I have rented from many storage facilities and, for the most part, they are nothing special...a…read morebox, a lock...maybe clean, maybe not. What set this apart from most is both the cleanliness/appearance of the facility and the friendly, helpful staff. Couldn't be happier.

Raised rates to extortion levels; Drive in gate is frequently broken. DO NOT USE EZ STORAGE…read more They are greedy money grabbers - not worth the cost for basic storage.

Arielle & Kari were the best , professional,warm friendly & helpful with us,glad we gave this place…read morebusiness!

I just want to personally thank all the employees at Safeguard storage in Fox Chase for protecting…read moremy personal belongings and all things most dear to me. I never once met the manager who handled the job for me and every time I called him, he immediately remembered who I was. We never met, ever and somehow he had all knowledge of who I was and my units belongings. ALWAYS. Come on now, that is most impressive if you ask me. The person who truly is a leader, and always at work is Terry. Terry's the manager at safeguard storage in Fox Chase. I strongly suggest without a doubt, Terry deserves to be elevated to a much higher position because he is ALL about Safeguard storage. Seriously, the man loves to talk about Safeguard storage to anyone who will listen. Terry has the most genuine professional relationships with all his employees. Terry is respected and for everything that I have experienced this past year from April, 2024 until February of 2026, I am the one with first hand knowledge of how the business at Safeguard storage in Fox Chase Pa 19111 is operated. Thank you Terry so much. You have no idea how much easier you made my life this past year, time for that I am truly grateful to you. Sincerely, Mark A Kernan 267-773-9266 mkernan1@gmail.com

After having just driven a million miles in five days from Portland, OR to Philadelphia, PA, we…read morewere exhausted and looking for a storage unit. We found this place online and were not disappointed. The service at the front counter was exceptional! Nicole was a rockstar and not only set us up with the best deal with utmost trust and confidence in this place, but she hooked me up with local coffee, shared with me some of the awesome things that I should check out in my new hometown, and had a great sense of humor. I needed all of that!! The storage unit is amazing and very secure and clean! The accessibility hours are wonderful and easy access for after office hours. When we returned a few days later to put more boxes in the unit, the employee was equally as fantastic and chill, and I remain impressed. I would recommend this place to anyone!!

Well kept clean establishment. Workers helpful and security, Definitely a good place to rent space…read more.

Steven was awesome today! He helped me out on the phone and also when I went into the office today…read more He was very kind, caring and knowledgeable about my needs and wants! With prices so high now we were able to find me a space that is affordable and just the right size. I have been a customer since 2020 and will continue to be as long as the prices don't rise too much more lol

EZ Storage...First let me tell you that this place is very expensive. U-Haul has climate control…read moreand for same size room they charge 148 as opposed to EZ that charges 248!!! And if u have been there for a year but fall behind DONT EXPECT THEM TO TAKE A PARTIAL PAYMENT. NOPE they want it all. And if u have 2 of the same size don't expect a discount either. They SOLD ALL MY STUFF AND WOULD NOT LET MR GET MY Elvis guitar or summer clothes. Nope these people don't give a rats ass if you have family memories that is one of a kind. Nope they just want money MoNeY...& more MONEY. I SUGGEST U-HAUL. NICER, take partial payment and are actually human !!!

I had an emergency need for space and Natasha came through. I'd never stored anything anywhere…read moreever, so I had some serious sticker shock, but the service was great. Good explanation, use of truck and very clean facilities.

The facility is fine, and the staff is adequate, if not overly friendly, however the rates are…read morereprehensible. A unit that was $113 a year ago is now over $200 and the service hasn't improved, the unit isn't larger, and the facility is no more customer friendly. Go elsewhere and be treated as a customer, not a hostage.

Shaneen was awesome! She made me feel very comfortable and was kind and thorough when explaining…read morepricing and options. The units here are very clean and the lighting and security features make you feel safe. I would DEFINITELY recommend choosing Safeguard.

The storage quality is extremely poor. You can find mice in most of the units, and the rent fee…read moreincreases significantly every six months. They trap you with low rent prices in the first six months and then increase them. There are no lamps in the access way of the some units, and there are trees falling around them. My friend's car was damaged because of the falling trees. The overall quality of the storage is very poor.

I strongly recommend to DO NOT RENT from Public Storage. They hook you with a good monthly rate and…read morethen they keep increasing the rate every 6 months. I had my monthly rent going from $130/month in Jan 2024 to $234 in July 2025. That's almost a 2x in 18 months. Unfair and unacceptable and there is nothing you can do about that. Don't rent from them!

I ended my lease here because of the burglaries of other units. They kept billing me after I left…read more Seems fishy to me. Lots of aggravation to correct the billing "mistakes", which were always in their favor. You might have better luck than I did. The rents drastically increase after the introductory special ends. The neighborhood is nice for Philly but the security cameras did not work when I rented there. If you still want to rent here, do not store anything of value. You have been warned.

Public Storage as a company are bloodsuckers. Unfortunately there is no competition because there…read moreare only a few other big storage companies and no other competition. They just set prices off of each other to maximize what they can squeeze out, knowing that moving elsewhere is a huge hassle and expense.

I recently won an auction at this storage facility and had an experience that left me very…read moreuncomfortable. I was able to clean out the majority of the unit in one day. I left a few larger items overnight and returned the next morning to finish the job. At that point, I discovered that several items were missing, including a mirror, two dressers, and an exercise bike. What makes this situation even more concerning is that the night before, I had actually made an arrangement with the facility employee to purchase the two dressers and mirror for $100. Despite that agreement, those items were gone when I returned. To be clear, I regularly purchase storage units and complete multiple auctions a month, and I have never had an issue like this before. I always understand the risks involved in buying storage units, but this situation raises serious concerns about access and handling of contents after auction purchase. I reported the issue, but the experience has left me feeling uneasy about the security and oversight at this facility. I hope management takes situations like this seriously and improves transparency going forward for future buyers.

Different price every month. They don't return phone calls. Rented us a broken unit. They made us…read morewalk the lot and find another unit ourselves. On-site assistance is next to impossible! Save yourself the headache and rent somewhere else! Unhappy customer!