Tati provided amazing customer service! She made sure to greet every single customer that walked in. She was patient as we ordered and let us know about their new specials. She also let us know that we could get a free entree if we download the app. She seems to really care about the customer experience. My husband and I enjoyed the wonton soup and the kung pao shrimp with fried rice, he can't stop raving about how good his meal tasted! read more

I enjoy pick up Stix a lot. Not a bad chain. They have good healthy options here but my fave is the not so healthy house special chicken haha Veggies are nice and fresh. Rice is always good. Staff is nice at this location and there is plenty of seating and parking. read more

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Pick Up Stix is my choice if I am craving for Americanized Chinese food served by a large chain business. It's far from high quality, but the kitchen makes the orders as they are rung up on the register. That puts it a step up from its larger competitor where the items are cooked in bulk and then placed under a heat lamp. I also like the fact that this place has multiple options with noodles as the base which I prefer over white or fried rice. This Serra Mesa location occupied a corner suite in the Stonecrest Plaza. Parking was plentiful in this section of the lot. The dining area had a similar seating capacity to other Pick Up Stix stores that I have visited. Three menu screens hung above the service counter. The prices have certainly increased as many of the choices used to be less than $10 each which was not the case anymore. I picked two noodle entrees for my order, the Bang Bang Noodles with Chicken and the Drunken Noodles with Shrimp. The first was being promoted on a banner in the middle of the dining room. It featured spicy wok-tossed noodles, creamy sesame sauce, sesame seeds, green onions, and pieces of chicken breast. I found that the sauce impacted the texture of the noodles by making them taste mushier versus al dente. The second item was executed better. Stir fried rice noodles were mixed with red bell peppers, white and green onions, basil, garlic, and a savory sweet and spicy sauce. The substitution of shrimp as a protein cost an extra $1.99 but was worth it for the six pieces. I think you can get more bang for the buck at mom-and-pop spots that make Drunken Noodles. Overall, I gave three stars to Pick Up Stix as a convenient option for takeout Asian fare. read more

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Service was horrible. One young female working the register and preparing a huge pick up order. After patiently waiting for her to take my to go order, I then had to ask her for utensils as well as a plate. She appeared very annoyed that I asked for these items. I understand being overwhelmed, but good, friendly customer service is a part of the food service industry (or it use to be) Inside store was clean that's why i didn't give it a 1 read more

Pick Up Stix Fresh Asian Flavors - House chicken HOUSE SPECIAL CHICKEN - Chinese Near Me - San Diego, California

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Food Always amazing, Service Superb, Ambiance always welcoming. I love coming here staff is greattt! The salmon "salad" is superb. This here is the teriyaki salmon no rice added vegetables. ‍ What I thought I had was the THE ASIAN SALMON WITH SALAD, ADDED VEGGIES ON TOP! Take me through a whole fiasco show me the salad me saying yes to getting my order to asking for the special dressing because it's so bomb to say I don't need dressing cause I ordered the teriyaki salmon bowl apparently now wanting to argue I grabbed my food and now I'm home will I return absolutely.... Needless to say I ate it all... There was a Very Very miscommunication here.... read more

Pick Up Stix Fresh Asian Flavors - Chinese Near Me - San Diego, California

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Hot honey chicken was good and had a decent kick to it. We paid extra for the fried rice which was pretty tasty. House special chicken was delicious as usual, but the steamed rice was a bit on the dry side for an Asian lady like me. lol. read more

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I love a quick family meal that is generally affordable in this state age so I go to Pick Up Stix for that exact thing I would say I go three times a year when I don't feel like cooking, but I also don't wanna spend an arm and a leg on delivery I'll stop in here and get the family combo and it always satisfies and we always have a ton of leftovers. The food is always ready super quick and it's super delicious and the team is really kind. I don't really go to this location very often because it's so close to home. I just go home. read more

I've been in San Diego for almost 9 years and I regret to say I thought Pick up Stix was like Panda Express.....gladly I was wrong. It's actually very very good. The first time, I got chicken wings which were bomb. Then I downloaded their app and they gave me a free entree. I didn't have to buy anything...I just ordered it through their app and picked up. Great service and the place is always clean. I recommend this restaurant highly. read more

