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    SiteOne Landscape Supply

    2.5 (4 reviews)
    Open 7:30 am - 4:30 pm

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    Creekside Nursery

    Creekside Nursery

    2.9
    (21 reviews)
    25.0 mi

    I was particularly looking for shade plants and got a lot of help, including the representative…read morepulling a Hosta out of a container to teach me how to safely divide the plantings, and then trying to get me one to buy that had not been disturbed. I bought the one she had disturbed for me, among other items.

    I ordered 6 Russian Sage plants from Creekside Nursery, hoping for healthy, vigorous specimens…read moresuitable for my high-elevation Zone 4a garden in rural Idaho. The plants arrived after 3 PM on Friday, July 3rd. I opened the box immediately and was disappointed to find one plant clearly damaged (broken stems and crushed foliage) and the remaining five in only fair to poor condition--wilted, stressed, and showing signs of rough handling during shipping. Because I had family company arriving for the 4th of July holiday weekend, I was unable to take and send detailed photos within their strict 24-hour claim window. I emailed them today (Monday, July 6th) with a full explanation of the circumstances, photos of the damaged plant, and a polite request to replace just the one severely damaged plant. Unfortunately, they refused to make any exception to their policy. While I understand businesses need policies to protect against abuse, a rigid 24-hour window with no flexibility for a legitimate holiday-weekend delivery--especially when the damage was noticed immediately upon opening--feels overly punitive. The quality of the plants themselves was also subpar compared to what I expected for the price. I've had better experiences with other mail-order nurseries that show more customer-friendly flexibility during busy holiday periods. I won't be ordering from Creekside Nursery again. Rating: 2/5 stars (one star for the attempt to fulfill the order, one for eventual response)

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    Fast Growing Trees

    Fast Growing Trees

    1.4
    (75 reviews)
    3.3 mi

    Ordered 30 skip laurel shrubs. Planted all and (5) didn't live. Customer service sent out the 5…read morereplacements with no questions! FedEx delivered them to somebody else!! Called customer service and they immediately sent out an additional (5) replacements without any questions.. Wonderful experience!!! Thank you.

    I purchased a Meyer Lemon Tree from Fast Growing Trees because their website advertised a 1-year…read morewarranty. When my tree failed, customer service suddenly told me the warranty was only 60 days. Instead of replacing the tree, they offered me a "$108 credit." What they don't tell you is that this isn't actually a store credit. It's a promotional code. The way they apply it is incredibly misleading: The promo code reduces the product price before payment instead of acting like a gift card or account credit. They apply the promo code before any sitewide discounts. On a $114 replacement plant, they subtract the $108 first, leaving only $6. Then they apply the 20% sale discount to that remaining $6 instead of to the full purchase price. It gets worse. Because the promo code lowers the product value below their $99 free-shipping threshold, they then charge shipping fees and sales tax on the shipping. It also became clear that this isn't a true store credit at all. If I use the $108 credit on a product that costs only $15, Fast Growing Trees doesn't simply apply the remaining balance to my account. Instead, because it's treated as a promotional code, I still have to pay shipping charges and sales tax on those shipping charges. A real store credit would function like payment and cover the purchase until the balance is exhausted. This "credit" functions as a discount code, which significantly reduces its actual value. As a result, even though I was supposedly given a $108 "credit," I still ended up paying more than $28 out of pocket for a replacement. What's really frustrating is that if I ignored both the warranty credit and the 20% promotional discount and simply bought the same $114 plant outright, my total would have been about $125. Yet somehow, after applying a $108 warranty credit and a 20% discount code, my final cost ends up around $136. A warranty replacement should reduce what a customer pays, not increase it. The way Fast Growing Trees structures these "credits" makes them worth far less than their advertised value. I followed their care instructions and did everything I reasonably could to keep the tree alive, yet it still died. The real disappointment came afterward. The advertised warranty did not work as expected, customer service gave conflicting information about coverage, and the so-called replacement "credit" was structured in a way that left me paying more than I would have paid without it. A warranty should provide confidence that a company stands behind its products. My experience was the exact opposite. I feel misled by both the warranty advertising and the way the replacement credit was applied, and I will not be purchasing from Fast Growing Trees again.

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    This is a forsythia that I paid $60 for and it's wilting.  I asked for a replacement.

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    This is a forsythia that I paid $60 for and it's wilting. I asked for a replacement.

    SiteOne Landscape Supply - gardening - Updated July 2026

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