Extremely unprofessional and unreliable. I scheduled this company last Thursday for plumbing work related to a light shower remodel, with a confirmed appointment for Tuesday. I clearly explained the work when scheduling, and their own website specifically states they perform remodeling work. I even asked them to provide a rough estimate ahead of time and they never did. At 7:40 a.m.--roughly an hour and twenty minutes before they were supposed to arrive--I received a call saying they weren't coming because they "don't do remodel work" and that the person who scheduled me should never have taken the call. That excuse is difficult to take seriously. They had the scope of work and my appointment for several days, and their own website advertises remodeling. If they couldn't do the work, they had plenty of time to tell me instead of canceling barely an hour before arrival. They referred me to the caller's son's plumbing company, who I immediately texted and never heard back from until 2:30 pm. With my shower installation scheduled for the next day, I was left scrambling to find a plumber at the last minute and had no reasonable opportunity to compare pricing. A scheduling mistake is understandable. Waiting until the morning of a confirmed appointment to cancel with an explanation that contradicts your own website is not. Completely unprofessional. If you have time-sensitive work, I would strongly recommend looking elsewhere. read more

DO NOT buy a water heater from them. You will be insanely overcharged! They told me the rheem water heater they sell is a "Professional" model made for plumbers. UNTRUE. I called rheem and they elevated my call to a tech supervisor who plainly said they DO NOT make special water heaters for Plumbers, no matter what the badge/insignia on the heater says. It is the exact same model Home Depot sells for about $600. They charged almost $1500 with installation. Buy the heater yourself and any plumber will install it for about $300. read more

Came back after a long weekend in Flag to a flooded garage. Our water heater had exploded. I called Kendall Plumbing per a recommendation of a friend of mine. I had also called another company, Kendall came in much lower than the other company and the service was incredible. I dealt with Kristie on the phone initially and she walked me through everything. They came out same day as I called! Blake was our service tech and he also walked me through what exactly he was doing. We got a new water heater and all the fittings for it. Use local. Kendall is licensed, bonded & insured- which you want from your plumber. Don't pay the crazy high prices of a commercial plumber when you can use a local company! read more

Nice people who were responsive and made me feel like they cared. Appeared to be a famil business? Not certain about that though.

I have used Kendall Plumbing in the past, most likely through the recommendation of this app. R tree hey were quick, came the day after I called (it was not an emergency but was under a time constraint), completed my requested service (HW heater replacement and clear a clogged pipe). The price was reasonable, Scott, the service tech was professional and friendly. I will be referring Kendall Plumbing to my friends looking for a plumber! read more

Darren was AMAZING. Very professional, worked clean, and even took time to break things down and explain to me what needed to be repaired. Great experience, highly recommend !!! read more

Second experience with Kendall's both visits superior. Friendly, professional and no upselling. Prices were reasonable and everything explained patiently. First time, pipe leak fixed and then today Scott repaired a hose behind fridge and reseated the toilet. I would ask for him again! People on phones also excellent (Sydney and Kristie) read more

This was the second time we used Kendall Plumbing. Carry was great, he responded quickly to our sewer being plugged and took care of our problem in 30 minutes, and cleared our line. Kendall Plumbing is the place you need to call for all your plumbing needs. If I could give them 10 stars, I would certainly do it. They are GREAT, thank you to Carry. Greg in Mesa read more

Kendall has been helping us with our plumbing needs and even emergency services over the years. They are on time, professional and excellent in their service. read more

This was my second time using Kendall. kristie took my order and sent Warren out to help me. He conquered three different obstacles within an hour of being here. Great service knowledgeable technician. It's never easy to call a plumber, but if you have to call Kendall. thanks again, Kendall Plumbing! read more

Thanks Kendall Plumbing for the quick and professional replacement of our master bathroom toilet! Anthony was terrific and dedicated to finding the leak. Very pleased with the results! read more

Excellent quality of work. Very trustworthy people to deal with. Fixed plumbing problem no one else could. Prices were the norm.

