great service, Neo was very kind and went above and beyond for my order with drunken noodle & steak. this is my favorite place to eat, Neo gave exceptional service read more

I tried take out twice at Pick Up Stix. The order was filled very quickly. The woman at the counter was very friendly. While I didn't eat at the restaurant, the restaurant looked comfortable. I ordered three dishes on my two visits: Orange Chicken, Thai Basil Cashew Chicken, and Tofu Vegetables. I thought the Thai Basil Cashew Chicken was the best with a nice balance of flavors. (Although having lived in Thailand, it definitely wasn't Thai food.) The Tofu vegetables was also good. The Orange Chicken, though, was a bit of a miss. Not much orange flavor and the chicken was on the soggy side. The food is solid although without the spice levels that Asian food should have. The portion sizes are huge and are good value. For take out food, I think it's a good option if you're hungry and don't want to spend much. read more

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Food and delivery always excellent. I just hate ordering on line. It's confusing and difficult. I will continue however because the food is just so good. read more

I went here yesterday on Friday 6/26, we got the family style for 3, I loved the chow mein, the spring rolls, and the crispy chicken dumplings were also so good! (Best crispy chicken dumplings I have ever had.) The brown rice was also good, and I loved that the meal came with white chocolate covered fortune cookies that were so good!! And there were regular ones as well. It only cost about 42 dollars with tax. The service was pretty quick, and we did takeout, the vibe was causal and overall a great Chinese restaurant. read more

Pick Up Stix - ORANGE CHICKEN CHOW MEIN SIDE OF BROWN RICE GRILLED TERIYAKI CHICKEN & VEGETABLES CHICKEN DUMPLINGS CHOCOLATE DIPPED FORTUNE COOKIES (4) - Chinese Near Me - Point, California

If you want quick asian food take-out then this is a good place. They do have a few seatings but I don't recommend it for large group sit down. read more

Just started using DoorDash, and my first official order was from Pick Up Stix. The ordering process? Simple and straightforward. Delivery? Timely and without issues. But the food? That's where things went downhill. I haven't had Pick Up Stix in a long time, but I remember it being way better than this. I used to think it was a step above Panda Express - now I'm not so sure. Could I have been that wrong about it? (Shrugs) Order details: Family pack (4-5 people) Wonton cream cheese Egg rolls Chow mein Mongolian beef Orange chicken Curry chicken The only thing that stood out in a good way was the Curry Chicken - flavorful, but light on the actual chicken. Everything else ranged from disappointing to borderline inedible. The chow mein was just... wrong. It was sweet. Chow mein shouldn't be sweet! It tasted more like a bad pad thai, and to make matters worse, the noodles were mushy. The Mongolian Beef? Over-salted to the point of being practically inedible. The Orange Chicken had a weird aftertaste I couldn't put my finger on. The fried rice was your average, nothing-to-write-home-about kind. And then there were the missing brownies. I'd ordered them for dessert but they never arrived. As a first-time DoorDash user, I wasn't sure what to do - but I found the "missing item" option in the app, and within a few taps, the cost was refunded to my card. So props to DoorDash for that. Final verdict: I won't be ordering from Pick Up Stix again. Honestly, I'd have better luck with Panda Express. I expected more, but maybe those expectations were based on a memory that doesn't hold up. Disappointed across the board. Pau. (Done.) Food: 2 Ambiance: n/a Service: 3 Value: 2 read more

Service was great not gonna lie. Ambiance isnt bad But oh man I hate to say but the food quality is not even above average. Its the most less quality steak you can eat and the rice you can tell its dry and the lowest quality of rice you can get. This is my 1st time trying pick up stix but I know I would never go back. Paying $16 for 1 entree and one egg roll is not bad at all but the quality thumbs down. read more

Pick Up Stix - MONGOLIAN STEAK - Chinese Near Me - Point, California

This place is always had great cuisine made fresh taste exactly as you hope and portions are healthy. However the service and professionalism from the management down continues to get better and better. I love this place! read more

Pick Up Stix - Burton striking a pose by the outside tables of pick up stick - Chinese Near Me - Point, California

Friendly, tasty . Great portion . After being at the beach all day this hits the spot read more

Pick Up Stix - Tofu BANG BANG NOODLES on point !!!! - Chinese Near Me - Point, California

Its always clean and quiet. One is able to enjoy a lunch. And neyo is very nice. It good it read more

Pick Up Stix - Drunken noodle - Chinese Near Me - Point, California

Food was fresh and delicious, prompt service and the manager was very welcoming and friendly. Will be back to this place again and again! read more

