Worst customer service I've ever seen. Very rude tech. Wouldn't recommend this place to anyone.
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Just to show you what kind of people work at this business the "Rude Tech" literally JUST called me, cussed me out, called me & my family every name in the book, & also threatened me & my family with physical harm. He literally threatened to "Break my daughter's, ( shes 15yrs old) my wife's, & my jaws and put us in the hospital!! All this because I asked for a refund for work he NEVER did in the first place & because I gave him 1-star & told the truth about the way he treats people he is doing work for. I feel sorry for ANYONE who does business with this man & his repair shop...VERY RUDE, VERY DISRESPECTFUL, & THE MOST UNPROFESSIONAL PERSON I'VE EVER MET IN MY LIFE!!!
Edit...
Ok don't try to seem like you want to make yourself look like a professional now "Andrew". You Sir are not going to get on here & make me out to be some "Petty Karen" about a price YOU YOURSELF QUOTED ME!!! Not only did i ask you how much the repair would actually cost & paid the price YOU QUOTED ME STANDING IN WHAT YOU CALL YOUR STORE. You are by far the funniest & most insignificant person I've ever met. After a little research I've found out that you're not by any stretch of the imagination a very busy or successful business owner. Isn't this like your 3rd attempt at a successful Apple IPhone repair business? You have numerous bad reviews for your DISRESPECTFUL attitude & the way you treat a paying customer. Your front counter "employee " (if in fact thats what he ACTUALLY is) went to YOU Sir directly for the price quote. I didnt pull that arbitrary number ($90) out of my ass! Basically what this all boiled down to was the fact that you Sir after further diagnosis of my issue found the need to try to find a way to charge me more for the repair. It was a simple replacement of the housing for a Nintendo Switch gaming console. The "housing" on Amazon (where your guy said that you would be ordering it from) only costs $25. Not to mention the actual repair in itself wouldnt take literally no mre than 30 minutes. So basically you're saying almost $75 for less than 30 minutes of work wasn't enough? Now Now b4 you say "Oh if it was that simple why couldn't I do it myself?" Well thats the beauty of business Andrew...I can pay someone (like you) to do it for us. There was no "unforseen issue" like you claimed, you just wanted to try to make up some convoluted story in order to validate you're attemp at getting more money out of me! Sir you're 5 foot nothing litte white dude, maybe weighing 120lbs soaking wet with rocks in your pockets with a Napoleon Complex, & because you have a fake ass gold grill and a couple of gold rings that makes you hard??? Dude you're a cheap Temu Paul Wall. You think you're "HARD" because you threatened to physically harm a 53yr old disabled man, a 38yr old woman (who by the way confronted you directly Sir & you showed your "Bitch Card"), & also 15yr old teenage girl (breaking our jaws & putting us in the hospital). Dude you're pure 100% BITCHMADE. The ONLY reason YOU SIR are able to "Continue to eat solid food!" is because unlike you I have no desires to spend another day in jail and my wife talked me down. You're no thug by any stretch of the imagination. This will be the last time I address this issue with you...I ENCOURAGE EVERYONE WHO READS THIS REVIEW PLEASE DON'T DO BUSINESS WITH ANDREW! HE IS VERY RUDE, DISRESPECTFUL, AND JUST A VERY BAD REPRESENTATION OF A GOOD BUSINESS OWNER. HE'S CONSIDERED THE CHEAPEST GUY IN THE BUSINESS IN THE AREA (GOT THIS INFORMATION DIRECTLY FROM A PREVIOUS BOSS WHEN HE WORKED FOR PHONE DOCTORS) BUT JUST KEEP IN MIND...CHEAPER ISN'T ALWAYS BETTER!!! read more