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    Phoenix Typewriter

    5.0 (2 reviews)
    Open 7:00 am - 2:00 pm

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    Officemax

    Officemax

    3.0
    (22 reviews)
    4.6 mi
    $$

    Joelle was such a great help! She explained how the professional printing process worked and helped…read moreease any stresses I had as I had a large order! I left the store feeling so happy with my purchase!

    I'm actually glad I didn't plunk down $400 with this company. I hope this store is the exception…read morebecause if all of their stores have such apathetic service, more and more people like me will just walk away. I drove to the store to pick up the toner I needed to finish a project. According to the website, the 3-toner package was in stock; according to the young man who reluctantly dragged himself away from his conversation with his co-worker, that just means the item is in stock in the warehouse, not in the store. Okay, I said, can you sell me the individual items for the package price? No, he said, but we can give you the same price as the website price. Wait, you mean I'm paying more money for the same item if I walk into the store? Okay, I asked, well, that's not going to be the same as the package price for 3 toners. Do you have a coupon maybe you can apply? All of his responses were about what the store can't or won't do - and no one seemed at all interested in making a sale. I asked them if they just wanted me to leave? Throw away a $400 sale? No one offered any interest in helping me out and keeping my business, so off I go. This is not a sustainable business practice to leave your store in the hands of people who obviously are not interested in providing friendly service to customers. Seriously - this should have been a no-brainer: "oh my gosh, I'm so sorry, of course we'll figure out a way to get you as close to that package price as possible. Sorry you made a special trip down here. I know how frustrating it can be." How hard is that? You make the same sale as what I would have paid online AND kept a customer. Over the past 3 years I've made it a point to send all of my printing projects to this location. No more.

    Photos
    Machines are slow and so far not functioning with usb
    Machines are slow and so far not functioning with usb
    Officemax
    Officemax

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    Office Max

    Office Max

    2.9
    (32 reviews)
    2.1 mi
    $$

    Emma in the print department was so accommodating and helpful a super young lady…read more She is a True Blue company employee as is Joelle. I was impressed with their talent and expertise in assisting us in a mind blowing experience trying to print from an IPhone, etc.

    Hello, I have a complaint about an OfficeMax location that I just left and how unfriendly and…read morepretty much rude my husband and I were treated. I would think that employees would be more customer service oriented and appreciative of having a job at a brick-and-mortar location or any job at any location............and just appreciative that they have a job at all. I am in Glendale AZ and was at the Office Max location below: Office Max Store #6171 Store #6171 7974 WEST BELL ROAD GLENDALE, AZ 85308 (623) 486-2444 3:30 p.m. Mountain time on Wed, 4/9/2025. My husband and I came into the store to see if this location had a TSA Pre-check service (as some locations have discontinued that service). I asked the cashier (did not get her name) and she said they did have that service, but I had to make an appt. I asked if we could make that appt and she said "you have to make it on line, you cannot make it in person", I looked away at my husband and then she said..........do you want to know how to make it online? It wasn't "Well we cannot make it in person as you have to fill out an application online to reserve your spot" (giving me an explanation of why as that would have been nice to know details) The issue I had was the curtness and her attitude as if I was interrupting her when there was no one in the store). I was quite shocked...........to say the least. The attitude was not at all warranted nor was it provoked. I literally just looked at my husband (who was standing behind me away from the cashier) what happened to "Customer Service" There was literally no one in the store at all except 4 employees that I see up at the front of the store. Her attitude was one of......that I was interrupting her and pretty much made us feel like we were bothering her. I came home and called another location near me in Peoria, AZ and I was met with (on the phone) a very nice and giving employee that explained to me why I couldn't make an appt. over the phone or just coming in. Now that is an employee that is going places but the lady at the location above should not be in a customer service position. I did make an appt at the Store #6758 25340 N LAKE PLEASANT PARKWAY PEORIA, AZ 85383 (623) 376-2320 I believe that employee's name was Abigale that helped me on the phone and will go to Office Max again but Never to the location on Bell RD as this is not the 1st time that location has not been a place that I feel comfortable at (not welcoming AT ALL). The 1st time was awhile ago and didnt really think it would happen again but since it did, twice at the same location says alot for either the Management that employ's and trains and/or management themselves for not making sure "checking in" to make sure their employees represent the brand in a Welcome environment. I am sure that is what they get paid for, right?

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    Office Max
    Office Max
    Office Max

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    Staples

    Staples

    2.5
    (47 reviews)
    6.1 mi

    I'm giving his review for the Verizon at this store! With them approaching me about my Verizon…read moreservice, they gave advice to change from a consumer acct to a business account. This was on August 11th. Since then I have had nothing but issues! Switching from a consumer acct to a business account should have been seamless. As of today Sept 17th I've had 2 bills (one consumer and one business) and it's been a nightmare trying to get this issue corrected. I've spent 4 days on the phone with Verizon trying to correct this issue. I've also gone to an authorized Verizon store and have worked on trying to rectifying problems. Never again will I allow anyone to sell Me something that they have no business trying to promote without knowing exactly What needs to be done! Buyer beware!

    I have recently been to this location a few times. I decided they deserved a good review. Each time…read moreI was greeted and taken good care of. I had a print employee take time to help me with an order I placed. All my questions were patiently answered. The order was perfect. I stopped into the location by arrowhead this week and it was terrible service in the print area. It felt like I was putting them out asking a question. Nope. Not going to deal with that. I returned to Metro location (since I knew how I was treated previously). I had the help I needed and was taken care of. Thank you for having great customer service skills. Good job manager and employees. Keep it up. It does NOT go unnoticed.

    Photos
    Lots of choices
    Lots of choices
    Staples
    Staples

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    Phoenix Typewriter - officeequipment - Updated August 2026

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