It was a pleasure doing business with Scott, Greg, and Juan! I consulted with Mr Scott about the…read morematerials I wanted, and he graciously allowed me to take a few samples home so that I could see them in the area I wanted to renovate. I returned with the samples and we went over the numbers for an estimate. For the excellent quality of the hardwood flooring I chose, I was very pleased with the price, which included installation. Due to unforeseen problems with damage under the floor, I kept in touch with Mr Greg to let the team know that repairs needed to be made before the flooring was installed. He was patient and understanding, and he assured me that whenever I was ready to have the job done, just call and they'll schedule the installation. When I was finally able to call for the installation, I was promptly put on the schedule. Mr Juan did an amazing job! He was right on time for his 9am appointment, and I'm very impressed with his attention to detail. The frame around the marble of the fireplace came out beautifully, the new boards line up perfectly with the old wood flooring, and he masterfully avoided any damage to the very thin internet cable that goes through the floor. I can't recommend this company and their services enough!

The owner and my serviceman were awesome! From the day of the estimate to the repairs being…read morecompleted, everything ran very smoothly. The quality of workmanship, details, finished product, cleaning after work was complete, the kindness and manners were all so appreciated. I would definitely use Gaston Floors again and recommend to family and friends. Thank you! D Fleming

Leo and his team just completed a countertop installation for me and the execution was flawless…read more This is the third time I've used them for kitchen countertops and every time it goes well and Leo's pricing is fair. It's refreshing to work with people who care!

Leo is great. from start to finish he was hands on and very attentive. His team did a great job…read morewith installation and clean up. Leo followed up after the job was completed. I have recommended Leo and his team to others already. Leo thank you for making this project flow smoothly. I am extremely pleased with my quartz countertops. I look forward to doing more business with you in the future.

What a great experience upgrading our kitchen countertops to granite with Asso Stone!…read more Aurelia was GREAT in helping us from start to finish! The service we received was top notch. Very friendly, helpful, and professional business. We couldn't be more pleased with our experience! Even after the job was done and the final bill was paid, we found something that needed to be fixed in a small corner of the countertops. I called Aurelia about it, sent her a picture, and she had someone out at our house THE SAME DAY and they got it fixed! We are 100% satisfied with how it looks, and we couldn't be happier with how everything was handled! If you're looking to upgrade your kitchen, definitely give them a call. You will be pleased with the price and the quality! Thanks again Asso Stone and Aurelia!

Take your business elsewhere. This company does not conduct business in a respectful or…read moreprofessional matter. Had multiple issues because of the lack of communication and not following back with any issues that came up, as well no sense of urgency to fix an issue that their employees had created. After the project got completed I got an apathetic apology from the owner over the phone instead of in person as he did know that I would be stopping by. Running a business is about building strong relationships with the members of that community with integrity. Save yourself the headache and frustration.

We just had our kitchen backsplash, cabinets painted and living room and kitchen space painted. I…read morecannot say enough about the guys that did the jobs, professional, tidy and affordable. It's hard to find good workers these days but finding quality ones is harder, these guys did a brilliant job. S Miller

We were referred to Jose and his team by the contractor who built our fence two years ago. Our deck…read morehad deteriorated so much that it needed to be replaced. We worked with Jose on the redesign and options for materials. He and his crew did the job exactly as they described they would. They showed up on time and completed the work in one day. We were so happy! They did a great job with all the important details such as replacing the lattice and the stairs. Two months later, we asked them to come back and stain it for us. They did an awesome job with this as well. We could not have been more pleased with their responsiveness, attention to detail, work ethic, and the overall quality of their work. It is so refreshing to work with pleasant people who are so responsive and great at what they do!

I've been a long time costumer of Pro-tops. It has always been great working with them . They have…read moreunbeatable pricing for Cabinets, countertops and flooring. Yuriy and his team have great product knowledge and extremely helpful with any project we have going on. They will be my Go to from now on. Keep up the good work!!!

