Beware! Vivian Yamashiro is a thief! My brother, a 20+ year Air Force veteran, died Sunday New…read moreYear's morning 2023. On Christmas Day when I visited my brother who was under hospice care, I gave a $5,235 check dated Jan 1st for his month of January stay. Vivian knew my brother was on death's door the week after Xmas and expected to die any day before the New Year. When he passed away I sent a message to Vivian advising her in advance that I would cancel the check, with no reply from Vivian. But when I saw it had not been cashed in January, I withdrew money from the account. But unknown to me, she had already cashed his check on December 28th, even though it was dated 1/1/2023. Again, she knew my brother was dying and expected to die any day before the New Year, yet she stole the $5,235,00 from this decorated retired 20 year veteran. Beware! Nonetheless, the hired caregivers were remarkably capable and caring to patients. Too bad can't say the same for the owner.

Horrible absolutely horrible. This care home is overpriced and beyond what is charged for a solo…read moreroom better care and communication with family is needed. They would not let me see my dying mother. Shut the door in my face and said it's for legal reasons. My mom is dying nokne has the right to say I can't see her. Being shoved out the door having to communicate through the screen like a criminal is NOT OK. Alert system for my dying mother were beyond insufficient. A cowbell was tied to her bed . It's 2022 not ok

Kina Ole Estate has truly been a blessing and life saver for our family. When my auntie fell, we…read morewere worried and unsure of where to turn, but finding Kina Ole Estate gave us the comfort and peace of mind we desperately needed. The home is beautiful, peaceful, and welcoming, and the staff treats auntie with kindness, patience, professionalism, and genuine. It is such a relief to know she is safe, respected, and surrounded by people who truly look after her well-being. Each resident has their own room and bathroom. Which gives them comfort, privacy, and dignity. Our family is deeply grateful for the love, compassion, and support Kina Ole Estate has shown to my auntie and to all of us

Having to place your loved one in an assisted living facility is one of the most difficult decision…read morefor a family to make. The process is stressful, emotional & can be overwhelming! There are so many options out there & finding a facility that is the right fit for your loved one is so important. Our family had to make that heart wrenching decision to place my dad in an assisted living facility & after looking at many options & visiting many facilities we first placed him in a large facility that was very nice, staff was nice & looked like it had all the bells & whistles...after about 4 weeks & many reasons later we knew that it was not a good fit for him & we needed to move him...he needed a smaller more home like atmosphere with more individual attention. A friend suggested Kina'Ole in Kaneohe & we arranged for a tour with the owner Beth. From the very moment we entered the beautiful gated property we knew this was the place for dad...it was exactly what we were looking for! The grounds are so beautiful & well taken care of...3 separate homes on the property with beautiful trees & flowers everywhere...nice paved walkways & even a few chickens running around with their baby chicks...my dad loved it!! We decided to place him there & it is the best decision ever!!! Dad's house has 8 rooms...each resident has their own large bedroom & private bathroom which we could decorate however we wanted too...so it could feel like home for him...theres a large living room/common area where the residents have their daily activities & delicious home cooked meals & where they can just relax together on their own recliners & watch a movie together & have a snack. There's lots of staff to help out & to care for dad & all the residents...the entire staff at Kina'Ole are amazing!!! They have made the transition so easy for dad & our family & to watch dad immediately feel welcomed, comfortable & relaxed there has been the best feeling in the world!! Dad loves to be outdoors & take walks & the staff will take him outside twice a day for a nice long walk or whenever he'd like one...they truly care for the residents as though they were their own family members! Dad told me that he "feels spoiled" there cause they all so attentive & take such good care of him! I almost cried hearing him say those words because I knew we had found the perfect place for him!!! He is thriving & happy & so are we!!! We now don't have the constant worry we had before...we know that everyone at Kina'Ole makes it their priority to care for dad's physical & emotional well-being...we finally have peace of mind The icing on the cake was last week I got a text message for Wehilani (head nurse in his house) & she sent me pics of dad out & about with his housemates enjoying the gorgeous grounds & having fun with his new friends. She shared with me how his week went...how well he's adjusting, how his appetite has been, how he's been sleeping (great) & just a report of his week Kina'Ole is a hidden gem & our family feels so blessed to now be part of their ohana!

