1. NCH North Collier Hospital

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Naples, FL

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NCH North Collier Hospital

2.3 (102 reviews)
Open • Open 24 hours
Updated 2 months ago

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6 months ago

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2 months ago

The hospital Emergency room staff were rude and from my perspective the PA was not competent.

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5 months ago

Horrific experience with lifetime consequences. Was assigned this arrogant Chinese foot dr. who severely damaged me and left me disabled.

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Ask the Community - NCH North Collier Hospital

Review Highlights - NCH North Collier Hospital

“An hour later (around 1 am) they had brought in a surgical team, including obi/gyn Dr.”

Mentioned in 2 reviews

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Physicians Regional - 1) Registration desk

Physicians Regional

2.0(88 reviews)
13.3 mi

I scheduled what was supposed to be my annual physical, but before the appointment I was asked to…read moresign a form stating that I would not discuss any new health concerns, request medication refills, or address anything other than previously documented issues. I was told that any new concerns would require a separate appointment. As a patient, this made the annual physical feel much less valuable. One of the reasons many people schedule a yearly exam is to discuss new symptoms, changes in health, preventive care, and other concerns that may have developed since the previous visit. Being restricted from bringing up new issues made me feel that my healthcare needs were not being fully addressed during the visit. I understand that practices have scheduling and billing requirements, but the policy was frustrating and left me feeling that the purpose of the annual physical was limited. I hope the office will reconsider how these appointments are handled and communicate expectations more clearly to patients.

Extremely disappointing experience with Physicians Regional Healthcare…read more I had three visits at the Center for Wound Care and was shocked by the charges. My three visits totaled $5,722 in outpatient hospital charges: $2,878 for the first visit (about 30 minutes for an examination and dressing), $1,858 for the second visit (removing, examining and replacing the dressing), and $986 for the third visit, which lasted about five minutes and ended with being told the wound was healed and I didn't need to return. At my first visit, I specifically asked about the cost and was told not to worry because they would bill my insurance. I was never informed that these visits would result in charges of this magnitude. After receiving the EOBs from my insurance, I immediately contacted the wound care director. He agreed the charges did not sound accurate and said he would look into it. I emailed him the EOBs on July 7 and followed up three additional times, but never received an answer. I then contacted the patient advocate, provided all of the information and followed up multiple times with no response. I also contacted billing and clearly explained that I was disputing the charges. I was told the issue would be reviewed and someone would get back to me. Instead, after months of trying to resolve this, I called today and was told there was no record of my calls or dispute and that the account had been sent to collections. I am extremely disappointed by the lack of communication, accountability and willingness to address a legitimate billing concern. I gave Physicians Regional multiple opportunities to investigate and resolve this, and nothing was done. I will not be returning to Physicians Regional Healthcare. Anyone using this health system should carefully review their bills and insurance statements and ask detailed questions about charges upfront.

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Physicians Regional - Feces on wall

Feces on wall

Physicians Regional - Supplies hanging out of biohazard

Supplies hanging out of biohazard

Physicians Regional - Blood in bathroom

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Blood in bathroom

NCH Healthcare Northeast

NCH Healthcare Northeast

2.1(22 reviews)
6.2 mi

We were visiting family when my husband, who has a cardiac history, began having chest pain. I…read morepulled up the NCH website to find out where their Heart Institute is located. Found nothing. It must be virtual. Called Baker Hospital and no one answered. (Yes, really. I ended up in phone jail.) So we drove to the north Collier ER, believing it was attached to a hospital. It isn't. Despite all this confusion in that system, the care was quick and competent. Thank you to Carolina and the others who quickly got things under control. But they then had to transport my husband to Baker Hospital, which is where the cardiac docs are...and it should have said that on their sites. Heart attack? Chest pain? Baker downtown. My husband did not want to call 911 but I should have. I was in healthcare for many years and the NCH sites are confusing. They need to be cleaned up fast with a clear indication of their services/location, especially since Naples draws so many older visitors throughout the year.

All of the ERs in Naples have similar poor reviews and unfortunately they're all mostly true. It's…read moresad because I'm sure everyone is under staffed especially since Covid. There are people here that seem to be in major distress and just not able to get helped properly. This one guy has been in hysterics crying for help verbally for over an hour just saying please help me and sitting in a room waiting. It sounds like someone out of a horror movie.

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NCH Healthcare Northeast - People waiting on the parking lot for family that is being seen

People waiting on the parking lot for family that is being seen

NCH Healthcare Northeast - Mom fell this morning so we went here. It's almost been 4 hours since we seen the doctor. She's ask Ed me to do this review

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Mom fell this morning so we went here. It's almost been 4 hours since we seen the doctor. She's ask Ed me to do this review

NCH North Collier Hospital - hospitals - Updated October 2026

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