Disappointing that there are so many bad reviews, a lot of them having to do with management and cleanliness. I hope the owner pays attention and improves the experience. I had a very good experience here. There were 5 of us, and we landed in Burbank after a delayed flight and were hungry. Our regular middle eastern restaurants were closed, so we came here. The staff was nice, particularly our host Sako. Although the kitchen was closing, they accommodated us. The food was fantastic. Everything we ate was delicious. Sako was respectful, energetic (at 10:30pm!), experienced, and prompt. I hope things turn around for them, because the ambience and location are nice. read more

This restaurant used to be one of my favorites, but my recent visit was very disappointing. Despite having a reservation, we were ignored for over 15 minutes while guests who arrived after us were seated, served drinks, and received appetizers first. When I brought the issue to the manager, Tony, his response was dismissive and unprofessional. Throughout the meal, service was poor and we constantly had to get the staff's attention. The food was delicious and the ambiance was nice, but unfortunately the service completely overshadowed the experience. read more

Party planners beware! We booked this hall and paid our deposit five months in advance for our baby's baptism, only to have our reserved time pushed back two hours less than a month before the event so they could accommodate another party (they booked after us) after being told we had paid for and booked the entire day. They offered to have my 100+ guests stand around the enterance for 2+ hours while waiting for the hall. We gave them an opportunity to amend their mistake, and instead of speaking to the owner who had originally booked us and taken our money, we were unable to get into contact with him and had to work with another employee as a mediator. Do not recommend at all. Unreliable, unprofessional. read more

Hi we went for a singer party at this place , show was nice put the worse food and the worse service, the waiter was so rude he was almost wanna fight us . Got our bill and they tax us in the tip and the 18% party of 8 . Never heard that . Don't wast your money at this place . read more

We Ordered 2 Whole chickens and the Chickens came very burned with some parts of it being so burned it was like coal and when touched it crumbed to dust when we told them its burnt a table next to us agreed but the Chef Cook said its "well done" the waitress was good but the food was unpleasing to the ey read more

Phoenicia Restaurant - FAROUJ AL FAHEM - Lebanese Near Me - Glendale, California

I cannot thank the team at Phoenicia Restaurant enough for making my beloved mother's memorial such a beautiful and meaningful event. From the moment we arrived, everything was handled with professionalism, kindness, and genuine care. The food was absolutely delicious, the service was outstanding, and every detail was thoughtfully prepared. The staff went above and beyond to make sure everything ran smoothly, allowing my family and me to focus on honoring my mother's memory without having to worry about anything. The atmosphere was warm, elegant, and welcoming, making it the perfect place to gather with family and friends during such an emotional occasion. Everyone who attended commented on how wonderful the food, service, and hospitality were. I am truly grateful to the entire Phoenicia Restaurant team for helping us create a beautiful and memorable celebration of my mother's life. read more

Everything is delicious here!! Crispy cauliflower , crunchy Fattouch Salad and provincial frog legs crispy on the outside and soft on the inside and the melted cheese is amazing! Every Saturday they have live singer amazing Qurlema and belly dancer Georgette! Great vibe ! For the fifa world cup they installed a big tv so that guests can watch the matches too! How thoughtful ! The service is always fast ! They will be packed and we sit down in 2 minutes. read more

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Fresh & delicious food with excellent service. The first time I went was 10 years ago, and the last time I went was a month ago. I really appreciate the consistency with quality food and service over the years. The fish is brought in fresh daily. The menu has plenty to offer for everyone. Lots of seating options as well. There's regular dining areas and a hookah lounge area. My husband and I arrived with our three children on a random weekday and were seated immediately for dinner outside. The weather was nice, and the music was upbeat and beachy, made me feel like I was at a beach club in Tulum or Ibiza. All I can say is the food is a party in your mouth. Will go again. Cheese platter 10/10 Fattoush salad 10/10 Sea Bass 10/10 Spicy margarita 10/10 read more

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How many times do we need to call the cops on their loud music? It's so loud we can hear it across the street with our windows closed and it goes on til almost midnight every weekend. Go to Carousel instead - at least they have consideration for their community. read more

Good ambience and outside setting. Good food and great service. We normally order the appetizers and they're more than enough. read more

Came by to enjoy some beer, strong coffee, and hookah. Service was accomodating and very friendly. Would definitely come by here with friends again to enjoy a nightcap or late dinner. read more

Visited again recently and I still love their food. Very authentic to Lebanese culture. Looks like they have made some changes with a nice lounge area and really good hookah. I see most complaints are about the lack of service but I had a good experience-no complaints. Sure they aren't overly bubbly but also no one was rude. read more

