My dad is still pretty independent but I've been looking for someone to come in once a week and…read morehelp him clean and give him some socialization. Found this nonprofit agency on Yelp and they will do a home assessment for free so I figured win win. The manager Keahi came over today and what a great service! She was so warm and patient with dad. You pick how often you want them to come and it's only $40 an hour with a two hour minimum. Very affordable for what we are looking for. I am so happy and a small weight has been lifted off my shoulders. We live so far I worry and dad refuses to move in with us.

We didn't realize how much we needed & benefitted from the amazing staff (mahalo Jocelyn & Hedi!!)…read moreuntil we signed up. We used the services to provide weekend care for our mother & to provide our family with much needed respite for the weekdays. We were ecstatic with the one time arrival, level of professionalism & dedication of Hedi. She was a wonderful conversationalist & caregiver for a well-red, well-travelled woman in her last months of life. Please don't hesitate to give the organization a call. They're professional, flexible & compassionate- just what families most need in a critical time.

Our family is incredibly grateful for the care and compassion shown to our Aunty during her time at…read moreAAA Care Home. From the moment she was admitted into hospice care, the entire staff treated her with patience, kindness, and genuine respect, always making sure she was as comfortable as possible. A special thank you to Melita, the owner, who truly has a huge heart. She understands how sensitive and emotional this time can be for families, and you can feel that in the way she leads her team. The level of care provided goes beyond just meeting needs--it's filled with true aloha spirit. Knowing our Aunty was surrounded by such loving and attentive people gave our family peace of mind during a very difficult time. We will always be thankful for the warmth, dignity, and excellence they showed her every day.

I cannot even begin to express how much love and care my dad received from Melita, Rose and the…read morerest of their team!!! They really treat all their residents as OHANA and truly show so much love, kindness, attention and care to them. My dad left this world knowing that he was loved not only by us (his family) but also by Melita and her staff. A heartfelt thank you to all of them at AAA Care Home!

We were looking for in-home respite care services for my mom & were referred to Home Instead &…read moreanother company by "A Place for Mom". I spoke to Taylor Lee from Home Instead first & she was SO helpful & friendly, even suggesting some helpful questions I may want to ask from other providers. I decided not to bother looking any further & did not regret my decision! Taylor & all the care professionals who helped my mom were wonderful & I didn't have to worry at all! They took her on errands to the grocery store & kept her company; Patty even brought her some homemade meals to share, which she totally loved! I can't thank Taylor & all the caregivers enough; thank you all for putting my mind at ease & taking such great care of my mom!

We have been using the good people of Home Instead Windward for home care and support services for…read morenearly four months now, and we are very happy and satisfied with the quality of service & support provided. In my opinion, the company, Home Instead Windward, is a quality service organization with a high level of competence and dedication to personal home care services in Windward Oahu. We have had a Home Instead Windward person, Ariana, come to our home weekly and provide certain services, such as food preparation, personal care for my wife (diagnosed with mild dementia), and light house work. Ariana is a social person, and is a calming influence with my wife, and she shows a clear capability for positive social interaction. Ariana has an easy-going personality and is cool and unruffled if there should be any "incident." She works well with other people, and, Ariana is also a Wonderful Cook!. We like Home Instead Windward. E. R. Miller, Kailua, Hi, April 18, 2025.

I'm so happy to have had Fast Help Caregivers as our caregivers for my brother. They were so quick…read more& helpful in a very stressful time with the Rehab center pressuring us to get our own 24 hr service. I'm glad we did, I understand the center is short staff but that doesn't help your love one who needs help just going to the bathroom. Fast help has wonderful & patient workers. I highly recommend them.

I love that my call is answered in just a few rings always. I think that's super important. I've…read morereferred a few friends to this agency and they've always made sure to keep them informed and made sure I'm aware of their processes as well so we can all be on the same page. They are very kind and easy going but most importantly honest. Even if the news isn't good, they make sure to be up front and assist with finding solutions. Always a joy to talk with Sylvia and Jillian.

Extremely frustrating experience with Central Oahu Physical Therapy in Aiea…read more When Central Oahu Physical Therapy received my referral for lumbar pain, I waited an entire month just to begin treatment. I was scheduled for four weekly sessions, with my final appointment on 3/31/2026, where the physical therapist was supposed to evaluate whether I needed continued care. However, it makes no logical sense to have an evaluation when there are no further appointments available with the same physical therapist until May -- over a month away. This completely defeats the purpose of the evaluation and continuity of care. I spoke with the telephone receptionist, who also acts as the office manager. Her primary role is reception, yet she presented herself as if she were a decision maker. When I asked to have the owners call me, I was told to look them up on the website. She is not an owner and cannot make final decisions. The owners never called me. Instead, Physical Therapist Erin deNeeve Baum, an employee of Central Oahu Physical Therapy, called and left a message. I chose not to return the call because I did not want to speak with her. Oahu is a very small business community, and in a situation like this, a professional and concerned owner would have made a courtesy call. That did not happen. This office appears to have a serious breakdown in communication between the physical therapists and the front office. Rather than coordinated patient care, it feels like a system where patients are moved through a set number of visits without clear follow-through or continuity. It gives the impression that the focus is on bringing in more patients and generating revenue rather than providing effective, continuous care After four visits -- the first being mostly measurements and only three visits with minimal exercises -- I am still not better. Quite frankly, this was a waste of time. A friend shared exercises given by her own physical therapist that have been more helpful. Also, with today's technology, you would expect more modern patient support. Instead of printed paper exercise sheets, there should be access to a digital platform with guided videos and progress tracking. These types of exercises are easily found online, which makes the lack of added value from this office even more disappointing. If you are considering physical therapy, do your research and look elsewhere. Based on my experience, I would strongly caution against choosing Central Oahu Physical Therapy. You may end up frustrated, delayed in your care, and no better off than when you started. Patients deserve far better.

