What a fun store!!! Everything you need you can find. The…read morecustomer service is THE BEST!!!! I wish this store is nearby. I love lore love it!!

This place use to be the best spot for needohs, now they only have off brand cheap crap that they…read moresell at scalper prices. You know the really cheap squishy foam butter sticks you can buy on Temu? Yea they are selling them for $10 each at scheels. It's really sad scheels went from being the best place to buy toys, to being just as dirty as the people selling fake products in the rest of the mall or on eBay and Facebook .. Oh yea and the dumplings they carry... also fake. Even Walmart carries the real RMS dumplings and sells them for half the price of these knock off $10 dumplings ... disappointed in you scheels... shame, shame, shame ! You may think that was a good idea at first; selling fake squishes and cheap dumplings at an insane price to unsuspecting moms and kids but when they realize they were duped by you. Thousands of people are going to loose trust in your brand. Hope it was worth it scheels.

Awesome place! Like all Bass Pro Shops, this is a fun spot to shop with a cool vibe. Great…read moreinventory and wide selection. The customer service is amazing. Every employee asked me if I needed help and did it with warmth.

On 12/21/24, I had a very disappointing experience at the Bass Pro Shops in Mesa, Arizona. During…read moremy visit, my mom was waiting in line to use the restroom along with several other customers when a mom and her child walked straight past everyone and cut through the entire line. It was extremely rude and disrespectful to everyone who had been patiently waiting their turn. What made the situation even worse was that no one from the store seemed to address it or manage the situation, even though the area was busy. Basic courtesy and respect for other customers should be expected in a public place, and unfortunately that wasn't the case here. While the store itself may be popular, experiences like this leave a really negative impression. I left feeling frustrated and disappointed with how the situation played out. I hope that some day, this issue gets addressed and resolved. Needless to say, I won't be coming back & would highly recommend staying away from this location.

My first time in an Orvis. They have some good looking clothing options. Shirts and trousers…read more Friendly staff. Smallish selection but I'm intrigued to come back for a shirt or pants sometime as I wasn't in a position nor had a need on this occasion.

During my last few trips to Alaska, Colorado, and Montana, I have become an avid Fly-Fisherman…read more Little did I know that I would be visiting Orvis and leaving with Dog "Seat Protectors" and Dog Leashes! They have an incredible selection and inventory for dog items including leashes, beds, treats, and toys. It was a very surprising morning to stumble upon these departments within this Outdoors Shop. Both Allan and Nicholas helped me out from my initial call to measuring my vehicle for the correct sizing for the seat protectors. I am a HUGE fan of this shop and will be a frequent customer due to their fantastic customer service and selection of product. The prices may be higher than shops within the same plaza but this is forgotten when you have an experience like I just had this morning. Keep up the good work, Orvis!

Been shopping at this location since 2017/18 and always had the best experience, special thanks to…read moreall the nice people working here. Last week I needed some help with my second backpacking trip to Havasupai and met Alec in the store. I was so surprised that he went above and beyond for me and my questions and recommended several good options not only for the hike but for the car camping as well. Since the experience was so great, I texted my friends from out of the state and asked them to use REI at Paradise Valley for their purchases because of a great value and quality. Hence proved again and again, the REI is the best option for your outdoorsy needs. Thank you brother Alec!

Two stars is generous for a place with a very flawed "100 % Satisfaction guarantee" policy that…read moredoes not return lightly used child shoes worn once... Seriously, my daughter wore them for 3 hours, put them away and tried them on a month later and they no longer fit.. Did I mention that we are also REI members with the supposed benefit of returns up to a year? Based off this experience, I sincerely doubt that they will honor that as well. My wife really likes the place but I am not a fan of subjective "100% satisfaction guarantee" return policy's.. Their Corporate offices should change the "100%" to "limited satisfaction maybe"?

