Services - Phenomenails salon
Manicure
Manicure and pedicure
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Amazing service. Clean location, friendly service. Got a gel mani and pedi for $75; super competitive pricing for the area.
I There was a guy who did my nails and from start to finish it was awful. He was rude, rough and not friendly to me or anyone else that walked in. I have been getting my nails done for a very long time and know how to ask for what I wan (nude pink base with a thick deep French tip). Not only was the color choices wrong every time he showed me a new color, he put three coats making it thick and said that it will make the color what I wanted. Then what did it for me was I asked for French tip and again I know how to ask for what I want. The first time wasn't thick enough, then the second time it wasn't shaped the way I wanted. He told me it wasn't gonna come out how I wanted because of the gel I got. That was the final straw for me. So I asked him to remove the polish from the one French tip nail he was doing and just paid for what was had. I will never step foot in this place again.
Three nails popped off in less than a week after getting them done :( Designs were nice and similar to the pictures i showed. I had an appointment at 1:30 but was told to wait which lasted 20 min from my reservation because they took in people before. Interactions weren't as friendly. I just wouldnt say it's worth it for what I paid for which was $70 which was originally going to be $80
I had a fabulous experience at Phenomenails! Called them mid afternoon after I got out of work unexpectedly early. They had openings so I was able to walk in and get a builder gel mani and regular pedi. The quality is excellent- they really took the time to do a great job. And the foot massage I got with the pedi was ahhhhmazing. I'm so happy with how my nails look. I've definitely found my neighborhood nail place.
Naomi truly does top notch work and is my go-to. She's detailed, consistent and makes sure I leave feeling 110% satisfied. Highly, highly recommend her.
An absolute 10/10 experience. Just like the name says, phenomenal experience! Truly. Came in on a Friday for 3:30 pm appointment for 2 pedicures and 1 mani & 1 dip mani. (took ~2 hours total for us both. the staff is very nice, the shop is clean, and the prices are great too! they do a great job, truly. if i lived in oakland, it would definitely be a go to spot.
Quick service, clean salon, but quality of work was mid. I was disappointed on Kevin's ombre design. I appreciate how it's powder and that my nails were shaped perfectly; however, the design could've been done better. Unless, they think it's unrealistic.
I have been coming to Phenomenails for maybe around a year or so since I've been living in this area of Oakland for around 3 years. There are a LOT of salons in the area, but none have been as consistent as Phenomenails in terms of quality of service and lasting power. I am a gel nail girl, and am fairly active with work as I type a lot and do some hand work for other physical activities. I've had some gel mani-pedis that have ended up chipping off easily, or peeling within the week of getting them done, but not so here! The staff is quick, efficient, and the music is never overbearing. They don't offer the most flamboyant styles or artsy nails, but for a solid manicure, whether it's a standard, gel, or dip-powder, they've always done a fantastic job.
I called 3 days in advance to make an appointment for 3 pedicures and manicures. They were able to accommodate us. We came and they were promptly ready for us. During our session, there were a lot of walk in and they told them to come back at a certain time to ensure they weren't rushing. So I really appreciated that. They took their time with my pedicure and manicure. I forgot who the manicurist's name but she was really patient with me and allowed me to change the color three time cause it didn't look good with my skin tone. The place is also really clean and it has a serene calm vibe to it. Will definitely come back here
How does this place have good reviews? Lol I've never had Gel X nails pop off in 5 hours until I came here! It's not on me since my last set lasted 3 weeks from another salon. The guy kept roughly yanking my arm to bring my hand closer and the blue light kept falling on my shoulder. As 3 nails popped off overnight I went back the next morning (had to cancel my plans) and they fixed it for me only to have 2 other ones pop off the same night, and the rest the following 2 days. Even worse while I was curing it under the lamp he got impatient and STARTED CUTTING HIS OWN NAILS in front of me with the same equipment!!! These must be fake reviews or a new owner cause ain't no way this place is 4.5 stars at the time of this review. When I called for a refund they kept trying to talk me back into returning a third time to get it fixed as if I had all the time in the world, knowing chances are they would pop off again. They only gave me a 50% refund initially and said they'd give me the rest of it if keeps happening (not surprisingly of course they kept coming out). That means if they miraculously didn't pop off they would've still been fine leaving me walking around with Frankenstein nails to keep 50% of the money. The salon itself just felt sticky and uncomfortably dirty too. Horrible experience!!