We called them to remodel master bathroom. Natalia & Robert (Contractor) came to the house to look…read moreat project and then we went into Pro-tops & picked out counters/cabinets, received our estimate and we agreed on price & start date. Natalia set up text with herself, Robert & myself. TILE: Robert suggested we go to Flour & Décor; we went there & had a horrible experience. I tell Robert about the experience at Flour & Décor he said "Well you should have gone to the ProDesk" Why did you NOT tell us that before we went. PAINT: told to pick out paint color we go Lowes & get color & I tell Robert paint we want & he states they only use Sherman Williams Paint from their store so we wasted our time. He said to rehang accessories is NOT in the contract. I asked him to hang mirrors & he agreed but said "Customers always want things for free". My husband hung all other accessories. Robert is contractor but he subs out to Daniel which in turn subs out his work mostly to Spanish speaking people which was hard to communicate. During project saw Robert about 3 hours total & Daniel maybe 6 hours total. The Electrician put a NON GFI outlet which is not straight by sink & the other outlet he put high up so cover does not fit. I told Robert about the outlet; Electrician came back & fixed it & put GFI by sink. The drywall guy comes & leaves my windows open in bathroom & leaves out the back door with all the gates open & does not notify me. Between him & Electrician leaving a huge mess on floor. I complained & Robert said "Well that is the way a construction site is". The next week the Plumer was supposed to show up & no show so I text Robert & his response was things happen so my hubby came home from work for nothing. Next was Gus tile guy with his men & tile and shower came out great. He was a no show one day. Next up cabinets were installed but counters the holes not correct so Natalia ordered new counters & they were switched very quickly. Then painters showed up & they worked hard getting that bathroom into shape. We did have a problem with a wall & the corner trim was pulling up the paint I texted Robert and he never texted me back but painters showed without notice which I was not available so they came the back next day. The painters hung the lights, painted walls, baseboards & hung the mirrors. Robert shows for a total of 10 minutes & took a few pictures & left & never heard from him again. NO one did a final walk through in which if they did would have realized that inside marble on step of shower had not been caulked & beyond wall by the shower where the counter ended is an opening. They put flat paint on all walls & it already dirty & not using that bathroom yet all you have to do is lean against it & it leaves a mark. When Natalia was here collecting money, I asked her why bathroom was painted in flat paint & she said she never heard of that either. Robert told her he would NOT repaint the bathroom. Pro-tops are responsible because that is who the contract is with. I just want everyone to know what kind of service you will get when you when you remodel with this team. Natalia said she wanted her field manager to come to look over everything but no one has gotten back to me yet. As for Robert the way he does business I do not care for & if something is wrong you fix it and make it right, period! If you want to remodel, I would make sure it is not his team because he really will have no interest in your job. Robert was hardly around during project & his communication was lacking in sometimes no texts back, calls or one-word answers. In the end the project came out beautiful with the help of the Tile Store in Matthews, Natalia for being kind and professional, Tile installers (Gus and his people) & painters (they did a lot of work getting those walls ready). Also, to my hubby, who now has to repaint the entire bathroom in semi-gloss because they refuse to repaint it. I had to shorten this due to character limitations for Google Review and everything is not in full sentences due to that. They go by two different names. So be sure to look under Pro-tops when looking up this company. I only looked up Complete Kitchen and Bath by Pro-tops and people are leaving reviews under Pro-tops.

Great Crew! got my appointment scheduled in the knick of time for a home inspection. Did a great…read morejob and finished very timely. i'd gladly hire them again.

I had some rot near the gutters on my front porch. Jeff was responsive, came out to have a look,…read moreand quoted me a fair price. Arius, the one who did the work, was able to complete the work in a timely manner. The result was good, and my issue was solved. They also came up with a solution so that the issue wouldn't happen again. Whenever I hire someone to do a job, my final question is always: Would I hire them again. The answer, in this case is, yes! It was a pleasure doing business with them. They did a good job for a fair price.

Incredible service and very responsive -- we had a rush job to refinish and fix stained hardwood…read morefloors before our move in date and AJ accommodated our needs and at a great price point!

Excellent work. Shawn and team were professional and communicative. Love the finished product. Will…read moredefinitely use them again. They retired our shower floor. Looks brand new.

I had an incredible experience with Shawn and his team. We were contacted immediately and the…read morecommunication was top notch. We were able to determine our needs quickly and he had someone out within 24 hours to fix my laundry room which was stripped down due to a flood. They provided quality work within the estimated time frame. They also worked with us on the cost and keep everything within an affordable range. While they were here we discussed additional projects and will be looking to do more work with them.