Erin was fantastic to work with when getting a quote and scheduling things. Highly recommend.read more

Unfortunately they forgot who was paying for the service they provided. I understand how difficult…read morea divorce move is. Despite that, I was disappointed that the POD they were hired to fill was not completely full and many of the boxes packed were left behind. I informed them when my belongings arrived in Florida but never got a response. Not even an apology. Photo shows what my POD look like when it was first opened after the move.

Best affordable movers so far I find, all team member are nice and very helpful. As soon I called…read morethey respond with in couple minutes. I have to move ASAP so they give me next day appointment.. everything went smoothly. Thanks you guys you are the best Gd luck

Great pricing and good movers who knew how to maneuver big furniture and their packing skills were…read moreimpressive. but if you need items disassembled and re-assembled, they don't show up with their own tools. So if you hire them... don t pack up your tools too early.

Jay and his team felt like family -- the kind you didn't know you needed until they showed up. They…read moreworked tirelessly, without complaint, through two rounds of moving. They protected not only my belongings, but my spirit. In a time when I felt completely alone, their presence brought comfort, safety, and even a little hope. Their professionalism was top-tier, but it was their humanity that made all the difference. They showed up with strength when I didn't have any left. I will never forget what they did for me -- not just the move, but the way they made me feel cared for. Their not movers their your friends for life! Pro Quality Movers didn't just move me into a new place. They helped me transition into a new chapter with dignity. And for that, I'm forever grateful.

When I gave my positive review it was before they started the move but Jay had come by and gave us…read moreour estimate (which was supposed to include unpacking; but when they went an extra day to pack they couldn't unpack since they had another job; he then gave me a name of a girl who could help but I would have to pay her) after he saw everything and yet it went way wrong. His quote was a few thousand lower than it ended up costing me; I paid the highest amount that I heard from friends in my previous neighborhood who moved to the same development but their movers were not available. He later offered to help bring in some of the boxes but we were so frustrated by how much work we had ahead of us we just couldn't comprehend having him come over but as we were getting to the end we had some heavy items that needed help to move and I tried recently to call him and he doesn't answer the phone. That is why I wouldn't trust anything he says! BEWARE! No matter what is said get exact price written down, what is exactly is included, watch how they wrap everything and fragile items you should take yourself and be wary if they say boxes are included! I originally thought it went well till I started to unpack. Now first off I had an estimate including them to unpack but they misjudged the amount of work that was required. So it ended costing me triple the price and they didn't have the time to unpack. They also only marked half the boxes with what was in them making it very frustrating for me to know what was worth to unpack immediately. Upon moving the boxes that they piled up triple high and very heavy caused the move to be extremely difficult since we are in our 70's. Upon opening the boxes the items were wrapped and re-wrapped with so much clear plastic that we spent hours cutting through to get to the items. They did this to many things that were non breakable pieces like boxes of cereal but a vase from Greece was wrapped in paper and was broken in pieces. A cup from Russia also broken was thrown in with the vase and a piece of paper place between them no wrap on the cup. My small 2 drawer file desk was emptied in a box mixing paper clips, rubber bands, pens, markers, and everything else that was in jars. All our items with cords instead of keeping them together they were all thrown in different boxes and still have not found them. We have a very heavy sewing table with machine needed taken up to the walk up attic(our second floor) it is still sitting in the garage and now we have to hire someone else to take care of it otherwise we can not park in the garage. DO NOT HIRE THEM! THEY Will PROMISE TO DO THINGS; BUT BEWARE!! ALSO I WAS CHARGED FOR EXTRA MATERIAL; THEY USED SO MUCH MORE THAN NEEDED!!

These guys were amazing!! No matter what issues were presented they handled it. They are young guys…read morebut they have all the experience you will need. Their pricing is fantastic, it's actually to low for what they do. Respectful, knowledgeable, pleasant, intelligent what more can I say. Simply said they are the best, they strive to do a good job and they are happy and pleasant!! Thank you guys!

Hired them to move me for a 2nd time and if I have to move I'll be hiring them again. Fast…read more Friendly. Well priced. Handles all items carefully and thoughtfully.

Excellent staff and work done. Bravo! The amt did change,…read more but that was due to the need to have additional items packed.

Would 1000% recommend!! We moved from PA to DE from a 2…read morebedroom townhome to a home with our 2 dogs and I couldn't be happier with the service provided! Within 4 hours (with an hour commute in between), our movers (shoutout to Ika, Beqa, and Ans Soso!!) moved all of our belongings from one place to another quickly, efficiently, and safely! They were so respectful and kind! I will most definitely be asking for them again if we ever move! The overall price was very fair for the amount of work completed. If you're looking for movers, look no further!!