I had my house's main water supply fixed by them. They destroyed my sprinkler system, left a massive dead spot in my lawn, used materials that constantly break and have cost me hundred of dollars and destroyed my side yard. When contacted about these problems, they said they'd come and fix it, only to tell me, after all other plumbers were closed, that "they were no longer interested in the work." I'm without water for another day at least, can't get ahold of anyone to fix it and I know that under my front yard, is a ticking time bomb of thousands of dollars of damage. When these hacks come quoting, don't walk away. Run. No consideration for professionalism. No care for quality craftsmanship and no crap given about the lives of others. I don't know who that is, and after checking, it doesn't look like they have pictures to their review. As for patching the sprinklers, none have worked since your company hurried them, and left a massive trench of sinking dirt in my yard. I'll stand by the post I made, as I think it's an accurate review of work poorly done. read more

I needed a Hybrid Heat Pump Hot Water Heater installed and Kendall came in at the lowest price. My neighbor had used this company before and swore by them. Darren came out and did the job amazingly and we are very happy. I would not hesitate in using their service again. read more

We have used Kendall Plumbing for both small and large jobs for years. They have come out and saved us when our system needed snaked, which wasn't easy because we didn't have a clean out for a long time. And more importantly, completely rebuilt our piping between our two bathrooms when the old cast iron pipes completely gave out. Not only did it rust out, we found out that one of the 4" pipes was down to 1" because of hair, grease, oil, yuck... Always on time, always courteous. Never a concern with the cost of their service, especially given the quality of their work. I cannot recommend them high enough. Bill read more

Kitchen sink would drain slowly and back up. The technician was on time and cleared the drain very quick at a reasonable price. read more

Spectacular service - quick response, quality work, considerate interactions, and careful clean-up. I called Kendall Sunday night. The answering service asked if it was an emergency and I said no. Monday morning the owner, Kendall, called me to hear the details, then a little later another person (Debbie, I think) called to let me know someone was on the way. Kerry arrived at 9:50 am and cleared the drain between two back-to-back lavatory sinks by 10:20. Other plumbers had told me that to get the snake into the pipe shared by the back-to-back sinks, they would likely have to cut into the wall, cut the drain pipe, and install a clean-out. Kerry carefully nudged the snake into the shared drain pipe with no issues and pulled out the clog. In the end Kendall charged $160 out the door and Kerry carefully cleaned and double-checked everything. I recommend Kendall to anyone who needs a plumber. read more

I found my self in need of the installation of 2 faucets and a water filter. I got the referral from a contractor friend to Kendall Plumbing. I've some really bad experiences with plumbers in the past so a referral from someone I trust was great. Categorically, they filled my best expectations. My call for service was returned and an appointment was made within a reasonable length of time. My technician Chris was prompt, clean, professional as well as quite personable. His work was great on everything. I had a particularly stubborn faucet in the bathroom and had to return the next day with an actual saw to remove it. In closing, the popular conception is that plumbers strip your wallet, and I would definitely agree. I was pleasantly surprised to find Kendall's has a reasonable hourly rate without 'padding' the time to make extra. I would use Kendall again (especially if Chris was the tech) and recommend in the future. read more

Kendall Plumbing replaced my electric water heater last week. An estimate was provided during the first friendly phone call. Even though it wasn't an emergency, Blake arrived within a few hours. He installed the new water heater, hauled away the old one, and at my request disconnected an ancient, broken water softener at no additional charge. I'm completely satisfied and will definitely call them the next time I need a plumber. read more

