Recently someone I know had an altercation with a tar parking lot and after stumbling and falling,…read moreshattered their femur. After hours, actually days in the ER and receiving surgery as the doctor put it " to put a metal plate and other hardware in", person was released to rehab. Thankful for the Villas, a rehabilitation center and part of the St.Francis system. Still unable to live independently, patient chose to move over to the adult assisted living center on the same property. From the Villas it was an easy transition to Hale O Meleana by wheelchair through the courtyards. Thankful for the good care person is receiving at Hale O Meleana. Rooms are spacious and individual units with limited kitchen: full size refrigerator, microwave, hotpot... what else does one need? Not much when the delicious meals are provided in the dining room. Coffee and cookies available on self serve basis in the meeting room. Lots of activities for residents. Crafts, games, social events. There is a lovely garden as well as courtyard for those wanting fresh air. Hale O Meleana is a great option for those not ready to transition to long term adult housing which requires down payment (think Craigside, Arcadia, Kahala Nui) but needs temporary assistance. Charges are month to month.

Assisted living in Honolulu, Hawaii…read more.. My mom wanted to visit her friend. Her friend didn't give clear instructions on how to get to her facility. It didn't seem like she knew the name of her facility either. Uhg... My mom only knew "Hale O..." I used Google and "Hale O Meleana" popped up. Mom thought it was near St. Francis Medical Center... which is on Liliha Street. Putting 2 and 2 together, I guessed that mom's friend was at Hale O Meleana (House of Marianne, in English). We used GPS and found the free parking lot on Mahalo Street. We walked to the front door, but the receptionist was gone for the rest of the day (there was a sign that I read through the glass door). My mom phoned her friend and stated that we were locked out. Mom's friend's friend (Sarah) came out and opened the door for us. We found mom's friend in the outdoor dining area... yay! Hale O Meleana appears to be a clean, modern facility. The courtyard is beautiful with a statue of Saint Mother Marianne Cope (of Molokai) and a pleasant water feature! Lunch service was in process, so we did a quick greeting and left. We'll be back to visit!

My husband and I moved into Plaza Waikiki nearly 8 years ago as independent living residents. We…read moreare so glad we picked this particular senior residence! Great staff and great neighbors. Take a tour and see for yourself.

My mother was one of the first residents to move into the Plaza back in October 2015. She was an…read moreindependent resident, then in 2019 she required more care so we had to move her to assisted living where she remained until she passed in Feb 2020. I can't say enough about the Plaza all of the nurses and the staff became part of our extended family. They took the best care of her, and there was never any concerns. She didn't participate in a lot of activities but they all still knew who she was and would come to her room to encourage her to participate. We can't say enough. The Place at Waikiki was a very convenient location as she was close to our home and where I worked. We visited often and I would eat breakfast with her every morning and dinner often. The food was often tasteless which I get as you are cooking for so many with dietary restrictions. The food was not that big of a deal for me because I could always bring her whatever she wanted or she could come home and eat with us. Her not having one meal she didn't like was not a reason for us to complain when everything else was well done. No concerns of overcharging for anything. My sole concern was that she was safe, clean and happy. To our family the Plaza at Waikiki was top notch and we know that the staff loved and cared for her every day. Thank you everyone for a job well done!!!

