As I knew he would do eventually because he does it with almost every one-star review (there are so…read moremany of them!), Bo Patrick came along and whined that he had somehow been mistreated by clients deeply unhappy with his service. Our contract with Fidelity stated that the sale would include artwork. It did not specify oil paintings. We did ask Fidelity to auction artwork, and all the artwork we wanted to offer for sale was photographed weeks ahead of the auction by Fidelity's employees or agents. To be clear: WE DID NOT ALLOW FIDELITY TO PHOTOGRAPH FOR THE AUCTION ANY ORIGINAL OIL PAINTINGS OR ADVERTISE THEM FOR SALE ON THEIR WEBSITE. In his reply to my original review, Bo claims that "The day before the auction [my family] removed $20,000 in artwork and now you are upset because we charged you a commission to do that but that's exactly what the contract allows us to do." First of all, it's quite a shock to read that we owned artwork worth $20,000, because that's not what Bo told us at the time. He gave us a much more modest assessment of the paintings' value. Second, regardless of the worth of the paintings, that is not what happened. I don't know if Bo's memory is so poor that he cannot recall the events of his sale with us, if he is so lazy that he did not bother to check the facts, or if he is sufficiently deficient in honesty that he doesn't care about the facts. But his account is wrong. Bo knew that the oil paintings would not be for sale. We had a Zoom meeting with him and Kelsee more than three weeks before the auction in which he tried to persuade us to let Fidelity sell the oil paintings and our father's home; thank God we never seriously entertained the idea of letting him sell the house. But we told him immediately after the Zoom meeting that we had decided against selling the oil paintings. When Bo originally talked to us about the paintings, he wanted to have an online auction, so that people all over the world could bid on them. But that never happened, because we told them weeks ahead of time that the oil paintings would not be included. Again, to be clear: WE DID NOT ALLOW FIDELITY TO PHOTOGRAPH FOR THE AUCTION ANY ORIGINAL OIL PAINTINGS OR ADVERTISE THEM FOR SALE ON THEIR WEBSITE. You cannot believe anything Bo says. He whines that he "had buyers from all around Arizona and other states drive-in for those paintings.... When they arrived, they were very upset with us as an Auction firm.... You affected our reputation that day big time." But if Bo had people traveling from out of state to bid on items we told Bo were not for sale and did not let Fidelity photograph or advertise for the auction, well, that sounds very suspect to me. It is by no means our fault if Bo advertised for sale things he knew would NOT be for sale. We did not affect his reputation--HE did. If people were upset with him that day, it is entirely his fault. Bo won in our lawsuit against Fidelity not because the contract let him charge a commission (the judge agreed that it was a very badly written contract and did not redound to Bo's favor) but because, as I stated before, at the hearing, the judge allowed one and only one witness to speak: Bo's partner Kelsee Wirtjes. Please read my original review to see what happened next. In the time since I posted my original review, Fidelity has received two more five-star reviews, but three more one-star reviews. Their previously poor rating is even worse now--and it's entirely their own fault. The crucial point remains the one with which I concluded my original review: Why would you hire an estate sale company who is so disliked by most people who have hired it? Learn from our mistakes. Stay away from Bo Patrick. Don't believe his unctuous denials. However much he tries to shift the blame for his bad reviews to the people foolish enough to hire him, the fact nonetheless remains that most people who hire him to run an estate sale are extremely unhappy with his services.

A friend recommended this company to me for the sale of my mom's home. One of our family members…read morereached out (before I signed anything with this company) and said they prefer to go with a family friend realtor instead (keep in mind this family member waited until I had found Fidelity to bring up this other realtor which was frustrating for me but here we are). So I kindly reached out to Fidelity's team and thanked them for their time. The next morning I got a text from Bo saying I wasted all of their time?? LOL. DO NOT INQUIRE ABOUT THEIR SERVICES because apparently they will get mad at you for wasting their time?! ABSURD that this poor man would text me something like that while I'm grieving the loss of my mother. Well, CLEARLY I dodged a bullet :)

Marco Balzano of Scottsdale Appraisals came to my home in July and for 4 hours took pictures and…read moremade notes of my family heirlooms. Then a month later he emails me somebody else's appraisals. I have tried to call, text and email him. He does not answer. My experience is that he got $150 from me and committed fraud. Do not use him!

Marco is amazing! So nice and very trustworthy. He has great resorces as well. You wont be…read moredisappointed

Wow! JOSH IS A MODERN DAY SHERLOCK HOLMES in the artwork appraisal world! I hired Josh to help me…read morefigure out how much a painting that was destroyed in our move to Arizona was worth after trying my best to figure out through searching the Internet. No such luck for me, and everyone who tried... But then Josh took one look at the painting and the signature on it and immediately saw a COMPLETELY DIFFERENT NAME than the one everyone else saw and when on a Sherlock Holmes search to find the history behind the painting. I'm shocked, in awe, and completely amazed with his ability and would use him over and over and over again if and when I need his services! He also is INSANELY friendly and VERY reasonably priced! Truly couldn't recommend him more!

