I was looking for a facility to utilize for clutter cleanup in my garage and basement. I also…read morenoticed a part-time position that was intriguing. A review of the facility online reflected a very clean, organized, Customer friendly, and reasonably priced facility. It also appears to be a place that I could use to clearout clutter as well as work part-time if my schedule permitted shout out to Dan and the manager who contacted me perhaps the future may present an opportunity to visit and become a customer/worker.In any case, Mr Storage is a place of integrity and service with customers & clutter cleanup on their mind. Give them a chance to prove it. I guarantee they make the grade!

I can't tell you how much better this storage place is compared to others near by!!…read more The building is huge, clean, and secure. There are multiple levels of security and the elevator is huge and fast. The owner, who is there all week, is super nice and helpful. You can tell he really takes pride in his business and maintains the utmost in customer service. There are ample dollies and carts, all in great condition. The temperature was perfect and both the unit and the halls were pristine. Before you go spend the same amount of money on a terrible unit nearby, come check this place out!!!

I found Axis in a crunch last year. From the walk in the door with exceptional hospitality from…read moreIan, I have had not one incident as of today, with Axis on Burmont rd. Highly recommend for those in need.

I've used Axis Storage twice while my sons moved from home to school n back again and had a great…read moreexperience both times , and safe n clean . Thanks Ian for great customer service through out all my needs. Highly recommend ! Also , Good prices!

I cannot say enough great things about the property manager at this Public Storage location. I ran…read moreinto an issue needing a new lock on a Sunday, when hours are limited. I left a message not really expecting much but she called me back personally and then went above and beyond by driving over from a completely different property after hours just to resolve the issue for us. That kind of dedication is rare. She didn't have to do that, but she did and she handled everything with such care and professionalism. In a world where customer service can feel impersonal, it was genuinely refreshing to work with someone who truly went the extra mile.

Marisol helped me resolve a very frustrating issue with the corporate back office and was extremely…read morehelpful moving into. I was worried that my first interaction with Public Storage was indicative of future problems. She converted my frustration into a great experience.

I used Suburban Solutions for a recent move and added on packing services. When I tell you the…read morepacking service was the best money I've ever spent in my life, I am deadly serious. Good thing I had the presence of mind to pack a suitcase of stuff we'd need (there was one night between the pack and the move) because these dudes came through my house like a very organized hurricane that just blew everything that wasn't nailed down into boxes. They wrapped every piece of china in layers of packing paper and arranged it in some magical way so that not one dish broke. They wrapped my unbreakable Corelle dishes from Target the EXACT SAME WAY. My entire four-bedroom house was packed in 4.5 hours. The move itself took place the next day and again the team was extremely punctual and professional. They took amazing care in bringing everything in and making sure it was placed in the right room. And once again, they got the job done in less time (and for less money) than I was originally quoted. And yes, side note, if you work with Bobby on the initial estimate, he is almost certainly going to tell you that the job is going to take longer, be more difficult, and cost more than it will actually end up being in reality. Don't worry about it, the guys who actually show up to do the job will do better than that! Huge shout out to Fred, Isaiah, Justin, Kurt, Ford, and the rest of the team...you guys were the real MVPs making a stressful time far less so!

Unprofessional and inconsiderate moving company. They'll park their truck right across your…read moredriveway, blocking you in completely, and casually tell you it'll "just be 15 minutes" while they move at a snail's pace, easily stretching it to 30-40 minutes total. Even after they finish loading, they linger next to their truck and in their vehicle, slowly counting cash or chatting, refusing to move until they're good and ready. Then, when you finally ask them to pull out, they shoot you a dirty look like you're the one inconveniencing them.

I used to do the tank swap where ever it was available, no more. Someone recently told me they are…read moreonly filled with 15 lbs of propane, and charge almost 30% more (about $24 for the swap). I just had 3 20lb LP tanks refilled here at U-Haul. Prompt service, good price. $15 each.

This was, without question, the worst customer service experience I have ever had…read more I arrived with a confirmed truck reservation and waited in line for well over an hour and a half, only to be told that the truck I had reserved wasn't available. That completely defeats the purpose of making a reservation. The only solution offered was for me to drive to another location and return the truck 24 hours earlier than my original reservation. That wasn't a solution--it simply shifted U-Haul's problem onto me. To make matters worse, the entire operation appeared to be in chaos. The computer system was painfully slow or not functioning properly, employees seemed overwhelmed and unable to resolve even basic issues, and customers just kept piling up. The person ahead of me was also told their reserved truck wasn't available, and nearly everyone in line had already been waiting 30 minutes or more. The most frustrating part? While I was still standing there waiting for U-Haul to figure things out, I called Penske through Home Depot and had a truck reserved in just a few minutes. I ended up taking my business elsewhere because U-Haul simply couldn't deliver on the service they promised. If your move depends on having a truck when you need it, I would strongly recommend having a backup plan or choosing another rental company altogether. A reservation here apparently means very little. This location wasted hours of my day, added unnecessary stress to an already stressful move, and showed no sense of urgency or accountability. I will not rent from this location again.

I was helped by a young lady named Noel. She was wonderful: very professional, friendly and…read moreanswered all my questions. I was very impressed with her.

This storage place is a dump. I went there because it was the cheapest and they jacked the price…read more The gate was broke and my rental truck was stuck inside, and they lied about the gate being broke. They lied to not admit any fault and blame me for the ridiculous inconvenience and expense of the rental truck being stuck over night. This individual facility is a broken dump and as a corporation they are liars and shady

Nothing fancy or special about this place as a facility itself. Currently owned by CubeSmart, no…read morelonger known by any other name. Special shout out to Herisha who was incredible at their job and made renting a new space easy and quick. Remember, as a general rule, storage rental facilities are largely unregulated which means they can raise your rent with 30 days notice to pretty much any amount they want and they know they have you on the hook because you won't want to relocate your stuff. If you get a quoted price online, lock it in for six month or a year by pre-paying if you can. ALSO remember - you can get your own rental unit insurance from any number of companies for half what the rental unit companies will charge you and bring in proof of insurance at the time you rent (but you MUST do it in person). ALSO ALSO remember - you can also bring your own secure lock and not pay $20 for one of their locks. Do all of the above and any smart reasonable manager or employee is going to make your rental process smooth and painless.

Brand new facility. great service. highly recommend for those in the area needing self-storageread more

James A. and his team were consummate professionals. We had a multi-stop move with a lot of stuff…read moreon a rainy day and these guys went above and beyond to make sure they prepped the moving areas to keep them clean, and moved everything with care. We've used GG twice and would not hesitate to recommend them. Pricier but you get what you pay for.

Great crew: fast, careful, cheerful, efficient. And, as advertised, they knew their way around…read morenarrow Philly streets and narrow Philly townhouses. Would recommend to anyone.