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    Phend Plumbing & Rooter

    4.8 (110 reviews)
    Open • Open 24 hours

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    Response time

    10 hours

    Response rate

    100%

    Services - Phend Plumbing & Rooter

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    Recommended Reviews - Phend Plumbing & Rooter

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    Reviews With Photos

    Making service calls for your home is never exciting, but let me tell you these guys are top notch. I had the pleasure of having Tanner in our home to replace our old water heater. Tanner was quick to arrive, explained all of my options, and was very knowledgeable. He was polite and got the job done quickly! He even cleaned up the area he worked in before he left and made sure my water was running hot. Don't hesitate to call these guys! I look forward to working together in the future on all of my plumbing needs. Thank you Phend plumbing and thank you Tanner for your excellent customer service!

    You can clearly see the crack here
    Meghan S.

    I previously had a great experience with Phend repairing my water main so I hired them again when we had a leaky sink last Sept (2020). When Aaron told me he was going to replace both angle stops I said "But it's leaking from the top of these pipes at the bottom of the sink basin. How would that help?". He assured me he was correct, went out to get the parts, and made the repair. The sink didn't seem to be leaking so I assumed the plumber was right and I, the non-plumber, was wrong. Seemed reasonable. That's why we hire help. Well... today (Oct 2021) we realized the sink was leaking (again? still? we don't use that one too often). Turns out I was right and he just shoved a bunch of putty around a cracked part instead of replacing it. And also charged me $225 to replace the angle stops that didn't need to be replaced. Maybe he was too embarrassed to admit he was wrong and go out again to buy the correct part? I'm not sure. But I am certainly not pleased with his work.

    Gino from Phend came out to our home and he installed an RO system, changed out a bad faucet and replaced our leaking irrigation back-flow valve. He did an excellent job on all three. He was courteous and went the extra mile to make sure that the jobs were done correctly. The RO and faucet installs were very clean and tidy. He even gently pushed the fridge back in place when he was done. We are certainly very happy with Gino's work and take no pause in recommending Phend.

    Two new bibs to stop the one on the left from leaking. $295 and about 15 minutes of total work time.

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    4 years ago

    Service was 5 stars. Cost was 1 star. Nearly $600 for replacing toilet parts and cleaning out a drain.

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    Did a great job of response and finding the issue. Would recommend! They were very fast in response time

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    6 years ago

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    Peter P.

    It is always a pleasure to work with you Matthew, thank you!

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    Peter P.

    Thank you Jonathan :) We are glad to be of service!

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    Page 1 of 3

    Ask the Community - Phend Plumbing & Rooter

    Do you install water lines in a backyard? I have a big backyard that doesn't have anywhere to use a hose on one side.

    Yes-- and we offer free estimates, too!

    Don’t See Your Question? Ask Away!

    Review Highlights - Phend Plumbing & Rooter

    “It was too late last night to get somebody out, but Pete and Laurel were very good about setting expectations.”

    Mentioned in 25 reviews

    Read more highlights

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    We had an excellent experience with American Plumbing & Rooter, and we couldn't be more satisfied…read morewith their service! Recently, one of the pipes connected to our water softener in the garage suddenly burst late at night, around 11:00 PM. A large amount of water sprayed everywhere and flooded the garage floor. We contacted two other plumbing companies we found online, but unfortunately, neither of them responded. Thankfully, we found American Plumbing & Rooter. When we called, Rich answered the phone right away and was incredibly helpful. He quickly scheduled an appointment for us, and a plumber arrived at 8:30 the next morning to replace the damaged water softener. We were very impressed with how efficient, friendly, and professional they were. The plumber was patient and took the time to explain why the pipe had burst and gave us very helpful recommendations to prevent similar problems in the future. Their follow-up service was also outstanding. A few days later, Sunday night, we were surprised to discover that we had no hot water. We texted Rich to ask what might have happened, and he responded very quickly. He explained that when the water softener pipe burst, the large amount of water spraying out may have extinguished the pilot light on the nearby water heater. He then patiently walked us through the steps to check it. Sure enough, the pilot light was out, exactly as he had explained. He also guided us step by step on how to relight it, and we were able to get our hot water back. We are extremely happy with the service we received from American Plumbing & Rooter. Their prompt response, professionalism, knowledge, and excellent follow-up service gave us great peace of mind. We highly recommend American Plumbing & Rooter. They are a reliable, trustworthy company that truly cares about their customers!