The TL;DR version: SMP is simply AMAZING! I never imagined my long-distance move could be this…read morequick, smooth, and stress-free!! The detailed version: I was super stressed out about the move before booking: I had a lot on my plate, and reading about scary moving experiences online didn't help at all. So I did my homework carefully: (a) Check Yelp: get a shortlist of movers with good reviews (I read the negative reviews on purpose and see whether what was mentioned was really a problem with the movers, or just things beyond anyone's control, or sheer ranting...). (b) Check each and every candidate mover in the FMCSA database (https://www.fmcsa.dot.gov/protect-your-move/select-mover): see if they are legit and have zero customer complaints (NOT all of those on my shortlist was authorized to do the job - scary!) (c) Getting a quote: I submitted quote requests for three finalists. One of them took almost a week to get back to me. The other asked so many questions online that I almost gave up filling out the form. SMP's online form was very brief - that's just another benefit of flat-rate prices. For my move from Philly to Chapel Hill, SMP also has the best listing price (the flat-rate one listed on their website), AND the peace of mind knowing there's not going to be any hidden fees is invaluable, too! So that's how I decided to try to work with SMP. (***I "try" because I am well aware of the fact that (a) this is peak moving season and (b) my intended move date was only TWO WEEKS away!) I communicated with Nate via email throughout the entire process - the responses were always nice and clear, and definitely as prompt as one could expect from an owner of a busy moving company at this time of the year (and often really swift by any other standards)! Then comes the loading day! We scheduled for 12:30 pm, and Nate and his crew showed up 20 minutes early with a magnificent truck. The guys were super professional, and I was left with an empty studio within 25 minutes!!! (Tip: having everything packed up and ready to go beforehand really helps. Yes, packing is painful and chaotic, but that gives one all the more reason NOT to do that with people waiting...) The original plan was to load on the afternoon of Day 1, the unload on the morning of Day 3. But Nate told me after loading whether they might be able to unload early on Day 2 because the preceding moving project seems nice and small. Of course I happily accepted - and they did arrive at 7pm on Day 2!! This time it's just Nate and Tony, but they still had the job done in UNDER AN HOUR!!! (And they accept Venmo as a form of payment - so convenient!) I'm 90% done with unpacking and everything (including my guitar, my two giant and heavy boxes of electronics, and that cheap little shoe shelf that I carelessly half-wrapped in a padded plastic bag) is in perfect condition! Nate and Tony were also extra careful when placing boxes on the floor at my brand new apartment. If someone told me I could be this happy and thrilled after a long-distance move on a hot and humid summer day, I would never believed him/her. But Nate and his team at SMP truly lived up to their name and offered a SMOOTH and PROFESSIONAL moving experience! I would highly recommend them to everyone I know!

They sure aren't smooth at scheduling. I reached out to them with full pick-up drop-off locations…read moreand full inventory list on May 13. They quoted me the next day. I then asked how to move forward - no answer for three days. On the third day I asked again if someone could please reach out and tell me the next steps and the reply, the next day was that they wanted to know my destination and inventory (ummmm you were given that originally). I again gave the destination pickup/drop off and full inventory list. That was three days ago, no response. Honestly, how can you be a reputable company when you don't respond to client requests? If the job was something they didn't/couldn't do, the least they could do is tell you instead of ignoring you. If this is how they respond in the beginning then how are they going to be with managing your move? Danger, danger Will Robinson.

I used Suburban Solutions for a recent move and added on packing services. When I tell you the…read morepacking service was the best money I've ever spent in my life, I am deadly serious. Good thing I had the presence of mind to pack a suitcase of stuff we'd need (there was one night between the pack and the move) because these dudes came through my house like a very organized hurricane that just blew everything that wasn't nailed down into boxes. They wrapped every piece of china in layers of packing paper and arranged it in some magical way so that not one dish broke. They wrapped my unbreakable Corelle dishes from Target the EXACT SAME WAY. My entire four-bedroom house was packed in 4.5 hours. The move itself took place the next day and again the team was extremely punctual and professional. They took amazing care in bringing everything in and making sure it was placed in the right room. And once again, they got the job done in less time (and for less money) than I was originally quoted. And yes, side note, if you work with Bobby on the initial estimate, he is almost certainly going to tell you that the job is going to take longer, be more difficult, and cost more than it will actually end up being in reality. Don't worry about it, the guys who actually show up to do the job will do better than that! Huge shout out to Fred, Isaiah, Justin, Kurt, Ford, and the rest of the team...you guys were the real MVPs making a stressful time far less so!

Unprofessional and inconsiderate moving company. They'll park their truck right across your…read moredriveway, blocking you in completely, and casually tell you it'll "just be 15 minutes" while they move at a snail's pace, easily stretching it to 30-40 minutes total. Even after they finish loading, they linger next to their truck and in their vehicle, slowly counting cash or chatting, refusing to move until they're good and ready. Then, when you finally ask them to pull out, they shoot you a dirty look like you're the one inconveniencing them.

Prompt efficient service. Exactly what I needed for a fair price. I got their name from someone who…read morealso had a good experience.

Super efficient, very communicative, and made my move so easy!!!! would use again and again!read more

From initial call contacting Mike and sharing the information of our move from PA to jersey. Mike…read morewas so helpful and patient. He promptly gave us a quote, no messing around. Moving day came and we received a text that they were forty minutes away. They arrived right on time. Alex and crew were super respectful of our property and efficient, working quickly diligently putting our stuff in the truck. We of course thought it will never fit but Alex snd his crew assured us they can work it out which they did. Our next day move went perfectly with Alex and crew arriving on time after our settlement. Same thing in reverse super efficient they were right at it putting all our belongings into the new house. Can I just say moving after 23 yrs is incredibly stressful but well known movers took a hella lot of the stress out of moving stress If we ever move again we would definitely contact WELL KNOW MOVERS they came in right on price too. It was worth everything thank you to all of them .

These guys are the best of the best, I highly recommend them.. They took really good care of my…read morestuff making sure that nothing worse scratched or damaged. My guys were Isaac and Khafiz, they were very polite, professional, and very efficient. If you need movers these are your guys.

I've worked with Reggie for 5 years now with several moves and clean outs. The stress associated…read morewith each was immense. Each one went so smoothly, from initial contact, figuring out details, pricing, ending in flawless execution. He and his crew are absolute professionals and I could not recommend them more highly. If I could give more than 5 stars I surely would.

Fast, Efficient and Reliable. Highly Recommend to any individual looking to move or pack.read more