I ordered entree size portions and I received a small "combo plate". Im not sure if this is how Pick Up Stix offers their dinner size entrees now. They are much smaller than before. The amount of chicken and rice they give you is the equivalent to the kids meals they used to offer. I'm surprised the Ocean Ranch location is still on business. read more

Pick Up Stix - Small portions - Chinese Near Me - Point, California

What happened to their food!!? We used to love pick up stix but after our order today, we won't be coming back. Bourbon chicken was so dry and pink on the inside. The few pieces we did try to eat were hard. Chow mein is usually the best, but it had no flavor today. And lastly the wontons had this paste-like filling that was tasteless as well. $50 meal for two is pretty expensive for bad food. Don't waste your money read more

Pick Up Stix - Dry Grilled Bourbon Chicken - Chinese Near Me - Point, California

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The Chinese chicken salad was terrible. The lettuce was brown as the salad was cut and prepackaged in container. The grilled chicken was too salty to eat. My husband had the orange chicken- It was so so . read more

Ordered the Orange Chicken and Firecracker Chicken. Worst! The chicken was mostly flour, the rice was hard like its one of the cheap varieties of rice. Not buying food here again. Waste of money. And gas. read more

EXCELLENT FOOD! Amazing service! Check out their App! Our dinner tonight was so cheap! $5 for the 2nd entree because of the points earned ! Very easy to earn points with the Pick Up Stix App! You won't be disappointed! read more

Good service for take out and the nachos are yummy!! The ambiance is nice and it was empty when we went which was a plus.

Love there food and great service the food is always fresh and wonderful thank you to the Wonderful people

What happened to this place? No longer using the traditional Chinese takeout cartons, now all in a container and way less food and sauce. House special chicken literally had no sauce on it and was completely dry. Ordered 6 wontons and received 5 This once great Southern California chain is now a huge disappointment read more

My 9 year old likes the Mongolian Beef. He insisted we 5 srar review. I wouldn't go that high, but if the kids happy....

We love pick up stix, we had yet to visit this location however it's closer to where we live so we gave them a shot. It's Covid so we took the order home, we do not expect the food to look amazing since we are picking up. We were there on time, grabbed our order and headed home. First out egg rolls were not included, okay no worries it happens. But then we open our general orange chicken (pictured). Appearance is not appetizing, we proceeded to give it a try. It was burnt yet soggy, tasted old like made days prior and was basically inedible. When a meal is almost $30 you expect to be able to enjoy it and maybe get all your items. We will not be back to this location, possibly not back to any. read more

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OMG I love this establishment! My friend spilt his drink and blamed it on me but they helped pick it up AND THEY COMPLIMENTED HIS SHOES! Food came out in a lickety split! Orange Chicken was crunchy and orangy! Music was lit and lights were cool. My favorite part of the meal was the fortune cookie which told me I was fertile and full of life! THATS PRETTY LIFE CHANGING! However I got hit by a car as I was walking out of the establishment. 5 STARS read more

The food is always fresh and the staff is very personable and friendly. The restaurant is very clean.

This is definitely an excellent and well run establishment. Food consistently tastes well and orders are always accurate and timely. The manager is very hardworking, friendly and accommodating. It's my favorite Pick Up Stix to go to mainly because of the great team/staff. read more

They are getting 2 stars instead of 1 only because the staff was professional. This place's food has taken a huge nose dive,not only in quantity, but also taste. Years ago their servings were enough for 2 people. Now 1 person could not be satisfied at all with the total amount of beef In 1 full order. The menu indicates each order serves 2. ( Maybe 2 ants.) I expected a box jammed full of Mongolian beef Like bought years ago. What i received was a miniscule serving of some soaked in sauce clumps that Tasted and haD the consistency of old truck tires. Wasnt enough to satisfy 1 person. So if the 2nd person expects something from the order, I hope all he Wants is rice. I used to come here frequently years ago, but after this I will not be back. I should have known something was wrong when on a Friday night at dinner time this place is dead. Right now I am the only customer in the whole restaurant! read more

Such friendly staff. Feels like family. The manager is very sweet. And the food is always good.

Always Great Service and employees are very nice. Amazing Food! Fast service. Will Definitely be coming back.

Amazing food, Dog-friendly, not only would I come here again, I recommend anybody who cares about service to visit this restaurant.