The ladies working at this location are friendly, and fast. We asked about the food and they gave us recommendations as well. 100% would totally recommend and we'll definitely come back. The establishment was very clean also, we really enjoyed it! read more

The good was good but the hot honey chicken was not really crispy at all. The rice was room temperature. The sauce was pretty good but didn't really have much flavor to it. The service was good, but it would've been better if they would've offered sauce, soy sauce and hot mustard and ask me if I wanted a drink I did buy one or ask me if I want chopsticks or silverware but that's OK. I would maybe give this another chance somewhere down the line. read more

Visited on New Year's Day and was greeted by Kayla. Great service and the food was hot and tasty. Thanks for a great experience!

I should have known what I was in for when I went in at dinner time and the place was empty . I was craving Chinese and don't usually like chains . But I was tired and it was there. I paid 20 bucks for a small portion of the worst orange chicken and lo mien & 3 wontons I have ever had. The service was fine but the food wasn't worth the price . Not enough breading on the chicken . The lo mien was nothing but poorly flavored noodles . The wontons were ok. I got it so I could have left overs. The chicken was too spicy for me to even eat . I will stick to family owned businesses from now on . read more

We waited in a non crowded restaurant for our food for around 30 minutes and I was super hungry. I wish I didnt eat it was pretty bad. The sauce that came with my noodles was sickly sweet, very sticky, and did not taste like any asian food Ive ever had. I promise Im not a snob I love taco bell and thats not authentic but this is not good nor authentic. Go to Panda Express or something instead if u are thinking of going here. read more

This was a convenient location for us to stop and have lunch and decided to order some of the Thai inspired dishes this time. I was a little uncertain at first because I associate Pick Up Sticks with Chinese food but got it anyways. I ordered the drunken noodles and thai basil cashew, both with chicken. It was decent but tasted a little different from the thai restaurants and it had a little kick to it. The basil chicken was pretty good although I wish it had more chicken in it. Overall I like the concept of fresh food made for you on the spot that is quick and decently priced. However, I do wish they had a combo plate option. Lastly, This location was also clean and pleasantly decorated and included outdoor seating. As mentioned, the service was quick and accurate. read more

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I got Dinner from this place and spent close to $40. Food quality was discussing I will never go back to this restaurant. Go some where else but not at this place. read more

I just wanna say that this was our first time at Pick Up Stix, and after the experience, it was definitely worth the price of admission! The service by Abraham and his cook was phenomenal of traditional American Chinese Food. I used to Manage a Chinese Restaurant and I have to say the Fried Rice was on point as an entree, and the Pad Thai was delicious. The icing on the cake was some Chocolate covered fortune cookies. Thank you Pick Up Stix! We will be back!! read more

Good Friendly Customer service, Clean Restaurant and fresh hot tasty food!!!! What else could you ask for?? read more

Pick Up Stix Fresh Asian Flavors - Firecracker wings and Honey Sriracha wings with fried rice andwon tons.. yummy!!! - Chinese Near Me - San Diego, California

WARNING!!! Read prior to consuming their food! I ordered takeout on 03/25/2025, when I got home and started serving it to my 5 year old I found metal shards in the noodles(from a scouring pad). The shift leader(no manager was available) took my information and started a refund. She also took my name and number so the manager could follow up with me. The next day I called and the manager had no intention on calling me. It was no big deal to him and he could care less(children have died from ingesting metal shards from cleaning pads or brushes). This location needs new management or it will bleed customers til there is no return. A managers responsibility includes proper cleaning practices of his employees (which he fails at), should hold high quality standards for food quality control (which he fails at), and communicating with customers (epic failure). read more

Pick Up Stix Fresh Asian Flavors - Scouring pad metal found in noodles - Chinese Near Me - San Diego, California

Great service always! The food is always well prepared with lots of options. Thank you!

