We have TRIED to get our son into this "DUAL DIAGNOSE" Program called Po'ailani in Kailua. I have…read morenever seen such a DISORGANIZED Administration anywhere as this so called Rehab Center. They have all these paper work for you to figure out before they even take a look at your attempt to enter their program. They don't answer their phones, nor call you back, so you end up driving there. They are busy doing intakes but you want your process going and leave paper work with them to only find that they loose it in the middle of their move to another office. We have waited 4 months to get our son into this program, and till today, NO CALL. I have made a total of 10+ phone calls to them. They treated us as they don't want you there. Find another program. If you want to get your child serious help... Po'ailani is NOT the place. Good luck! We are still searching.

Wonderful Staff/Resoures..So Happy with the Amazing Services I Have Received.read more

"Providing High-Quality In-Home Care Since 2002"…read more 10/10 service if you or your loved ones need: companionship, nursing care, a caregiver, etc. Staff are all licensed and CPR-certified. Services available allover Oahu at affordable rates, contacting them prior to get an exact rate amount is encouraged. Locally owned and operated. Woman run. Such a great home health agency to work with!

Senior Options was incredible from my first call I made when I spoke with Jojo the owner. Within…read more a day, Senior Options sent a caregiver and quickly filled all other times we needed services. With each new caregiver Jojo or one of her staff came to introduce the person and review the care plan. Everyone was very kind and caring to my husband and our family. They were truly angels

My sister was recently transported from Queen's Medical Center to Navian Hawaii. Although she was…read morethere for only 2 nights before she went home with Jesus, the staff were amazing! They were very attentive and caring, yet professional. The home itself was warm and welcoming with a beautiful backyard set-up for visitors to enjoy. While it may not be the most modern home, it is filled with the most important thing...love and compassion. Even though there was a constant flow of family and friends who came to say their final good-byes to my sister, at no time did the staff make us feel like we were intrusive or disruptive. Their care of my sister during her last days and especially after she passed, were phenomenal. They gave us the space and time to grieve, all the while assuring us that they were there if we needed them. My hope and prayer is that no family will ever have to utilize a hospice care, but if they did, I highly recommend Navian Hawaii. My family and I are extremely grateful for the loving care given to my sister.

Hospice Hawaii has a home in Kailua. The house is a nursing home. It is a one story home with…read morefive bedrooms, three bathrooms, laundry room, kitchen, living room, and family room. The backyard of the hospice house has a small garden area, a patio, and a swimming pool. The home has four nurses rotating 24/7, a housekeeper, and a cook. All staff members work for Hospice Hawaii. The bedrooms are divided into two residential rooms and three respite rooms. The residential rooms are for patients who needs long term care by the nurses. The respite rooms are for patients who are staying for five nights for free (got to give the caregivers a break). After the fifth night it is $100 a day. Each bedroom consist of a hospital bed, a recliner, small dresser, and television. Emergency oxygen tanks are available in each room in case the electric goes out. There are few portable oxygen machines for the patient to use in the family room or the bedroom. Two of the bathrooms are reserved for the patients while the third bathroom is for staff members and visitors. The patient bathroom is equipped with handicap railings near the toilet and the shower. There are commode toilets available for patients who are unable to use the bathroom. The living room is more like a little lobby area with a beverage station for guests, sign in log for visitors and volunteers, as well as a round two seater table. The family room has a couch, a recliner, small table, and a entertainment shelf with books, DVDs, and a television. My pops stayed at the Hospice Hawaii Kailua house for five nights. Hospice Hawaii made transportation available through ABC Transportation with a pickup in Waianae and drop off in Kailua. He arrived there on Tuesday August 29, 2017. After his five nights stay in Kailua then he got transported back to Waianae from Alii Transportation. The nurses that I have met personally like Rolyn and Yvonne are very friendly and outgoing. They joked around with my pops while he was in Kailua. My pops has his own opinions about the other nurses whom I did not meet. Guests are able to visit their loved ones as long as the noise is down. The nursing home is a peaceful environment so the other patients are able to relax and sleep when needed. There was a big difference in weather for my pops to experience. Waianae tends to be hot. Kailua was raining on Tuesday (8/29/2017) while all other days was cooler and comfortable weather. Family members are able to call their loved ones who are staying at the hospice house. Phone calls need to be limited and the nurses normally answers the phone. A loved one may refuse the call especially if he/she is too tired to talk. 52/100

Our family found Toni after working with multiple CNAs that did not work out. Toni came to our…read morehome four or five overnights a week to watch my grandmother so our family could sleep peacefully. My grandmother has Alzheimer's making her sometimes combative, confused, and agitated. Our family has never seen anyone be so good with my grandmother in those times. Toni could handle my grandmother at her worst, something difficult for even my family. Toni is dependable. She is caring, kind, and patient. She has been a blessing to our family. We have nothing but wonderful things to say about her and her business.

