1. Naples Community Hospital

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Naples, FL

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Naples Community Hospital

2.1 (68 reviews)
Open • Open 24 hours

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I'm the caregiver of my relative on the 6th floor (Neurology). I asked the nurse assigned to change my relative she said she needed to finish her rounds first.. After waiting 40 minutes, I asked to speak the on call administrator because that level of neglect is unsafe. Amanda, the charge nurse, responded by saying "The on call administrator can't help you because she's dealing with actual emergencies." The attitudes of nurses here is very troubling. Do not send your loved ones here. It is traumatic to be around health care professionals who don't care about health at all.

Lobby
Gloria S.

Our many days of experience here were very positive The facility is beautifully cared for, very peaceful The welcome area lobby is small but enough. A gift shop, plenty of waiting areas, Coffee cafe with Starbucks, player piano, staff very friendly with volunteers to help escort you to your place The rooms, elevators, staff, nurses were all as you would expect They just upgraded their whole computer system and it is great but staff is still learning Love that each patient room had a computer screen by the door with information Inside the rooms everything was well planned and spacious Plenty of help and all the staff from the Tech, to Doctors and nurses were friendly When you are so vulnerable and in pain, it is good to know there is a place that would take care of you like NCH

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Worst hospital I have ever been too, stay FAR FAR FAR away. Saw numerous people waiting 5+ hours for no reason at all.

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Ask the Community - Naples Community Hospital

Review Highlights - Naples Community Hospital

“Flawless stay at NCH, great nursing staff, outstanding physicians and very efficient care.”

Mentioned in 3 reviews

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NCH Healthcare System - Bonita Outpatient Rehabilitation Center

NCH Healthcare System

3.4(10 reviews)
12.5 mi

Went for a pre op exam. Worse experience I've ever had with a medical office. The attending…read morephysician was a resident who was absolutely the worse doctor I ever met. First and most important she did not listen to a word I said. They took one BP reading which was inaccurate with a EKG that was incorrect. Asked questions about my health that were inane. Never met the supervisor until the last five minutes of the exam. She was as unqualified as the resident. I would not use NCH for splinter removal. Don't use the medical facility.

All of the staff here is absolutely amazing from the ladies at the front desk, the doctor's…read moreassistant, to my new doctor, Leydis Cantillo. Both my doctor and her assistant are so attentive, courteous, and helpful. I am SO GRATEFUL that my insurance selected them and feel like I hit the lotto in getting the best care. Having a doctor that genuinely cares about their patients and their health, addressing all of their concerns, and going out of their way in giving them the extra time and care instead (instead of just seeing them as another number) is so important and valuable to me. Despite being a new patient, I was able to get an appointment here right away. The facility is clean, as well. If I could give more than 5 stars, I would. Thank you so much to all of the wonderful staff here who I spoke with as every single one of them were super caring and helpful in assisting me. :)

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NCH Healthcare System
NCH Healthcare System
NCH Healthcare System

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NCH North Collier Hospital - The nicu nurse told him why are you using this to prep for an IV. He said I don't know

NCH North Collier Hospital

2.3(102 reviews)
8.6 mi

This was my best ER experience ever! I was transported to…read morethis hospital from a nearby radiology office after a growth on my head began to bleed profusely. The EMT wheeled me into a room in the ER. I was immediately under the care of the ER RN. The doctor on duty examined me and asked for bloodwork. Based on the bloodwork the doctor recommended that I be admitted to the hospital to await a review of a surgeon. I agreed to follow the ER doctor's recommendation, but it wasn't long before the surgeon came into the ER and proceeded to perform an outpatient surgery under local anesthesia. When it was completed I was discharged, able to return home by myself. Although this all took place over the course of about five hours, In other ERs I lave waited longer than that just to be seen by a doctor. I am very pleased with my experience and would not hesitate to recommend NCH to others.

My dad was admitted to this hospital with urinary tract infection... he was there for three days…read more.. while he was there, his credit card and most of his cash was stolen from his room. Shame on me for thinking of hospital staff was above ripping off an 86-year-old man in such dire condition. I would report it, but I know that I have a better chance of getting struck by lightning than having any kind of positive response from the hospital administration. Make sure you go in with no money. There's a bunch of thieves working there!

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NCH North Collier Hospital
NCH North Collier Hospital - This was half the stuff he used.

This was half the stuff he used.

NCH North Collier Hospital

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Physicians Regional - 1) Registration desk

Physicians Regional

2.0(89 reviews)
7.7 mi

I scheduled what was supposed to be my annual physical, but before the appointment I was asked to…read moresign a form stating that I would not discuss any new health concerns, request medication refills, or address anything other than previously documented issues. I was told that any new concerns would require a separate appointment. As a patient, this made the annual physical feel much less valuable. One of the reasons many people schedule a yearly exam is to discuss new symptoms, changes in health, preventive care, and other concerns that may have developed since the previous visit. Being restricted from bringing up new issues made me feel that my healthcare needs were not being fully addressed during the visit. I understand that practices have scheduling and billing requirements, but the policy was frustrating and left me feeling that the purpose of the annual physical was limited. I hope the office will reconsider how these appointments are handled and communicate expectations more clearly to patients.

Extremely disappointing experience with Physicians Regional Healthcare…read more I had three visits at the Center for Wound Care and was shocked by the charges. My three visits totaled $5,722 in outpatient hospital charges: $2,878 for the first visit (about 30 minutes for an examination and dressing), $1,858 for the second visit (removing, examining and replacing the dressing), and $986 for the third visit, which lasted about five minutes and ended with being told the wound was healed and I didn't need to return. At my first visit, I specifically asked about the cost and was told not to worry because they would bill my insurance. I was never informed that these visits would result in charges of this magnitude. After receiving the EOBs from my insurance, I immediately contacted the wound care director. He agreed the charges did not sound accurate and said he would look into it. I emailed him the EOBs on July 7 and followed up three additional times, but never received an answer. I then contacted the patient advocate, provided all of the information and followed up multiple times with no response. I also contacted billing and clearly explained that I was disputing the charges. I was told the issue would be reviewed and someone would get back to me. Instead, after months of trying to resolve this, I called today and was told there was no record of my calls or dispute and that the account had been sent to collections. I am extremely disappointed by the lack of communication, accountability and willingness to address a legitimate billing concern. I gave Physicians Regional multiple opportunities to investigate and resolve this, and nothing was done. I will not be returning to Physicians Regional Healthcare. Anyone using this health system should carefully review their bills and insurance statements and ask detailed questions about charges upfront.

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Physicians Regional - Feces on wall

Feces on wall

Physicians Regional - Supplies hanging out of biohazard

Supplies hanging out of biohazard

Physicians Regional - Blood in bathroom

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Blood in bathroom

Naples Community Hospital - hospitals - Updated October 2026

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