Pick Up Stix - Yummy !!! - Chinese Near Me - Point, California

I've been going to Pick Up Stix for years. I miss the one on Alicia Parkway, but this one is great as well. I still love the House Special Chicken, and when they have it, the House Special Chicken Nachos (usually it's available before and during Cinco de Mayo). The deals they offer on the app keep me coming back, particularly the 25% discount on orders with two entrees, and of course the free entree if you get enough points on your app. Plus, the app makes it very convenient to order ahead so it's ready when you get there, just make sure to add your utensils before you checkout. You can also add extra sauce or make certain things spicy. read more

Order a lot of takeout, rarely leave reviews. Jaycee at pick up Stix Dana point was as friendly and accommodating as it gets, us pickup people tend to get the short end of the stick with service industry. Was close to closing as well. Food was as good as I remember it when I got it growing up. read more

I ordered the beef broccoli with plain chow mein. I gave it 2 stars because the food, although it looks great, it does not taste great. The food is overly sweet, you could taste a lot of sugar or brown sugar, I'm not sure but it is for too sweet. The chow mein is all stuck together, the noodles are just a big glob and greasy. The ratio of beef to broccoli was great. I unfortunately just didn't like the taste at all. If you like sweet tasting food, maybe this place will be a good pick but for me, everything is overly sweet and greasy. I do not recommend read more

Pick Up Stix - BEEF & BROCCOLI with plain Chow Mein - Chinese Near Me - Point, California

I ordered from Uber Eats and my shrimp dish is so SPICY!! Holy Toledo my mouth id burning!! I I specifically said mild and there are chili flakes all over everything. . The pad Thai is also loaded with chili flakes. Why?? read more

Pick Up Stix - GARLIC SHRIMP is crazy spicy - Chinese Near Me - Point, California

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Definitely a place to get superb service and great tasting food! When we arrived we were greeted by Ed who was very customer service oriented and made us feel very welcomed. It's people like Ed who make you want to come back again. The restaurant was clean and the food was very tasty! Thank you Ed for superior service!!! read more

Two stars for ordering ease and timely prep. 0 stars for food quality. Quite possibly the worst wonton soup I've ever had. Like dirty, warm rainwater with boiled chicken and tasteless wontons. Chicken pad tai, described as tangy, was so spicy it was nearly inedible. Good news is I know not where to go next time. read more

It's pick up stix, but a great manager and customer service. Thank you very much! They corrected my order when I was the one to order it wrong. Very appreciated read more

I've been to a few Pick Up Stix and they are all pretty good but the one in Dana Point is exceptional! The service and food is really good. Of the ones I've been to, this location in Dana Point has the best food and the best service. The Manager is super nice. read more

The many 1-3 star reviews for Pick Up Stix are surprising. I've had consistently good experiences here. Being the creature of habit that I am, I always get the same thing: the super yummy Firecracker Tofu. It's spicy, without being too overwhelming, and it starts out sweet. Their customer service is good, and our orders are usually ready quickly. We ordered takeout last night, and my fiancé and friends thoroughly enjoyed their meals. I wouldn't come here looking for a gourmet experience, but it's a good option for takeout. read more

Amazing service the food was great, I ordered the orange chicken and it was the best I ever had I would 100% comeback again 10/10

We were craving pick up stix so we decided to come here. They had a nice clean place with a good amount of seating. Great customer service. The food came out quickly and it was delicious! read more

Pick Up Stix - Chicken Pad Thai - Chinese Near Me - Point, California

I've been going to sticks for 30+ years and it still taste as good as it did day one....

Always a great experience with great customer service. Awesome food and easy to get in and out during lunch time hours.

Food came out lighting quick and was super yummy in my tummy. I was licking my lips on enjoyment the entire time. Water was extremely fresh and crisp. Employees insanely nice and caring. The whole vibe was super fun with amazing music and cool lights. Also comfy booths to sit at! Even with my idiotic friend spilling his cup of ice everywhere the employees came over and helped us pick it up and even complemented my sick slides, heck yeah.This was altogether a life altering experience that made me a better person and enjoy the simple things in life more, like this bussing orange chicken. read more

Pick Up Stix - Chinese Near Me - Point, California

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Always great fresh food served hot. The service is always fast and friendly. The restaurant is always nice and clean.