We have been using Kendall for many repairs as we recently purchased a new home that needed a bit of love. They were referred to us by our realtor. Our first interactions with them were wonderful but after how we were recently treated we have decided that we will no longer be using Kendall Plumber again in the future. We discovered a waterbreak in the main line that connects from the street to our home. A gentleman came out on an emergency call to see if he could help stop the leak. He came out on a Saturday and was super kind, explained to us the severity of the leak and that unfortunately he did not have time to work on it that day as it would take a great amount of time. We understood. He also recommended replacing the whole line as the line was polybuteline piping that was recalled years ago. We agreed this would be the best option. He advised that they were likely a couple of weeks out on the schedule but would be something they could fix. In the meantime, my husband and I shut off the water to our house and decided to go stay with family until we could get this fixed. We were losing about a gallon a minute. Later that day i called the office and left a message with the office asking for a request to be put on the schedule for the next availability. The emergency plumber called back annoyed as somehow our request got put in as an emergency. I let him know that i was only calling and left a message so that we could get put on the regular schedule at the next availability. He seemed annoyed which i could understand as he was on-call emergency. Not sure where the confusion came from Monday rolled around and i called the office again to see when we could get on the schedule to run the new lines. The on call gentleman answered again and asked me if we were going to dig up the old line. I told him that I was not sure how it normally works, if they can do it (which wed be happy to pay extra for) or if they work with someone who normally does. He responded aggressively and said, look im sorry we cant help you while laughing. I asked him if he had any recommendations of anyone who could help. He said no i dont and hung up the phone. I can understand if they didnt want to take on a decent sized job but thats all he had to say. He didnt need to be agressive or rude by laughing at me, he didn't need to hang up on us. He had told us when he was at our house that they could fix it but it would be a couple of weeks out. We were not in a rush by any means as we had shut off our water. I get it, maybe something changed with their schedule or maybe they were not comfortable with a decent sized job. Because of this and how we were treated, we will be taking our business elsewhere. We ended up finding a plumber to help us replace the piping and they were out to our house within a day and completed the job in a day and a half. read more

Clean work with minimal intrusiveness to my wall. Technician was kind, efficient and wasted no time. Found my plumbing resource. Use these small mom and pop type local businesses people. They are wonderful and do everything possible to ensure their reputation stays in tact. Thank you. I'll recommend you to anyone. read more

Kendall Plumbing & Rooter - Replacing two washing machine valves. Nice work - Plumbing Near Me - Mesa, Arizona

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Kendall made things right. They do very good work but there were some issues with my job and the fact that they walked into something that then had not done before. I can say that Kendall stood by his work and made it right. I appreciate that in this day and age that there are people out there who still value customer service. read more

I had a main line leak in my front yard. Was not sure who to call but saw great reviews for Kendall Plumbing so I gave them a shot. Chris came over and was methodical in his work. Placed a probe in the ground to get close to the leak. Raked the rocks back and put a tarp down to place the dirt on when digging. Found and repaired the leak, filled to hole and put the rocks back making it look like he wasn't even here. Very impressed. And the price was very reasonable. Will definitely be recommending these guys to my friends and they will be the first people I call for any plumbing needs read more

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Our water main had an aggressive leak. Most plumbers quoted me a price to replace all pipe charging a fee of thousands! Francisco came over immediately, explained the problem and replaced only the pipe that was cracked... not the entire pipeline as 3 others quoted me even after watching my video of the leak. The employees I interacted with at Kendall Plumbing were all "over-the-top" helpful and courteous. Guess what we paid (drum roll) ....... approximately $500!!!!!! Not only great service, an excellent price too! Kendall will definately be my #1 choice moving forward. Thank You! read more

Quick and reliable business for your plumbing needs. Very polite and handled an emergency situation in a timely fashion.

Poor service, excessively rude people and outrageous pricing. Don't call them, plenty of better plumbers.

We have been using Kendall plumbing for years. Last night, we made a frantic call to Kendall's office about a huge leak and draining problem. They were able to send someone out within an hour and the plumber, Fran, showed up. Fran took SO MUCH pride in his work. He said, "Before I leave a job, I think to myself, if Kendall came behind me and checked my work... would he be proud." - That hit me hard. He cares so much about doing a great job and keeping the trust in the company's name and quality of work strong. Fran, if you read this, thank you so much for your hard work and great customer service. Kendall and the team and lucky to have you! Thank you, Kendall Plumbing! read more

Excellent service! Called them in the morning and they got back to me in one hour. The plumber showed up before lunch time and repaired the water heater in two hours after some troubleshooting. Very reasonable rate! Thank you for the help! Now hot water is available! read more

I just had my first experience with Kendall Plumbing. They did a fantastic job! I live in a rental and they are the preferred plumber for my 4plex. I work night shifts so I often have difficulty scheduling day time appointments but they worked around my schedule with no issues. My kitchen sink was completely plugged and smelled disgusting. I was called and updated more than once about the time I could expect the plumber and when he arrived, he got right to work. He was done much sooner than I expected and even cleaned up after himself so my kitchen was presentable. I appreciate the job well done!! read more