5 months ago
I've gone here a few times and it's been fine but I just went and had the worst manicure of my life. The person who helped me got polish on my cuticles, the sides of my nails, and even on my fingertips. I figured she would clean it up at the end and she did a bit but it was so bad that when I pointed out all the issues, the owner had to come with an electric file and file down all of the excess polish -- and even then it STILL looked messy. You can see some of the polish left up to my cuticles in the photo. I wouldn't risk your $40 coming here -- cus after all that they still charged me the full price. Seems like a toss up if it'll be good or horrible. read more
Ive been looking for a new nail salon to go to and ive recently got into cat eye. I was walking by Phenomenails one morning and saw from their front door they had many more varities of cat eye colors that most places rarely have. Luckily i was able to do a walk in appointment as they werent too busy. But got busy right at the tail end of my session. I did a walk in on early friday afternoon and had a very specific design and color i wanted. This place had the color but i needed to confirm if they could do the deaign. The technician did a fantastic job catering to my needs and even explaining why they did what they did. On top of selecting this color, they mentioned they wanted to apply another colored coating so that the pink color cat eye i selected will be more aparrant when they finish. The golden heart was the dexor i wanted and they nailed it (pun intended)! It's been so long since ive been so happy with a session. I get compliments everywhere i go. I look forward to coming back for another session!! read more
10 months ago
Before arriving I made an appointment. I kept seeing Kevin's name throughout the reviews, so I figured ai better play it safe and book him. It was weird from the beginning. The woman who answered the phone sounded as if she had just awoken from a coma and when I made the appointment with her, she didn't even ask for my name. I literally had to ask, "do you need my name?". Anywho, upon arriving, it was a ghost town. Literally. I was shocked they had no customers on a Saturday afternoon. Again, weird. I've never known a good nail salon to have zero customers. I saw one man and one woman doing the nails of a mother and child. I assumed the man was Kevin, so I asked, "how long?". They informed me that "he" would be down soon. Immediately, he basically stomped over and pointed me to his station. He didn't say hello, smile, nothing. He grunted as if I was impeding on his nap or something. I tried to lighten the mood, "I read all about you on Yelp". Nothing. Then I asked, "are you having a good day?". He responds by saying, "yes. Thank you." At this point, I was honestly thinking that I needed to get up and walk out. But being new to the area, I only read about one other salon, that has decent reviews. Additionally, it was already 4PM, and i couldn't risk not being able to get my nails done. So I sat there. I told him what I wanted and he got started. Again, he didn't speak. At all. And it wasn't in the way where a person is just tired and doesn't feel like speaking. And I say this from experience, because I'm introverted. No, he legit acted as if he had an attitude and my being there was bothering him. But one small miracle: I was done in an hour. Great! Let me get the f*** outta here. I paid and took my black behind out. My nails are okay. Not great. But honestly, a lot better than what I was dealing with, I wont even front. Would I return? Hell no. I will take my money elsewhere. read more
6 months ago
6 months ago
11 months ago
Amazing service. Clean location, friendly service. Got a gel mani and pedi for $75; super competitive pricing for the area. read more
6 months ago
10 months ago
9 months ago
I There was a guy who did my nails and from start to finish it was awful. He was rude, rough and not friendly to me or anyone else that walked in. I have been getting my nails done for a very long time and know how to ask for what I wan (nude pink base with a thick deep French tip). Not only was the color choices wrong every time he showed me a new color, he put three coats making it thick and said that it will make the color what I wanted. Then what did it for me was I asked for French tip and again I know how to ask for what I want. The first time wasn't thick enough, then the second time it wasn't shaped the way I wanted. He told me it wasn't gonna come out how I wanted because of the gel I got. That was the final straw for me. So I asked him to remove the polish from the one French tip nail he was doing and just paid for what was had. I will never step foot in this place again. read more
11 months ago
Three nails popped off in less than a week after getting them done :( Designs were nice and similar to the pictures i showed. I had an appointment at 1:30 but was told to wait which lasted 20 min from my reservation because they took in people before. Interactions weren't as friendly. I just wouldnt say it's worth it for what I paid for which was $70 which was originally going to be $80 read more
1 year ago