Phoenicia Restaurant - Holiday party! Food was great! So many options of appetizers. Beautiful venue. - Lebanese Near Me - Glendale, California

They have this waitress who's super rude, I don't understand how she has this job. I'm convinced she's related to the owner or something. This same waitress started an argument with another employee in front of everyone. It took over 20 minutes for someone just to come to our table to get a drink order to even start with. I don't see this place lasting. Ordered a luleh came out cold the rice itself was in clumps not even warm that was also not fresh at all. Sadly I wouldn't even waste time coming here :/ The only good thing about this was the gentleman that took over our table cus the waitress was trying to get crazy with me read more

Food was good ..wasn't happy with the waiter he was not friendly and not accommodating for a20ish amount of people. Didn't bring dessert I had to ask by then everyone was leaving. A bit pricey and not enough food for the price read more

We had never been here, we wanted to try for so long. Had a great experience at this restaurant! Bella was our server and she provided such amazing service. She was very attentive, kind, and made us feel really welcome the entire time. Everything was handled professionally and with a great attitude. Thank you, Bella, for making our visit even better! read more

Phoenicia Restaurant - Lebanese Near Me - Glendale, California

I miss this place they have amazing food specially the Branzino comes with Delicious salad.hummus and french fries .the service is exceptional! Tony was great hosting us . Ambience is very relaxing and great music. Will come more often read more

The food is good but the service is really bad! The staff is really rude, they didn't want us asking anything and would get mad when we did even threw the plates down when we asked for a to go box, it was not worth the rude service never coming back again or recommending it! read more

They play extremely loud music in their outdoor area after 11pm which is very annoying considering their location in very close proximity from a number of residential buildings. It is a shame the city council members dont do anything about it! Is it even legal? read more

One of the best Lebanese Armenian restaurant in Glendale. Food is amazing and the service is outstanding. Went to celebrate my wifes birthday with the family. We ordered their amazing meza plates and grilled kebabs. Mmm so good. Thank you for Sako at the restaurant for the amazing help. read more

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The food was horrible, lamb kebab tasted like the meat was decomposing , rice no big deal just plain white or Jasmine rice no color, nothing , the salad had to much vinegar , lots of that Armenian plain bread , the humus bland ,no flavor, tasted one of my wife's chicken pieces ,bland all colored like it had some tasty seasonings, dry and no flavor . Service was ok ..we were a party of 5 and all agreed that we are not coming back here ...horrible food !!! read more

I had hosted an event in the back room last year and didn't notice much due to the fact it was a light luncheon after a funeral. Today took the family to have dinner in the patio. Everything was dirty. Heat lamps had an inch of dust and dirt all over them. Silverware didn't match and plates were chipped. Let's not talk about the Coke and coffee jugs. Everything old and worn out. Food was average and service was lacking. Place has so much potential. Too bad. All this while charging $55 a person for family style. Appetizers were plenty but very basic. They served us Lipton tea at the end. Lipton!? 7 people cost $500. This was max a $30 a plate meal they served us. Needs new ownership. He's a nice man but seems like he gave up on his beautiful restaurant. read more

I was just there at the restaurant the music and food were great but the management was terrible no decent service by the waiters and the looks of things the only people that got good service was people they knew which is not nice at all for first time customers. Bad customer service. Especially Tony the manager. read more

Lived in Glendale for 20 years and have never been here. Dropped by last night for dinner and they seemed to have an event there so the place was packed. This did not however affect the staff's performance and we were served appropriately The staff was a young man and an older gentleman. Both were very friendly and attentive over our needs. They even gave us a salad on the house for all the trouble/busyness of the place We ordered a greek salad, 2 diet cokes, a beef shawarma plate, a chicken shawarma plate, and a plate of hummus. When you are seated they bring you picked cabbage and olives along with hot oita breads. Our food arrived at a normal pace and it was good. Honestly not the best I have had but it's not bad either. Best was to put it is if I am hungry and near by il step in for dinner but I wouldn't go out if my way to get dinner here. Service 10/10, atmosphere 10/10 (vibes) food 7/10 read more

Honestly I'm very surprised by the reviews of this place. Before coming I was very very reluctant after seeing all the reviews but I believe they're a bit harsh. The food was really good and the hookah was probably the best one I've had at a lounge. The service was amazing and looking around, it appeared that others were receiving similar/same type of experience I was. I would definitely come back. read more