I've been going here about twice a week for a couple months and it's probably the best physical…read moretherapy I've been to (I've gone to PT twice before at other places). Erin is very attentive and molds my exercises to fit my needs perfectly. Jessie and Pukana at the front desk are also like the nicest I've ever experienced. I really feel welcome and cared for every time I go to my appointments.

I didn't realize that I used their service before, and was referred by my cousin speaking highly of…read morethem. Funny thing I was directed by yelp to find this place again, and they are amazing . Very friendly , and also honest too! Now days it's hard to find a trusted mechanic. I'm glad I found them again, and highly recommend them for future services

Justin was very helpful to coordinate service for our dad!…read moreWe are expecting great relationship. We have one of thier team members coming today to do a trial. God bless wendy

We had to cancel service with Brightstar, the raised their prices to accommodate our schedules so…read moreit wasn't worth the price.

From March of 2021, I've had brightstar, a great company, the people are awesome, they are…read moreprofessional, really nice the type of care they provide is absolutely phenomenal, 4 years later im still with this amazing company, thank you guys for being good to me & my family, totally recommend this company out of all the companies out there

Talked to a woman about having part time home care. She said she would look into it. Waited couple…read moreweeks, then I called and texted her. I got no reply back. At least, have the courtesy to reply back with any updates. Total time waiting was almost a month.

KUPUNA CARE ~ There is nobody in Hawaii who cares more…read moreabout their clients than Kupuna Care. Flo is THE BEST and I truly mean that! Her compassion for her clients and their care is beyond words. Flo asks all the right questions about your loved one into detail and then she goes to work. Flo's dedication to her clients and their placement is her top priority. Flo found my mom the perfect facility that met all my mom's needs. Flo did this in record time as we were in need of immediate placement. Flo is very thorough, efficient, knowledgeable, reliable. She treats you like family and follows up on how everything is going and if you have questions or concerns she takes care of that as well, swiftly and efficiently. You want the best of the best ... look no further than KUPUNA CARE and Flo!! I'm forever grateful and thankful for all that Kupuna Care & Flo did for my mom, as my mom is "thriving" in her new facility. Our family and friends are also thankful for Flo and the life she brought back to my mom. Kupuna Care Mahalo for all you have done for my mom and my family and friends and especially the peace of mind you gave to me ( daughter ) and our whole Ohana Flo you are priceless

I came across Bayada when my son was first diagnosed as being on the autism spectrum. So of course…read moreI did a deep dive to find out what I can do to best help my son. I was advised by my son's pediatrician, social worker, and other families on the ASD journey to get on as many wait list as possible. This is where Bayada comes in. I called around to many ABA clinics and they all have wait lists. Depending on the hours you're looking into, the wait can be several months to years. Initially I asked to be put on the waitlist for afternoon services but my son's developmental pediatrician had put in a request for all day services, meaning my wait turned out only to be a couple months. Literally like 2 months. He was done with early intervention in July, started Spec Ed preschool in August, and in September we pulled him out of Spec Ed to go to ABA full time. Going to Bayada the first thing I noticed is that office clerks are smiling. For me that always a great sign. Upon doing our intake interview we got to see the clinic, meet the director, and some staff. As a parent, I've learned to trust my instincts. No other ABA clinic has put me at such ease as Bayada. I know that I can easily reach my sons BCBA, RBTs, or anyone of the office staff when the need arises. Another thing, is that the staff genuinely care about your family and your child. Everyday we are greeted with smiles and at the end of the day we are filed in on what his struggles and successes are. It also helps that my son absolutely adores his RBTs and BCBA. I know he's in good hands. Payments wise they do take and bill your insurance first before sending you the bill. We have private insurance and it covers a good portion of his services. They also do automatic weekly payments if that's the kind of thing you like to do. Make sure to check if they accept your insurance. Also some insurances my require a prior authorization before services start. It helps to have all your paperwork from early intervention as well as Doctors visit and the psychologist diagnosis evaluation. Make you sure have copies of everything, as it makes the intake process go smoothly.

Worked for this company for 3 years. They're stingy with raises and spend their money on snacks and…read moreBayada bucks even though everybody has said countless times they'd rather have raises. When they found out I was leaving the company for another company (pay was way higher) they weren't very nice after that. Put in mind I only told one person and next thing I know they all knew. Some of them even talked down on the company I was transferring to saying "they're not gonna last" blah blah. Overall very unprofessional and they only like you if you do whatever they ask. I know there are pros and cons at every company but why would I do the same type of job for way less AND deal with sassy attitudes.