When I found out one of my dear friends who I used to play mah jong at her house moved into a…read moresenior living community, I knew I wanted to visit her. I called her daughter to confirm she's now at One Kalakaua Senior Living (OK) and was provided with the room number, along with check in procedures when going. Located at the corner of Young St and Kalakaua Ave, OK opened its doors in 1997 where they offer units for people 55 years or older to purchase and live in. They also provide a cafeteria and cleaning services to assist the residents. I was fortunate to have found street parking as my friend and I went on an early weekday evening. There were just a handful of visitor parking where all of the stalls were occupied but one and luckily my friend snagged the last stall in front. Prior to entering, there's an iPad on the wall where all visitors need to register your information. As you enter the doors of OK, the receptionist confirms your registration and then with the information you entered in the iPad, a sticker is printed and you place it on your chest. This was a first time for the both of us so we asked the staff we were visiting our friend and gave the room number where she immediately blurted my friend's full name. Seems like she's well-known here and have many visitors. It's been over 30 years since OK opened and I was quite impressed they keep up with maintenance as I found OK to be modern and well kept. I noticed the tropical floral arrangements and plants, which gave the facility a bright and welcoming ambiance. My friend's unit was a good size for a one bedroom and it was well kept. The unit was in the midst of re-painting. She mentioned the cleaning services offered, where it's convenient and worthy of the fee but didn't say good things about the food. She's a foodie and loves Chinese food. We used to have potlucks where I was responsible of getting the food and a couple of times I cooked at her place. She's got a refined palate for sure. Overall, a very impressive first visit at OK. The residents who I casually bumped into seemed happy and content, just like my friend who is happy to be living here at OK.

One Kalakaua is a beautiful senior living facility. It is located in the heart of town across the…read morestreet from Foodland. It's really a beautiful building which has many activities for seniors, a pool and jacuzzi, library, salon, and fitness room. Residents own their own condos which is different from other senior living options. We came by to visit a friend and were able to dine with them in the dining room on the first floor. The hostess Fely was a bit rude, but after we checked in everyone else in the main dining room was extremely pleasant and accommodating. Dinner started off with a trip to the salad bar which was super fresh. We then had the soup of the day which was the Manhattan clam chowder followed by your entrée of choice, vegetable, starch, drink and dessert. I had the ribeye steak, French fries and spinach. Dessert was Kona coffee ice cream. The food here is quite good! Several steps up from food typically that would be served at a senior assisted living facility. Essentially like restaurant quality!! Really! I was actually pleasantly surprised.. Definitely a really nice place to live for seniors.

Be careful packing your items when you move to Craigside. Number your boxes, keep a list of what's…read moreinside and videotape yourself packing it. When you arrive unpack quickly and check to be sure nothing is missing. Put up a camera in your room or many of your things will go missing.

I toured 3 assisted living facilities. 15 Craigside was my first. Everyone was nice and the tour…read moreof the facilities and the rooms were satisfying. The downpayment was expensive and so was the monthly fee but definitely worth it for your peace of mind. Best thing is that pets are allowed. Lots of fun activities scheduled for the residents. Definitely a great option for me.

Hopefully things have changed for the better for patients and their families at this place since…read more2021. It's been a few years since my mom was placed there after her surgery. She used to call me at home, to call the front desk, so that they would go and help her to the bathroom. She would press the call button but nobody would come, therefore, she would have accidents in bed. Keep in mind that my mom was 91 and did NOT have to use diapers, but they put her in diapers. I can only imagine how degrading it was for her during her stay. Another cause of concern was only 30 minute visitations were allowed because of Covid. I totally understand this, but your time starts ticking as soon as you sign in. Their elevators are so slow so our visit was only 5 minutes due to the wait for the elevators. We couldn't even visit with her! So sad and depressing. Needless to say, I took her out of this place so that she could live her final weeks at home. I sure hope visits and care are better now for the patients and families.

Today I went on a tour to Kalakaua Gardens since I am looking to see where I should go to a place…read morethat would take good care of me. The facility was very comfortable and meticulously kept. Rooms were beautiful and a place I hope to call home one day. Food was very good and the residents looked happy and chatted as they shared their meals. Very comfortable and happy place to be. I will surely choose there after the other facilities I have walked through. It will be a nice home for me to make it my last stopping place. The tour representative that walked us through was Mr. Thomas Eustace. He patiently covered all aspects of living there. Very nice well informed gentleman. Mahalo to your time but will soon want to move in.

