Being new to area, really didn't know where to start! But we stopped at the Stone Center in…read morePineville, we pretty much knew what we were looking for. Gave the person , June, working behind the desk the dimensions of our area we wanted to cover, got our delivery the following week. We thought , that looks like an awful large amount of product. Once done with the project we had one full crate of tile, crate of sand and an extra crate of cement, plus cracked tiles , no credit given either.Oversell , big time and wouldn't take any of it back for credit , saying it was a special order!!! Which it was not, it was on their lot and on sale. So customer service forget it, you bought it it's yours !! Communication was lacking ...needed bullnose for our application which needed to be special ordered which held the job up too !They did give us a installers name that was awesome !!

Terrible experience. As revealed in a previous review from another customer, they will make the…read moresale and take your money. But execution missed the mark spectacularly. *Can't count. *Can't measure. *Can't even come close to hitting a delivery date. *Appear to have poor relationships with their suppliers. *But mostly, CAN'T COMMUNICATE. Really like pulling teeth to get answers and order status. Specifically, their fab shop made my countertop with wrong dimensions, delivered product was shorted/damaged, and they seemed to think not charging me a restocking fee for their mistakes was a big favor. Get a real QA program, or shut down your business. For much better service, I suggest working with nearby SiteOne. Zero issues with them.

When I first opened the shipment, I noticed one of the batteries had a small scuff mark on the…read morecasing. It wasn't damaged functionally, but I mentioned it to Solar Cellz USA just to be sure. They followed up right away, sent photos for confirmation, and reassured me that the performance wouldn't be affected, which turned out to be true. The response was quick and professional. I purchased two lithium batteries and a 6kW inverter to back up my small bakery's freezers during power cuts. Everything's been working well for two months now, and I appreciate that the inverter came pre-programmed with the correct voltage settings. The products are high quality, and the company's transparency left a good impression on me. I'd recommend them to other small business owners who need reliable backup systems without a lot of fuss.

Order placed on August 7 and after 2 month later still NOTHING. They are they have Scam me for…read moreover $22,000 on the solar project we are working on. Still waiting for the refund They even claim that they have the item in stock which they do not have anything available. Save your time and effort and buy from some where else

No customer service, never returned phone call or email requesting a quote. There are several firms…read morethat provide similar service so why bother dealing with an outfit that doesn't follow up?

We purchased our 4000 square-foot house in 2003. In 2017 after some carpet replacements we decided…read moreto rip up the carpet for the stairs and hallway landing and have hardwood put down. We checked with three of our neighbors and two of them had used J Wood so we invited them to come in and estimate as well as two other companies. The owner Jose Nunez does all of the estimates personally and we liked his approach to business. While his price was not the cheapest we knew from our neighbors that he would do a good job His company has just finished redoing our bedrooms and we are extremely happy with the quality of the work. When all of the wood was put down and sanded we noticed that some of the pieces of oak were lighter than some of the others. The workman who was doing the staining worked on each individual plank that we pointed out and did an awesome job in blending everything together. Yesterday they finished and tomorrow his staff will be in to finish the trim and replace the furniture. What we like best about working with J Wood is the quality, cleanliness, promptness, politeness and friendliness of their crews. We have already asked Jose to quote a third project.

We went to MSI to look for quartz for our kitchen. The experience was fantastic! They were so…read morehelpful and went over and above on everything. The showroom is beautiful! Without a doubt, the best experience we have ever had.

I can't say enough good things about the two ladies that worked with us on Saturday the 21st in the…read moreCharlotte store. I wish I had gotten both names but Maria is on our pre-selection form. The two of them were so kind, so helpful. They deserve a pat on the back. Talk about good customer service and just all around wonderful people. Without even having to ask, they jumped in and assisted us. Made it easy, answered all our questions. They were pleasant (even though the store had just opened and people were already there, which would irritate me!). Customer service is lacking in a lot of places but not at MSI. Not the Charlotte location! Kudos to them for being so awesome and making this easy. It was a very informative visit and not once did they seem like we were bothering them!!! Again, thank you!

Best salesman in town love you guys great company very knowledgeable on flooring and repairs on…read moretools very respectful people and giving people chances thank y'all and helping others thanks dad

Wanted to take a moment and send a review. I ordered some flooring supplies (glue mostly). They…read moretold me after ordering I would receive it in 2-3 days. Received it a 1 day early (wow). They had some left over that was unopened and sent back for full refund. Unbelievable. Thank you Ampro

Gorgeous showroom with so many beautiful options to chose from. I love that you can just purchase…read morematerials from them for DIY projects or have them handle the entire project. They are true professionals and do quality work on schedule. Looking forward to having them put their touch on our kitchen and will definitely use them again when we're ready to remodel our bathroom.

From the owner: We understand that sometimes you might need not just a salesperson when selecting materials for…read moreyour next remodel, but someone who will work with your budget, style and timeframe. We sell everything from floors to doors and in between but if you need help with design and install, we can definitely help you with managing the job from start to finish. We are a family owned one stop shop that will go out of our way to make sure every project is done right, the first time.