Sales lady did not understand me when I asked her for a rental wheelchair not a purchase. So me and…read moremy husband left that store and she is the only one we saw working there. I wouldn't recommend rental services.

Sign says they closed at 5. I showed up today at 4:50 pm and store was closed. I was told on the…read morephone prior to going down that they close at 5. I was in need of calmoseptine for my Sister, who unfortunately is in the hospital right now. I was disappointed by this

During our recent trip to Hawaii, we decided to rent a mobility scooter for my wife, who has…read morelimited mobility due to issues with her ankles. After researching online, I came across UGo Mobility. Their positive reviews stood out, so I reached out to them directly. They responded promptly, helped us select the right model for her needs, and coordinated delivery seamlessly. When we arrived, the scooter was already waiting for us at the hotel bell desk--ready to go. Looking back, it was easily one of the best decisions we made for the trip. The scooter allowed us to explore Waikiki comfortably and confidently. We attended a luau, enjoyed a show at the Beachcomber, and navigated the area with ease--all thanks to the mobility and freedom it provided. UGo's customer service was outstanding, the equipment was in excellent condition, and the rental rates were more than fair--worth every penny. I wouldn't hesitate to recommend them to anyone needing mobility assistance while traveling.

Phone reservation made for our trip back to Waikiki. Great customer support with delivery and pick…read moreup at the hotel. A transport wheelchair was great for my 91 year old mother. On arrival to Waikiki, customer service called to make sure I had everything needed.

The transition of getting an electric scooter for my wife was so smooth and easy! The staff Jeanine…read morewas so helpful and this was the fastest place for getting her scooter o my took 1 month!! Definitely the best!

Which we'd found Harold much sooner. Answers the phone on the first ring , a single point of…read morecontact from start to finish , what a pro. So accommodating - can't wait to rent from Harold on our next trip . Avoid the company that starts with Gam...

Omg the best place to get your scooter. Very sweet people and very polite.. when I go again I…read morewould be definitely renting my scooters there again

Flexible pickup/drop-off times for rentals. Convenient location near the Hawaii Convention Center.read more

Very nice man answered the phone and went over which strollers he carried. He patiently waited as I…read moregoogle searched the strollers and figured out which I want for our stay in Waikiki. I brought a travel stroller with me but didn't realize that lap strap would not work for our infant.. who is 10 months old and in a very wiggly stage. The stroller is delivered directly to our resort. $85 for one week that includes tax. He also has high chairs, car seats etc. lots of baby gear. At the end you leave it with your bell man and they will pick it up. Easy transaction. Called and ordered the stroller at 8 AM received it at 4pm that day. Plan ahead if not call them for rentals..

They were so kind to accommodate us at such last notice! The price is very very reasonable and we…read morehad our pick up without a hitch. All the staff is so friendly too. Much mahalo to you all!!

Business is slow so they are closing permanently. Almost all the inventory has been liquidated…read morefarewell Dauterman.

Never again! Let me start this review by saying that Dauterman USED to be our go-to store for…read moremobility aids. We've purchased walkers, trays, canes, and various other mobility accessories over the years. But I will be taking my business elsewhere. Unfortunately, we had an incident where a wheel on a rollator (one of those folding walkers that has a built in seat) came off. I brought the rollator, wheel, and other pieces into Dauterman hoping to get some assistance - Can it be fixed? How long would that take and how much? Should it be fixed or should we buy a new rollator? I was 100% ready to buy a new one, but I wanted to get some info. Too bad the gentleman who was there was unfriendly and unhelpful and became quite rude. He was watching something on his phone the whole time I was trying to talk to him. He couldn't tell me if the technician would be in this Friday or next Friday. After filling out the technician form I asked for a bag for the loose wheel, bolt, etc. He said that he didn't have a bag. I told him that I was concerned that pieces might get lost by the time the technician came in. I told him that I'd appreciate it if he could stop looking at his phone long enough to grab a bag for me - he grabs a paper bag and pretty much throws it at me. He then suggests that I could take the rollator somewhere else. I told him that I didn't want to be accused of not providing all the pieces because he's too busy playing on his phone. He then told me to take my business somewhere else and ripped up the form that I filled out. Some additional colorful words were exchanged and I left. Like I said, Dauterman used to be our go-to store. I'd like to buy local, so I'll be checking out other mobility supply stores. Otherwise I'll just order things off Amazon.

This review is long overdue! I've been working with this company (Gavin) going on 6+ years now. I…read morefirst called on them back in 2019, for a quote to install a stairlift for our newly purchased home. I got quotes from other companies as well, but ultimately decided on Island Mobility Sol. because they offered competitive pricing, worked with vendors I liked, their warranty/parts availability was attractive and mostly because they were REALLY NICE to work with. They come in, take all your measurements, then order your custom lift. After all custom parts were delivered, they installed my lift in a day. It looks so handsome, and adds a lot of value to our home/property. Since installation, it's required a few minor tweaks and they always answer their phone, come out usually the next day, within a few days. The color scheme blends really well in our home. It's slimline and doesn't take up much space when not in use. After 6 years, it runs like new, and still looks new! We LOVE our stairlift, and feel it's money well spent, NO REGRETS! Don't hesitate to call this company for all your lift needs!

Gavin provided great customer service. He took the time to answer my questions and even showed me…read morehis design online. I would highly recommend Gavin.

The day before my appointment I went on Google Maps to find out specifically where this place was…read moresince I had never been there before and I was going by bus (#53 from town). My purpose was to pick up my new CPAP machine. As soon as I got off the bus I walked across the street to the Pearl Kai shopping center and started walking along the walkway towards the back. Off to the right in the back and right next to the Tattoo shop there was Gammie HomeCare!! I walked into the showroom which was filled with with different types of walkers, comfy looking chairs and motorized wheelchairs. There was a lady sitting behind a desk helping a customer and she got up and asked me to sit down after I told her I had a 4:00pm appointment. Not even 5 minutes later Daniel Paregien, Respiratory Support Technician, came out and introduced himself and brought me into his office. Since my PCP had provided him with part of my sleep study data, he was able to chose the right CPAP machine for me. He was thorough in explaining how it worked, how to take it apart and put back together, what kind of water to use & how much, how and when to clean it & change the filter. I had to record it (I got his permission) so I wouldn't forget anything. He gave me his card so I could ask questions in future. I got to try it out to see if it fit & if it felt comfortable. It felt weird but I'll have to get used to it, starting tonight. It could save my life. I asked for permission to take photos so I wouldn't show anyone's personal information. Mahalo, Danny!! You made the whole experience so much better than I imagined.

Approximately about a week ago I drop my Supper Handy scooter to Gammie Homecare for repairs. I…read morewas a little skeptical at first because my scooter wasn't a type or brand that they would normally work on. So I was taking a risk. But low & behold they was able to trouble shoot & find the problem. Im so greatly appreciate of their technician. Much Mahalo.

They (Kekoa ? and his boss) delivered a great spanking new Hospital Bed and Light Wheelchair. Late…read morebut, there was just too much traffic. They just can't transport people; if they did then, they could lose their livelihood. Talented Office Staff Members too: like Chanelle and Kim.

They disappeared. While I have an open ticket to replace my back and seat of my wheelchair. No one…read moreanswers phones, emails bounce back. I'm disgusted.

Out of business? I've been happy with Access Medical, but…read morethey've run into financial problems and can no longer buy parts from their suppliers. They lied for months saying that Permobil was backordered, then admitted the problem when I needed parts for another chair. They say they are on credit hold with their vendors so you should not put a deposit on a chair. If they go bankrupt before delivery you will lose your money.