You can stop your search with trying to find a reputable fabricator. Trust me, I have had all of…read morethem in my home from Charlotte, Monroe, and Matthews. Hands down Custom Granite Solutions was the winner by far not only due to price but the fact they could do so much more than just countertops. The initial meeting was to discuss the project and how they would go about it. They offered suggestions of things we had not even considered so we were confident in their abilities from the very beginning. We made our countertop selection from one of the distributors that Custom Granite Solutions uses and waited for our slab to arrive at the warehouse. Elbert suggested that we go look at the slab prior to installation, just to make sure the color was the same as the distributor's sample. Much to our disappointment, the slab was much whiter than I had hoped. I called Elbert and he let me know the issue would be addressed. The next day he called with a satisfactory solution that got our project back on track. He went over and above what we expected to make this right. Each of the individual craftsmen (countertop and tile installers and the plumber) were all amazing. The countertop installer took his time when demoing the old countertop and backsplash. They put down drop cloths to protect our hardwood floors and cleaned up periodically during the process. We requested they try to save our cast iron sink which they were able to do saving us $700. The sink had to be cleaned due to all the adhesive from the previous install which they took to their shop and did. It turned out amazing and looks brand new. During the countertop install, the contractor showed us that the previous installer had not leveled our countertops correctly (due to unlevel floors) which was evident in the unevenness of our previous backsplash. The installer took the time to level all the countertops rather than install them as was previously done. The tile contractor was used to install backsplash that we provided. We were told upfront from Elbert what supplies to get such as the tile grout and caulk. The installer asked us what we paid for the supplies and that we could get them much cheaper from Lowe's or Home Depot which amounted to a $95 savings. We were so thankful that he took the time to ask this question and to explain the difference between sanded and non-sanded to ensure we picked out exactly what we needed for our install. He even offered suggestions as to the grout color by showing us pictures of previous jobs he had done. Just like the countertop installer, he took his time in making sure everything was done to perfection. The plumber was great as well. He made a few suggestions regarding the kitchen faucet such as not installing the cover plate for a slicker look which we love. Lastly, all the contractors cleaned up at the end of their installations. I am a clean freak and only needed to mop when they left. This really helped with our hectic schedules. We are so thankful that each of these contractors treated this project like it was their own home. That says a lot about this company's reputation. Thanks again Custom Granite Solutions our kitchen turned out beautifully. You guys are the best!! Tracie W.

Found these guys online, and the reviews did not lie. Great process and communication. Good price…read moretoo! Highly Recommend !

Dropped in to see if they were interested in helping me with a wet bar I wanted in my master…read morebedroom area. The main rep was apparently busy so the junior rep helped me as best she could. I horsed her up with some conceptual designs I made and left. I did receive a final design back from the senior rep shortly after, which included a request to contact her back if I had questions. I reviewed and prepared comments which I returned shortly after. 13 days have gone by with no response at all. So, they must be a really, really, really, really busy place. But based on the reviews maybe I should look elsewhere anyway.

Proper installation would have taken 20 minutes longer and cost $2 in materials, now it's a $600…read morerepair job. Owner doesn't return calls. I won't trust another home to Universal Stone of Charlotte. @UnivStone

Don't walk. Run to this fabricator. Not only do they design, supply and fabricate your countertop…read moreneeds but they install as well!!! Just an awesome family over there by the tracks!

I'm very disappointed in my experience with Harkey Tile and Stone…read more I went to them for my bathroom remodel, worked with Terri Wheeler on design and tile choices. Everything seemed to be going smoothly until she recommended a tile installer. When we were working on measurements, Terri stated that they don't sell tiles "by the tile" they come in square feet. Technically this is correct but when trying to figure out the square feet needed for each tile, Terri kept saying that they are not responsible for measurements and the installer is responsible. Well, Terri had the measurements and did the math but when it came down to doing the deal she wanted to release her liability and I ended up ordering more tile than I probably should. Because the installer broke my tiles I had to reorder and guess what- The person at Harkey taking the order never asked how many square feet I needed. My 24 x 48 tiles came in a box of 2 and my 12x24 floor tile came in a box of 6 tiles. Getting Terri to call me back was a process, there was ALWAYS an excuse and on one call she even divulged personal information about someone at Harkey that was none of my business. I'm not sure if she felt this would soften my bad experience but it only made me question her even more. After having a very challenging and bad experience with the installer that Harkey recommended, I reached out Drew Messenger, manager, to try and get my problem resolved. At this point I was already 2.5 months into a very small and simple bathroom remodel. Drew said he would assist in getting it resolved. Well, he did to a certain point. After back-and-forth with Harkey and the tile installer I ended up having to threaten litigation to the tile installer to get my bathroom completed. I was left with a USED vanity that was improperly installed, etched marble floor, grout haze on tiles, damaged drain cover and personal items that were used and or taken from my home. During this whole process, I was also getting a quote from Harkey on installing my kitchen countertops. Terri forwarded me an email with my updated quote that was $665 over my original quote with a note in the email from Drew to "increase each at $200 each". When I asked Drew why he emailed Terri with the increase his response was "Since you retained a lawyer for your issues regarding your tile installation and threatened to use them leads us to believe you'll be happier with a different fabricator and to consider my quote null and void." Drew is right! After my experience with Terri Wheeler and Drew Messenger at Harkey Tile and Stone, I do not want to work with them on any other project and I would advise you to consider what I wrote. Definitely do not rely on them for install recommendations! Know your measurements and don't let them tell you that they don't know how many tiles come in an order because they do. The tile I purchased was "their most popular tile" so to say you don't know how many tiles come in a box is an outright lie. In addition to the lack of customer service, their prices are higher than others that I have found in the area--SAME product and better customer service.