Walked in and wasnt greeted. Instead, the woman named "Kayla" at the counter bypassed me standing in front of her to assist the customer that walked in behind me first. Even after standing in front of her the entire time waiting for her to respond she asked "are you ready to order?" I placed an order for curry chicken and she asked if I want my receipt. I said only if I need it to receive my order. She says again, "do you want your receipt? I am asking you if you want your receipt." I responded. Do I need it to receive my order? She said, "no." so then I said, "no, I guess I don't need it." then the customer that cut in front of me in line came up to me and said sorry. I went in front of you, but I was just getting my order." I responded, " well then it doesn't really sound like you're sorry if you planned on doing it anyway." He responds with vulgar language and walks out repeating F bombs" I looked at Kayla who saw the entire thing happen. I requested a refund for my order as I am not going to sit there after that experience and eat in this restaurant. The manager came over "Abraham" couldn't figure out how to refund my money. And eventually only refunded me $12.49 out of the $13.46 they charged me. There was much more unprofessionalism by Kayla before I walked out. This place gets negative stars. read more

Pick Up Stix Fresh Asian Flavors - receipt - Chinese Near Me - San Diego, California

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Pad Thai was great! The service as amazing. Very attentive to our family and fast serving. Food prices are less than McDonald/Burrito nearby. I would argue to be healthier. Recommend trying out! read more

Pick Up Stix Fresh Asian Flavors - Pad Thai - Chinese Near Me - San Diego, California

I do not know why this place has such low ratings. They cook it fresh, fast, and with a smile. The seasonings are the perfect amount...this is not your typical healthy meal or "Chinese" takeout. But for what it is and does, it's perfect. Great job to the cooks and their customer service team! read more

Pick Up Stix Fresh Asian Flavors - Garlic shrimp w/ added spicy - Chinese Near Me - San Diego, California

Have always liked this place they make your order fresh and it's not sitting in hot lamps. We had a job down the street and decided to come in for a late lunch. The food seemed very sweet would have liked it a bit more spicy read more

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Amy is very pleasant and goes the extra mile to make you feel welcomed and genuinely interested in you. She's a role model employee. She is very sweet and conversational. The service she provided was excellent AND she spelled my name right!! Most people don't get it right for some reason. Thank you, Amy! I wish you and your baby the very best life possible! The food was excellent too. I had the garlic chicken with vegetable and steamed dumplings. read more

Pick Up Stix Fresh Asian Flavors - GARLIC CHICKEN and steamed dumplings - Chinese Near Me - San Diego, California

Delicious House chicken and steamed rice. Nice, friendly and pleasant service. Great music playing too! read more

Pick Up Stix Fresh Asian Flavors - House Special Chicken and steamed rice - Chinese Near Me - San Diego, California

Ordered online and the potstickers were amazing. The staff were professional when they completed the service and it was great. The restaurant was clean. read more

Ordered Mongolian Beef with steamed rice, it was delicious! Steak was tender, serving size sufficient! Had white mushrooms & scallion. Dining area was clean & so was the bathroom. Fast service! read more

I love it here. I come here all the time. Yeah pick up sticks has such a great community and customer service where they show concern to each individual and have a area that is family friendly read more

So I have to give props to pick up stix, They went way above to help me get some of their great fresh food. Thank You so much. I will always get food from you. A very satisfied customee. read more

Very reasonable priced with large portions. Highly recommend downloading the app for deals, specials and free rewards. Their teriyaki chicken is delicious. If you don't like the veggies but still want the teriyaki flavor order the burbon chicken with teriyaki flavor and you get more! Location is tucked in the back of the Mc Donald's shopping center ias going into Murphy canyon. read more

Pick Up Stix Fresh Asian Flavors - Chinese Near Me - San Diego, California

Great food, outstanding crew and service. Love to eat at 3737 Murphy Canyon Rd location. The people are very professional and friendly.

I wanted to review for this food establishment. The lady manager is so nice and professional. It's a pleasure to come to this restaurant. She runs & operates this place like a strong leader & champion. I will always come back. Jose Luis read more

Super quick, very helpful and Ayram is very nice, even told me how to download the app.

