1. Family Technology Group

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Daytona Beach, FL

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Family Technology Group

3.0 (4 reviews)
Open • 10:00 am - 8:00 pm

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11 months ago

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2 years ago

broke my phone on vacation, had to purchase a new unlocked phone, he had several to choose from and helped me get things going again. A+

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3 years ago

My cousin referred me and that was the quickest experience with phone repair. I'd def recommend

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3 years ago

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Cell Repair Pros

Cell Repair Pros

(4 reviews)

Had my screen repaired; fast and reasonably priced included screen protector. The owner was…read moreextremely pleasant! Definitely recommend them

I dropped off my iPad on Saturday, October 4th, after speaking with Chad Robbins on the phone. He…read morewas polite when I arrived and explained that, due to my iPad's model, he would need to order parts and that it should be ready for pickup by Tuesday. I had no issue waiting until then. However, Tuesday (October 7th) came and I still hadn't received any update, so I called around 2:30 PM. Chad answered and initially told me there was no iPad matching my model in the store. Naturally, I became very concerned that my device had been misplaced or worse. After asking him to double-check, he admitted he had found it "hidden between drawers." He then told me he would need to overnight the parts to repair it which completely contradicted what I was told when I dropped it off. When I expressed my frustration, he repeatedly interrupted me and, despite apologizing, spoke to me in a condescending tone. He even said, "I'm going to break things down for you real slow so you can understand what I'm telling you here." As someone with a Master's degree, I found this extremely disrespectful and unnecessary , especially since my frustration was about the lack of communication, not confusion about the process. I told him I was not willing to wait another day and went to pick up my iPad, which was still shattered. The entire experience felt unprofessional and dismissive. I immediately went to IFIXandRepair, where the staff was courteous and began working on my device right away, and it should be done within a day. I rarely leave reviews, but I feel compelled to share my experience so others can avoid wasting their time and money. Lastly, I was told my iPad's password was required, which I found concerning since it shouldn't have been necessary for this type of repair. Given that he had my device for three days without even starting the work, I'm uneasy about the potential privacy implications as well.

Family Technology Group - mobilephonerepair - Updated October 2026

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