Terrible service and work. Stay away. Rude and unprofessional in every aspect. I have never…read moreexperienced such behavior as I tried to get my phone repaired.

From the owner: Here at iFixandRepair, we understand better than anyone that device repairs are inevitable, as…read moretoday's devices can be a rebellious bunch. As much as we precise safety, they can fall off your hand and jump in the nearest puddle or they can escape your grip and come back to you covered in cracks and scrapes. Thankfully, we're here to make it as if your device never left the coziness of your pocket. iFixandRepair can bring any brand back to life in no time. Our repairs are performed on-site in a fun and upscale location that will surely meet your needs. Come visit us today!

Eric!!! He was SO helpful, knowledgeable, patient and generous with his time. Definitely going…read moreback to see him for more iPhone upgrades!!

It's been almost a year since my last interaction with this business and it still goes down as the…read moreWORST customer service I've ever experienced. DON'T WASTE YOUR TIME!

This place was recommended by a few friends so it was a no brainer to me at that point. I smashed…read moremy screen(6splus) as I thought I was super cool to not have either screen protector nor a case of any kind on my phone for the very first time(yeah real cool)! Ok ok so anyway I called around & either the price was over $100 or just seemed shady. After being referred by friends,getting an $85 quote by phone I crossed my fingers that I wouldn't get ripped off,my main frame hacked into,identity stolen and my precious photos sold on the black market to creepies across the world! To my surprise it was fantastic! To the point,friendly,knowledgeable,fast & most importantly fair. There's a 90day warranty on screens & batteries that I know of for sure but I believe it's all parts/services(double check).If they aren't super busy he can get it done while you wait but don't expect it. Avg wait time otherwise is about an hour & if you have an old version of the same phone,charge it and take out the sim & well...USE IT! If you don't then be thankful to be free of it for an hour because it's extremely sad how attached we are to our devices(yes me too)! I hope this helps & as of this review I've smashed my screen again because you guessed it ...I was way too cool for a case but hey at least I had a screen protector on that didn't help other then not allowing my screen to completely fall apart into glass dust. Ughhh...don't be me...actually be smart & cool.

Smart Cell Repair does not stand behind their professed, "90 day warranty". Printed on the receipt…read more"All returns have a 25% restocking fee 14 day return policy, for all purchases, backed by a 90 day warranty..." the complete terms and conditions of the "Repair Policy" are not fully printed on the receipt and not provided to the customer. My daughter had the cracked screen of her iPhone replaced at this shop on April 20th. About a week ago, she placed her phone on the counter for the night to charge, still in the OtterBox defender case. No one used or touched it. The next morning we noticed a hairline crack in the screen. Due to busy schedules and all of the panic happening lately, she was unable to immediately take it back and the crack seemed to worsen. When she took it back today, she was told by the owner's brother, that she did not meet the "conditions of the warranty" because there were "no pieces or chunks of glass missing" yet the conditions of the warranty were never specified, as to what was and was not included. How convenient that she did not meet these unstated "conditions." In addition, the receipt states that the purchaser agrees "to the terms and conditions of Smart Cell Repair, LLC Manufacturer Warranty" of which were also never provided. I guess this is the loophole they utilize in order to appear to be an ethical business and warranty their repairs and materials. When that is not the case. In actuality, they are more than happy to correct the problem, as long as you are willing to hand over more cash.

Being new to the "I dropped my phone on asphalt like an idiot and shattered my screen club," I was…read morescrambling to get it repaired on a Saturday morning during a short break from work. Knew about ifixscreens due to frequenting the Dunkin Donuts next door and gave them a shot. Walked in with a shattered screen and walked out about 15 minutes later with a new one and Mike was even nice enough to clean my back camera lens which had become clouded with dust. I'd say the replacement screen isn't quite as vibrant as the original Apple screen but it is functional and most importantly my phone lives to see another day. Highly recommend this spot for all your repair needs!

Although their first diagnosis was incorrect, they admitted the error and fixed our PC by the next…read moreday. Recommend.

