Phone is always busy, was calling about the tanning and there is no website to even have a chance…read moreto see their services

I didn't use their service, but sounded really rude and unaccommodating and that was enough for me…read moreto say no, thank you!

Walked in to have my ear re-pierced. Jesse was quick, kind, professional, and made sure I…read moreunderstood aftercare and how to reach him with any issues/questions. The shop is clean, with a chill vibe. I'd even take my kid there if she ever wants a piercing!

This place is a little hard to find, Google sends you to the upper parking lot, where the parking…read moreis labeled for each unit. Went to the other side for parking, there's no signs out front but walked in the general location of other stores, eventually you see some signs pointing you in a direction. There is a random brown door, that you enter, walk up stairs... and it's a wonderful little space for piercing studio. Lots of fun art and tons of things to keep you occupied in case you have to wait your turn. Jesse is a total sweet heart, he'll help you out, has tons of advice. I really don't know the going rate for piercings so idk if it's cheaper or more expensive, seems most average around $100. I have had a ton of piercing throughout my life and this is probably my favorite studio

The best piercer in Northern VA. Super clean, very knowledgeable, and extremely detail-oriented…read more Piercings are something you live with for life, so you really have to love them. Lora is truly the best -- highly recommend. I used to have very low piercings and they looked terrible. I tried getting stacked piercings at Rowan, but the nurse (piercer) didn't really know what they were doing. My ears were poked multiple times, nothing was lined up, and it just looked off. Even though I paid a lot, I ended up taking them out. Then I went to Lora -- she immediately understood what I wanted, walked me through everything, and gave thoughtful recommendations. The result looks SO much better. I honestly wish I had found her earlier. Do not go to places that use piercing guns or devices -- they don't follow your markings properly. Go to Lora.

Nate did an awesome job on my snake & ferns tattoo! Definitely felt like we were buddies by the end…read morelol. Highly recommend this place

from the moment you call to the moment you step foot through the door of that shop, you'll feel…read morelike you're in good hands. I did so much research before booking an appointment with Jen because I specifically wanted to get my nipples pierced. I wanted to go to someone with experience and all the reviews online pointed to Jen! getting an appointment was not difficult, you can book online. paperwork must be completed prior to your appointment. when you first arrive, you need to text the number on the door before they let you in. once you are inside, they'll confirm your piercing of choice with you and then Jen pops out of nowhere and takes you into a room! she let me start off with any questions I had and boy, did I have a lot. I had gone down an internet rabbit hole and I knew I needed to speak to an actual professional before the piercing. Jen is a saint with the patience of an angel. she showed me a few photos and helped me figure out if I wanted a vertical or horizontal nipple piercing. she will make sure everything is consensual prior to doing it. I got to pick out my jewelry prior to the piercing and she sanitized the jewelry in the room. now, I knew I went with the right piercer when Jen took her sweet, sweet time marking my nipples. not only did she take her time, she made sure it was even and looked good. I was so impressed with her ability to eyeball a nipple and to get it centered. Jen will mark your nipples a few dozen times, but you want that because the last thing you want is a freaking lopsided piercing so trust the process! when we started the actual process of piercing, she went through how she was going to pierce it and had me take a deep breath to help with the nerves. a nipple piercing seriously hits a little differently than a piercing on your ear. the pain didn't last very long and Jen asked if I needed additional time before piercing my other nipple....which I declined because I really just wanted it done after the piercings, she had me lay there for a bit before sitting up. I know getting up too fast can make some people light headed especially after a piercing and she explained, it can happen especially when the blood flow is redirected after a procedure like so. she went over healing, what to do and what not to do after the piercing and cleaning with me. all in all, Brilliance Piercing is highly recommended. I truly can't thank Jen enough for dealing with my hundreds of questions, making sure my piercings would look good, making sure I was comfortable every step of the way and most of all for just being one of the best professional piercers I have ever encountered. if you're interested in piercing your body in anyway, I cannot recommend Jen enough. she only works two days a week now so for me to snag a 4:50 PM appointment on a Thursday with her was a blessing. also big shout out to Keightley and Elizabeth for their fantastic customer service. they answered all my questions and were super patient with me as well!

