Beware! Vivian Yamashiro is a thief! My brother, a 20+ year Air Force veteran, died Sunday New…read moreYear's morning 2023. On Christmas Day when I visited my brother who was under hospice care, I gave a $5,235 check dated Jan 1st for his month of January stay. Vivian knew my brother was on death's door the week after Xmas and expected to die any day before the New Year. When he passed away I sent a message to Vivian advising her in advance that I would cancel the check, with no reply from Vivian. But when I saw it had not been cashed in January, I withdrew money from the account. But unknown to me, she had already cashed his check on December 28th, even though it was dated 1/1/2023. Again, she knew my brother was dying and expected to die any day before the New Year, yet she stole the $5,235,00 from this decorated retired 20 year veteran. Beware! Nonetheless, the hired caregivers were remarkably capable and caring to patients. Too bad can't say the same for the owner.

Horrible absolutely horrible. This care home is overpriced and beyond what is charged for a solo…read moreroom better care and communication with family is needed. They would not let me see my dying mother. Shut the door in my face and said it's for legal reasons. My mom is dying nokne has the right to say I can't see her. Being shoved out the door having to communicate through the screen like a criminal is NOT OK. Alert system for my dying mother were beyond insufficient. A cowbell was tied to her bed . It's 2022 not ok

After a bout of hospital-acquired pneumonia turned our loved-one's nursing home stay from rehab to…read morelong-term care, our lives were turned inside out. While the CNAs and RNs at the nursing home provided all the basic care and kindness they could, the staffing just wasn't robust enough and we watched him go from walking to bedridden to rapid weight loss and failing, all within 2-1/2 months. We spent exhaustive amounts of time looking for alternative care that could give him a second chance, but despite a lot of glittering promises upfront from care placement agencies, every option came up empty. Finally we found Kina'Ole Estate. On our initial Google search, we breezed over Kina'Ole because we wrongly presumed from its architecture, design, and layout that only assisted living services would be offered. All the long-term care facilities we encountered looked like either a nursing home or a residential care home. Nestled in a gated, tropical setting in Kane'ohe, Kina'Ole is what long-term care should be, but seldom is. Each of the houses on the estate has no more than 8 residents, each with their own sizeable private room with en suite accessible bathroom and roll-in shower. The rooms are arranged around the periphery of each building so each resident has a bank of windows to provide sunlight and fresh breezes, as well as an individual split air conditioning unit for summer days if it gets a bit warm or humid. In the center of each house is a very large common room separated into various sitting areas where residents receive their meals (each house has a kitchen where the home-cooked meals are prepared) and are able to socialize and participate in the daily activities offered. Outside is a generous covered lanai with plenty of seating to enjoy a chat with other residents or visiting friends and relatives, or just relax to read a book. Each house has a full-time house manager and round-the-clock CNAs who are nothing short of amazing. The owner, Beth Slavens, has assembled the most wonderful group of caring individuals and each of them seems to take personal pride in providing exceptional care to the residents. The day our loved one moved in was the first day in months that we were able to finally breathe and know that he was getting the best care possible on O'ahu. Already our loved-one is perking up. He's gone from being stuck in a nursing home bed 24/7 to being safely assisted into a wheelchair and brought into the common room for every meal. They also take him outside so he can feel the sun and tradewinds. On his second day there, his caregiver wheeled him around for a complete tour of all the houses and he was alert and full of questions. We are now hopeful that he can progress back to good health and mobility again. Thank you to Beth and all our new ohana at Kina'Ole. We will forever be grateful.

Having to place your loved one in an assisted living facility is one of the most difficult decision…read morefor a family to make. The process is stressful, emotional & can be overwhelming! There are so many options out there & finding a facility that is the right fit for your loved one is so important. Our family had to make that heart wrenching decision to place my dad in an assisted living facility & after looking at many options & visiting many facilities we first placed him in a large facility that was very nice, staff was nice & looked like it had all the bells & whistles...after about 4 weeks & many reasons later we knew that it was not a good fit for him & we needed to move him...he needed a smaller more home like atmosphere with more individual attention. A friend suggested Kina'Ole in Kaneohe & we arranged for a tour with the owner Beth. From the very moment we entered the beautiful gated property we knew this was the place for dad...it was exactly what we were looking for! The grounds are so beautiful & well taken care of...3 separate homes on the property with beautiful trees & flowers everywhere...nice paved walkways & even a few chickens running around with their baby chicks...my dad loved it!! We decided to place him there & it is the best decision ever!!! Dad's house has 8 rooms...each resident has their own large bedroom & private bathroom which we could decorate however we wanted too...so it could feel like home for him...theres a large living room/common area where the residents have their daily activities & delicious home cooked meals & where they can just relax together on their own recliners & watch a movie together & have a snack. There's lots of staff to help out & to care for dad & all the residents...the entire staff at Kina'Ole are amazing!!! They have made the transition so easy for dad & our family & to watch dad immediately feel welcomed, comfortable & relaxed there has been the best feeling in the world!! Dad loves to be outdoors & take walks & the staff will take him outside twice a day for a nice long walk or whenever he'd like one...they truly care for the residents as though they were their own family members! Dad told me that he "feels spoiled" there cause they all so attentive & take such good care of him! I almost cried hearing him say those words because I knew we had found the perfect place for him!!! He is thriving & happy & so are we!!! We now don't have the constant worry we had before...we know that everyone at Kina'Ole makes it their priority to care for dad's physical & emotional well-being...we finally have peace of mind The icing on the cake was last week I got a text message for Wehilani (head nurse in his house) & she sent me pics of dad out & about with his housemates enjoying the gorgeous grounds & having fun with his new friends. She shared with me how his week went...how well he's adjusting, how his appetite has been, how he's been sleeping (great) & just a report of his week Kina'Ole is a hidden gem & our family feels so blessed to now be part of their ohana!

