I received exceptional care from January 20 - 31, 2026 while recovering from surgery. The…read moreempathetic and skilled nursing staff, caring CNA's and all the supportive staff were amazing! The art and music activities led by their wonderful employees and volunteers lifted my spirits and helped my healing. I would like to say thank you to Deanna, the Director of Physical Therapy and her stellar staff, especially my OT, Trisha. Mauna Lani Rehabilitation Center (MNRC) is a place of respite and care that exceeded my expectations! What I appreciated most about MNRC were the smiles and hellos I received in the hallways, the inclusiveness of the residents in the center's activities along with the caring attention I received from staff, CNA's, Nurses, and the PT team. I am very grateful to everyone who helped me reach my personal goals.

Great facility with good staffing. The majority of the workers are caring and helpful. Sometimes…read morethey are short staffed, however, they still provide a good level of care given the circumstances. The only drawback I see is driving up the winding and steep hills of Sierra Drive and Wilhelmina Rise. You will, however be rewarded with million dollar views that you can take in and appreciate. They have quite a good amount of programs that everyone can participate in. Of all the facilities that were presented to us, we chose Maunalani. Maunalani was the right choice to get my elderly Mom back on her feet again.

Okay, right now and several months prior, because of Covid, my relative who was there for surgery…read morerecovery and PT, visitation is EXTREMELY limited. I get that. They have strict policy. They're just trying to keep their clients safe and healthy. So no one should be complaining about that. My interest was care. And I'm happy to report that they took care of my relative to the point that he is well enough to come home after 2 months recovery from an infection that he caught at a different nursing home on Oahu. I'm the type of person that name's names. Brooke is an outstanding nurse on the 5th floor. She always called with update or concerns and kept us informed, as we live on a neighbor island and were lucky if we could get to Honolulu every 2-3 weeks. Brandy is a Social Worker who has done all of the leg work in getting our relative the care he needed. She was our liaison between the medical insurance company, the facility and and us. She was able to address all our questions/concerns without hesitation. And we called a lot. Kalakaua Gardens is in a great location. If you need to stay on Oahu while visiting someone the gardens, The Pagoda Hotel is a good local hotel to stay it. It's a 10 min. walk away.

Hopefully things have changed for the better for patients and their families at this place since…read more2021. It's been a few years since my mom was placed there after her surgery. She used to call me at home, to call the front desk, so that they would go and help her to the bathroom. She would press the call button but nobody would come, therefore, she would have accidents in bed. Keep in mind that my mom was 91 and did NOT have to use diapers, but they put her in diapers. I can only imagine how degrading it was for her during her stay. Another cause of concern was only 30 minute visitations were allowed because of Covid. I totally understand this, but your time starts ticking as soon as you sign in. Their elevators are so slow so our visit was only 5 minutes due to the wait for the elevators. We couldn't even visit with her! So sad and depressing. Needless to say, I took her out of this place so that she could live her final weeks at home. I sure hope visits and care are better now for the patients and families.

Although I work in healthcare, I didn't even know this place existed. It's a small nursing home up…read morepacific heights road, with limited parking, but a nice view. I had issues with finding a stall only once, and when I called the front desk, she actually came outside to help me! What caring service!!! Grandma is staying here until we can make arrangements to return home. There are 2-3 patients per room, but noticed private rooms as well for an added cost. Private and skilled nursing care is not cheap!!! The workers here are friendly and I see good things happening at the facility- people always offering to help and they have patients up in the chair and present at the activities, even though they might not be able to actively participate. There are lots of open areas for residents to get fresh air and/or eat with their visitors. If you want, they will reserve a table for you on the covered patio too!

Hale Ho Aloha is a wonderful place for your loved one. My husband has been here for 4 months and…read morethe staff ( the administrators, the RNs. LPNs, CNAs, the activities people, the dining room workers, and the housekeepers) are amazing!! Everyone is attentive, caring, kind, resourceful, and ALWAYS positive and upbeat!! Never once was my husband or I ignored. They are there to make the residents as happy and comfortable as possible. My husband had been in two nursing facilities on the mainland after an accident and surgery, so we can attest to the superior quality of Hale Ho Aloha. We couldn't be happier with our choice.