If I could give it more than 5 stars, I would! First off the cashier Mitzy is always very nice! Makes sure to get my order right! She makes sure I have utensils, napkins & condiments which is very much appreciated. The food here is always hot & tasty! read more

Staff is very friendly and helpful, very clean. The food options are great too, portions are perfect. And to top off the chocolate covered fortune cookies Will be coming back read more

Past two orders were from GrubHub. I've ordered both of their tofu dishes with one other item each, and I find them to be pretty hot and delicious. First I tried was the Thai Coconut Curry tofu dish, just with added chicken and brown rice instead of the white rice, and I thought it tasted good and the added yet mild-to-moderate spice was just enough for me to bear. Though, it isn't something I'd eat every day since I don't consume (slightly) spicy foods that often. The second I just had was the Garlic Tofu (with same modifications as the first one), and I find it most unfortunate that it's more on the sweeter side and I can barely taste any garlic. Either it was missing some garlic, or perhaps the garlic was in the provided sauce. My suggestion at that point is if it's like that in this dish, then it definitely needs more garlic, because the black sauce is the most predominant taste I can pick up--probably overpowering the entire dish. (For a minute there, I thought this was a bunch of teriyaki sauce.) I'm sure it's called "Garlic Tofu" for a pretty specific reason. Another downside, in my opinion, is the cost is rather inflated (as is everything these days), with food portions being also a bit too high. Pick Up Stix is a great place to get food at a not-so-alarmingly high price, but this location is also in a very awkward position where most of the area contains office jobs (including Ruffin Rd). I guess if you're in for a guilty pleasure, then there isn't any particular reason why you shouldn't go to restaurants like this one for such indulgences, but the overshadowing issue is the current weight issue the country has. However, at that point you might as well gripe at the corporate branch about it, and not the restaurant (or "franchisee" in their language). Order accuracy is good. However, with my Garlic Tofu dish was a fortune cookie; unfortunately, both the fortune cookie and the supplied fortune were stale. While stale fortune cookies are not exactly a huge deal, it really does recommend another recheck in their overall stock of food in the restaurant's inventory; stale food usually shows either a very tasteless experience or, in the most extreme case, food poisoning. This is the only time and the issue with the Garlic Tofu dish being totally unbalanced with flavour that I can say that this restaurant only gets 4 out of 5 stars. read more

Less than one Star it's not about the food I was preparing to order. When I drove up an employee was sitting outside side of the building. As I was looking at the menu he walked in and touching cups I asked him weren't you just outside he replied yes so you just walked up and did you wash your hands? He looked as if it was a difficult question. You walked from outside dude He ANSWERED NO I DID NOT WASH MY HANDS. I NOT TOUCHING FOOD OMG SERIOUSLY but you are touching cups that is NASTY FILTHY UNSANITARY If employee doesn't have a clue he mostly likely doesn't wash hands coming from rest room because he's not touching food. If I had not called him out he would have been handling food. I walked out there is nothing I want or would eat ever again from here. Just NASTY. WHO knows what else goes on that customers don't see read more

Good customer service, the food was tasty and the restaurant was clean. The prices are a little expensive, but with everything going on in the world it is expected to be that way. I prefer pick up Eric over Panda Express. read more

Chow mein was sweet which threw me off, their house special beef sauce tastes like the sweet and sour sauce that should have gave me for my wontons instead of that weird ginger sauce. read more

Pick Up Stix Fresh Asian Flavors - HOUSE SPECIAL STEAK WITH CHOW MEIN - Chinese Near Me - San Diego, California

They refused to let me buy a soda because they shut down the drink machine before they were scheduled to close. They ask if I wanted to order something to eat. WTF? Seemed like the staff just wanted to go home early. These jobs need to go to some who want to work - not the lazy! Never going to eat here anymore. Terrible customer service. The attitude was so terrible that gets me thinking they probably spit in food if they don't like the customer. That's the attitude I got when they seemed perturbed that I wanted to order a soda - while they were still open for business. One generally wants something to drink when eating Asian food. So disappointing. These employees need to be let go. By the way, I am fairly certain I have spent hundreds of dollars at this location because I charge my car here, but these employees make the short walk to Rubio's worth it! Good riddance to this terrible business. I'm spreading the news too about this place. read more