Visited this location 3 times in the last month and have no plans on ever returning. First visit to…read moreturn in an old iPad found myself in line at the Geek Squad until learning only the cashiers up front handle this process. Waited in line with only 2 cashiers in a full line of checkout customers. Upon reaching the cashier, I went through a process to first identify the iPad model, then only to be told the person who can process had left for the day. 2nd visit again waiting in line for 2 cashiers. The cashier who said he could process the credit fumbled through entering data needed to issue a refund. After 3-4 times giving address, locating ID and model on iPad, then requiring not only a picture id but weight, height, hair, and eye color, I was asked if the $30 credit was okay. Again, we had to reinsert all the identifying information, including retrieving the iPad ID, before the cashier retrieved a gift card from a kiosk. Almost an hour spent at the register for a $30 credit to spend at Best Buy. The 3rd and final visit to use the gift card found us in the cashier line only to be told the price label was not accurate, generated by a poor WiFi update system, and the $20.99 price would be around $50. Walking to the back of the store to retrieve photo proof of the pricing label, I was told the price was for the same case in black, not blue. The case is for a generation 4 iPad and their was only one left on the shelf. Both the cashier and the managing front-line supervisor refused to honor pricing, essentially saying they have no responsibility for pricing and exhibited a "couldn't care less" attitude that my purchase or effort mattered. Best Buy customer service policy lacks consideration for doing the right thing for customers and should be well noted before any shopping excursion. Word to the wise...buyer beware!

Yeah, that's been absolutely ridiculous. I was here when they open the doors. Nobody in the Apple…read moresection waited 10 minutes just to get something out. They walk it up something that should've been three minutes. Took 15 to 20 minutes and yes, I was in a hurry because I have a golf start time. If you open at 10 AM, you should have people in your department working especially the Apple section.

Laptop "froze" with a verbal message telling me not to do anything but call the Microsoft number on…read morethe screen. They used scare tactics causing me to "freeze" even though I knew it was a scam. I drove to Winchester and Erica taught me how to push ESC, then X out of the tab and screen. Simple. They have always been there with a smile and a solution to my technical issues. I love them.

Built me a new computer, which I'm very happy with going to them is a lot better than going to a…read morebig box store or Walmart

I used to come to this location a lot when my kids were in school. This was the place that had all…read moreof the items needed for presentations and science fair for their laptops and for their desks to work at at home. Also a great place when I had to pick up DVDs and items for the computer. Today I was looking for an ethernet cable extension. Walked in the door and the person standing there immediately asked how can I help? I said what I needed and they walked me over to an aisle that had 10 foot, 25 foot, 50 foot and 100 foot roll extensions of ethernet cable. Then check out was quick and I was gone in five minutes. Fast quick effective service when you need something quick also a nice place to walk around if you're looking for any office items.

If you're going here and expecting to get waited on or assisted in any way forget it! Customer…read moreservice is non existing in the store. It's not the first time we've experienced this at the Ormond Beach Florida store, but undoubtedly it is the last time. Staples on ISB in Daytona Beach was not customer friendly. But not as bad as OB Office Depot.

Been using them for over 20 years. Ron and Rebecca and (Kenny) have saved the things that seemed…read moreimpossible to be fixed. I would and have recommended them for years. Thanks for the great service. Christine

I am a retired attorney who has used the computer services of RST on & off for 20 years. Anytime I…read morehad an issue with my work computers or home computers, RST diagnosed the issues quickly, resolved them and made wonderful recommendations on programs and security issues that assisted me in law practice and at home. Rebecca and Ron are very easy to work with, and the prices are very reasonable. I would much rather deal with a business like RST, than the bigger companies that hussle you with repair plans like Best Buy or Office Depot. I would highly recommend RST for all your computer needs.

Great resource for phones .. we needed Sn extra phone quick thus did the trick. Recommendread more

no cell phone knowledge at all!!!! change their prices as they go, they don't follow their hours…read moreposted on the door!!!

Johanne repaired my older computer quickly and affordably. I was very happy to have found her and…read moreher shop conveniently located right here in Holly Hill. Jobs big or small Johanne can do it all. And she is very nice too!

I am not a computer techy, but use my computer frequently for work…read more I have been with Live-Tech since 2015. Frank and staff have been very helpful. They are extremely patient, kind and knowledgeable. Even though we are on opposite coastlines of the USA they always help me from the simplest to more complex issues. I have recommended Live-Tech to my boss and Frank resolved her computer issue. I highly recommend Live Tech to individuals and to high tech companies.

I've been receiving computer I.T. support with Frank of Live-Tech since 2018. The service has been…read moreexcellent and very reasonable from a cost standpoint. I've always been able to reach Frank, via phone, text and email, getting back to me same day on urgent matters, otherwise, generally within one business day. The work has been via secure remote computer logins, with resolution of my problems. He has helped me with computer performance, printer and scanner off line problems. He has also made recommendations for computer upgrades and rebuilding my current computer. Besides the professional I.T. component, I've have always felt very comfortable with his friendly demeanor and without hesitation, recommend his services.

Dustin serviced my computer back in January 2026 at a great price and in a short timeframe. He…read moreexplained everything that he was going to do and what he encountered. He gave me tips for doing preventative maintenance on my own. JR followed up today and asked about my technical support experience. I told him I had been thrilled with my service and indicated that there was something I didn't understand how to do and he walked me through it Another example of their outstanding customer service. My partner and I would not go anywhere else. Thanks guys! Judy and Susie

They are simply amazing! Great service, honest and professional. Nothing they can't do with your…read morelaptops. Call Jason and he will take care of you. They even pick up and drop off at your home or office.

I'm a gig worker/freelancer. I know just enough about to computers to know my Dell was not…read moreperforming like it should. Frankly, I was looking forward to Amazon Prime Days and dreaming of spending too much money on a replacement. Before doing that I decided to have it professionally checked. Looking on Google, I picked the tech closest to my home. It was my lucky day because I met Joey Bond of JB Tech Computer Services. We spoke on the phone, and that same day he spent an hour with me looking at my Dell and discussing exactly what I needed and wanted. I left my laptop overnight and he worked his magic! The next day he came to my home & we spent another hour reviewing the changes. That's quite a lot of time and his price for service was outstanding. Now the my laptop is as good as or better than anything I was planning to purchase at Amazon's much touted sale. My sweet Dell just needed an adjustment or 2 or 3. It's never been so fast, affordable and convenient. I've made a new friend and now have a tech that I trust and will always be calling JB Computer Services for my computer needs!

I needed tech help moving information and all files from my old computer to my new computer. I…read morecalled JB and Josheph answered the phone. We discussed what i needed and I made the appointment for the transfer of the data. He arrived right on time and completed the transfer of the files without any problems. I was completely satisfied with the work performed and the fair pricing. I would recommend this company very highly.