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    Best Buy

    Best Buy

    2.3
    (91 reviews)
    $$

    This review is about the online ordering system not necessarily about the Samford store…read more I wanted to write the review to let people know not to trust the online ordering system if you are using their credit card to purchase anything with the 0% financing option. I purchased a fridge in April 2025 and selected the option to finance for 18 months at no interest. I went on with my life making payments each month assuming there was 0% interest. To my surprise when i looked at the statement this month (I dont usually look at statements) they had been charging me interest the whole time. The promotion was never implemented. So far they have charged me over $500 in interest. When i called them today to question this their answer was that thye could not do anything and that it was my fault for not looking at the statement. I was disappointed because there was not even an apology by the account manager I spoke to. He even said that they would not even fix the issue going forward that they will continue charging interest. Disappointed to say that i will never go to best buy ever again after they robbed me of over $500. Will pay up the card, cancel and buy from other stores or online moving forward.

    I have been a loyal Best Buy customer for many years, which is why I feel especially disappointed…read morewriting this message. I recently ordered a pair of AirPods Pro that were listed as open-box in excellent condition. These were intended to be a birthday gift for my wife, so I was expecting them to arrive in near-new condition. Unfortunately, when the package arrived, the box was torn apart and the AirPods were laying loose in the bottom of the shipping box. It was extremely disappointing to open a package meant to be a birthday gift and find it in that condition. I contacted customer service and was instructed to take them to the nearest Best Buy store. When I arrived, the store initially offered to replace them with an open-box pair in good condition, which was not equivalent to what I had purchased. After explaining the situation, I ultimately had to make another trip to the store and purchase a brand new pair instead. In total, this situation required multiple calls and two separate trips to the store, all because the item I received did not match the condition it was advertised in. I asked if any type of accommodation or compensation could be offered for the inconvenience, but I was told that nothing could be done. I have supported Best Buy for many years and have always trusted the quality and service your company provides. Because of that, this experience was very disappointing, especially considering that this purchase was meant to be a special birthday gift for my wife. I hope someone from your customer care team will review this situation and consider making it right. Sincerely, Jerry Martin

    Badboy Computers

    Badboy Computers

    2.5
    (22 reviews)
    $$$$

    This is the worst place ever. I took my laptop there for repairs because my SSD burned out. Two…read moremonths later, this place, full of ignorant and irresponsible people, had not ordered the part. They never called me with any updates. I don't know how this place is still open. It looks like a store from the '80s, with old monitors and laptops that people probably threw away and then reassembled to sell. To give you an idea, I ordered the part on eBay for less than $100 and fixed my computer myself in under two hours. Oh, and let's not forget that they wanted to charge me more than $280 for something I fixed myself for less than $100. THIS PLACE IS A JOKE!!

    Edit: good news everyone found some place I can go won't be ever going to bad boys again this place…read moresucks whoop edit: i also know there is a price for them building the computer but it shouldn't cost over 100 dollars. TDLR: to sum up this reveiw i spent 1,895.00 for the computer went on newegg. and looked at the parts they are all cheap and only cost all together 1009.00 where did the other 900 dollars go KEVIN!!! even with the gpu shortage if my gpu cost double than it does now where did the 400 dollars go then. now i have to upgrade this by over drafting` my account and spending $900 to get a better gpu and power supply and pay $70 just to have KEVIN put in the new parts cause i can't. So, here is my tale with Bad boys computers. I went in because even though I know my way around computer and have built one or two with HELP i didn't feel like doing myself. I was getting a decent check from my disability case from back earnings. I'm ready for a beast of a computer. I walk in the business ready to get to business. Kevin is standing there and greets me. (he is the one who ultimately built my build) i told him specifically and he will deny this " i want to play game at or above 60 fps." he asks me "what games i want to play above 60 fps" now here is the thing. Had i thought of this when i walked in i would have had probably a better build but i digress. i should have said "ALLLLL GAMES EVERY GAME THAT WOULD COME OUT NOW AND IN THE FUTURE" instead i shoot off a few game "witcher 3, cyber punk 2077 when it comes out. stuff like that" he said "o yea we can get you computer that runs those games" mind you he did not specify it running at 60 fps or above that's what i wanted i did NOT want a dip in fp below 60. So a couple days goes by because he has to make up a list of parts for the build. now i have to say this, this was in april of 2021 the gpu shortage was ramped and he told me that prices were sky high. mind you i told him i wouldn't mind paying the prices for a decent card because again price really wasn't a object atm. so he gave me a list of parts and let me just say. i STUPIDLY did not really look over the parts because this is a place of business i was expecting them to give me what i wanted i would have payed 4000 dollars for my build if it came to it with the graphics card but either way i signed off on the parts and gave him the deposit. the build cost me exactly $1,895.65 i payed in full and waited impatiently for my build took about two weeks to build for parts to come in and for him to build it. (i will be putting up pics of the list of parts which btw isn't right i found out a couple days later when i needed the exact parts to upgrade this Piece of shit computer) I took it home started it up, and started to play games mind you I HAVE NEVER HIT 60FPS ON ANY GAME ON ULTRA ON 1080P WTF KEVIN WTFFFFFFFFF. of course he will say "well the graphics card shortage!!!" I've had this build for a year because one i didn't have the money to upgrade it cause the graphics card shortage and i payed him what i thought was enough to get me what i wanted. fast forward to a couple of days ago. I'm ready to upgrade this POS. i'm getting me rtx 3080 to replace the abysmal gtx 1650 3 gig he put in the damn thing. so i go look up the parts that i already have in the system. i look at the sheet they gave me with my recipe. i was pissed first the motherboard was a amd b450 at least that's what the sheet said well that board doesn't support pci express 4.0 which is the port for a 3080 come to find out they typed it wrong and i have a b550 which does phew close call. Well as im talking with Kevin on the phone about this i ask "so is my 800w power supply still 800" that's what it says on my sheet. he says "oh no it's a 700w." now I'm mad because i have to buy a new power supply just to run my new graphics card. I then decide to go on newegg to price out all my parts because i don't' trust that the comptuer cost me the amount i payed for. well would you look at that parts on newegg all of them come out to 1009.00 they charged me 1,895.00. now KEVIN the guy who built it will probably replay to this like "the GPU SHORTAGE!!." even with it my shitty 1650 3gb gpu being double what it's worth now that would stil leave 400.00 that could have been used to buy a 1000w psu a 900ssd instead of a 400ssd and the case was already in house. So with all that i now have to buy 900 dollars and overdraft my account in the next couple of days to upgrade this POS! plus i have to go back to KEVIN and pay him 70.00 dollars to put in the stupid power supply because guess when i don't want to fuck it up. DONT GO TO THIS STORE! but if you must and you get KEVIN make sure you pay attention to the parts. look them up on newegg.com prior to sighing that contract and do your RESEARCH ON PARTS. thank you that's all.

