My dad is still pretty independent but I've been looking for someone to come in once a week and…read morehelp him clean and give him some socialization. Found this nonprofit agency on Yelp and they will do a home assessment for free so I figured win win. The manager Keahi came over today and what a great service! She was so warm and patient with dad. You pick how often you want them to come and it's only $40 an hour with a two hour minimum. Very affordable for what we are looking for. I am so happy and a small weight has been lifted off my shoulders. We live so far I worry and dad refuses to move in with us.

We didn't realize how much we needed & benefitted from the amazing staff (mahalo Jocelyn & Hedi!!)…read moreuntil we signed up. We used the services to provide weekend care for our mother & to provide our family with much needed respite for the weekdays. We were ecstatic with the one time arrival, level of professionalism & dedication of Hedi. She was a wonderful conversationalist & caregiver for a well-red, well-travelled woman in her last months of life. Please don't hesitate to give the organization a call. They're professional, flexible & compassionate- just what families most need in a critical time.

I loved working for this company. The administration people are so caring and on top of everything,…read moreand the staff were all teamwork, I even fell in love with the clients.

I cannot compliment the Castle Home Care staff enough. My brother was discharged from a care…read morefacility and in a wheelchair in his own apartment. They provided a fantastic team of nurses and PT/OT who have all been an awesome support system and have helped him to start gain back the confidence and skills to be out of the facility. A consummate group of professionals who care deeply about their patients. Mahalo for your kokua!

I am a satisfied client of Home Instead Windward, since January of 2025. Quality in-home support…read moreservices, performed by good ladies who know what they are doing. Hey . . . . Home Instead Windward management, give ARI a bonus. She deserves it. E. R. Miller. Maunawilli Valley, Kailua.

We were looking for in-home respite care services for my mom & were referred to Home Instead &…read moreanother company by "A Place for Mom". I spoke to Taylor Lee from Home Instead first & she was SO helpful & friendly, even suggesting some helpful questions I may want to ask from other providers. I decided not to bother looking any further & did not regret my decision! Taylor & all the care professionals who helped my mom were wonderful & I didn't have to worry at all! They took her on errands to the grocery store & kept her company; Patty even brought her some homemade meals to share, which she totally loved! I can't thank Taylor & all the caregivers enough; thank you all for putting my mind at ease & taking such great care of my mom!

After leaving a nursing home, my 86 year old mother received physical therapy from LESLIE and…read moreoccupational therapy from ANNA. They were both so caring, patient, cheerful, and professional. We couldn't have asked for better therapists!

When you call, you have someone on the line responding with scripted AI responses…read more Alex took my information and never even asked the name of my Mom that needs care. The number is a call center. No human interaction. THUMBS DOWN right out the gate. Had me fooled in the beginning but yoy can tell because the response is delayed following answers to their scripted questions. Went through the whole scheduling of an assessment then canceled it because of this.

We used this service for my parents and were two for two with caregivers. They were both very…read morewarm, caring and competent. I thought it would take time for us to find caregivers we were comfortable with - but we loved the two ladies that picked up our shifts. I especially appreciated them asking what can they do around the house when my parents were sleeping. Yes, I highly recommend them!

"Providing High-Quality In-Home Care Since 2002"…read more 10/10 service if you or your loved ones need: companionship, nursing care, a caregiver, etc. Staff are all licensed and CPR-certified. Services available allover Oahu at affordable rates, contacting them prior to get an exact rate amount is encouraged. Locally owned and operated. Woman run. Such a great home health agency to work with!

Senior Options was incredible from my first call I made when I spoke with Jojo the owner. Within…read more a day, Senior Options sent a caregiver and quickly filled all other times we needed services. With each new caregiver Jojo or one of her staff came to introduce the person and review the care plan. Everyone was very kind and caring to my husband and our family. They were truly angels

Hospice Hawaii has a home in Kailua. The house is a nursing home. It is a one story home with…read morefive bedrooms, three bathrooms, laundry room, kitchen, living room, and family room. The backyard of the hospice house has a small garden area, a patio, and a swimming pool. The home has four nurses rotating 24/7, a housekeeper, and a cook. All staff members work for Hospice Hawaii. The bedrooms are divided into two residential rooms and three respite rooms. The residential rooms are for patients who needs long term care by the nurses. The respite rooms are for patients who are staying for five nights for free (got to give the caregivers a break). After the fifth night it is $100 a day. Each bedroom consist of a hospital bed, a recliner, small dresser, and television. Emergency oxygen tanks are available in each room in case the electric goes out. There are few portable oxygen machines for the patient to use in the family room or the bedroom. Two of the bathrooms are reserved for the patients while the third bathroom is for staff members and visitors. The patient bathroom is equipped with handicap railings near the toilet and the shower. There are commode toilets available for patients who are unable to use the bathroom. The living room is more like a little lobby area with a beverage station for guests, sign in log for visitors and volunteers, as well as a round two seater table. The family room has a couch, a recliner, small table, and a entertainment shelf with books, DVDs, and a television. My pops stayed at the Hospice Hawaii Kailua house for five nights. Hospice Hawaii made transportation available through ABC Transportation with a pickup in Waianae and drop off in Kailua. He arrived there on Tuesday August 29, 2017. After his five nights stay in Kailua then he got transported back to Waianae from Alii Transportation. The nurses that I have met personally like Rolyn and Yvonne are very friendly and outgoing. They joked around with my pops while he was in Kailua. My pops has his own opinions about the other nurses whom I did not meet. Guests are able to visit their loved ones as long as the noise is down. The nursing home is a peaceful environment so the other patients are able to relax and sleep when needed. There was a big difference in weather for my pops to experience. Waianae tends to be hot. Kailua was raining on Tuesday (8/29/2017) while all other days was cooler and comfortable weather. Family members are able to call their loved ones who are staying at the hospice house. Phone calls need to be limited and the nurses normally answers the phone. A loved one may refuse the call especially if he/she is too tired to talk. 52/100