Terri Nakasone was our point of contact when my mom was transitioning out of hospice care where we…read morewanted to place her into a private care home environment. Through every step of the way, Terri was a great resource in terms of our preferences and coordinating all of the different parts which went on behind the scenes. She came to the rescue again when we needed to make a change to a foster care home. As other reviewers have mentioned, they have very compassionate and caring professionals that go out of their way to help make the process of caregiver placement as painless as possible. Without this valuable resource (including having Terri as our contact), I wouldn't have known where to start. Thank you (Terri and all the great people at Kupuna Care Connection) for this very valuable service.

Talked to a woman about having part time home care. She said she would look into it. Waited couple…read moreweeks, then I called and texted her. I got no reply back. At least, have the courtesy to reply back with any updates. Total time waiting was almost a month.

Still not sure about this place , so far staff is very nice , but my mother was transported from…read morethe hosp to here for PT care , but we're checked in her room , but no office personnel was here to help with understanding there rules , protocol , visiting hours ETC .. We sat for over an hour ‍‍we weren't gonna leave till we got info, so a nurse came in eventually . I was hesitant to leave my fragile mother . Well I left unconfident & unsure seamed like no one was gonna check on her .

Such a treasure to volunteer and spend our time with these amazing Kupuna. Bright smiles and happy…read morehearts leave us feeling blessed, tremendously. Plan to come as often as possible and continue traditions here.

I loved working for this company. The administration people are so caring and on top of everything,…read moreand the staff were all teamwork, I even fell in love with the clients.

I cannot compliment the Castle Home Care staff enough. My brother was discharged from a care…read morefacility and in a wheelchair in his own apartment. They provided a fantastic team of nurses and PT/OT who have all been an awesome support system and have helped him to start gain back the confidence and skills to be out of the facility. A consummate group of professionals who care deeply about their patients. Mahalo for your kokua!

My dad is still pretty independent but I've been looking for someone to come in once a week and…read morehelp him clean and give him some socialization. Found this nonprofit agency on Yelp and they will do a home assessment for free so I figured win win. The manager Keahi came over today and what a great service! She was so warm and patient with dad. You pick how often you want them to come and it's only $40 an hour with a two hour minimum. Very affordable for what we are looking for. I am so happy and a small weight has been lifted off my shoulders. We live so far I worry and dad refuses to move in with us.

We didn't realize how much we needed & benefitted from the amazing staff (mahalo Jocelyn & Hedi!!)…read moreuntil we signed up. We used the services to provide weekend care for our mother & to provide our family with much needed respite for the weekdays. We were ecstatic with the one time arrival, level of professionalism & dedication of Hedi. She was a wonderful conversationalist & caregiver for a well-red, well-travelled woman in her last months of life. Please don't hesitate to give the organization a call. They're professional, flexible & compassionate- just what families most need in a critical time.

We used this service for my parents and were two for two with caregivers. They were both very…read morewarm, caring and competent. I thought it would take time for us to find caregivers we were comfortable with - but we loved the two ladies that picked up our shifts. I especially appreciated them asking what can they do around the house when my parents were sleeping. Yes, I highly recommend them!

When you call, you have someone on the line responding with scripted AI responses…read more Alex took my information and never even asked the name of my Mom that needs care. The number is a call center. No human interaction. THUMBS DOWN right out the gate. Had me fooled in the beginning but yoy can tell because the response is delayed following answers to their scripted questions. Went through the whole scheduling of an assessment then canceled it because of this.

Hidden in Kaneohe this place truly is the ideal place to send loved ones for short-term, long-term,…read morehospice, and respite care. Theyre currently undergoing construction to create nicer facilities thatll up the quality of life for the residents. Hopefully theyve finished as Ive started this review in 2019. Overall its a very nice facility, plus its ACed! I had the opportunity to meet with some of the staff and I received nothing but very professional vibes. They take great pride in the facility, their staff, and their abilities to provide a really high level of care. The nursing staff are very friendly and very attentive. Would recommend if you needed long-term care for family.