Amazing store with a fantastic staff! The food is unrivaled in quality, with amazing offerings such as the house special chicken. The staff always provide a welcoming environment and are always willing to provide help on any menu related concerned. read more

Wow! I'm not sure why this place doesn't have 5 stars. It's clean and the staff is super friendly and helpful. The lady who took my order offered to do two transactions so I could use both my coupons! I'll definitely return to this location. read more

Bring a book to read when eating here. Or iPhone to scroll through while you waste half your night. Call in's get priority. Sat waiting 45 min to get our dine in food for family of 4. Watched 20 takeout orders go to be after the other. Like you can't make ours in between? We are sitting right in front of you CCsns already paid? Beef Bowl looked half empty when received. Needed more white rice, which is basically $.25 cost. Will not be back. At a cost of $80 for steamed pre-prepped Chinese food I might as well go to a real sit down restaurant and get a fresh cooked meal. Nope! read more

So I went in today during my lunch break to get food for my uncle and myself, got there at 11:30, the time they open. So I assumed it might be a little longer wait no issue. When i order, a young lady, whose name I didn't get was at the register, and i started my order. She seemed to not really want to take my order by her attitude, Rolling her eyes. My total was $41 and some change, the previous week i had gone in & ordered the same thing but paid $27 & some change(different cashier) . The only difference with today's order was an extra chicken egg roll. I didn't notice the up charge until i had seen last week's receipt. The customer after me was also a hispanic male & construction work just like me & the cashier also gave him attitude. Then, came in a white male firefighter and the cashier totally changed attitude, addressed him by sir the whole time, didn't roll her eyes when he changed his order & even asked him if he wanted a cup of water while he waited. I have respect for all the frontline workers, especially now with covid and with the wild fires, but everyone deserves respect no matter what occupation someone has. Last week's employee treated me like a proper customer, today I felt degraded. This will the last time i go to this location, I'd rather drive the extra two miles to the location on Alicia pkwy & Pacific park. read more

I'm a big fan of this place great service and fast to go orders thanks guys keep up the good work!!

This stuff isn't cheap and our order was missing half the dish for the Mongolian Steak. read more

Pick Up Stix - Half full MONGOLIAN STEAK with almost no onions. - Chinese Near Me - Point, California

I said no onions, ended up with a lot of them in my food. Thank you for yet again disappointing me. My stomach can't handle onions. It was a take out order, so I didn't drive back to return it, bit will never come back to this location again. The san Clemente location is so much better. read more

This is one of my favorite places...friendly employees, and tasty, healthy food at a very fair price!! I can't get enough of the Teriyaki Salmon with brown rice and vegetables ($10.99). A perfect dinner for a guy that doesn't cook! I also downloaded their app which gets me a bunch for 'freebies' throughout the year, and every December I order a $200 giftcard for myself (and get another $50 in free food!). On top of that, you get a free meal with every $100 you spend. Best deal in town for great food...I'd have given them 10 STARS on Yelp if I could!! Steve S Laguna Niguel read more

I love pick up stix!! The best thing overall is the customer service!! You feel so welcomed and they are fast workers and hard workers. Always a pleasure to stop by and grab some delicious food read more

Pick Up Stix - Chow Mein and shrimp - Chinese Near Me - Point, California

I ordered a beef dish with fried rice and cheese wontons for about $18 dollars. I live 5 minutes away so I can expect my food should at least be warm. When I arrived home, all my food was so cold, I mean no heat could be detected even in the middle. Also, my order was prepared just for me. So, I should be able to feel my food was freshly prepared but it wasn't. The beef meat was tough and tasted like leftovers. The rice didn't taste freshly prepared and they added too much sauce. The wontons were crisp but were ice cold also. I used to go there and was happy with the food but that's the case no longer. Probably I won't go back for more leftover tasting food. read more

This place is not good it sucks!!! Spicy shrimp not spicy, vegetarian egg rolls have nothing inside them, I mean nothing total waist money, just fried shell, disgusting all the way around will never go back, their food LOW QUALITY in my opinion!! read more

Pick Up Stix - This is a vegatble egg roll, it is empty inside so I just paid for grease and shell, it was disgusting!!! - Chinese Near Me - Point, California

We liked the healthy food especially the shrimp and vegetables. Most of all we love Neo, the best manager in the world.

