The service was really nice and welcoming. My screen was basically unusable and decided to walk in…read moreand get the screen changed. I also got a screen saver and phone case. I would definitely come here again if needed to! Definitely recommend as well! Also best for value as well considering i was able to get everything for less than other repair shops quotes for just getting the screen changed.

I needed a new screen saver for my phone. I was in and out in 10 minutes. Great service and pricing.read more

Went here to get unresponsive screen fix and they damaged it to the point of no repair. They are as…read moreexperienced as a mule giving birth. Do not take your device here for any board microsoldering work. They refused to take responsibility for their fuck up. I suggest anyone who needs soldering work done to send it in to ipad rehab or any other site that does microsoldering, i'm positive it won't be any worse than getting it fixed here. Hell, solder it your own self, you would probably do a better job. Only come here if you need a phone case put on.

Awful. They are marginally competent at best, and the parts and service were terrible. I brought…read moremy phone for a screen and button repair. I left, the antennae wasn't picking up any signal. I had to drive back (30 miles each way), they said it was a defective part and replaced it. At that point my phone wouldn't change and was dead the next morning. I went back (60 more miles, half a day of work, total three hours of waiting there), and they said it was yet another defective part and replaced it. I had to argue with them each time, since they initially denied that it had anything to do with them. Finally, I left and my phone audio was terrible and broken. I brought it back, they claimed they had "nothing to do with it," and offered to let me pay to repair it. I complained to the "manager," Josh, but he was the one who have me the most trouble. They refused to give me the number to the owner, he refused to contact me, and the mall management said they had relayed the messages. These people are incompetent and shady. The owner is definitely not reputable, and I've filed complaints against the business online. STAY AWAY!!! Note, they refused to compensate me in any way for the initial screwed up repairs, time lost, travel, or anything. They said they'd give me a "discount" on the audio repair, but that was something they broke to begin with.

They were very professional. The end price was the quoted price. They did an excellent job and…read morethey repaired the tablet screen in a very timely manner as I was also quoted. They did such an excellent job, I wish I had other items for them to work on. I highly recommend them. They were awesome.

I am on the road for business coming from New Mexico. My work world is on my laptop, and I hadn't…read morebacked up files for a few weeks. While heading to Ocala, I noticed half of my charger's tip broke off in my charger port. I had less than 3 hours charge to take meetings and email critical docs to myself before I lost access to my hard drive. I was THRILLED to find Mobile Medics. He took me in right away and was able to resolve my problem in less time than it took me to write this review. Thank you! Highly recommend.

I'm happy with my experience, the service was kind and I received my equipment on the same day…read more Hopefully I don't break my phone again but if I do I'll be going back.

This guy knows his stuff. Super reasonable. I will go here for all my phone and iPad needs.read more

Fixed my phone screen in less than 10 minutes, highly recommended. Fast, kind and thorough.read more

Zack is not the guy to bring it to. I made the mistake of bringing my phone back to give them the…read moreopportunity to prove they are legit & I shouldn't have. A few months ago I brought my phone in for a screen replacement just to have my Face ID no longer work. I brought it in again after cracking the screen to have to bring it back because the screen was self dialing. Since they repaired this mistake my phone has shut off on its own & says the battery is not a genuine part. This place proves you can't have quality & value. It's one or the other. If you want cheap with bad repair go here; I'd you want quality then I recommend you pay more & go elsewhere.

I would not recommend anyone to sell their used Ipad at The Cell Xchange. I own a Ipad Pro 12.9 5th…read moreGen(M1 chip) in excellent condition without even a single mark on the device and the Cell Xchange guy offered me $300. You can easily sell the above mentioned device for over $600 anywhere online. They just offered me half of that, I mean that's not even close. SERIOUSLY WOULD NOT RECOMMEND!!

I met Connor there he's a great person. I was approached respectfully and he gave me great advice…read morefrom which of the devices they had for sale and I love their prices! I'm in college and working through to save money and this store gave me a phone and case for literally 3x the price cheaper! I'm loving my new phone and cant wait to come here again! I know Christ is blessing Connor he may not see it but I see how great he's doing and I just met him today and pray for him that continues to make customers smile and help them as much as he did to me! Thank you Connor!!

Professional, knowledgeable, and friendly. This is a great place to go and get help with your phone…read moreissues.

READ THIS WHOLE REVIEW. Wish 0 stars an option. What the hell. AFTER breaking the screen you were…read moresupposed to fix and refused to give a warranty PROBABLY because you knew you messed it up. I am a broke (not just sorta broke, I am so broke I go to the pantry for food) college student, and you scammed me after ACKNOWLEDGING your prices were higher than they should be. No sympathy. No empathy. Just cruel profit-driven intentions. I can no longer afford to fix my phone AGAIN right before break. My phone was moderately alright before you guys touched it. Now, it is obliterated inside and out. Thank you very much. I can't believe that you can look at a college-aged girl, struggling to breathe when the price to fix her only point of contacting her family 1000 miles away, and then say "Yeah, you weren't expecting that price were you." I am appalled. As I sat for three hours, missing two classes with mandatory attendance to get my phone fixed, it took another hour to get the wifi password to not be stranded in the middle of Gainesville. I have worked customer service. I understand it is not easy and there is a lot demanded of you. However, I never lost my integrity in the quality of service I provided. I frequently go and HAVE GONE out of my way, into personal inconvenience, to ensure a patron's exemplary experience. Ubreakifix has failed to do so. Never in my life, have I had a cooperative of adults so abhorrently dysfunction. Put ME in the back, cause I am damn near sure, at least then something might be done correctly at this establishment. I saw the quotes you gave other people around me. You scammed more than one old person. Appalled. Disgusted. I know see your gross business practice as Asurion parent company. You offer "insurance" and then have your services fail. Wow. You have reminded me, that there truly is evil left in this world. Not only have you scammed me, but I can guarantee you also fail to pay your employees a livable wage. Wow. Failing me, AND the people who work for you. I have learned that companies who play dirty, make dirty money. I hope you are happy you got $250 of my $800 a month paycheck (mind you, before rent). Because obviously, I know how to invest in my education, but not in a scam. Unfortunately, this being the first time I have ever been scammed so badly, I used to have hope for humanity. I am an optimist. You, my friends, have made me not only a pessimist, but a nihilistic one at that. I would have rather given a charity the $250 directly since apparently the first expenditure was a waste of money. I hope the big boss Guru Gowrappan knows that USC is only relevant because everyone knows that the only reason your school is considered elite is because you allow rich white people with ACT scores below 20 to be admitted. USC or "University of Spoiled Children". Embarassing. I guess this makes sense why you scam poor people because it is all you guys know. I can only hope that this review on Google helps at least one other poor college student stay away. Thank you for reading this. I'm sure no one actually will, but it is always worth a shot. As they say, shooters shoot.

excellent work, Alexandra took my laptop and repaired it promptly, find out the broken part and…read morerepaired, had a problem when I gave her the wrong password, corrected and Jay returned to me, again great work

My phone was intermittently charging. I thought it needed a new charging port but it turned out to…read morebe just a little piece of plastic blocking the charging port. It was removed in 5 seconds. It was done efficiently and with a smile, and at no charge.

Convenient and affordable option for phone repair…read more Courteous and knowledgable staff. Good job.

I came back to this place because the owners response seemed honest; although I did not say who I…read morewas and paid normal retail price for replacement screen. Customer service was exceptional and the replacement screen functions properly. Highly Recommended.

Literally right down the street from me, super convenient because it's a drive-thru, not only…read morethat..... everybody is so cool! It's a family-owned company. 10/10