I had a fabulous experience at Phenomenails! Called them mid afternoon after I got out of work unexpectedly early. They had openings so I was able to walk in and get a builder gel mani and regular pedi. The quality is excellent- they really took the time to do a great job. And the foot massage I got with the pedi was ahhhhmazing. I'm so happy with how my nails look. I've definitely found my neighborhood nail place. read more
2 years ago
Naomi truly does top notch work and is my go-to. She's detailed, consistent and makes sure I leave feeling 110% satisfied. Highly, highly recommend her. read more
4 years ago
An absolute 10/10 experience. Just like the name says, phenomenal experience! Truly. Came in on a Friday for 3:30 pm appointment for 2 pedicures and 1 mani & 1 dip mani. (took ~2 hours total for us both. the staff is very nice, the shop is clean, and the prices are great too! they do a great job, truly. if i lived in oakland, it would definitely be a go to spot. read more
Quick service, clean salon, but quality of work was mid. I was disappointed on Kevin's ombre design. I appreciate how it's powder and that my nails were shaped perfectly; however, the design could've been done better. Unless, they think it's unrealistic. read more
2 years ago
I have been coming to Phenomenails for maybe around a year or so since I've been living in this area of Oakland for around 3 years. There are a LOT of salons in the area, but none have been as consistent as Phenomenails in terms of quality of service and lasting power. I am a gel nail girl, and am fairly active with work as I type a lot and do some hand work for other physical activities. I've had some gel mani-pedis that have ended up chipping off easily, or peeling within the week of getting them done, but not so here! The staff is quick, efficient, and the music is never overbearing. They don't offer the most flamboyant styles or artsy nails, but for a solid manicure, whether it's a standard, gel, or dip-powder, they've always done a fantastic job. read more
2 years ago
I called 3 days in advance to make an appointment for 3 pedicures and manicures. They were able to accommodate us. We came and they were promptly ready for us. During our session, there were a lot of walk in and they told them to come back at a certain time to ensure they weren't rushing. So I really appreciated that. They took their time with my pedicure and manicure. I forgot who the manicurist's name but she was really patient with me and allowed me to change the color three time cause it didn't look good with my skin tone. The place is also really clean and it has a serene calm vibe to it. Will definitely come back here read more
1 year ago
4 years ago
How does this place have good reviews? Lol I've never had Gel X nails pop off in 5 hours until I came here! It's not on me since my last set lasted 3 weeks from another salon. The guy kept roughly yanking my arm to bring my hand closer and the blue light kept falling on my shoulder. As 3 nails popped off overnight I went back the next morning (had to cancel my plans) and they fixed it for me only to have 2 other ones pop off the same night, and the rest the following 2 days. Even worse while I was curing it under the lamp he got impatient and STARTED CUTTING HIS OWN NAILS in front of me with the same equipment!!! These must be fake reviews or a new owner cause ain't no way this place is 4.5 stars at the time of this review. When I called for a refund they kept trying to talk me back into returning a third time to get it fixed as if I had all the time in the world, knowing chances are they would pop off again. They only gave me a 50% refund initially and said they'd give me the rest of it if keeps happening (not surprisingly of course they kept coming out). That means if they miraculously didn't pop off they would've still been fine leaving me walking around with Frankenstein nails to keep 50% of the money. The salon itself just felt sticky and uncomfortably dirty too. Horrible experience!! read more
2 years ago
1 year ago
4 years ago
Wanted to love this place, but was completely underwhelmed. The Wait: made an appointment for 2 pedicures and a manicure. We waited for almost 30 minutes for them to be ready for us, and they never communicated that the wait would be so long. The Timing: Once we were seated, someone started right away on my friend's pedicure. I waited and eventually someone came and started my pedicure. Soaking the gel off of my fingernails came about 15 minutes after that. They should have started with me since I had 2 services and would take longer, and and they should have begun soaking my nails right away. The Polish: I chose a gel color for my fingernails and wanted the corresponding color for my non gel pedicure. I've had this color at other salons and know the set exists. After waiting for 30 minutes with my chosen color, I was told that they don't have the corresponding regular polish for any of the colors I wanted. I was not shown what sets they did have, and ended up just picking a random gray color for my toes that didn't match. The Manicure: I asked for rounded, and my nails were cut short and square. After correction, they were too short to shape well. On several nails, there is a line of nail that wasn't covered by gel on the side. It looks funny. I'd read the reviews, and wanted to love this place, but we were in there almost 2 hours, with a lot of waiting on both ends, and the manicure isn't great. read more