I picked up an order tonight and it was the wrong one. I realized the error when I got home. The manager was extremely gracious, and offered us an appetizer for the inconvenience. Thank you. read more

Not sure why this place has such a low star rating as I've never had a bad experience. 99% of the time I'm ordering takeout and they've always had my order ready & on time. The place appears to be clean and the food is decent. You're not getting gourmet but you're also not getting panda express. It's just a great quick middle of the week lunch or dinner spot when you don't feel like cooking. The only thing preventing me from giving this place a five star rating is that my food containers don't ever really seem full. There's always room in the container and I wonder why they never fill it all the way. Cost savings? The prices have gone up over the years so I don't understand why the portions have gone down. read more

Pick Up Stix isn't my favorite Chinese by any stretch, but it's a decent alternative when you're craving a lot of sodium made relatively fresh in a quick amount of time. I've had plenty of issues with this location...wrong order, longer than normal wait, etc. but I've had an equal amount of good experiences too...friendly and speedy service. I know going in it's a toss up and enjoy my food when it's right. My favorite choices are veggie pad thai and firecracker tofu. read more

Pick Up Stix - Firecracker tofu - Chinese Near Me - Point, California

The young girl who took out order straight up rolled her eyes when I asked to change to white rice instead. I hadn't even paid yet... Then after the worker came out cussing and rubber her sweaty forehead with cooking gloves on. Then proceed to touch food. During covid that is beyond unacceptable. Never will go back. read more

Pricing review only Everything else seems fine but wow $9.39 for small box of chicken? read more

Pick Up Stix - The service seems OK... but $9.39 for one small entrée box of rice? Wow, thats high! - Chinese Near Me - Point, California

The furthest thing from Chinese food ever Waaaaaay too much oil and sauces! Pickup sticks is to Chinese food, like taco bell is to Mexican read more

I literally never write negative reviews, or reviews at all but this was necessary. I have eaten pick up six at several locations throughout the years and this location seems to always produce the worst tasting food. Too oily was my number one complaint. Me and the other person who ate there yesterday both ended up with stomach issues afterwards. The bourbon chicken used to be nicely cut up in normal bite sized strips you could just pick the food out of the takeout box and now they are these huge disproportionate pieces that you have to cut with a knife inside the little takeout box. I just think there is some attention to detail needed and maybe care more about customers? No need for all the oil. Makes you question what other things they're careless about.... Edit: I just checked the reviews underneath and a lot of them say there's an oily/ greasy food issue, please listen to your customers... read more

CrustedGamer: Good service, but I did have trouble ordering. They really gave me a lot of food 4/5 stars. My friend: I've been coming here for a while now and i have liked this place but my parents haven't I usually get the beef and broccoli and most of the time it tastes really good. Every time I come here i have no trouble ordering. It is just the quality of the food, its good but not like *wow. 4/5 stars read more

Terrible customer service. Yennifer should 100% not deal with your customers as she has zero customer service skills. I had just spent $50 on an online pick up order and while ordering my kids food it did not give an option for another beverage other than a fountain drink. I have a 20 month old daughter who does not drink fountain drinks. When I arrived I saw there was Motts apple juice cartons. I asked to switch the drink and the young man working was friendly and began to assist me, when Yennifer overheard and felt the need to insert herself in the conversation from across the kitchen area. She yelled across that it is a $1 upcharge. Just out of principle it seemed ridiculous that she needed to get involved and tell while othere customers were present. After spending $50 it felt really petty that she felt it necessary to insert herself with her terrible attitude. I NEVER write reviews let alone negative ones, but she is just awful and has definitely changed my mind about ever going back there. You should really look into the way your PAYING customers are being treated. Yennifer, if you don't like your job....get a new one, but stay FAR away from customer service! And by they way...I have ZERO issues paying an upcharge. But the attitude and how it was handled was so poor. read more

This is not my usual go to location, although it was close at the time. Food is always good, I've never had an issue with that, and restaurant was pretty clean. Although good god the workers were so loud and obnoxious! I understand they're probably trying to get through the last hour to close, but really? Screaming back and forth to each other, singing (really loudly), and they were playing music loudly through their phones. It was mainly just the short girl with brown hair. I couldn't even finish my food it was so loud. Alicia location is better. read more

I threw out the whole family meal! It was drenched in sauce. Couldn't taste the food, just swimming in sauce.