I dropped off my iPad on Saturday, October 4th, after speaking with Chad Robbins on the phone. He…read morewas polite when I arrived and explained that, due to my iPad's model, he would need to order parts and that it should be ready for pickup by Tuesday. I had no issue waiting until then. However, Tuesday (October 7th) came and I still hadn't received any update, so I called around 2:30 PM. Chad answered and initially told me there was no iPad matching my model in the store. Naturally, I became very concerned that my device had been misplaced or worse. After asking him to double-check, he admitted he had found it "hidden between drawers." He then told me he would need to overnight the parts to repair it which completely contradicted what I was told when I dropped it off. When I expressed my frustration, he repeatedly interrupted me and, despite apologizing, spoke to me in a condescending tone. He even said, "I'm going to break things down for you real slow so you can understand what I'm telling you here." As someone with a Master's degree, I found this extremely disrespectful and unnecessary , especially since my frustration was about the lack of communication, not confusion about the process. I told him I was not willing to wait another day and went to pick up my iPad, which was still shattered. The entire experience felt unprofessional and dismissive. I immediately went to IFIXandRepair, where the staff was courteous and began working on my device right away, and it should be done within a day. I rarely leave reviews, but I feel compelled to share my experience so others can avoid wasting their time and money. Lastly, I was told my iPad's password was required, which I found concerning since it shouldn't have been necessary for this type of repair. Given that he had my device for three days without even starting the work, I'm uneasy about the potential privacy implications as well.

I dropped my IPad off 5 days ago to get a screen repair. I was called and was told that my IPad…read morewould need additional work done to it. I went up the next day and I tried to ask some very important questions and the owner was extremely rude to me. He was very defensive when I asked to see my IPad. Every time I tried to ask a question he cut me off. He then walked away from me in the middle of my sentence and told me our conversation was over. All I was trying to do was get clarification on the additional work my IPad needed. I told him to go ahead and give me my IPad back. I did not want the service any longer. He refused to give me my IPad back. He told me to come back tomorrow and maybe I could have it back. I would not recommend this business! Horrible customer service!

I received great service. The gentleman was super kind and personable. Would highly recommend.read more

I brought a phone with a cracked screen a few days ago. Unlocked the phone for the employee to…read moredetermine what type of phone and part to order. They ordered the part, required a $20 deposit. Fair. Two days later, part arrives, wrong part. Collected the phone, gave them another chance to get it right. They ordered the part. dropped off the phone a second time. Wrong part again. Asked if they had ordered the correct part, and since they had not, I asked for a refund of the $20. They refused. The employee was respectful and apologetic but could not make an exception to their policy and added that they normally charge an $80 service fee. Don't work with this company unless you want to roll the dice on wasting 4 days waiting on incorrect parts.

The staff was very knowledgeable and were very welcoming. The store was well stocked also.read more

They did a great job repairing my phone and helped me get rid of some apps that was problems.read more

The battery in my I phone wouldn't hold a charge took it to IFixscreens port orange were open on…read moresunday. a half hour later I had a new battery and was back in operation. WELL DONE!

AWFUL SERVICE! I wish I could give them zero stars ... They damaged my phone. Take your business…read moresomeplace else!!! Brough my perfectly-working iPhone to have its battery replaced. I brought a brand new battery and related glue and screen sealer. The day after the battery was replaced, the front face camera had bubbles (due to humidity caused by the heater they used to open the phone) and the Face ID function did not work. In addition, the mic when using speakerphone did not work. I took it back and explained this to Brad (I believe that's his name). He immediately said they were not responsible for the damage because they didn't change those parts. Correct... You did not change those parts, you DAMAGED those parts while changing the battery. This person also lied when he said he had used the glue and the screen sealer of the phone that I brought. How do I know? ... When I was explaining what was wrong with the phone, after he had changed the battery, he became rude and aggressive and almost screaming at me in front of another client. Then the owner showed up and asked him to go to the back room. He also told him he shouldn't be speaking and treating clients like that ... screaming and not even listening to what I had to say. I explained to the owner what happened then he asked Brad to open the phone and show it to me. That's when I saw how he had poorly installed the new battery as and there was no glue attached to it (to hold the battery on its place) and he didn't installed the screen sealer which I provided too (brand new). Then the owner said to me: we don't install those screen sealers here! and that is not what Brad told me the day prior. He said: yes, I used everything you brought including the glue and screen sealer. What a LIAR dishonest person! So I took my phone and left the place and I told the owner. You lose business because of bad customer service and poor quality of work. In both cases: they provided horrendous service and poor quality of work. So I took my phone to the Apple Store for an estimate. They quote me $400 to replace the battery, and fix the speaker mic, and clean the mess these people did. So, PLEASE take your business someplace else and avoid yourself a headache and being treated so poorly and disrespectful. I DO NOT recommend this place at all!!!!!

Laptop "froze" with a verbal message telling me not to do anything but call the Microsoft number on…read morethe screen. They used scare tactics causing me to "freeze" even though I knew it was a scam. I drove to Winchester and Erica taught me how to push ESC, then X out of the tab and screen. Simple. They have always been there with a smile and a solution to my technical issues. I love them.

Built me a new computer, which I'm very happy with going to them is a lot better than going to a…read morebig box store or Walmart