Talked to a woman about having part time home care. She said she would look into it. Waited couple…read moreweeks, then I called and texted her. I got no reply back. At least, have the courtesy to reply back with any updates. Total time waiting was almost a month.

KUPUNA CARE ~ There is nobody in Hawaii who cares more…read moreabout their clients than Kupuna Care. Flo is THE BEST and I truly mean that! Her compassion for her clients and their care is beyond words. Flo asks all the right questions about your loved one into detail and then she goes to work. Flo's dedication to her clients and their placement is her top priority. Flo found my mom the perfect facility that met all my mom's needs. Flo did this in record time as we were in need of immediate placement. Flo is very thorough, efficient, knowledgeable, reliable. She treats you like family and follows up on how everything is going and if you have questions or concerns she takes care of that as well, swiftly and efficiently. You want the best of the best ... look no further than KUPUNA CARE and Flo!! I'm forever grateful and thankful for all that Kupuna Care & Flo did for my mom, as my mom is "thriving" in her new facility. Our family and friends are also thankful for Flo and the life she brought back to my mom. Kupuna Care Mahalo for all you have done for my mom and my family and friends and especially the peace of mind you gave to me ( daughter ) and our whole Ohana Flo you are priceless

Still not sure about this place , so far staff is very nice , but my mother was transported from…read morethe hosp to here for PT care , but we're checked in her room , but no office personnel was here to help with understanding there rules , protocol , visiting hours ETC .. We sat for over an hour ‍‍we weren't gonna leave till we got info, so a nurse came in eventually . I was hesitant to leave my fragile mother . Well I left unconfident & unsure seamed like no one was gonna check on her .

Such a treasure to volunteer and spend our time with these amazing Kupuna. Bright smiles and happy…read morehearts leave us feeling blessed, tremendously. Plan to come as often as possible and continue traditions here.

I loved working for this company. The administration people are so caring and on top of everything,…read moreand the staff were all teamwork, I even fell in love with the clients.

I cannot compliment the Castle Home Care staff enough. My brother was discharged from a care…read morefacility and in a wheelchair in his own apartment. They provided a fantastic team of nurses and PT/OT who have all been an awesome support system and have helped him to start gain back the confidence and skills to be out of the facility. A consummate group of professionals who care deeply about their patients. Mahalo for your kokua!

My dad is still pretty independent but I've been looking for someone to come in once a week and…read morehelp him clean and give him some socialization. Found this nonprofit agency on Yelp and they will do a home assessment for free so I figured win win. The manager Keahi came over today and what a great service! She was so warm and patient with dad. You pick how often you want them to come and it's only $40 an hour with a two hour minimum. Very affordable for what we are looking for. I am so happy and a small weight has been lifted off my shoulders. We live so far I worry and dad refuses to move in with us.

We didn't realize how much we needed & benefitted from the amazing staff (mahalo Jocelyn & Hedi!!)…read moreuntil we signed up. We used the services to provide weekend care for our mother & to provide our family with much needed respite for the weekdays. We were ecstatic with the one time arrival, level of professionalism & dedication of Hedi. She was a wonderful conversationalist & caregiver for a well-red, well-travelled woman in her last months of life. Please don't hesitate to give the organization a call. They're professional, flexible & compassionate- just what families most need in a critical time.

