My entire experience with certified fire has been flawless. From the moment we decided to start…read morehaving discussions, a lovely man named Alan, who was very helpful over the phone. Then once we scheduled our date for our fire sprinkler inspection and fire extinguisher installations this amazing technician named Jessie Medina came by and was beyond amazing. Not only did he communicate very well before the appointment, but he also was early for the appointment and had such a pleasant demeanor and wonderful smile. He was very patient and walked us through the entire 14 unit inspection. He took his time and he brought booties for his shoes to keep all the interiors of the home clean. He has been doing this for eight years so he's very experienced and was very knowledgeable and the prices were amazing! What I also really loved is he spent some time with us to plan where we were gonna install the fire extinguishers on the exterior of the building and he was so helpful. The work and the quality was amazing. He taught me things that I never knew before. Definitely going to hire him again! Highly recommend!

They were very nice and easy to work with on such short notice. The gentleman that came to my…read moreoffice was very informative and gave us feedback on the current fire extinguishers. He was able to service them on the spot and was able to let us purchase refurbished ones as well.

We agreed on a price and scheduled a meeting time at my property. He showed up on time and…read moreinspected the two new fire extinguishers I bought from Costco last week. I asked him some questions. He answered and gave me some helpful suggestions. He certified the two extinguishers and emailed me the squareup.com invoice with the price we had agreed on. I paid online. LAHD Inspection passed. Perfect! I will be calling him again.

We needed a couple of our fire extinguishers tagged/serviced because of our insurance company's…read morerequirements. Called to make an appointment and JK Fire Service got it done super quick. They can come out to you, or you can take your extinguishers there, but you need to call to make an appointment either way. Great pricing and quick service! 5 stars and 2 thumbs up!

Friendly, quick service, and affordable pricing! Will continue to have my fire extinguisher…read moreserviced here yearly. Thanks again!

Frank and his son are great people. I was a small business owner in Redondo Beach and Frank's son…read morecame in to do my fire extinguisher service. We were busy so he said not to worry about paying him right then and there and that he would follow up with the invoice. This is just so rare these days and made me feel like a good neighbor. I'm really satisfied with the service and would recommend Frank's service to everybody!

We are a three-unit condo complex in North Redondo Beach, and we can't say enough good things about…read moreFirst Choice Fire Protection. The front office is great with scheduling and confirmations; the service staff is on time, knowledgeable, and shares the status of the system while on-site; they test and confirm each aspect of the central fire system and, of course, certify and label the central fire enclosure to be sure that our City is notified. Prices for annual service are reasonable. The service staff is very thorough. We've lived here for many years and gone through several of these services; we are lucky to have found First Choice Fire Protection. Highly recommended, A+++ on all parts of the service experience.

I'm honestly shocked this is the company our HOA chose. The invoice came out to $487.65 for a fire…read morealarm service call and heat detector replacement. I understand fire safety work costs money and I'm not expecting bargain bin pricing for life safety systems. But for that kind of charge, the work should at least look professional when they leave. That was not my experience. The technician came out, didn't appear prepared with the necessary parts, left to get what was needed, came back and the final installation still looked poorly seated and sloppy. The detector does not look cleanly installed against the ceiling, which is exactly the kind of detail that makes you question the care behind the work. Fire protection is not cosmetic. It is one of those trades where competence, preparation and finish matter. If you are charging a premium, the work should feel premium. This felt like an expensive service call followed by a rushed install. Maybe the system is technically working now. I hope it is. But as a customer, seeing nearly $500 billed for work that looks like this does not inspire confidence. I would not choose this company personally. UPDATE: Ryan contacted me personally after seeing this review and returned to inspect the heat detector. He corrected the installation and provided a 25% courtesy refund. I genuinely appreciate that he took ownership of the situation and followed through on his commitment to make things right. Accountability matters. Ryan was professional during the return visit, listened to my concerns without being defensive and made a sincere effort to resolve the issue. Because of that, I've updated my rating from one star to three stars. I'm leaving my original review intact because it accurately reflects my initial experience, but I also believe it's important to recognize when a company responds with professionalism and makes a good faith effort to earn back a customer's trust.

Alex is great ! He calls you back quick, he shows up on time (he comes to you) he's fair priced and…read morea super nice guy. Thanks Alex ! I will call you again!

Great company. Alex is quick and efficient and very knowledgable. He installed 1 fire extinguisher…read moreand serviced 2 others. Will use Inglewood Fire annually.

Another year, another fantastic service by Matt!…read more Matt is always fantastic at communicating with us regarding scheduling and letting us know if there's any issues with any of our equipment. He's exceptionally knowledgeable and, at this point in our partnership, knows his way around our building like the back of his hand, which makes life a lot easier on us as he pretty much self-services. We also let him know we would be moving buildings later this year and he made sure to advise us to take our extinguishers with us, so we could continue our annual services without having to purchase all-new equipment and save on fees. Thank you again Matt!

After installing the new fire extinguishers, Matt assured us that he would handle annual refills…read moreautomatically, eliminating the need for us to send reminders. He would take care of the service, generate the invoices, and we would simply pay him. The convenience of this arrangement was a major selling point for us. However, when the time for the annual service arrived, we found there was no automatic refill. Upon reaching out via email to request the service, Matt explained that, since our apartments are in Montclair and he is based in Orange County (Placentia), the 40-mile round trip for such a small job was not feasible for him, and he declined to provide the service.

I came across American Fire Protection Systems from previous positive reviews. Went ahead and did…read moresome repairs to a couple leaky shut off valves on a sprinkler system. Danny responded quickly and set up the work that day. The crew did a terrific job! Danny and the crews were straight forward and followed through with their work and price. Will definitely plan to work with them again.

I highly recommend American Fire Protection Systems. When I had a pipe leak that turned out to be…read morethe sprinkler system pipe, they were the only ones who knew how to shut the water off. Golden State Water didn't call back until hours and hours after I reported a water leak emergency, and the regular plumber who came out (while a really excellent person) unfortunately didn't have the licensing or training on how to solve this. The team at AFPS hopped on a FaceTime call with me and talked me through locating and shutting off the water and open the drain valve to prevent further water damage. Afterwards, they were able to come out and fix the specialized pipe. Their price was reasonable, they had a positive attitude throughout, and even identified a problem with the build where it looks like the builder didn't put a nail plate in the stud to protect the pipe. They installed a nail plate at no added cost at their own expense. Overall, they solved what was a quickly growing disaster and I am very grateful for their support. Also, although I'm leaving a glowing review--they never asked for a review. They didn't offer freebies of any kind for a review like I've seen with some other businesses. These guys are the real deal and they'd be the first ones I'd call if I ever had a similar issue in the future. Thanks for your help, AFPS!

Needed help quickly Jeff and Bo were amazing!! Will definitely recommend to friends and famil.read more

We had a dry fire sprinkler pendant to be installed in our walk in. After exchanging the emails and…read moregetting all the info done, we received a very high quote. I asked to break down the quote for this simple job, but Jeff was not able to do that, he wrote they don't do that, but instead they give a full price. So we went with another service and instead of paying $1600, I paid $650. Feels like this business likes to up-charge, so be careful and get other quotes too.