Highly recommend! What a great no frills place to get high quality cabinets and doors. Super…read morefriendly and very easy to work with. Contractor friendly!

Needed a slab door to replace a current frame with sidelights. Found a door here, need a small…read morerepair and the hinges and locks cut. They went out of their way to help, choose, options, etc. Even let me take a current slab they had home to double check the measurements. Finished it in two days and we absolutely love it. Great price, experience and purchase. This is the way things should be handled everywhere. Old school. Will be back when we need anything else. Charlotte store has great people working.

If I could give Metro Stone and Granite 0 stars, I would. Their workmanship is shoddy, their…read morecustomer service dismissive, and they absolutely refuse to stand behind their product. We moved into our new home excited about the quartz countertops and bathroom sink they installed. That excitement quickly turned to frustration when we discovered glue left on the quartz and etching on the bathroom sink. These defects were not visible during the builder's "quality inspection" -- only after we actually moved in, cleaned the surfaces ourselves, and saw them under normal daily use. When we raised these issues, Metro Stone and Granite's response was to shrug it off and blame us, insisting we should have caught it before moving in. To make matters worse, they sent out a technician who didn't even know the difference between granite and quartz, and proceeded to lecture us about how Windex can etch granite -- which is irrelevant, because we don't even have granite. This company does not take accountability, delivers subpar work, and treats customers like they're the problem. Save yourself the headache and go elsewhere. Metro Stone and Granite is unprofessional, careless, and completely unworthy of your trust.

Trey and Metro Stone were great to Work with on the remodel…read moreof my house in Charlotte. The process was Great and everything worked out beautifully . I'm so happy with the final results. Thank you Trey and Metro Stone & Granite for a great enhancement to my home ...

Great place to do business. The staff is very knowledgeable, professional, and happy to help…read more They have high-quality material. Any serious contractor should have an account here.

A great resource for domestic hardwoods. The milling of their boards is quite good and they paint…read morethe board ends to prevent checking. I found some figured soft maple in 8/4 thickness. Easy to select boards and to do business with. I am a returning customer!

We were on the hunt for some new patio furniture and Kasbys was on our list to visit…read more We actually found a piece of furniture that we loved, but unfortunately we did not end up supporting Kasbys. Just a couple things of note: 1. When we visited the store, I asked for a quote on the piece we loved. It was clear the associate was questioning how to enter in this piece as it was new for this year, mostly questioning what seat padding goes with it. Of note, to give me the quote she asked for my phone number, and actually stated it was just used for the quote but they would not be calling. 2. I called back as I wanted a different fabric that was quoted, and the person who answered the phone noticed the seating was inputted incorrectly. Luckily he was knowledgeable and corrected it. Who knows what would have happened if I went through my original order. 3. Kasbys advertises on social media lowest price guaranteed. I actually inquired about this as I found the same exact piece at 20% less with another small business. They came down slightly, but still not enough to support Kasbys. 4. After my inquiry on pricing, I ironically received a couple followup calls for my interest on ordering the piece. While we ended up buying the piece from another business, which is now bringing us much joy, I point out my review as Kasbys could have earned our business with some improvements.

Love this place and owner. It is a treasure house if you let Mark and team help you.read more

An exceptional experience! Roxana in the office is helpful, remarkably fast and efficient, and an…read moreall around delight to work with. Peter is so knowledgeable and friendly. From the gentleman who came to do the measurements, to the estimate, installation techs, all the way to the finished project, this was one of the easiest and most professional home improvement experiences I have ever had. I have a small rental unit and changing the countertops made a huge impact. I am sure our guests will love the updated kitchen!

We had a soapstone kitchen counter that had pulled away from the wall. We emailed Stone Rox, sent…read morealong some pictures, got it scheduled within a week. The repair (shimming, evening/re-gluing seams, caulking, etc.) was done in a morning and at a very good price ($275). We couldn't be happier and would highly recommend Stone Rox for anyone in the Fort Mill/Rock Hill area who needs counter repairs.