Pictures speak for themselves....Unbelievable.... How long has it been to not clean their wok for charcoaled tar to build up this much and on top of that how dare to pass this to even serve?! Disgusting is an understatement. Health inspector,what are you doing? This place seriously needs to be inspected,reviewed,fined,and closed down. Unbelievable experience to this date.... read more

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I came in for a late lunch. Joneh was very friendly, had a great attorney and was extremely helpful in explaining menu items. The food arrived quickly, hot and fresh. Joneh even came back to the table and made sure we were doing ok. Great experience read more

I called a different location for a large catering order last minute to place for a next day delivery. The location that I called could not help me. So I called the next closest location which was Dana Point. I spoke with Neo, the manager on duty. She was very helpful & able to accommodate me last minute for delivery, which they normally don't do. I was very appreciative & now moving forward will be giving my business to this location only due to Neo's great customer service & willingness. read more

Two Sarturdays in a row we had great food. We ordered bourbon chicken and drunken noodles once Saturday. The next one we ordered the large family style with 2 bourbon chicken and 2 Mongolian beef chow mein wontons, etc. Anyway everything was delicious. Everyone loved it except for the chocolate covered fortune cookies. They were stale. Not edible. This Sunday we decided to order two bourbon chicken, one Mongolian beef and chow mein. The Mongolian beef was delicious. The bourbon chicken didnt have flavor and didn't taste as fresh as the previous times. No grill marks. the chow mein did not taste fresh. We couldn't eat it. I was hoping this would be our go to place but now I'm not too sure. The freshness and flavor seem inconsistent. I gave three stars because the previous time it was really good worthy of five stars this time it was worth maybe two stars thank you read more

This is my go to place for good food. Everything I have ordered has been delicious. The orange chicken and crispy honey shrimp are my favorites. The staff is helpful and friendly. Don't forget to order the chocolate dipped fortune cookies! read more

Second time coming here. Tried the orange chicken this time and it was really good! I didn't have to wait that long and got my food in and out super fast. read more

Tasty food that is fast but is oh so comforting! We enjoy their orange peel chicken and fried rice. Lately though they have been burning the rice and there have been chucks of black burned rice which throws off the flavor. Prices are fair and they are always busy so we like to place order online thru their app. We get the same thing every time. read more

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Oh my goodness. The food has really gone downhill. Their cream cheese wontons now have a sticky dry white paste filling that doesn't taste like cream cheese at all. The General Tsao shrimp had so much sugar in it that it was inedible. And the house tofu was absolutely soggy. I'm sorry, I don't like leaving bad reviews. But the food was bad enough to warrant this. read more

Pick Up Stix - The cream cheese wontons are now filled with a white flour paste. - Chinese Near Me - Point, California

I eat here on my lunch weekly during work. I use the deals on the app and it's pretty good price for the quality, solid

I called them to tell them our dinner was really bad but it was the first time. I thought they would want to know something was very different. Neo, the manager, couldn't have been nicer. She offered everything to make up for it and was so receptive & understanding and thanked me for calling & letting her know. We do order takeout often from here and it's delicious but I wanted to give kudos to the manager Neo, for such fine customer service. read more

Great price & value, curry chicken is delicious. Tried the salmon too & good pieces of fish fresh with balance flavor

Not at all appetizing. I said to my husband, don't they test their recipes before they put them out to the public? Nothing was every remotely good. I ordered $35 worth of food for lunch and everything tasted pretty bad. Even the "smell" on your tongue before you took a bite tasted bad. The only decent thing we're the cream cheese wontons but they don't come with a sweet & sour dipping sauce so I even threw those away. It all went in the trash. Never again. read more

First of all, the food was excellent. No complaints there so I am really sad to have to write this. The name of the business is Pick Up Stix. You pick up the food to go. It's wonderful. My complaint is the customer service. We called for over 15 minutes to try and order food to go. We got off the freeway and called all the way to the restaurant and no one answered. My husband had the phone ringing when he walked in. There was not a ton of activity. There was not a line at the counter. The response when he asked the young woman why she didn't answer his call? "I am too busy." He told her the phone was ringing now. Her response? She turned it off at the switch. No apology. Nothing. So a business that survives based on the amount of food it sells has an employee that turns the phone off so she can't hear it. I am a manager of a business and I can tell you that if I ever read a review like this about one of my staff, they would no longer have a job. The food is excellent. I think you need a change in staff that reflects the quality of your food. Trust me. This employee was not excellent. read more

The service at this location is horrible! I needed a quick dinner on Friday May 3rd after working until 8pm and I thought this would be the place to go. Granted I went in at 8:30 and didn't realized they closed in 30 minutes. The woman who rang me up was super rude, giving me dirty looks and was super angry with me. She rang me up and literally my food was done in 2 minutes, so I know it wasn't fresh. I got home and there was barely any chicken and barely any sauce, I ordered the bourbon chicken with brown rice. I understand they were getting reading to close, but I was a paying customer and deserve to be treated with respect and served fresh food like any other Customer during any hour of the day. They just lost a customer I won't be returning. read more