from the moment you call to the moment you step foot through the door of that shop, you'll feel…read morelike you're in good hands. I did so much research before booking an appointment with Jen because I specifically wanted to get my nipples pierced. I wanted to go to someone with experience and all the reviews online pointed to Jen! getting an appointment was not difficult, you can book online. paperwork must be completed prior to your appointment. when you first arrive, you need to text the number on the door before they let you in. once you are inside, they'll confirm your piercing of choice with you and then Jen pops out of nowhere and takes you into a room! she let me start off with any questions I had and boy, did I have a lot. I had gone down an internet rabbit hole and I knew I needed to speak to an actual professional before the piercing. Jen is a saint with the patience of an angel. she showed me a few photos and helped me figure out if I wanted a vertical or horizontal nipple piercing. she will make sure everything is consensual prior to doing it. I got to pick out my jewelry prior to the piercing and she sanitized the jewelry in the room. now, I knew I went with the right piercer when Jen took her sweet, sweet time marking my nipples. not only did she take her time, she made sure it was even and looked good. I was so impressed with her ability to eyeball a nipple and to get it centered. Jen will mark your nipples a few dozen times, but you want that because the last thing you want is a freaking lopsided piercing so trust the process! when we started the actual process of piercing, she went through how she was going to pierce it and had me take a deep breath to help with the nerves. a nipple piercing seriously hits a little differently than a piercing on your ear. the pain didn't last very long and Jen asked if I needed additional time before piercing my other nipple....which I declined because I really just wanted it done after the piercings, she had me lay there for a bit before sitting up. I know getting up too fast can make some people light headed especially after a piercing and she explained, it can happen especially when the blood flow is redirected after a procedure like so. she went over healing, what to do and what not to do after the piercing and cleaning with me. all in all, Brilliance Piercing is highly recommended. I truly can't thank Jen enough for dealing with my hundreds of questions, making sure my piercings would look good, making sure I was comfortable every step of the way and most of all for just being one of the best professional piercers I have ever encountered. if you're interested in piercing your body in anyway, I cannot recommend Jen enough. she only works two days a week now so for me to snag a 4:50 PM appointment on a Thursday with her was a blessing. also big shout out to Keightley and Elizabeth for their fantastic customer service. they answered all my questions and were super patient with me as well!

I initially came here to get my ears repierced after they closed up during my postpartum period. I…read moreswallowed the high price tag expecting premium service, but their customer service is completely rigid and lacking any basic empathy. Be prepared to spend hundreds of dollars once you factor in the premium jewelry they require you to purchase. Their piercing appointments are scheduled for an hour, yet the actual piercing only takes about 5-10 minutes. A significant portion of the appointment is spent discussing and selling jewelry. The real problem came with the follow-up downsizing appointment. After they emailed me to schedule it, the earliest availability was about a month out. As a new mom coordinating childcare for a baby and making a 40-minute drive through NoVA traffic is not easy. The downsizing appointment itself is only scheduled for 20 minutes, which made what happened next even more frustrating. Unfortunately, there was a lot of traffic on a Saturday and I arrived 12 minutes late. When I got there, a front desk lady met me at the door and refused to let me in. My appointment was canceled on the spot because I hadn't called or texted to say I was running late. I was driving and not checking my phone, which apparently didn't matter. There was no flexibility, no understanding, and no sympathy whatsoever for any circumstances. I was told another client was waiting in their car. So after waiting a month for an appointment, arranging my schedule around a baby, and driving 40 minutes, I left without receiving any service at all. Their policies may be their policies, but customer service matters too. The experience felt cold, inflexible, and completely dismissive. Given how much time is built into their appointments and how heavily they emphasize jewelry sales, I was surprised there was absolutely no flexibility for a customer who was a little late due to traffic. There are plenty of piercing studios out there, and after this experience, I would absolutely not waste time here. The prices are already high, and the lack of consideration for customers and new moms made me feel like a lesser person.

I received multiple recommendations to this business for my first tattoo and I am so happy I…read morefollowed the recs! Maddy was FANTASTIC. She is super personable to talk to - that my session went by pretty quickly - and so skilled at what she does. I sent over two inspo pictures and she got the design just right with the font, spacing and even delicateness of the letters! I absolutely love it. I normally get skin hives from environmental stressors but my tattoo was only slightly red immediately after and not hiving at all in the recovery. It is healing really well, too. The business itself is also very welcoming and bright. I cannot recommend this business and Maddy enough!

Cute little area in Vienna! We had the piercer Dennis and he was quick and efficient. My friend and…read moreI got matching helix piercing. They have a mixture of gold and titanium jewelry where you can choose from! The team was friendly and attentive to my friend and I questions.

Amazing artist and work. Love this place. Have had creative work and cover ups. All has been great.read more

My 10 cousins and I wanted tattoos to commemorate the recent passing of our grandma. On short…read morenotice, Ivy was so responsive and accommodating, helping us find a window that worked for everyone. Ivy and Daniel Bedard did the actual tattoos, and they came out great. Made some real lifelong memories together. Atmosphere was very chill, they provided candy and water, they were so professional with helping optimize these designs for longevity, patiently helping each cousin through sizing and placement. Would definitely come back and recommend to anyone local. Thanks Ivy and the crew for all the amazing work!

