I was looking to engrave a quote on a flask I had purchased, pretty easy thing but a lot of shops quoted me $50+ if not just say it was too long & wouldn't fit. Even the shop I purchased it from, got me with a "free engraving"... well that was just a "free setup fee"
I called up Photon, got a very fair quote, so I stopped by the next morning to drop the piece off. Crawford was very friendly and knowledgeable about how to get the work done.
When it was ready, I went back, price was just as agreed upon. I thought the piece looked great, however Crawford hesitated & pointed out with the font I selected, it was hard to decipher between i's and l's. He proceeded to open a box with another flask (all metal - more surface area), already engraved with my quote. Said for me to keep it?! WOW now that's standing behind your work.
I have a serious attention to detail & while he was right, it didn't bother me the least. Glad he takes that much pride in what he works on & I will be returning for any future engraving work! read more