Nicky and Jennifer at NSB Computers ROCK!!! Yesterday I did the typical click where I should not have and BANG...virus on my computer. One phone call and the rescue team was all over the issue remotely. within an hour (after closing time) my laptop was back in normal operation. Highly recommend using NSB computers. Jim read more

Always helpful and answer all my questions. I highly recommend these people! i've been going to Jen for my questions for years now!

I received a used MacBook that ran very slow and took it in for a "deep clean" They cleaned her out and removed some sketchy things that I can't remember the names of. They had it for a week. Cost less than $100. Machines works better than it did. Easy! Wear a mask. *friendly dog will greet you with a ferocious bark *small space one customer at a time probably read more

Came south for a few weeks to visit our Edgewater home. When we attempted to boot up the laptop we realized we had left a part of the power cord at home. NSB computers not only had a power cord to replace the part I needed but also gave it to me at no charge. Rarely do you see that kind of gesture these days. What a great business to have in this community! I'll be paying that forward with a donation to the local humane society. read more

Thanks Matthew and Carlo for saving my hard drive! They were able to successfully save and transfer all my docs, pics and music to an external HD within a day (approx. 6hrs) and at a very reasonable price. Thanks again, guys! I really appreciate! -Mike, the wine guy read more

We have been using NSB computers for several years now and I continue to be amazed at the service they offer. They "handle" 4 different computers for us keeping them running smoothly and if there is an issue they are prompt with their repairs. But, most importantly, they really care about their customers and go the extra mile to keep us happy. With them taking care of our computers, I am happy read more

Contracted NSB Computers for an M-ITX build. I selected the components, ensured they were all compatible, and sent them to NSB. The case was a Cooler Master Elite 110 M-ITX case. Two Cooler Master representatives said the components I chose would fit, albeit tightly. I had it shipped from NSB to me in Costa Rica. Got it home, opened the box, and the GPU was loose in the case. NSB only used the guide screw, not the mounting screw to mount the GPU mounting flange to the case. There was no extra screw in the shipping box or in the computer case. They simply did not install it. This caused irreparable damage to the motherboard (see the pics). I informed NSB of the faulty workmanship. They never asked for pictures or tried to assess the situation to find a reasonable or amicable resolution. They went directly into hyper-defensive mode. They said I was a scammer because I contacted them from Costa Rica, a Hispanic country. They refused to take any responsibility and blamed everything and everyone else, from the soft rubber power cord in the box, to customs agents whom they believe opened the box and dislodged the GPU solely to complicate my life. Additionally, they did not install either of the 2 120mm processor radiator cooling fans, leaving the system with no CPU cooling system. They said the small fan in the power supply and the even smaller fan in the GPU would be enough to cool the CPU, even though their specific function is to cool the PSU and the GPU, NOT the processor. Also, the radiator was mounted to the case with only 1 screw, which was so loose I could tighten and loosen it by hand. They also did not install the I/O shield, leaving the back of the computer open, or the ASUS BIOS/motherboard drivers, and did not include the motherboard WiFi antennae (we only use WiFi), the SATA cables that came with the MOBO, or the SSD mounting hardware that came with the case. They refused to pay $6.00 to ship these items, as well as the 2 CPU fans they did not install, to an address in Florida, where I am having the replacement motherboard (another $119.99 + tax) shipped, so the replacement motherboard and the parts they did not install can be shipped together to me in Costa Rica, which will cost about another $70.00. I will also have to disassemble the computer to install the replacement motherboard and CPU fans. I have also sent them 3-4 emails requesting they email me the invoice and receipt of payment over the past week, and they still have not emailed it to me. See the pictures below. There is no damage to the cardboard box. Computers are shipped all over the world every day. GPUs do not simply come loose, even if the box is dropped from a few feet. It simply does not happen if they are installed correctly. Dealing with NSB has been a horrible, unprofessional, disrespectful, and costly experience. It has also been insulting, given that they implied I was a scammer because I am Hispanic, which is ironic, since I sent them about $1,000.00 in components, gave them my credit card information, and paid them $85.00 for a job poorly done, and I now have to pay about another $300.00 for a new mother board, international shipping, and custom fees, not to mention wasted time and international phone calls. I hope NSB will answer the following questions: 1. Why was the GPU not installed correctly? 2. Why was the WiFi antennae not included? 3. Why was the radiator only installed with one screw? 4. Why were no CPU fans installed? 5. Why was the Input/Output shield not installed? 6. Why are you refusing to take responsibility? 7. Why did you categorize me as a scammer because I contacted you from Costa Rica? 8. Had I contacted you from Canada, England, Greenland, would you have considered me a scammer? 9. Why do you consider people who contact you from Hispanic countries scammers? 10. Where is my invoice and receipt of payment? I paid you almost two weeks ago and have asked for it at least 4 times. read more

I have been using NSB Computers services for the last 4-5 years. They were absolute life savers when my laptop hard drive crashed and I had no good or recent backup. They were able to retrieve nearly all my data and move it to my new hard drive. Since then, they have kept everything running smoothly for me and many of my friends. When I bought a new computer last year, they move everything off the old one and onto the new one. My own, personal IT department! I am totally comfortable recommending them to anyone because they are so knowledgeable, skilled and, sometimes most of all, patient! read more

NSB set up new computer and peripheral equipment, upgraded to Windows10, transferred programs and documents from old computer to new for our elderly mother in NSB. Nicky and Jennifer got the job done with admirable patience and understanding of our mother's needs. We are happy knowing that they will be there for mom's future needs. David and Nancy read more

My hard-drive on my MAC failed. NSB computers fixed it fast in half the time apple had in the past. I was given an option to upgrade which I gladly accepted, no hassles. I was called with updates daily which is appreciated. Excellent customer service and operations. I recommend this computer store read more

NSB Computers, IT Services & Computer Repair, is the BEST around, They always greet you with a smile, and willing to help, I have had their Total Care IT for more than 2 years. All the crew is friendly and never to busy to help or answer any questions you may have. Keep up the great work. Thanks Carlo, Nicky, Jennifer, Thanks, Linda read more

NSB has been taking care of my business and personal computers since 2012, and I am delighted with their knowledge, computer protection and maintenance products, and expert customer service. I chose the flat annual rate "Total Care" program, and it covers all labor and weekly proactive computer protection/antivirus/anti-malware preventive maintenance. They keep my computers running like new, and they are always ready to help. I consider them valuable business partners because they're responsive, friendly, professional, and help me keep my business -- and computers -- running smoothly. I have absolutely no complaints, and would unhesitatingly recommend Carlo and the Total Care to any business. read more

Great business I am new to the area and was nervous about taking my computer in for repairs not knowing the local businesses. Boy did I luck out! NSB Computers is honest, knowledgeable, helpful and explains the exact problem in layman's terms. I am very impressed and would recommend them to anyone looking to service their computer. read more