I'm a new gun owner and Recently stopped by this shop. Sooo glad I did. Great customer service was…read moreable to purchase the hand gun I wanted to see. Salesman was polite and answered ALL my questions. Had been to a couple other popular shops in Scottsdale just to get no assistance or not be waited on at all. Waited almost 30 minutes at one shop, they weren't busy, to ask some questions. I'm now told that is normal in Scottsdale. I Will Definitely drive Back to Tempe for all my Future gun and ammo supplies

As an employee of an organization that gets much criticism and many daily customer complaints, I…read moreunderstand that you cannot make everyone happy all the time, I also understand the difference between valid complaints and ones who are complainers. Sometimes you just have to pass over the complainers and say have a nice day, please come back and see us again! The ones with valid complaints, I always feel a responsibility to fix the problem that they are experiencing, or at least make it up to them. I say this because of what I experienced at the Tempe store. I had a great experience with purchasing guns, but the day before I took my son to the range, I thought I would go online and order ammunition so that I didn't go into the store and find out they were sold out. I gave it several hours, then called to make sure my order was put together, but was told online orders are filled by the manufacturer, then shipped to the store. I wasn't happy, but I was going to the range, so I made a visit to the store and purchased ammo that was in stock. My bad experience came two weeks later when I was going on a business trip, and still had not received the promised email stating that my order was ready. My online order was 5/22/3026. I never received the promised email, but finally received a phone call on 6/26/2026 that told me I could pick up the order. Strike one was taking over a month to receive ammo that is most likely always on the shelf for in-store purchase. Strike two happened when I picked up the order 7/01/2026, asked if an entire month was a normal timeframe for online ammo orders to be filled, and was told it depends. No apologies for the massive inconvenience, no effort to make up for any disatisfaction, just an answer that blew off any concerns. Please do better for the next guy. When a customer has questions about firearms, the store seems to be very accommodating, but get the online logistics in check without acting so matter of fact when customers are dissatisfied.

Natasha in Customer Service was so helpful today! She went beyond! I feel like a valued customer!…read moreShe helped me find the Glock magazines that have been so difficult to find! Sportsman's prices are pretty good, too. Where I would pay an extra $5/mag at my local store. That can add up.

Went into the store hoping to find a certain brand of 9mm pistol ammunition, but the shelves were…read moreliterally empty. I asked an employee if there was an end-cap of 9mm ammunition and he told me that there wasn't. I commented that their shelves had that empty Covid look, and he told me that they hadn't restocked the shelves yet. I wiped the dusty metal shelf, showed him the significant dust my hand picked up, and looked him in the eye. He knew he'd been caught lying, but insisted that morning deliveries hadn't been put out.yet. I commented that he should wear a mask if there was that much dust in their ventilation. Going to the gun counter, there was one employee behind the counter and more than a dozen people waiting to be helped. There is premium ammunition behind the counter, but it's far enough away that you can't read the brand name. Judging by the number of people waiting to be helped, I'm not standing idly for an hour or two to ask what ammunition brands they have. Nowhere else in the store is there 14-15 people waiting to be helped -- and there's inky two sales clerks working the firearms counter. You'd think that store management would add people in firearm sales, as I've had precisely the same experience of actually waiting more than an hour to find out if they carry a certain product needed the next day at a training event. I have no idea what this store is doing. Neither do they.

Yeti is found in the Scottsdale Quarter Plaza. Yes their products are expensive due to a special…read moretechnology they use to make them. They are extremely durable and resist scratching. Their products are also well insulated keeping your items cold and frozen. Shared Street, cupboard and valet parking.

I cannot recommend this company. When you order from their website it will keep making you start…read moreover and over again. I ordered 1 tumbler and received 2 which they took my payment for two.i called customer service and said they couldn't do anything about it. I am so disappointed on them and will advise you not to order from them,

My son was looking for a firearm. It was no longer on their site and asked that I check to make…read moresure. Went over there and was able to find the firearm he wanted. Spoke with Brock who was able to ensure that the firearm would be there when we came back. Props and my thanks to Brock for taking care of my son and I. This will be one of the places we will be checking out for his firearm needs. My experience with Turner's whether CA or AZ have been great and have not had any issues with staff.

From the owner: Turner's Outdoorsman has been the headquarters for hunting, shooting and fishing. We carry a…read moresurplus of quality products, we have been and will be your one stop shop for all of your outdoor needs!