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iPhone Guy Repairs

1.0 (9 reviews)
Open • 10:00 am - 9:00 pm

Services - iPhone Guy Repairs

Device support or repair

Mobile phone support

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uBreakiFix by Asurion - SW Archer Rd

uBreakiFix by Asurion - SW Archer Rd

2.7
(36 reviews)
•$

READ THIS WHOLE REVIEW. Wish 0 stars an option. What the hell. AFTER breaking the screen you were…read moresupposed to fix and refused to give a warranty PROBABLY because you knew you messed it up. I am a broke (not just sorta broke, I am so broke I go to the pantry for food) college student, and you scammed me after ACKNOWLEDGING your prices were higher than they should be. No sympathy. No empathy. Just cruel profit-driven intentions. I can no longer afford to fix my phone AGAIN right before break. My phone was moderately alright before you guys touched it. Now, it is obliterated inside and out. Thank you very much. I can't believe that you can look at a college-aged girl, struggling to breathe when the price to fix her only point of contacting her family 1000 miles away, and then say "Yeah, you weren't expecting that price were you." I am appalled. As I sat for three hours, missing two classes with mandatory attendance to get my phone fixed, it took another hour to get the wifi password to not be stranded in the middle of Gainesville. I have worked customer service. I understand it is not easy and there is a lot demanded of you. However, I never lost my integrity in the quality of service I provided. I frequently go and HAVE GONE out of my way, into personal inconvenience, to ensure a patron's exemplary experience. Ubreakifix has failed to do so. Never in my life, have I had a cooperative of adults so abhorrently dysfunction. Put ME in the back, cause I am damn near sure, at least then something might be done correctly at this establishment. I saw the quotes you gave other people around me. You scammed more than one old person. Appalled. Disgusted. I know see your gross business practice as Asurion parent company. You offer "insurance" and then have your services fail. Wow. You have reminded me, that there truly is evil left in this world. Not only have you scammed me, but I can guarantee you also fail to pay your employees a livable wage. Wow. Failing me, AND the people who work for you. I have learned that companies who play dirty, make dirty money. I hope you are happy you got $250 of my $800 a month paycheck (mind you, before rent). Because obviously, I know how to invest in my education, but not in a scam. Unfortunately, this being the first time I have ever been scammed so badly, I used to have hope for humanity. I am an optimist. You, my friends, have made me not only a pessimist, but a nihilistic one at that. I would have rather given a charity the $250 directly since apparently the first expenditure was a waste of money. I hope the big boss Guru Gowrappan knows that USC is only relevant because everyone knows that the only reason your school is considered elite is because you allow rich white people with ACT scores below 20 to be admitted. USC or "University of Spoiled Children". Embarassing. I guess this makes sense why you scam poor people because it is all you guys know. I can only hope that this review on Google helps at least one other poor college student stay away. Thank you for reading this. I'm sure no one actually will, but it is always worth a shot. As they say, shooters shoot.

excellent work, Alexandra took my laptop and repaired it promptly, find out the broken part and…read morerepaired, had a problem when I gave her the wrong password, corrected and Jay returned to me, again great work

Phone Tech

Phone Tech

4.8
(109 reviews)

Convenient and affordable option for phone repair…read more Courteous and knowledgable staff. Good job.

I never leave reviews. Nice enough people...went there as a specific choice to buy local rather…read morethan go to the Assurion affiliated behemoth. It may have been a mistake. I'm 57 and never had to replace a screen. I dropped my phone, screen broke...had to do it. Such is life. They fixed it, more expensive than the franchise place but it was my choice...all good. 11 days later my screen is cracked...I didn't drop it, didn't put the phone in any condition or environment that was in any way out of the ordinary....genuinely...on my kids...no lie. Just as it was before being fixed, my phone resides on an Otter box. I am at a friend's house...I set my phone down...pick it up an hour or so later and it's cracked. Does something rub up against it? Probably...maybe. Can't be sure. But there was zero stress put on the back or front of the phone. It was in my pocket, in the car and in this person's house. When I came back and explained my situation, the best they could do was instead of paying the $188 I paid originally, I paid $150. On the one hand, I get it. The warranty not covering physical damage makes sense. People are nuts, people are irresponsible, etc. But I got zero vibe, feeling, sense that my take mattered. I didn't ask for it but was thinking...if I'm the business owner, maybe I throw in a scree protector at not charge. A minimal...coupla bucks investment in a customer that says on some small way...we get it...you just paid $188 for a replacement and 10 days later...inexplicably you're paying another $150....so...as a basic gesture of goodwill...here's the bare fu***ing minimum we can do to display some level of service...and nope. Just a transaction. Gimme a GD reason to pay more to shop local next time. Your shortsightedness cost you not just a customer but probably 8-10 customers if basic marketing principles hold. Shop local - please...for everything you can. Your dollar, when spent locally serves the business and your community 10x vs what comes from shopping at a chain. However...if you need a mobile phone repaired...there is no benefit to shopping local. Why? Because they know they have you. They know you are captive to your phone. Really. They're right. We are. No argument. Go to the behemoth. Go to the chain if you need your phone fixed. These guys are no better. They know you will do whatever to get your phone back. They clearly use inferior quality product. And I feel for them on some level...they are competing against massive volume that prices them out for many folks. Well, this is the rare occasion where the local place lost me. I won't say "don't shop here", etc...cause maybe my experience is just a one-off. And...also...F them. They had a shot at being decent and failed.

iPhone Guy Repairs - mobilephonerepair - Updated June 2026

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