2 years ago
Kevin and T are the best! Have been on the hunt for a chill do it all nail shop and I have found it! read more
5 years ago
Popped into this salon after needing someone to fix my acrylics done by someone else. Tung thinned them out and reshaped them so they weren't wavy and thick. I like my nails to look really natural and he made them look just that. They have a wide variety of gel brands which is a big plus! Very well priced too for a fill. The salon isn't much to scream about but they do a great job and are quick read more
4 years ago
I got the best full set of French tip nails at Phenomenails salon! I showed the mail tek A photo of the style color and design and he recreated it exactly and in less than an hour and a reasonable price! I will def be back! read more
4 years ago
I feel like I walked into a secret nail spa. I had to keep looking at the door wondering why this place is not jammed packed. Within an hour I had new acrylic dip by the artist Kevin who helped recreate my nails with an eye for detail and color I haven't seen at other nail spas. My pedicure was by Tim aka Dr. Tim as I called him who helped rejuvenate and replace a toenail that fell off from running. My only wish is that I would have taken a before picture so you could see the difference from a week old manicure and pedicure. On top of that their space is so clean, calming, and tranquil. I feel pampered and loved by people wanting me to look my best!! Thank you! read more
3 years ago
I've been going to phenomenails for a few months to get both regular mani pedis and gel mani pedis. They always do a great job. The facilities are clean , staff are professional and kind. The ambiance is relaxing with just one TV with still photos of oceans and islands and spa-like music. They are reasonably priced and timely. Love this spot!! read more
4 years ago
My second time coming and when i say their work is extremely amazing they take their time and pay attention to every detail #ILOVEITHERE read more
1 year ago
another amazing experience with T. love them she did exactly what i asked for, acrylic pink aura nails read more
3 years ago
3 years ago
Sloppy work by Kevin. I usually come here for pedicures which they do good. But I said hey its my birthday ill try acrylics with kevin since the reviews speak highly of him. It was the most sloppy thickest uneven acrylics I've had in a while. He was rushing when no one was in the salon. Its like he just slap the powder on my nail and called it a day. Its my bad for not speaking up, but come on...Ive been getting my nails done for years so Im very particular. Anyways, wouldn't recommend acrylics from this business. Oh yah, I went to a different nail shop to get them thinner, repainted, reshaped. I saw that a few nails are lifting already... Waste of money :( read more
2 years ago
3 years ago
I went in there five days ago for a simple gel, nail polish change on my toes and my hands. I didn't need any nails fixed and I had already removed the color from both my hands and feet. The total came out just for a nail polish change $60 just to have them chip in less than a week. This place, although they are courteous, their prices are rip off! In these times, you really have to be conscious of the money you spend, and for what I spent just to have this happen in less than a week it wasn't worth it. Save your money! read more
3 years ago
I'm very upset, I got a gel manicure/pedicure last week. The next day a big hunk of my left thumb chipped off. The day after that, 5 more nails were chipped, this morning the polish on my left index finger is complexly gone. Less than 4 days and only 2 nails look like when I left the shop. I haven't done anything strenuous with my hands, just my regular routines. So disappointing and a waste of money. I expected them to last at least 1 full week but hoped they would last 2 weeks, that's why I paid extra for the gel polish. Other than that the service was really nice, it was a nice relaxing place that was very clean and the people were very nice. If my polish had lasted I would have been a repeat customer. read more
4 years ago
Amazing experience, attention to detail, and wonderful technicians. I came here while on a trip to Oakland and am impressed with my experience and nails. TAlso loved the ambiance inside, the other customers, and the surrounding area. Will absolutely come back next time I am in the area. I got dip and a basic pedicure. read more
4 years ago
3 years ago
I rarely get my nails done but visiting this salon was very relaxing and I'm happy with how my nails turned out! Would def go again in the future :) read more
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More info about Phenomenails salon
3251 Grand Ave
Oakland, CA 94610
Grand Lake, Lower Hills
Directions
(510) 291-4888
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https://phenomenailsalonin.wixsite.com/phenomenailssalon
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