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    Physicians Regional

    2.0 (85 reviews)
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    Physicians Regional Nurse Alert system.  Was told by Karen in patient census has been broke for a year.

    My wish is for a Corporate head, NIOSH or OSHA to read my quick review of recent care in their ICU. Call buttons broke for a year with an unstable, unattended (for 3 hours) cardiac patient is unacceptable standard of care. MOST unacceptable is a patient having to call the hospital from their cell phone to get a nurse. (had to call twice) room getting dark, nothing on the call bed panel worked NO lights, NURSE alert NOTHING. Talk about FEAR setting in. ICING on this Disaster cake; Being handed a little bell to ring to get the nurse. Cried all night. Genuine fear. May 2024

    1) Registration desk
    Yelper U.

    Make sure you register first at front desk with insurance and ID, get buzzer, then go to back to front desk then to department even if the registration person directs you to the department first lol. Hospital 3 business days in a row.

    Blood in bathroom

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    3 years ago

    Excellent treatment for my surgery. The nursing staff, office staff. Dr. Chang excellent uroligist

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    Page 1 of 3

    Ask the Community - Physicians Regional

    Review Highlights - Physicians Regional

    Was seen by Maria Lopez Whitney, PA who thoroughly assessed and diagnosed my problem scheduling a chest x-ray the next morning.

    Mentioned in 5 reviews

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    NCH North Collier Hospital - NCH North Collier Hospital, Patty & Jay Baker Tower

    NCH North Collier Hospital

    (98 reviews)

    My husband had a seizure and was taken by ambulance to NCH North at our request…read more When I arrived I was asked to wait as they hadn't assigned a room for him yet. The wait was roughly 7 minutes. They did the preliminary work up, & the first nurse he had was great. Got him situated and comfortable-then came a male nurse who I best can describe as snarky. Not happy, dismissive, and inattentive. It was probably an hour before they wheeled in a monitor with a neurologist on the screen-no doctors yet. We were in ER from 11:30 am until 5:45pm before being taken upstairs. In that time male nurse came in only about 4times 2x because I went to the desk asking for him. 1neuro on the screen and 1doctor for 5minutes. I give them a C- No pillow, no blanket, no water, & it's freezing in there. We were told they were waiting on transfer, & it'd be 10 minutes...that became 45 minutes later. On the up note-he was placed on the 6th floor, & that nursing staff is the best in town. Always accessible, I felt they could have checked in more regularly without having to be summoned by the bell, but I give that floor an A. Kind, knowledgeable, skilled, & clean. He was able to sleep well at this hospital which was totally different from when he had surgery downtown. NCH Downtown gets a D- for care, cleanliness, comfort, & nursing, 3rd floor was a nightmare, filthy, call button not answered for 45 minutes or more. Transfer gurney was filthy, room bed had broken wheels with pieces left scattered throughout the room. Loud nurses in the hall, no prior check for disability which put him in a room with everything on the left when he can't move his left. NCH North is where to go!

    I would give 1 star, but I am being generous due to the fact that I went here right after…read moreChristmas, 12/27/2025 and they might have had a skeleton crew on. But, can a hospital legitimately ever be short-staffed? I had an accident and EMS brought me here (if you have a choice, choose another hospital). ER doctor P seemed overworked and not very concerned about me. They did CT scans and discovered a broken hip. I was kept in the ER from 2 pm until 1230 am when "a room became available." When I got to my room on the 4th floor, I asked the nurse, "how did a room become available at 1230 am, someone just died?" She said that my room was available when she started her shift, 7 pm, but the admitting doctor S was "too busy to do the paperwork to admit me." I was told that I would have hip surgery the next day (Sunday, 12/28/25) after 3 pm. Thus, I was surprised and annoyed that from 130 am until 5 am I was disturbed 4 times by Dr. S, tech for bloodwork, tech for xrays, nurses. I said to one of the techs, "Why do this in the middle of the night? Why not tomorrow morning?" She said Dr. S had ordered it. Next day 12/28 was just lying in bed with IV waiting for surgery. After 4pm I was taken to pre-op. Surgeon, a different Dr. S, explained procedure and so did anesthesiologist. Surgery was around 6 pm and after recovery I got back to my room around 730pm. Nurse would only give me some lousy crackers fearing I might vomit. Didn't get any real food until next morning. Monday 12/29 hospital staff seemed a slight bit better. Hospitalist Dr. R stopped by and she explained things. Even P.T. came to get me up (very painful) and she discussed my situation. Marketing people from Encompass Rehab came to see me and I told them - good, take me! I finally escaped NCH North around 330pm on 12/30 by ambulance transport to Encompass Rehab. Bottom line: if you have a choice, choose another hospital! Your life may depend on it!

    Physicians Regional Medical Center - Pine Ridge - Room

    Physicians Regional Medical Center - Pine Ridge

    (123 reviews)

    I am rating 5 star as to quality of care I received post op last Friday and Saturday, Jan 8-9-10,…read morethe compassion and caring of the nursing staff was amazing!! Mel, Jill and Blerta were excellent nurses and Amanda was a great aide. They made me feel validated with my pain, cared for my comfort And never were bothered my my calls for assistance Thank you ladies PS THE food there is amazing!!

    I honestly don't even know where to begin--this was hands down the worst hospital experience I've…read moreever seen, From the moment my father walked in, it was complete chaos and disorganization. The staff was either nowhere to be found or completely dismissive when we asked basic questions. It felt like no one was communicating with each other, and we were constantly left in the dark about what was going on. The level of patient care was beyond unacceptable. There was little to no sense of urgency, even in situations that clearly required attention. We waited hours for updates, test results, and even simple requests, only to be met with vague answers or no answers at all. It honestly felt like we were being ignored rather than cared for. My father who was being treated ended up spending more time interacting with cafeteria staff than with any nurses, doctors, or physician assistants. What's even more frustrating is the lack of compassion. Hospitals are supposed to be places where you feel supported during stressful and vulnerable moments, but this experience was the exact opposite. The environment felt cold, inattentive, and completely lacking in empathy. To make matters worse, my mother went as far as calling every level of leadership and administration in the hospital trying to advocate for my father to be seen and properly cared for--and even that didn't seem to make a difference. It should never have to get to that point just to receive basic medical attention. I've worked in a hospital for several years, and I've never witnessed such a poor standard of care as I have at this one. Having experienced healthcare in the Northeast, I can confidently say this level of disorganization and disregard for patients would never be accepted there--the difference is truly shocking. I would not recommend this hospital to anyone. If you have any other option, go somewhere else--this place failed on every level when it came to providing even the most basic standard of care.

    Physicians Regional - hospitals - Updated May 2026

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