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Dillard's Above The Rest

5.0 (1 review)

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5 months ago

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Smooth Moving Pros

Smooth Moving Pros

(56 reviews)

Market East

The TL;DR version: SMP is simply AMAZING! I never imagined my long-distance move could be this…read morequick, smooth, and stress-free!! The detailed version: I was super stressed out about the move before booking: I had a lot on my plate, and reading about scary moving experiences online didn't help at all. So I did my homework carefully: (a) Check Yelp: get a shortlist of movers with good reviews (I read the negative reviews on purpose and see whether what was mentioned was really a problem with the movers, or just things beyond anyone's control, or sheer ranting...). (b) Check each and every candidate mover in the FMCSA database (https://www.fmcsa.dot.gov/protect-your-move/select-mover): see if they are legit and have zero customer complaints (NOT all of those on my shortlist was authorized to do the job - scary!) (c) Getting a quote: I submitted quote requests for three finalists. One of them took almost a week to get back to me. The other asked so many questions online that I almost gave up filling out the form. SMP's online form was very brief - that's just another benefit of flat-rate prices. For my move from Philly to Chapel Hill, SMP also has the best listing price (the flat-rate one listed on their website), AND the peace of mind knowing there's not going to be any hidden fees is invaluable, too! So that's how I decided to try to work with SMP. (***I "try" because I am well aware of the fact that (a) this is peak moving season and (b) my intended move date was only TWO WEEKS away!) I communicated with Nate via email throughout the entire process - the responses were always nice and clear, and definitely as prompt as one could expect from an owner of a busy moving company at this time of the year (and often really swift by any other standards)! Then comes the loading day! We scheduled for 12:30 pm, and Nate and his crew showed up 20 minutes early with a magnificent truck. The guys were super professional, and I was left with an empty studio within 25 minutes!!! (Tip: having everything packed up and ready to go beforehand really helps. Yes, packing is painful and chaotic, but that gives one all the more reason NOT to do that with people waiting...) The original plan was to load on the afternoon of Day 1, the unload on the morning of Day 3. But Nate told me after loading whether they might be able to unload early on Day 2 because the preceding moving project seems nice and small. Of course I happily accepted - and they did arrive at 7pm on Day 2!! This time it's just Nate and Tony, but they still had the job done in UNDER AN HOUR!!! (And they accept Venmo as a form of payment - so convenient!) I'm 90% done with unpacking and everything (including my guitar, my two giant and heavy boxes of electronics, and that cheap little shoe shelf that I carelessly half-wrapped in a padded plastic bag) is in perfect condition! Nate and Tony were also extra careful when placing boxes on the floor at my brand new apartment. If someone told me I could be this happy and thrilled after a long-distance move on a hot and humid summer day, I would never believed him/her. But Nate and his team at SMP truly lived up to their name and offered a SMOOTH and PROFESSIONAL moving experience! I would highly recommend them to everyone I know!

They sure aren't smooth at scheduling. I reached out to them with full pick-up drop-off locations…read moreand full inventory list on May 13. They quoted me the next day. I then asked how to move forward - no answer for three days. On the third day I asked again if someone could please reach out and tell me the next steps and the reply, the next day was that they wanted to know my destination and inventory (ummmm you were given that originally). I again gave the destination pickup/drop off and full inventory list. That was three days ago, no response. Honestly, how can you be a reputable company when you don't respond to client requests? If the job was something they didn't/couldn't do, the least they could do is tell you instead of ignoring you. If this is how they respond in the beginning then how are they going to be with managing your move? Danger, danger Will Robinson.

Done Right Movers - Getting started on loading a 26 foot truck for a long distant Move.

Done Right Movers

(9 reviews)

We had scheduled 4 movers from another company and paid a hefty deposit. The other company also had…read moreus rent a truck and equipment for the move. They cancelled on us less than 12 hours before they were supposed to show up. In a panic, we called several companies and luckily we found Done Right Movers. They showed up with a team of 4 at 8am the following morning, ready to work. These folks wasted no time. The truck was packed expertly, our things were handled with care, and they knocked the job out faster and cheaper than the original company had quoted us. As stressful as moving can be, Done Right Movers made it easy on us. I cannot thank them or recommended them enough. You all really helped us out when we were in a pinch and we are forever grateful. Keep up the good work!! Thanks again!

Spoke with Antoinette on the phone, very nice, came right away to give estimate, said would be…read more$950, decided against having a moving company however we had a delay with settlement and needed the help, called them back, they sent an invoice for $1100, OK, no choice, realtors paid for it anyway. Day of move showed up early, thought great, gonna be quick, they had to make 2 trips, broke a dresser, scratched 90% of our things, ripped our brand new couches, brand new safe looks like it was drug down 95, then had the audacity to ask for more money, said they didn't make enough to pay the guys and put gas in the truck, texted and called me several times for more $$$$. Wish I would have asked for their insurance info beings most of my big items are destroyed! Oh yeah and my hardwood floors have scratches everywhere also woodwork in the old house was destroyed

Dillard's Above The Rest - movers - Updated October 2026

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