    Metro by T-Mobile

    Metro by T-Mobile

    3.5
    (6 reviews)

    This metro pcs location has always been very wonderful to me and my family. The employees are very…read morerespectful and helpful. I especially love Tammy~ every time I go in she is bright and happy which always makes a great time even when spending money. Thank you again! keep it up! :]

    Horrible customer service and over-priced accessories…read more Bought a new charger for my mother. The store manager, an African-American gentleman I believe named Chris(this was the name on the receipt but knowing this store it is probably incorrect) gave me a receipt from the credit card machine. I realized later that I had overpaid for the charger, so I went to the store the following day to return the goods. When I arrived Chris told me that there were no returns. There is nothing posted in the store that says no returns on accessories. Chris said that it was on the receipt, but when I showed him the receipt he gave me there was no mention of their refund policy. He stated that maybe he forgot to give me the other receipt and offered to print another copy for me. I explained that he didn't do his job correctly the previous day, and if I would have known there were no returns on accessories I would not have purchased the charger in the first place. How is anyone supposed to be aware of the policy if it is not posted and the store manager is too lazy or incompetent to print out the correct receipt for a customer? He then explained that he wasn't supposed to, but in my case he would do me a favor and allow me to exchange the charger for something else in the store. I browsed around and everything else in the store is extremely overpriced. It is much better to walk over to the Wal Mart to purchase any accessories you may need. I was pretty frustrated at this point because the guy had no interest in taking responsibility for not correctly informing me of the store policy before I purchased the charger. I asked him to print out the receipt I was supposed to receive the day before. At the bottom of the receipt it clearly states that any accessory can be exchanged within 7 days of the original purchase as long as you have your receipt. So the "favor" he was offering to do for me was a complete lie. If the guy was just honest and said he screwed up the day before by not giving me the correct receipt and apologized for the screw up, I would probably have still been mad, but at least I would have respected him for being honest. Instead of this he hid behind company policy and the statement "I don't remember if I gave you the correct receipt or not." I put all my receipts in my wallet and then transfer the balances of all purchases to a spreadsheet. I know for sure that he did not provide the correct receipt. When he printed it out the second day there is even a part of the receipt that needs to be initialed by the customer agreeing to the non - refundable terms. So I am doubley sure he didn't even print, go over, or have me sign the correct receipt. Maybe the employees get a piece of the accessory sales and he really needed the money, but in all it left me with a bad taste in my mouth. I really still can't believe in these days that consumers still receive this level of poor customer service. I get that in a lot of cases the customer is trying to get something for nothing and they sometimes get over on businesses. But to get blown off, lied to, and over charged when the customer is correct and the employee does not do his work correctly is really a shame. There are a couple other wireless stores in and around Deltona. I would try your luck with someone that has a bit more integrity. If you do make the mistake to shop at Hanini Wireless/Metro Pcs on Howland Blvd near the Wal-Mart, DO NOT PURCHASE ANY ACCESSORIES FROM THEM. The prices are not listed on the items, but every single thing is overpriced. Don't believe them when they say that the quality of the chargers are better than what you can get at Wal Mart or even at a gas station. The memory, chargers, cell-phone cases, speakers, and headphones are about 5x the price you can pay for the identical or similar goods elsewhere.

    Live-Tech - itservices - Updated August 2026

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