The process of getting 4 new windows was so easy and efficient with K & J windows! Everyone I spoke…read morewith through the process was friendly and professional, especially our installer Joseff.

Extremely disappointing experience with K&J Windows. I would not recommend this company…read more Our sales representative was great, but almost everything after the sale was a completely different experience. Our Milgard windows arrived at K&J's warehouse on time, yet the owner and office continued telling us they had not arrived. I eventually confirmed through one of their installers that the windows were already there. Only after I called K&J and told them I knew they had been delivered did the story change. I was then told installation would be more than another month away. Before ordering, K&J sent out the installer the owner described as their "best installer" because our job was complicated. He inspected everything beforehand to confirm measurements, window types, and installation requirements. After our windows arrived, we learned the installers we had been working with were no longer working with K&J. We were told K&J had a major installation backlog and had hired another crew. That crew subsequently stopped working with them as well. The delays and misinformation we had been receiving suddenly made much more sense. Things became worse when I met the owner. He was extremely rude and dismissive toward my wife. While walking the project with another installer, he repeatedly interrupted everyone and told them to stop talking and listen to him because he knew what he was doing. He then announced that ALL of our windows were wrong, blamed the installers who had left, and said K&J could no longer complete our job and would have to refund us. At this point, WE HAD ALREADY WAITED OVER SIX MONTHS. With the owner standing there, I asked the installer directly if the windows were actually wrong. He disagreed with the owner and explained why they could be installed correctly. At that point, I completely lost confidence in K&J and chose to have the original installers complete the job independently--the same installers the owner and sales representative had previously praised as their best people. I also learned K&J sells the windows but uses subcontractors for installation. Anyone considering them should get clear answers IN WRITING about exactly who will install your windows and who is responsible for installation workmanship, repairs, and warranty issues. The final straw came when we picked up our windows from their warehouse. The owner, his son, and other employees were there. Their behavior toward both me and the installers was rude, confrontational, aggressive, and incredibly unprofessional. Comments made during that interaction also reinforced my belief that customers were being told their windows had not arrived when the actual problem was K&J's installation backlog. The Milgard windows themselves were never the problem. They arrived as expected, and our initial sales experience was good. The problems were K&J's communication, scheduling, management, treatment of customers and installers, and the owner's handling of our project. What was even more concerning was what happened when we started sharing our experience with friends, family, and others in our neighborhood. Multiple people told us they had the SAME OR VERY SIMILAR experiences with K&J. Some actually told us they wished they had known we were considering K&J beforehand because they would have warned us not to use them. I really wish we had talked to them first. After more than SIX MONTHS of waiting, contradictory information, multiple installation crews leaving, being told our windows weren't there when they were, and ultimately being told K&J couldn't complete the job, we had enough. I have dealt with many contractors and businesses over the years and have rarely experienced leadership and customer service this poor. Based on our experience--and after hearing remarkably similar stories from people we personally know--I would absolutely NOT use K&J Windows again or recommend them to friends, family, or neighbors.

we have had dessert king windows for the last 21 years and have enjoyed them. not only have they…read morereduced the cost of electricity but they also keep the outside noise out. i had ^ companies give us quotes on the windows and dessert king was not the higest nor the lowest but when asked what they did with the removed scrap i wasm given the answer that they recycle and donate the money to st jude, so when it came time to get a new front door they were again called. the door was installed yesterday with a very friendly and knowlegable couple. mike was so precise in insalling the door and cindy kept everyting cleaned up. we couldn't have asked for anyone better then this couply to install our door.

Replaced 4 windows on the front of my house. Process was very easy from initial consultation to…read moremeasurements to installation. Mike and Cindy were our installers and they did a great job. Desert King was not the cheapest option, but they were the most up-front, least pressure outfit to quote my project.

Tyrone replaced about 6 window screens for us. He was a blast to work with, fair, and affordable…read more Glad I went with him!

Replaced several window panes that were cracked in my old historic windows and re-caulked them. Did…read morean excellent job and was reasonably priced.

Update: they came back and clean it up a little and fixed the messy spots/left holes.read more

Vision Windows and Doors was great to work with. Craig gave us options to choose from within our…read morebudget that were great choices. One of best parts of the experience was the installer, Ward, who was professional and meticulous. He went over his work again and again to ensure it was perfect. I would highly recommend the Vision Windows and Doors team!

We had our patio door replaced and installed by Windows and Doors Near Me last December. A few…read moremonths after installation, we discovered that the screen lock latch kept falling down. I was locked out of the house due to this malfunction. We tried tightening the screws, but it didn't help. I reached out to Cory via the Thumbtack app messenger and asked to have the problem rectified. He didn't respond. I send other messages via phone, text, and email with no response (using the same methods as I had used in the past). Now, we are stuck with a screen door that doesn't lock properly, and no response from the company. This is bad business, and I would never recommend this company.

Excellent job. We've had windows replaced on another home…read moreand they are great, but Cory's work was even better. Kachina did a better job from window wrapping/flashing(?) to amazing stucco matching, and cleanup. The scheduling from estimate to delivery/install and completion was great. Communication was consistent and billing and order detail was excellent with the online system. HIGHLY recommended from a detailed customer.