I initially came here to get my ears repierced after they closed up during my postpartum period. I…read moreswallowed the high price tag expecting premium service, but their customer service is completely rigid and lacking any basic empathy. Be prepared to spend hundreds of dollars once you factor in the premium jewelry they require you to purchase. Their piercing appointments are scheduled for an hour, yet the actual piercing only takes about 5-10 minutes. A significant portion of the appointment is spent discussing and selling jewelry. The real problem came with the follow-up downsizing appointment. After they emailed me to schedule it, the earliest availability was about a month out. As a new mom coordinating childcare for a baby and making a 40-minute drive through NoVA traffic is not easy. The downsizing appointment itself is only scheduled for 20 minutes, which made what happened next even more frustrating. Unfortunately, there was a lot of traffic on a Saturday and I arrived 12 minutes late. When I got there, a front desk lady met me at the door and refused to let me in. My appointment was canceled on the spot because I hadn't called or texted to say I was running late. I was driving and not checking my phone, which apparently didn't matter. There was no flexibility, no understanding, and no sympathy whatsoever for any circumstances. I was told another client was waiting in their car. So after waiting a month for an appointment, arranging my schedule around a baby, and driving 40 minutes, I left without receiving any service at all. Their policies may be their policies, but customer service matters too. The experience felt cold, inflexible, and completely dismissive. Given how much time is built into their appointments and how heavily they emphasize jewelry sales, I was surprised there was absolutely no flexibility for a customer who was a little late due to traffic. There are plenty of piercing studios out there, and after this experience, I would absolutely not waste time here. The prices are already high, and the lack of consideration for customers and new moms made me feel like a lesser person.

He did both my eyebrow and nose piercing in 20 minutes tops! he explained how to properly clean it…read moreand how it would heal plus he's super easy to talk to and very knowledgeable about body piercings. 100% couldn't recommend more and i will definitely be back the next time i want a piercing!

Could not recommend him enough. Did an amazing job on my piercings. He answered all my questions,…read morewas professional and kind. I was in and out in under 30 minutes. Affordable as well.

Initially I didn't have a very good experience after miscommunication over the tattoo design, but…read moreafter the fact, my artist did reach out to let me know I had been overcharged. He returned what I had been overcharged, which I find very honest of the studio, despite my first review.

I went to Devine Line Tattoos on the recommendation of one of my daughters who had received a…read moretattoo on her collarbone that I absolutely loved. It was done in watercolor, and it was just gorgeous. I had a very personal tattoo that I had wanted done for quite a while as a part of a healing journey I was coming through so I booked an appointment with Mike Miller at the shop. The shop was very comfortable as far as the atmosphere and the staff was awesome. Mike did my tattoo which was a spine tattoo and it turned out so beautiful I couldn't be happier! Additionally, conversation and the overall experience during the time I was there was comfortable, easy and very welcoming. Since my first tattoo there, I have returned three additional times to have tattoos done that I had set aside until I found a tattoo artist that I really liked; Mike Miller is that artist. Because of the tattoos I have received from Mike Miller at Devine Line Tattoos and the many compliments on the work he's done, one of my other daughters has now scheduled an appointment to see Mike and complete some artwork she has wanted done for a while as well. I guess I would have to say that Devine Line Tattoos and Mike Miller have become our family tattoo artist; that's a fun thing to share in a family of girls. Thank you, Mike, and to your staff for being such a comfortable welcoming shop. I'm saving up for the next big project!

I made an appointment with one of the tattoo artists, Myles, who was recommended by my son-in-law…read more The appointment began right on time; he reviewed some ideas i brought with me and the location I wanted the work done. He had great suggestions on the style and placement based on a current tattoo and the plans for a future one. The work was done in an awesome studio, that was immaculate. The work station was clean and organized. The music was upbeat and relaxing. Def the place for my next tattoo.

I drove 20mins here and this place is not even existed any more. Don't waste time to stop by.read more

Recently my wife had he ears pierced and this is her review…read more I had my ears pierced at Piercing Pagoda at the Springfield Town Center. The two employees were very nice but I experienced 2 negative things. First there are two displays with the different earrings you can have for the piercing. The piercing is "free". I wanted silver buds and was told they were all sold out. The items on my display were all priced $49 and up and was all 14k gold. I asked one employee if the display on the other side was the same and she said yes. So I picked a $50 pair. When she was done piercing me I walked to pass the other display and saw the choices were different and the prices started at $13. I felt deceived. The second negative was you pay first and don't get the itemized receipt until after the piercing. I was told my total was $60. I thought that was expensive but figured it was the cost of the cleaning solution. Once I got my itemizes receipt, I see that the cleaning solution was only $1. The difference was $5.99 for an extended service agreement. Neither employee stated ahead of time about this fee. When I questioned it I was told they have to charge it and it's to cover if you lose your earrings or need a re-piercing. I call bull sh*t! There was nothing in writing to explain this service agreement. So really my "free" piercing cost me $5.99. Be warned that if you use Piercing Pagoda, ask about the extended service warranty before the piercing. And be sure to look at both displays front and back. Again the two employees were nice and I like my piercings but I felt deceived, whether on purpose or not. Also they ask for your driver license and input the information into the computer even if you pay with cash instead of a credit card. I mention this because the two monitors sit high enough that ANYONE waking by can see your information (birthday, address, full name). In this day of identity theft, this practice is unacceptable. Piercing Pagoda needs to respect the customer more.