This place values money over the quality of care. The way staff talks or should I say screams at…read morepatients especially in the 2nd floor memory care unit is unacceptable. I observed multiple times how staff including medication aides and even nurses make rude comments about them. When I confronted the staff I bluntly got an answer such as, they don't remember anything anyways. Resident crawling around on the floor or getting strapped into wheelchairs all day. Stay far away from this place. For the huge price tag you can get better care literally anywhere else.

I had my father staying here until he passed. The nurses and aides were wonderful -- very caring,…read morekind, and attentive. I give full credit to them for the great care they gave my dad. That being said, I often noticed how short-staffed they were, and I truly felt sorry for the staff who were working so hard under those conditions. The real issue is with management, not the staff. The Director of Nursing never replied to emails or returned calls, and when I went in person, I found her sitting at her desk eating instead of being responsive. On the other hand, my favorite person to talk to was the ADON, Belle. She was always so nice, accommodating, and willing to help with any issues I had. She really stood out as someone who cared. Overall, the nurses and aides are the heart of this place, but management needs to do better -- especially in supporting the staff who are the ones truly caring for our family members.

We LOVE The Plaza at Punchbowl! It's been almost one year since Mom, 99 years young and still…read moreactive, moved onto the Assisted Living floor. She sleeps and eats well there with delicious meals and snacks. Her table mates at meals have given her unexpected positive socialization and new companionship. The staff go out of their way to pair her with the right table mates. The staff from the Nursing team to the RCA aides, the activities facilitator @Teresa, the Holoholo bus driver @Daniel, the concierge team with @Tisha - they all know Mom's name and status and are so friendly with her. Whenever I visit with her and take her out, she is happy and enjoys being on the steady meal and activities schedule at The Plaza. It's been so good for her mind and memory. She even gets her hair and nails done there! Such a fun activity for her. And the concierge desk arranges for this and the hair stylist even called me to see what schedule would be best for Mom so she could get her hair and nails done before her birthday. The team we've experienced so far have gone the extra mile from calls at night for special needs, to pulling me aside to tell me funny stories with Mom in activities. These are genuinely caring and professional people she has interacted with. They are not only polite but are fun and seem to enjoy their jobs and the residents. Honestly, we've been pleasantly surprised not knowing what to expect when making the transition from her home of and independent living over 61 years to a facility like this. At first, it seemed a bit sad. But my sister and I realize now that the initial transition was natural because it's an acceptance of her stage in life and being with her peers. Now, I feel so happy to be at The Plaza. The staff know my name and are so friendly with me, too, and very helpful in guiding me on what to do. It's really been a blessing for Mom and our whole family. I think she is getting better care than what she could get in her previous home with an at-home caregiver. More socialization, new brain activities, and a safe space to walk around and go to exercise classes. Mom also LOVES popcorn and movie day. For Mother's Day she had cookies and sandwiches and tea in the afternoon which was perfect desert time for her after our luncheon out. We love the Sagely app that helps me and my sister know what activities she attends. There are photos sometimes and this helps us see her in action. it is awesome to get same-day updates on what she is doing! I think this all comes from the kind and professional leadership of the lead administrator, @Cherie. We thank her every chance we get for making this transition easier. Since Mom is safe and happy, my health as her primary care giver has gotten excellent again! Mom, The Plaza at Punchbowl, my sister and I make a great team! Thank you again @Cherie for going the extra mile and caring for these kupuna as well as the care you show for your team.

If I could do a 2 fold review this would be it. My dad has…read morebeen at the Plaza Punchbowl for 9 years and our Ohana was very happy with him living there. The daily staff, nurses, concierge, head of nursing, physical therapist, aids who assisted him were the best. I always complimented the Plaza Punchbowl when family and friends inquired how he was doing and how we liked the Plaza. The staff was always accommodating and communicated with me. I don't know if there is a direct correlation with the way upper management handled my dads last month at the Plaza and/or when Ray (head of nursing left in December 2019). I always felt a sense of humanity, calmness and a great family unit/atmosphere with Ray during the last 8 years, ......as my dad called Plaza his home. The reason I'm disappointed and writing a negative comment is the way the management staff made us feel after 8 years. No compassion and the exit was cold... No warmth ...no human interaction.!!!!!! Sad Another incident during his last week was: -I.e. handling my dads return from emergency to the Plaza at 1:00 am in the morning. In all the scenarios " im stating how each was handled and how management made you feel". No compassion and warmth.