I didn't realize that I used their service before, and was referred by my cousin speaking highly of…read morethem. Funny thing I was directed by yelp to find this place again, and they are amazing . Very friendly , and also honest too! Now days it's hard to find a trusted mechanic. I'm glad I found them again, and highly recommend them for future services

Justin was very helpful to coordinate service for our dad!…read moreWe are expecting great relationship. We have one of thier team members coming today to do a trial. God bless wendy

A lot care and intention goes into providing a healing environment for the myriad of human…read moresituations seeking care. Aloha Nursing and Rehab Centre answered all of our hopes for the care and rehabilitation of my husband. Every aspect of care was provided in a facility that shows excellence on all levels. Not only the staff at all levels showed skill and pride in their areas of service, the atmosphere of positivity is constant. The cleanliness is top notch, and above any experienced elsewhere. The meals were multiple choices to suit tastes, diets, abilities, etc. The activities are plentiful and fun, as well as visiting entertainment. The Physical Rehab staff are excellent and skilled, and in concert with the nursing staff, provide the essential components needed to bring recovery and healing. Dr. Beh was extremely empowering and personable. Thankful! ALOHA permeates every aspect of this facility!!

Took very great care of my mom, even after the fact she came home. Checked up on her, very nice,…read morethey deserve more pay for treating others the way they do.

My sister was recently transported from Queen's Medical Center to Navian Hawaii. Although she was…read morethere for only 2 nights before she went home with Jesus, the staff were amazing! They were very attentive and caring, yet professional. The home itself was warm and welcoming with a beautiful backyard set-up for visitors to enjoy. While it may not be the most modern home, it is filled with the most important thing...love and compassion. Even though there was a constant flow of family and friends who came to say their final good-byes to my sister, at no time did the staff make us feel like we were intrusive or disruptive. Their care of my sister during her last days and especially after she passed, were phenomenal. They gave us the space and time to grieve, all the while assuring us that they were there if we needed them. My hope and prayer is that no family will ever have to utilize a hospice care, but if they did, I highly recommend Navian Hawaii. My family and I are extremely grateful for the loving care given to my sister.

Hospice Hawaii has a home in Kailua. The house is a nursing home. It is a one story home with…read morefive bedrooms, three bathrooms, laundry room, kitchen, living room, and family room. The backyard of the hospice house has a small garden area, a patio, and a swimming pool. The home has four nurses rotating 24/7, a housekeeper, and a cook. All staff members work for Hospice Hawaii. The bedrooms are divided into two residential rooms and three respite rooms. The residential rooms are for patients who needs long term care by the nurses. The respite rooms are for patients who are staying for five nights for free (got to give the caregivers a break). After the fifth night it is $100 a day. Each bedroom consist of a hospital bed, a recliner, small dresser, and television. Emergency oxygen tanks are available in each room in case the electric goes out. There are few portable oxygen machines for the patient to use in the family room or the bedroom. Two of the bathrooms are reserved for the patients while the third bathroom is for staff members and visitors. The patient bathroom is equipped with handicap railings near the toilet and the shower. There are commode toilets available for patients who are unable to use the bathroom. The living room is more like a little lobby area with a beverage station for guests, sign in log for visitors and volunteers, as well as a round two seater table. The family room has a couch, a recliner, small table, and a entertainment shelf with books, DVDs, and a television. My pops stayed at the Hospice Hawaii Kailua house for five nights. Hospice Hawaii made transportation available through ABC Transportation with a pickup in Waianae and drop off in Kailua. He arrived there on Tuesday August 29, 2017. After his five nights stay in Kailua then he got transported back to Waianae from Alii Transportation. The nurses that I have met personally like Rolyn and Yvonne are very friendly and outgoing. They joked around with my pops while he was in Kailua. My pops has his own opinions about the other nurses whom I did not meet. Guests are able to visit their loved ones as long as the noise is down. The nursing home is a peaceful environment so the other patients are able to relax and sleep when needed. There was a big difference in weather for my pops to experience. Waianae tends to be hot. Kailua was raining on Tuesday (8/29/2017) while all other days was cooler and comfortable weather. Family members are able to call their loved ones who are staying at the hospice house. Phone calls need to be limited and the nurses normally answers the phone. A loved one may refuse the call especially if he/she is too tired to talk. 52/100

Our family found Toni after working with multiple CNAs that did not work out. Toni came to our…read morehome four or five overnights a week to watch my grandmother so our family could sleep peacefully. My grandmother has Alzheimer's making her sometimes combative, confused, and agitated. Our family has never seen anyone be so good with my grandmother in those times. Toni could handle my grandmother at her worst, something difficult for even my family. Toni is dependable. She is caring, kind, and patient. She has been a blessing to our family. We have nothing but wonderful things to say about her and her business.

Toni and her team are wonderful. From the first moment they started working with my grandma to 6…read moremonths later, we couldn't be happier. We have not one complaint about the care we have gotten from each and every staff member: Toni, Kesia, Ruby and Lovie. They treat my grandma like she is their family and we could not ask for more. My grandmother is able to be at home and that is because of Jens Caregivers. If you need in home care, call Toni. You will not be disappointed.