    9/23/26 I have Kevin…read more(who is awesome) working on the other toilet today. As always, Rich and Kevin are top notch and I always feel cared for. Great prices and customer care.

    P&L Plumbing - Plumbers Mesa Water Softener Gilbert Water Softener Installation Chandler P&L Plumbing

    P&L Plumbing

    (144 reviews)

    Quick, efficient, clean. Plumber answered all questions. Explained what exactly was done. Price was…read more$200 less than all other quotes.

    I'm revising my review from 5 stars down to 3. Later in the day, after the contractor had left, I…read morewas taking my recycle bin out to the street for pickup and saw where some water or other fluid was dumped in the gravel of the landscaping we just had done a few months ago. I don't know what chemicals etc. are in the water that was dumped but the fluid was dumped right next to fairly new plants and left an unsightly hole in the gravel. Further, I don't know what if any harm may be done to the new plants. I have ZERO tolerance for contractors who act disrespectfully towards the property where they're working. The place where the water was dumped was just a couple of feet from the driveway. If the water was dumped in the driveway, it would run down to the curb and follow the slope of the street as drainage and NOT risk any harm being done to our new plants. If we notice any adverse changes to our plants, there will be some follow-on activity with P&L. Just careless. I have to admit that I am skeptical of any company that provides "virtual quotes" without seeing the work site for themselves. But they requested a couple of pictures of old water heater installation to assess the job, provided a quote "sight unseen", and did the work with no extra cost added (always a concern with virtual quotes). They were the cheapest of the 3 bids that I got. No long-winded sales pitch that I should install a $5K tankless unit. The tech provided instructions on the annual flushing process. I'm satisfied. I'm hoping that at last I have a go-to plumber.

    Gold Star Plumbing & Drain - Pressure regulator installed

    Gold Star Plumbing & Drain

    (30 reviews)

    We had a toilet leak and I "frantically" found the best plumber in the area! To start, their…read morebooking system made it easy to schedule an appointment. But the best surprise was them having availability immediately! Paul and his son, Nathan, were so kind, efficient, and professional and I'm so relieved that our issue was resolved faster than expected (and at a reasonable price). Then, this morning, I received a call to make sure everything went well - talk about an amazing customer experience! Coming from the CX world, this is how it should be done! We have other projects in the coming year and we can't wait to work with them again.

    I waited a few weeks to post my review on this company. Our hot water heater went out and we had…read moresome water damage to the drywall and it was an absolute mess. I called this company because it was highly recommended on Nextdoor. They came out, got the situation assessed, and got me a quote. They were not pushy, they were friendly, and they got hired on the spot. There was a relatively new technician with the company that did some less than great work when the job was done. I called, complained, and just about wrote a bad review. Gold star was able to turn things around. They answered my frustrated calls, there was always someone to answer the phone, they communicate effectively through text and phone call. They came out and fixed everything that needed to be fixed and did what it took to make sure the job was done the way they pride themselves in the work being done. It's beautiful. 5 stars for: - Quality - Price - Ease of Scheduling - communication - follow through - personal responsibility - Compassion - Reliability - Professionalism I met several of the technicians and I would recommend every last one of them. Some star players that I can remember the names of: Katrina, Mike, and Anthony. I know there were several others so I'm sorry I don't remember your names. Thank you. I appreciate the service and cooperation in getting this job done - the right way.

    Phend Plumbing & Rooter - plumbing - Updated October 2026

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