Amazing home for my mother. The facility is clean, local food (even shrimp tempura for lunch!),…read morestaff are very nice, activities are awesome and a nurse is on premises 24/7! We were worried dropping my mother off on her first day as we didn't tell her she was staying there. The staff greeted us in the parking lot, told her welcome to her new home and took over. After a week, she told me, "If anyone asks, I would recommend this place to anyone! The people are all nice and the food is good!" Residents are treated to namaste, games, singing, quiet times and more. Today I walked into a fabulous show of line dancing and tap dancing by seniors in full costumes! Thank you Manoa Cottage Kaimuki!

My mom recently got accepted to Manoa Cottage Kaimuki. From day one I was very impressed with the…read moreentire staff. Very welcoming! They greeted us outside in the parking lot as my mother was transported from another care facility. Her room was ready with fresh flowered and a welcome sign. Staff was all in her room to welcome mom. So far mom has said good things about the staff and how she enjoys it there. Communication with staff as well is excellent.

The staff, food and atmosphere. A good place to recover. The staff if very Cary and attentive…read more I felt like they really cared about my recovery

Facility and premises are clean and recently renovated. In a very short time with much urgency and…read morehardship, we chose this facility for the location, ease of access. The care manager and key personnel are nice, attending staff, therapists are all working so hard but they are so short staffed. Dad had to wait a long time on some days to get the diapers changed. You wonder if the nurse call button is working, but it is. But many patients on the full floor have their buttons pushed waiting for someone to come. That's the reality in all medical facilities nowadays in Hawaii. It is a very stressful time for patients and families, so it's good to try to be understanding and thankful. I really appreciate all the healthcare workers. Visitation policy and security is very good. Parking stalls are narrow so be careful. During the day the structure provides for all the medical appointments in other floor and buildings. Dad has a rare disorder that limits his mobility and speech. He had PT and OT (they're scarce too). He had days of exercises on equipments too. He got help with bed sores. Got airlifted to his bed!

Recently someone I know had an altercation with a tar parking lot and after stumbling and falling,…read moreshattered their femur. After hours, actually days in the ER and receiving surgery as the doctor put it " to put a metal plate and other hardware in", person was released to rehab. Thankful for the Villas, a rehabilitation center and part of the St.Francis system. Still unable to live independently, patient chose to move over to the adult assisted living center on the same property. From the Villas it was an easy transition to Hale O Meleana by wheelchair through the courtyards. Thankful for the good care person is receiving at Hale O Meleana. Rooms are spacious and individual units with limited kitchen: full size refrigerator, microwave, hotpot... what else does one need? Not much when the delicious meals are provided in the dining room. Coffee and cookies available on self serve basis in the meeting room. Lots of activities for residents. Crafts, games, social events. There is a lovely garden as well as courtyard for those wanting fresh air. Hale O Meleana is a great option for those not ready to transition to long term adult housing which requires down payment (think Craigside, Arcadia, Kahala Nui) but needs temporary assistance. Charges are month to month.

Assisted living in Honolulu, Hawaii…read more.. My mom wanted to visit her friend. Her friend didn't give clear instructions on how to get to her facility. It didn't seem like she knew the name of her facility either. Uhg... My mom only knew "Hale O..." I used Google and "Hale O Meleana" popped up. Mom thought it was near St. Francis Medical Center... which is on Liliha Street. Putting 2 and 2 together, I guessed that mom's friend was at Hale O Meleana (House of Marianne, in English). We used GPS and found the free parking lot on Mahalo Street. We walked to the front door, but the receptionist was gone for the rest of the day (there was a sign that I read through the glass door). My mom phoned her friend and stated that we were locked out. Mom's friend's friend (Sarah) came out and opened the door for us. We found mom's friend in the outdoor dining area... yay! Hale O Meleana appears to be a clean, modern facility. The courtyard is beautiful with a statue of Saint Mother Marianne Cope (of Molokai) and a pleasant water feature! Lunch service was in process, so we did a quick greeting and left. We'll be back to visit!