Toni and her team are wonderful. From the first moment they started working with my grandma to 6…read moremonths later, we couldn't be happier. We have not one complaint about the care we have gotten from each and every staff member: Toni, Kesia, Ruby and Lovie. They treat my grandma like she is their family and we could not ask for more. My grandmother is able to be at home and that is because of Jens Caregivers. If you need in home care, call Toni. You will not be disappointed.

I loved working for this company. The administration people are so caring and on top of everything,…read moreand the staff were all teamwork, I even fell in love with the clients.

I cannot compliment the Castle Home Care staff enough. My brother was discharged from a care…read morefacility and in a wheelchair in his own apartment. They provided a fantastic team of nurses and PT/OT who have all been an awesome support system and have helped him to start gain back the confidence and skills to be out of the facility. A consummate group of professionals who care deeply about their patients. Mahalo for your kokua!

My dad is still pretty independent but I've been looking for someone to come in once a week and…read morehelp him clean and give him some socialization. Found this nonprofit agency on Yelp and they will do a home assessment for free so I figured win win. The manager Keahi came over today and what a great service! She was so warm and patient with dad. You pick how often you want them to come and it's only $40 an hour with a two hour minimum. Very affordable for what we are looking for. I am so happy and a small weight has been lifted off my shoulders. We live so far I worry and dad refuses to move in with us.

We didn't realize how much we needed & benefitted from the amazing staff (mahalo Jocelyn & Hedi!!)…read moreuntil we signed up. We used the services to provide weekend care for our mother & to provide our family with much needed respite for the weekdays. We were ecstatic with the one time arrival, level of professionalism & dedication of Hedi. She was a wonderful conversationalist & caregiver for a well-red, well-travelled woman in her last months of life. Please don't hesitate to give the organization a call. They're professional, flexible & compassionate- just what families most need in a critical time.

Art was great with helping my elderly mom with some light housework, food shopping and driving her…read moreto the library or doctors apppointments. He really became like part of the family. His prices are reasonable and his availability was flexible. Hes a great home care helper to work with, we use him regularly now to help out with my mom. Highly recommended.

We used this service for my parents and were two for two with caregivers. They were both very…read morewarm, caring and competent. I thought it would take time for us to find caregivers we were comfortable with - but we loved the two ladies that picked up our shifts. I especially appreciated them asking what can they do around the house when my parents were sleeping. Yes, I highly recommend them!

When you call, you have someone on the line responding with scripted AI responses…read more Alex took my information and never even asked the name of my Mom that needs care. The number is a call center. No human interaction. THUMBS DOWN right out the gate. Had me fooled in the beginning but yoy can tell because the response is delayed following answers to their scripted questions. Went through the whole scheduling of an assessment then canceled it because of this.

Talked to a woman about having part time home care. She said she would look into it. Waited couple…read moreweeks, then I called and texted her. I got no reply back. At least, have the courtesy to reply back with any updates. Total time waiting was almost a month.

KUPUNA CARE ~ There is nobody in Hawaii who cares more…read moreabout their clients than Kupuna Care. Flo is THE BEST and I truly mean that! Her compassion for her clients and their care is beyond words. Flo asks all the right questions about your loved one into detail and then she goes to work. Flo's dedication to her clients and their placement is her top priority. Flo found my mom the perfect facility that met all my mom's needs. Flo did this in record time as we were in need of immediate placement. Flo is very thorough, efficient, knowledgeable, reliable. She treats you like family and follows up on how everything is going and if you have questions or concerns she takes care of that as well, swiftly and efficiently. You want the best of the best ... look no further than KUPUNA CARE and Flo!! I'm forever grateful and thankful for all that Kupuna Care & Flo did for my mom, as my mom is "thriving" in her new facility. Our family and friends are also thankful for Flo and the life she brought back to my mom. Kupuna Care Mahalo for all you have done for my mom and my family and friends and especially the peace of mind you gave to me ( daughter ) and our whole Ohana Flo you are priceless