It seems to me. They come to my house for window replacement. The guy out of the car. Just to tell…read moreus they could do it because of the house vinyl siding on the house. He could get back in the car fast enough. stay away from this company. I had never heard of the excuse that the window can't be replaced because of vinyl siding.

I put in a request for patio Screen repair, they sent out a guy to sell me new windows. The Yelp…read morerequest went to some kind of call center. Was not a company to come fix my rolling g screens. This yelp project request was a bust

Emergency board-up service on a Sunday night !!!?…read more These guys did it....fast. They quoted a flat price over the phone that was reasonable, (we texted him a photo). About 1 hour later, 2 guys showed up with 3 sheets of plywood. They removed all the broken broken glass swept up, fit, cut and installed the plywood over the opening. All in a little over an hour.

If you don't have the measurements of your project they charge a fee to come out to your home for…read morean estimate. Plenty of other places that do not charge for in-home estimates so I will not be using Sunny State Glass.

Apodaca's gave me a quote for a dual pane window back in April 2025 of Approx $586 after coming out…read moreto take measurements. I said no thanks and continued to search for reasonable pricing. Went with someone else who did the job for $400. I received an invoice via email in June for $586, I immediately responded questioning why an invoice was sent and informing no job had been completed. 8 MONTHS later (today) December 2nd, 2025, someone called me attempting to collect payment. Quite suspicious. ***BEWARE***

I called Apodacas as soon as my bedroom window broke and they immediately gave me an estimate and…read morehad somebody out here within a few hours and fixed it. Everybody I talked to was very helpful and friendly. Gabriel did a great job. I appreciate how quickly they were able to do everything and for affordable pricing.

Top notch company. Their salesman and I designed two windows…read moretogether - one large kitchen and one smaller bathroom. The kitchen was a design not done before and it turned out beautifully. We replaced two sliders with a horizontal upper fixed picture window over top 2/3 of window. On the lower 1/3 horizontal level the middle 50% was fixed with two 25% screened windows on the left and right, which slide over the fixed when open. Worked beautifully and the picture window was stunning. Excellent installation of both window. Very happy with the result. It turned out that the bathroom window was misconfigured at the factory, which was initially a disappointment, because it had been designed & ordered appropriately by the Salesman, but here's the thing. This company corrected the problem, at its own expense, and now that this window is in, it's working perfectly and the installation, as before with the kitchen window, was done professionally and expertly. The installers were great guys too. I could not have asked for more professionalism, from the initial Salesman, to Chelsea who communicated frequently with me and the higher up folks who had to approve these corrections and to the installers themselves. In every way possible this is an excellent reliable company and I highly recommend them. The initial design glitch was just that -- a glitch. But these professionals made good on their promises and maintained a great attitude with us throughout the process. Can't ask for more really. Thanks W&D Store!

On 8/22/24, we purchased 14x IWC (International Window Corporation) windows, 8x IWC sliding doors,…read more1x Western Pivot Door, and 6x exterior doors from the Window and Door Store from John E (7625 E Redfield Road Suite 400). They were installed in July of 2025 in our new construction family home. In the spring of 2026 (February, March) I brought up several concerns to John E. at the Arizona Window and Door Store regarding sliding doors being warped by the heat/sun and failing to close, pivot door beginning to show signs of discoloration and deterioration, window screens not manufacturer to the correct dimensions, and on top of that, exterior doors presenting water damage which seeped through to the inside of our brand new home. These concerns have still not been resolved as of September 2026. During this time, I have raised my concerns on multiple occasions across an array of service channels - our primary salesperson John E. (text, phone, email, and in-person), the AZ Window and Door Store's support number provided, and even the direct manufacturer support line (International Window Corporation, and Western Pivot Door). Given this immense headache and scar on the process of building a new home for our family, we're at odds with what to do moving forward and want to warn all others interested in this establishment to veer away. At this point, we can only assume that Arizona Window and Door Store is attempting to run out the clock out on any warranty services or simply to do the right thing and install the products correctly.

High prices, poorly set expectations, long leadtime, poor installation. Would not recommend.read more

Got a quote 10/01/25 and they just finished the contracted work last week (7/30/26). Signed the…read morecontract and put a 50% down payment right away. They said that could have everything done by Thanksgiving, which got pushed back until after Christmas. Which was when materials arrived. BUT, half of the (6) doors were wrong and had to be reordered and the 1 window was not right. They totally messed up our house with the installation of the two patio doors (concrete dust all over, damage from taping plastic sheeting to the ceiling and wall - all of which I had to repair and repaint!!). OVERALL: 1) The quality of the doors was below our expectations (compared to their home expo demo units). The retractable screens are basically what you can get at Costco. Handles and locks rattle. 2) Timeliness: Product ordering was very slow. Installers showed up when scheduled and worked hard ( bright spots!) Multiple reorders! 3) Workmanship: was decent for the most part. Did have to replace the window due to damage during the first installation. They did give us a 2% discount after I complained and explained why we were not satisfied, BUT Do not feel like we got what we paid for from WW.