Josh helped my sister and me sort through items in our family estate. After determining that an…read moreinsurance appraisal wasn't necessary, he spent over an hour reviewing photos of our inventory and clearly explaining the history and value of each piece. What could have been a routine call turned into an engaging and informative walkthrough of the collection. It was obvious that Josh is both deeply knowledgeable and genuinely passionate about his work. He was generous with his time, didn't charge us for the consultation, and referred us to a trusted contact to assist with the estate sale. I would highly recommend working with Josh!

Mark was wonderful to work with! He was able to help me get my item appraised in the same day. He…read morewas efficient, knowledgeable and very sweet. I would recommend him to anyone and I will definitely use him again in the future!

I was referred to Mark Skarupa by one of the most reputable jewelry stores in Scottsdale, and…read morealthough they set my expectations very high, Mark met and far exceeded those expectations in every way. His knowledge and experience in the industry is unsurpassed, and his appraisal professionally done and detailed in every way. His flexibility in setting up a meeting time and place, made it even easier for us to complete the task. If you need a professional appraisal done, I do not think that you could find anybody better than Mark!

I read reviews on this business and decided to call them for some information on having an estate…read moresale. I called three times and each time had to leave a voicemail. My three calls, voicemails have yet to be answered. I'm not feeling good about them at all. Moving on

It was extremely important to me that I find a company I could trust. Honesty and integrity are…read morekey when I'm going to give access to my parent's home and all their contents. Also, the financial aspect of dealing with cash requires the utmost in honesty. I'm so relieved to have found EstateSalesAZ! My parent's house was VERY full of everything collected over the lifetime of having a family. A husband who loved audio/video equipment and enjoyed having every tool and power equipment. A wife with hobbies and a hesitancy to throw anything away. The home was wall to wall with furniture and household items. An estate sale seemed overwhelming and we knew we needed to find an estate sale company. After interviewing 5 different types of estate sale companies which included online auctions, in-person auctions, consignment sale companies, buy-outright companies, and traditional estate sale companies...we carefully decided to hire EstateSalesAZ. We were impressed with their straight-forward flat fee pricing with no hidden costs. Other companies wanted to nickel and dime for every small item...not this company! Everything was included in their flat fee...credit card transaction fees, handling donations, garbage removal, clean-out and clean-up at the end. The owner, Joe Cestaro, is efficient and high energy. He went through the whole house to sort, organize and stage. He came with all the tables, he set up quickly and it all looked amazing when ready. He was smart about prices and researched those that he didn't know. He was personable and you could tell that the customers at the sale really liked him. He ran the sale on-time each day. He advertised all over the internet and it all lead to a great turn-out. He sold items that we never thought in a million years would sell...and for prices we never believed he would get...but he did! The sale was a huge success, almost everything sold and we made more money than we ever expected. At the end of the sale, everything was out of the house...just as promised. Walking in...I couldn't believe it was vacuumed, mopped, super clean and even smelled lemon-fresh! The only negative I could comment would be that Joe had a few equipment glitches with his computer and printer but he worked around the issues and was able to fix them quickly. I also think he could have used a little more help on the first day of the sale...his advertising and signs worked almost too good...people were everywhere! But, I'd say that was a high-quality problem to have as I was happy and relieved to see the big turnout. I am a happy customer and will be telling everyone I know about my experience...one of the reasons I'm leaving this review for others to see.

staff was courteous and helpful as well as discreet - i didn't feel rushed or offended - they were…read moreconsiderate and competent

What a joke?! First time going to Biltmore loan and jewelry. From the very first minute there, no…read morewelcome, no customer service, no small talks but only a 40 minutes wait in complete silence while the employee is evaluated our luxury goods. Then, she came with a piece of paper with some insane dollards amount. Of course resell value is not purchase value but by checking on resell sites I was offered not a few dollars more but double. The overall experience screams unfriendly, unprofessional service. There are lots of options for reselling luxury goods. This is not the one!

If you ever need commercial vehicles' appraisal this is the company to deal with. They helped my…read morecompany to get paid for the total loss on our vehicle.

Fidelity Appraisals was contracted to do a commercial appraisal on a niche property. They were…read moreprofessional, timely and fairly priced. I would definitely use them again.

The team at Sun Point was professional and did a good job. I called 4 companies and there were the…read moreonly one to call me back.

My mom passed away last year and we needed to have a date of death appraisal completed on her…read morehouse. I contacted Sun Point Appraisals and asked them if they would be able to do the appraisal for me. Paul and his entire team was very prompt in response. Paul came out to the house and met with me. He was very thorough with his review of the house and extremely understanding of our situation. When I received the DoD appraisal, I was not expecting the amount of time put into the report. Paul included pictures, local housing comparisons et cetera. I greatly appreciate the kindness and courtesy shown to me and my family by Paul and his awesome team. I would highly recommend Sun Point Appraisals to anyone.