Kendall Plumbing was awesome! They answered the phone when I called. No need to leave a message and hope for a call back. They understood the problem I was calling about and I had a service technician the same morning. A very nice lady called and told me when the tech was "on the way". Chris was the tech who came for the repair. He was wonderful! He was knowledgeable, hardworking and didn't complain. He had great things to say about Kendall and was happy to work for them. My house is old and the cast iron pipe in the wall was rusting and blocking the drain. Chris had the job done in less than an hour and did a super job of cleaning afterwards. A great company and very reasonable. read more

We discovered a leak in our water main on a Friday night after our water bill had doubled for the month. The next morning we found out our regular plumber had moved up North so we called a few places for estimates. The first place didn't bother calling back, the second didn't have availability 'til Tuesday and the third showed up Monday morning and quoted us $750 after WE had already done all the digging. Our neighbor saw us out "digging a hole in the yard" and came over to chat. He recommended Kendall and I'm SO glad he did. They had someone out within a couple of hours and we were out the door for under $160. The kids are thrilled to have running water and flushing toilets again. I only wish I'd called them first!! We will definitely call again for any future plumbing problems read more

I was very impressed with Kendall Plumbing. We had a leaking water heater pipe spurting water all over. Panicked we called Kendall plumbers. From Christie the receptionist who is very knowledgeable to Brett the plumber, we received fast, professional, first class service. We highly recommend them. G. Ryter read more

(2.5 Stars) Arrived timely, at 1:28 pm on a Saturday, (per Ring) and finished the work at 2:29pm (per Ring); they stated they would be here between 12pm & 1pm (arrived as promised). I did have to call in the morning to remind them, I got worried they were not going to show up, he told me the mentioned time. He quickly, assessed the work that needed to be done, from what I understand, an easy diagnosis, which was a wax ring replacement (wax seal) on toilet. Total billed: $341.00. Work was completed professionally and area cleaned. The 2.5 Stars is due to a part costing $25 (to $30), and $300.00 for one hour of work. I will pay for skill & weekend hours, but I will leave it up to you whether $$ was excessive and if you would use their service/s considering the upcharge. read more

Warren came out today to help with a clog we have been fixing (twice now--different plumber). He cleared the pipe and found the possible issue. He was so kind and took the time to explain everything. Great service and I as so happy that he adhered to the Covid guidelines and wore a mask. Thanks again! read more

Called on Kendall when I had a problem with my kitchen sink backing up every few days. The owner himself showed up. He diagnosed the problem quickly, fixed it, and cleaned up every little bit of mess he made, even using a cloth to wipe up a boot mark he made. A true professional. read more

AH- Mazing! Done and done. Brett was AWESOME! No more backed up sink in under an hour. Thanks Brett! read more

While it wasn't a 9-1-1 emergency, we had a hot water tank fail at our home and needed immediate assistance. My call to Kristie at Kendall Plumbing was like talking to an emergency dispatcher. Once I explained the situation, Kristie expertly assessed the problem, identified the resources needed and dispatched a plumber. When it was determined that the tank was still under under warranty, she took care of all of the paperwork and had Cary the plumber install a new tank by 5:00 pm. The excellent customer service and professionalism provided by the Kendall Team was refreshing. If you have a plumbing need, CALL THESE GUYS! Your "situation" will be their priority. read more

Kendall Plumbing & Rooter - Kendall Plumbing on the scene - Plumbing Near Me - Mesa, Arizona

Was really impressed, very fast and efficient. We had hired a plumber previously, and they took over an hour, and actually made things worse, even recommending a lot of unnecessary work, and never even accomplishing what should've been a straightforward clearing. But then Brett came. Brett cleared our drain in about 10 minutes. Not only that, but our toilet works better now due to a small fix he did, and we didn't even call for that! There's no BS or hidden fees. Prices are straight forward. I'm so glad I found an honest plumber, FINALLY. read more

A big thank you to your tech, Chris. He explained everything well and got the job done in a very timely manner. Other plumbers recommended you:) We will refer Kendall! William Kruger read more

Absolutely recommend this company to anyone who is experiencing their normal life disrupted by inconvenient plumbing issues!! Response time was excellent, service was efficient and cost is very affordable. Thank you for returning my home to normalcy!!! Blake took very good care of us! read more