A lot care and intention goes into providing a healing environment for the myriad of human…read moresituations seeking care. Aloha Nursing and Rehab Centre answered all of our hopes for the care and rehabilitation of my husband. Every aspect of care was provided in a facility that shows excellence on all levels. Not only the staff at all levels showed skill and pride in their areas of service, the atmosphere of positivity is constant. The cleanliness is top notch, and above any experienced elsewhere. The meals were multiple choices to suit tastes, diets, abilities, etc. The activities are plentiful and fun, as well as visiting entertainment. The Physical Rehab staff are excellent and skilled, and in concert with the nursing staff, provide the essential components needed to bring recovery and healing. Dr. Beh was extremely empowering and personable. Thankful! ALOHA permeates every aspect of this facility!!

My sister was recently transported from Queen's Medical Center to Navian Hawaii. Although she was…read morethere for only 2 nights before she went home with Jesus, the staff were amazing! They were very attentive and caring, yet professional. The home itself was warm and welcoming with a beautiful backyard set-up for visitors to enjoy. While it may not be the most modern home, it is filled with the most important thing...love and compassion. Even though there was a constant flow of family and friends who came to say their final good-byes to my sister, at no time did the staff make us feel like we were intrusive or disruptive. Their care of my sister during her last days and especially after she passed, were phenomenal. They gave us the space and time to grieve, all the while assuring us that they were there if we needed them. My hope and prayer is that no family will ever have to utilize a hospice care, but if they did, I highly recommend Navian Hawaii. My family and I are extremely grateful for the loving care given to my sister.

Hospice Hawaii has a home in Kailua. The house is a nursing home. It is a one story home with…read morefive bedrooms, three bathrooms, laundry room, kitchen, living room, and family room. The backyard of the hospice house has a small garden area, a patio, and a swimming pool. The home has four nurses rotating 24/7, a housekeeper, and a cook. All staff members work for Hospice Hawaii. The bedrooms are divided into two residential rooms and three respite rooms. The residential rooms are for patients who needs long term care by the nurses. The respite rooms are for patients who are staying for five nights for free (got to give the caregivers a break). After the fifth night it is $100 a day. Each bedroom consist of a hospital bed, a recliner, small dresser, and television. Emergency oxygen tanks are available in each room in case the electric goes out. There are few portable oxygen machines for the patient to use in the family room or the bedroom. Two of the bathrooms are reserved for the patients while the third bathroom is for staff members and visitors. The patient bathroom is equipped with handicap railings near the toilet and the shower. There are commode toilets available for patients who are unable to use the bathroom. The living room is more like a little lobby area with a beverage station for guests, sign in log for visitors and volunteers, as well as a round two seater table. The family room has a couch, a recliner, small table, and a entertainment shelf with books, DVDs, and a television. My pops stayed at the Hospice Hawaii Kailua house for five nights. Hospice Hawaii made transportation available through ABC Transportation with a pickup in Waianae and drop off in Kailua. He arrived there on Tuesday August 29, 2017. After his five nights stay in Kailua then he got transported back to Waianae from Alii Transportation. The nurses that I have met personally like Rolyn and Yvonne are very friendly and outgoing. They joked around with my pops while he was in Kailua. My pops has his own opinions about the other nurses whom I did not meet. Guests are able to visit their loved ones as long as the noise is down. The nursing home is a peaceful environment so the other patients are able to relax and sleep when needed. There was a big difference in weather for my pops to experience. Waianae tends to be hot. Kailua was raining on Tuesday (8/29/2017) while all other days was cooler and comfortable weather. Family members are able to call their loved ones who are staying at the hospice house. Phone calls need to be limited and the nurses normally answers the phone. A loved one may refuse the call especially if he/she is too tired to talk. 52/100

Our family found Toni after working with multiple CNAs that did not work out. Toni came to our…read morehome four or five overnights a week to watch my grandmother so our family could sleep peacefully. My grandmother has Alzheimer's making her sometimes combative, confused, and agitated. Our family has never seen anyone be so good with my grandmother in those times. Toni could handle my grandmother at her worst, something difficult for even my family. Toni is dependable. She is caring, kind, and patient. She has been a blessing to our family. We have nothing but wonderful things to say about her and her business.

Toni and her team are wonderful. From the first moment they started working with my grandma to 6…read moremonths later, we couldn't be happier. We have not one complaint about the care we have gotten from each and every staff member: Toni, Kesia, Ruby and Lovie. They treat my grandma like she is their family and we could not ask for more. My grandmother is able to be at home and that is because of Jens Caregivers. If you need in home care, call Toni. You will not be disappointed.