Phoenicia Restaurant - Lebanese Near Me - Glendale, California

I was here for a new years dinner with work. The food was amazing and the environment was beautiful. I'm glad we went on the 30th on a Monday because I could see this is the type of place that gets full and for good reason! Like I said, the food was delicious. The only reason for the low stars is our server was so rude to no one except myself. There were multiple incidents so much that my coworkers also noticed it. I didn't do anything that I could think of. He also wouldn't check up on us or bring us water, we had to keep flagging him down. All the other staff was was lovely. Our server was an older gentleman who was bald and had the nastiest attitude. I had asked if he had prosecco and he said they had champagne but champagne is only from france and most places do not carry it. But if they did have it, I wouldn't order it since it's usually a very high priced ticket. He also wouldn't bring me a drink menu and when he changed my drink he didn't tell me. I mentioned it and he said, don't worry this is more expensive in a condescending tone, which was very rude. I hope he gets spoken to. Like I said the place is lovely, the food was delicious and it was an overall great experience aside from our servers indiscretions. read more

Phoenicia Restaurant - Lebanese Near Me - Glendale, California

Horrible restaurant in general. I came here because I wanted to try it out and had the most rude waitress ever. It took everything in me not to throw my drink at her. The food here is really not that good for them to be so bad at serving tables. From other reviews I can also tell the owner/manager are not fully there mentally. How do you run a restaurant and have your employees be the worst people?! read more

Chicken liver, fried cheese, spinach wrapped in dough. We just had appetizers, a light lunch. Ashka for desert.

We met friends last night at Phoenicia for Friendsgiving dinner. It was my first time here but everyone else has been here many times. First of all let me tell you why three stars..... customer service .. From the moment we walked in til we left I was shocked how bad the service was. How unfriendly and uncaring everyone was. Our waitress wouldn't even check on us after she took our order. We had to chase someone passing by to attend us Unbelievable. Slow ... unprofessional ...I can go on and on. As far as food we really enjoyed our dinner. The mezze platters were good. Fresh, flavorful and delicious. The hot dishes we got were well prepared. The fish was good and so were the kebabs ... we finished our dinner with an order of ashta and Armenian coffee...sooo good. The previous reviews are also about poor customer service. I didn't read them til I was writing my review. read more

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I used to like this place, but it has gone downhill badly. As soon as we walked in, the staff were extremely rude and unwelcoming. The restaurant was completely empty, yet they offered us an uncomfortable table and claimed that all the good ones were "reserved." Clearly, they were pretending to be busy maybe some strange marketing tactic, but it just came off as fake and disrespectful. We didn't even stay; we decided to leave right away. The whole experience was horrible and disappointing. I'll never come back after such terrible customer service. read more

Wonderful service and the best food you can find in this state they have outdoor and indoor sitting there's also very good hookah lounge under patio cover read more

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The WORST Middle Eastern dining in Glendale. Food came burnt, bland, and unseasoned. Service wasn't great and very slow. Soon met the owner who wasn't accommodating at all. Clearly they don't care about customer satisfaction. Highly recommend going to Shiraz, Carousel, and Raffi's Place instead. Also can't go wrong with Massis Kabob. Literally any Middle Eastern dining in Glendale is wayyy better than Phoenicia. Do not go here!!!! read more

Food is sooo good!! Authentic and delicious I love coming here! I wish they had more locations

We took our friends for dinner and made the mistake of choosing Phoenicia. It was everyone's first time there. We left the restaurant embarrassed by the staff & service, feeding our friends at home. When ordering, we were told the item we asked for was not being served today FOUR different times. We settled on lamb chops. Our food comes and it's average at best. However, the lamb chops never come. We asked the waitress who said that it wasn't on the order and wasn't even being served that day. We reminded her that she took the order and confirmed it back to us. She agreed and apologized. AVOID this place at all costs. read more

Don't go. Service sucks. Staff is horrible. Food is what ever. Inconvenient location. Constant weed smell

It was nice. Food is good menu for four is good for at least five people if not, six. Valet parking because small parking. Very busy street but it becomes quiet after 8 PM if you're sitting outside and Saturday evening, there is a one-man show. He sings different languages. You can sit inside, outside or in the backyard . Good service and attentive to detail. read more

I love Mediterranean food, but this place ruins it all. Flies and dirty glasses, spoiled lamb meat, everything is super sour and over salted. The service is just as bad. Don't waste your money. read more

The best restaurant! Best Armenian food and great service. Can't beat it! Would highly recommend.

What a terrible experience, the servers got all of their faces drooped, no service was provided within the first 40 minutes, not even water was provided read more

I had my first visit to Phoenicia Restaurant last week and truly enjoyed it. The atmosphere was lovely, and Peter provided excellent customer service. The food was amazing -- highly recommended! I will definitely be returning soon. read more

Please dont waist your time and money going this place food is cold appetizers taste like shit. I rather spend few hundread extra but eat. Real Mediterranean food. Foremost this old man walking around with notebook taking count on tables not a restaurant vibe read more