The best piercer in Northern VA. Super clean, very knowledgeable, and extremely detail-oriented…read more Piercings are something you live with for life, so you really have to love them. Lora is truly the best -- highly recommend. I used to have very low piercings and they looked terrible. I tried getting stacked piercings at Rowan, but the nurse (piercer) didn't really know what they were doing. My ears were poked multiple times, nothing was lined up, and it just looked off. Even though I paid a lot, I ended up taking them out. Then I went to Lora -- she immediately understood what I wanted, walked me through everything, and gave thoughtful recommendations. The result looks SO much better. I honestly wish I had found her earlier. Do not go to places that use piercing guns or devices -- they don't follow your markings properly. Go to Lora.

Nate did an awesome job on my snake & ferns tattoo! Definitely felt like we were buddies by the end…read morelol. Highly recommend this place

We went to Belleza Lase, a few months ago, for our daughter's ear piercing and the experience was…read morephenomenal! The care the sisters showed from start to finish and also explaining each step of the way, made for such a positive experience. Our daughter felt celebrated and comfortable. Cannot say enough positives about this special place and time for our daughter and so glad we chose Belleza (chose here based on all the positive reviews and the cleanliness and safety procedures). The sisters even took their awesomeness to another level when a week later, our daughter's earring fell out by accident (while playing) and when we messaged Belleza, our phone rang within a few minutes and we were walked through the process of how to get the earring back in! So personal and the sisters went above and beyond for both instances! So happy we chose to celebrate this milestone, for our daughter, with Belleza!

From start to finish this was a luxury experience for my daughter. The spa is clean and has such…read morepositive energy. The twins were amazing with my shy daughter and made her feel so special and at ease. I would never go anywhere else for any of our piercing needs in the future. It was worth the drive for us.

My 4-year-old daughter had an awful first experience here. We came in for her appointment, chose…read morethe earrings we wanted, and she was so excited. Of course, once her ears were pierced, she cried a bit because of the pain, but then we found out they had pierced the wrong earrings. The staff member said, "I grabbed the wrong one," and explained that switching them right away or re-piercing would hurt. While the staff was very apologetic and did give us a gift certificate for the correct earrings to replace within 6 weeks, it still did not make up for how traumatic the experience was for my daughter. I really feel the staff should have confirmed with us one last time which earrings were being used before piercing her ears. Now my daughter is stuck wearing earrings she does not even like, and I honestly do not know how I am going to convince her to come back in 6 weeks after such a bad experience. We have used Upper Lobe in the past and never had an issue. I wish we had used their services again instead of trying Rowan. Unfortunately, this was not a good first experience for my family.

Drove my kids to find out that the piercing cost 70 and the earrings are over 80 (starting)…read more Misleading because they advertised those prices as per ear. Not sure how long they will stay open for misleading people. I left

Amazing experience! I went in for a nose piercing after having a terrible experience at another…read moreshop where my piercing wasn't healing properly. I was honestly over it and ready to start fresh, so I asked to have the piercing on my left nostril removed and get a new one on my right side. The whole process here was completely different--professional, clean, and so much more comfortable. The piercing hurt way less, and looks amazing. The placement was so much better I couldn't be happier with the result! If you're considering getting pierced, this is absolutely the place to go

My tattoo turned out great. Finn has a light hand and very detailed. I already booked another…read moresession. I highly recommend this shop.

First of all Flash was absolutely amazing and professional. He gave me feedback and followed…read morethrough on what I wanted with my tattoo. He responded very quickly when I first emailed him which was a huge plus. Our tattoo session was fun, he's kind and makes you feel comfortable. I will def be back !

Lindsey's personality was friendly, patient and professional. She took her time to listen to what…read morepiercings and earrings I wanted, talked me through each procedure, and aftercare. I love my new piercings/earrings and highly recommend Lindsey! Thank you for making me feel comfortable and relaxed!

Great place to get your piercing done. I am new getting piercing done and Lauren was so good to…read morehelp me to decide what would be best. She is so kind. I got a flat piercing done. I also had gotten nose piercing earlier from Lucy. Both of them made doing the piercing painless and did it with beautiful placement. Very tempted to get more done.

Don't even think about it. I had to get both ears re-pierced because one earring fell out overnight…read moreand the other got lodged in my ear because the backings they provide aren't up to par.

Super sweet staff! Can't thank them enough for how they treated me. I needed new piercings and…read moreErica exceeded my expectations. Super thorough with explaining what is going to happen step my step. I love that they are very cautious and sanitary. Got my Daith and forward Helix!!! Will definitely be coming back for more piercings and tattoos from them! Location is very spacious upstairs! They even give you an aftercare package with instructions on how to care for your piercings afterwards. I truly enjoy every bit of my experience, if you need piercings definitely go to them!!!

Got a cicada from Mondo (I think that is his name - sorry if I misremembered!), and I LOVE it!!…read more Was great that they are taking walk ins also. :)