Had a visit to the emergency room and received excellent care. We did not have to wait long and the…read moredoctor and nurses were very supportive.

Predatory pricing on minor medical issues. Their billing model is exploitative. DO NOT GO HERE!read more

Went for a pre op exam. Worse experience I've ever had with a medical office. The attending…read morephysician was a resident who was absolutely the worse doctor I ever met. First and most important she did not listen to a word I said. They took one BP reading which was inaccurate with a EKG that was incorrect. Asked questions about my health that were inane. Never met the supervisor until the last five minutes of the exam. She was as unqualified as the resident. I would not use NCH for splinter removal. Don't use the medical facility.

All of the staff here is absolutely amazing from the ladies at the front desk, the doctor's…read moreassistant, to my new doctor, Leydis Cantillo. Both my doctor and her assistant are so attentive, courteous, and helpful. I am SO GRATEFUL that my insurance selected them and feel like I hit the lotto in getting the best care. Having a doctor that genuinely cares about their patients and their health, addressing all of their concerns, and going out of their way in giving them the extra time and care instead (instead of just seeing them as another number) is so important and valuable to me. Despite being a new patient, I was able to get an appointment here right away. The facility is clean, as well. If I could give more than 5 stars, I would. Thank you so much to all of the wonderful staff here who I spoke with as every single one of them were super caring and helpful in assisting me. :)

This review is long overdue. My husband went to the ER at NCH North Collier Hospital in May of…read morethis year due to a scare of a possible stroke. RANJE A. MOHAMADAMEEN, DO was the hospitalist in charge of his care. He was FABULOUS!!!!! You don't always come across a physician with a mix of knowledge, professionalism and empathy but such was the case with Dr. MOHAMADAMEEN. It was a scary time but this Dr. eased the fear with grace and knowledge. Thank you.

We took our week old baby to the ER at 1am 6/9/2026. To get check for various symptoms and the…read morenurse who check us in was absolutely terrible. He poked our son 3 to 4 times used the needle like a violin and still couldn't get a vein. When prepping to get a vein he us a synthetic liquid skin bandage instead of the proper cleaning materials. After an hour of watching this horrible seen he finally called a nicu nurse for assistance. Unfortunately the Nicu nurse couldn't get a vein either then blamed other baby because he jerk last second when she tried. First red flag was when the original first nurse who checked us in didn't use gloves when handling our son on top of that he had cuts and opened wounds on his hands. I never exchange words with anyone I hate confrontation but I told him if you don't know what your doing ask for help don't be scared it's not like flipping burgers at McDonald's your at a hospital we completely understand asking for help. I guess I hurt his pride and ego he caught an attitude and try to argue with me that he knows what he's doing. When the nicu nurse came she asked the original nurse to prepare my son skin for an IV in front of her he use again a liquid skin bandage and she told him what are you doing that a bandage and not a cleaning agent. We left and went directly to the Fort Myers children's Hospital and on the first try they were able to put in an IV in seconds with out causing any pain or harm

My wife was brought there by ambulance because she was throwing up and could not hold any food…read more The ER staff was nice. I asked if she was hydrated? They said we can tell after a blood test! Blood was taken and never tested!!! It was still on the desk when we left. After getting a shot she was asked to eat some food to see if she can tolerate it! They brought her Mexican food, beans, rice and pork!!! Of course she could not eat it. The nurse brought her apple sauce. We were sent home when my wife threw up again, this time the apple sauce. We would never go to that hospital again!!!

I was recently in this hospital for four days before discharging myself and walking out. Without…read morequestion the worst hospital experience on my life. Beyond the lack a of care and attention by staff, to the point of not even feeding me, this review is in regard to sexual harassment that I was subjected to while in intense pain and very weak. Female nurse Gabby was my day nurse for two days. Gabby repeatedly asked me if I was naked under my gown. On more than one occasion, as I was getting back into bed with assistance, felt my calf and told me how much she liked them. At one point, as I was getting up to go to the bathroom, again with assistance, she told me that if ai felt dizzy, I could "grab her ass". If the genders in this story were reversed, this nurse would be in jail. As things stand now, the Hospitals Patient Liaison has told me that she filed a complaint on this issue. They will not provide me with Gabby's full name or license number so that I can file a complaint with the Florida Board of Nursing. I have asked more than once for some kind of documentation regarding this complaint that she tells me she filed, but they continue to ignore me. I have been in contact since this experience With other doctors, medical professionals and the local news station. I am not letting this go after being ignored. Do not ever go the this hospital for any kind of care. You will be ignored and mistreated and then ignore again when you try and advocate for yourself.

Our many days of experience here were very positive The…read morefacility is beautifully cared for, very peaceful The welcome area lobby is small but enough. A gift shop, plenty of waiting areas, Coffee cafe with Starbucks, player piano, staff very friendly with volunteers to help escort you to your place The rooms, elevators, staff, nurses were all as you would expect They just upgraded their whole computer system and it is great but staff is still learning Love that each patient room had a computer screen by the door with information Inside the rooms everything was well planned and spacious Plenty of help and all the staff from the Tech, to Doctors and nurses were friendly When you are so vulnerable and in pain, it is good to know there is a place that would take care of you like NCH

Good place if you don't mind not seeing a doctor. Been here since 8 am. It's 5 pm currently. I'm…read moreconfused as I thought a hospital was a place to see a doctor especially when it's costing thousands of dollars.

I had surgery here & was admitted overnight. The nurses were all great, food was meh just like any…read morehospital, my room was very nice; private room. I would highly recommend this hospital.

2 hours waiting was never even seen Do better NCH…read moreI shouldn't have to drive to Ft Myers to be seen by a dr

the worst we was schedule at 5:45 am for surgery we waited 2 hours nursing kept giving us the run…read morearound oh the doc isn't here yet then she came and said we are waiting for the room to get ready now it's we are waiting for your insurance approval just the worst 2nd floor staff is horrible

I can not tell you how impressed I was with the attention to care my son received, from the moment…read morewe arrived the nurses, surgeons, anesthesiologist, PT, CNA absolutely fabulous.. I wish I remembered everyone's name.. I could not be more happy with the care my son received and the warmth that everyone gave to my husband and myself. The hospital itself was clean, did not feel like a hospital, everyone we encountered made us feel comfortable. Thank you for putting us at ease through a very difficult and emotional time.

4 hour wait in the lobby for just a room is ridiculous.. don't come here unless they dragged you in…read morea body bag.. worst experience of a hospital in my lifetime

I am a snowbird from the northeast. Today, unfortunately Easter day I had to visit the emergency…read moreroom. I dreaded it like poison. I can't begin to tell you what a pleasant surprise, and the quality of care that I received today top-notch to say the very least! I saw Christopher the PA and Nina a top-notch Nurse. They took care of me like I was a family member that they really cared about and liked! My fear is gone hopefully, I won't have to visit the ER again, but if by chance I do, I won't be afraid I would highly recommend, if you are in need of emergent care.

an important part of patient care is consideration for the patient and their time. I don't know if…read morethey are short staffed or what but this hospital is seriously lacking in patient care time. it makes me really upset especially since it's cold and uncomfortable. Why am I there for 5+ hours over a simple thing? This hospital really knows how to make you defeated.

Small facility and have limitations but they work hard to make the people happy. I was happy from…read morethe treatment I received.

I have always (with one exception) gotten consistently excellent care from admin. staff, nurses,…read moretechs and physicians. Coming to Florida from Baltimore (Hopkins patient) I did not expect top notch care. I highly recommend NCH Heart Institute.