My sister was recently transported from Queen's Medical Center to Navian Hawaii. Although she was…read morethere for only 2 nights before she went home with Jesus, the staff were amazing! They were very attentive and caring, yet professional. The home itself was warm and welcoming with a beautiful backyard set-up for visitors to enjoy. While it may not be the most modern home, it is filled with the most important thing...love and compassion. Even though there was a constant flow of family and friends who came to say their final good-byes to my sister, at no time did the staff make us feel like we were intrusive or disruptive. Their care of my sister during her last days and especially after she passed, were phenomenal. They gave us the space and time to grieve, all the while assuring us that they were there if we needed them. My hope and prayer is that no family will ever have to utilize a hospice care, but if they did, I highly recommend Navian Hawaii. My family and I are extremely grateful for the loving care given to my sister.

After working with 4 different care agencies over the past few years my overall assessment is that…read moreHome Instead is far and away the best on the island, with a few caveats. Paul is the owner and though he lives in California he has been involved and available always from day one, and hires great people to run this operation. Ty and Andy especially we have found to be nearly always responsive, compassionate and organized, often going above and beyond. Just really nice people. Many agencies only have one contact person, Home Instead provides a team, so that you are never left hanging. You want foremost to know you can count on the staff in charge to make sure all the needs of your loved one are addressed and that the care plan and any important changes are clearly and quickly communicated to caregivers. AND of course that they have a deep enough bench of qualified caregivers Overall the people they have sent to care for my Mom have been wonderful and the staff always professional. Our Mom has Alzheimers so we were especially impressed that Home Instead even offers their staff special training in how to work with clients with dementia. Now the caveats: 1. NO DIRECT CAREGIVER COMMUNICATION: The downside of working with agencies is that most will NOT allow you to communicate directly with your loved ones caregiver, except while they are physically on the premises working, and only using your LO's landline, not the caregivers cell. Need to get an urgent message to a caregiver? "Tsunami coming, please get mom to high ground!" Or send a photo, text or document by cell? Good luck. All has to go via staff. And when that second hand relay doesn't work it can be just a hassle or hazardous i.e. "surgery scheduled, mom must not eat tomorrow morning!" 2. REPORTING: Want to hear how your LO's day went, if they fell or fainted, were upset by something, agitated, hurt? Caregivers keep a log of what happened during their shift, which is helpful for the next caregiver arriving, but if you aren't regularly at your loved ones house to review it, or live elsewhere, the log is useless as a reporting device for family. There is an online "portal" where caregivers check off tasks performed. But it is pretty rudimentary. Staff came up with a workaround for us, allowing us to create our own checklist and sheet to write comments that caregivers can photograph and send on to us via staff. But still not as good as getting a phone call post shift to just say- "hey, Mom was really upset or depressed today" Or "the bank called and needs her signature on an important document", Or "she may have just given $10,000 away over the phone" (Yes, this happened. Thankfully when her private caregiver was there who texted us ASAP to alert us) 3. BAD EXPERIENCE WITH KAT T: Most of Home Instead's caregivers have been great but we cannot recommend Kat. Want to be regularly lectured about how it's YOUR JOB to take care of your own mother? Or alternately be told to stop meddling, "chill out" when you do get involved, or bring up an important task she overlooked (i,e. Mom's hearing aids again not turned on so she could not hear all day)? Then you'll do great with Kat. We found her exceptionally difficult to work with. She refused to work as part of a team with our other caregivers. Had a car, but she didn't like the hassle of having to walk to get her car to take mom places so we ended up having to cancel all morning appointments, and shift those to her afternoon caregivers. She was diligent about laundry and dishes, but seemed more comfortable most days acting as maid more than companion. She's probably best with a mostly nonverbal client who just needs to be cleaned up after and fed, and with a family who are happy to let her run her own show without any input.

How can you call yourself a caregiving agency when you can't even provide adequate staffing or…read morecompliant certified nurse aides that have the skill set to provide care in the house. They don't even have registered nurses perform an assessment or oversee these "caretakers". There's zero oversight of these employees expected to caregivers for my aging relative. Not only is it waste of time and money to go through this agency-I do not feel safe using this agency. And I don't think others should too.

've had Nursing services from Attention Plus Care for over 10 years for my son. They've made my…read morelife so much easier, I'm able to go to work with peace of mind that he's being well taken cared of. I'm especially great full for my scheduler Sam, she's on the ball when it comes to making sure we have coverage for my son. And we love all his nurses, we have a nurse that's been with us since we've been with APC, that all treat him like he's part of their own family. I always recommend Attention Plus Care to all my family and friends looking for a in home care giver. Mahalo to Eileen and her staff at Attention Plus Care for your exceptional service and staff.

We hired attention care plus when my uncle was in the hospital, and have been very pleasantly…read moresurprised by the level of care he's received. The administrators and caregivers have been very responsive and dependable. They check in often, will do FaceTime with us from the hospital room, and put our mind at ease knowing that he is receiving excellent care.