Looking for a place for Dad with onset of dementia this location was a mid-way point between my…read morebrother's and my home. Went online to schedule an appointment after surfing their website which looked great! Someone contacted me within the day to schedule a date and time. A couple days prior to appt she called to remind me and gave some info on where to park and where to check in. Appointment went smoothly - met with sales manager, Jeffrey Fishman, and he really knows how to explain things, address concerns, follow up on current info, takes the time to make sure all our questions are answered satisfactorily. He has been very patient with us in securing the right space for Dad and checks back with us on any changes we should be aware of. This branch of the Plaza is beautiful, spacious, very clean and I love the wall to recognize military veterans with their pictures and service. The rooms are a nice size, nicely appointed and the shared rooms are spacious with a nice little entry area as a sitting room. Plenty of things for them to do with a shuttle service for excursions and also covered parking for residents. The residents all looked happy and content, the overall vibe was positive from staff and the dining area with the chef's menu was outstanding! We haven't made a decision yet because Dad needs to see the place for himself, but we wanted to write this review because of the way we have been respected during this difficult process of entrusting Dad to others and the kindness of Jeffrey Fishman.

My sister and I went to visit a family friend there and after walking we went through the lobby and…read morewanted to have our picture taken with the three of us. I asked a young lady who was just standing outside of the front desk to take a picture and she looked at me and said she was busy...what, standing around??? So she asked the lady behind the desk who was busy answering the phones and assisting a couple at the front desk and that lady replied she was busy at the moment. The young lady then said she would take our picture...made us feel uncomfortable and not wanted around! We were thinking of maybe staying there in a few more years, but now we may have to think about it.

We took a tour of the Ivy and was nice to see what the options are on Oahu. We've been to many…read moresenior communities and enjoyed seeing this place tucked away from the main road. Adam showed us around and we understand the type of care and quality that The Ivy can provide. This community is going through a renovation so we didn't see everything which we were fine with. At this point in time we don't live in Hawaii but are considering returning and knowing our options upon returning made us feel at ease. Upon returning on another vacation we plan to take another tour to see the complete renovation. Thank you Adam for the tour. You answered all of our concerns.

This review is regarding the security/safety at The Ivy Hawaii Kai…read more I know an elderly couple living independently in this facility. This past couple of weeks I have visited them on 4-5 occasions. Each time, I arrived and walked in, right past the reception. Nobody stopped me to ask who I was, nobody addressed me in any way at all, in fact. Each time, there was a person on reception, and twice, there were two people on reception. I just breezed through, and walked all the way into the facility to knock on the door of the couple living there. No security check at all. I could have been anybody, and perhaps a person up to no good. Security cameras may exist, but I didn't see any. This is a major issue--safety and well-being of residents is often quoted as a benefit of living there, and I thought the security was lax. While the Independent Living residents are issued with emergency alerts, there isn't a requirement to actually wear them, and I did not find any emergency alert pulls in the actual apartment. The couple I was visiting, when asked if they are checked-on periodically to see if they're okay--they said no. So, if something goes awry in their personal apartment, and they are not wearing their emergency button; they could be left in a precarious state for who knows how long? Is this enough Care Quality for residents living independently--rather than aging in place at home? I wouldn't have thought so. I am not intimately familiar with this institution, but I really do recommend family ensure they know exactly what the Type of Care is being purchased. My impression from these visits is that there are some significant flaws regarding safety/security.

Came here for a tour with a friend. Wow. So totally…read moreimpressed. It's very high end... like a resort for seniors. Minimum age is 62. There is approximately 6 hours waiting list! That would say something! Everything was clean and organized. Staff were all friendly. Wonderful facilities and lots of activities. Beautiful grounds to walk around the gardens. They have a pool too. The food at the restaurant was amazing. I had the best ever crab crusted salmon. Totally impressed. I wish my friend would move here already because I'd visit him regularly just to eat at the restaurant! Hmm I wonder if I could come here as an outsider just to eat at the restaurant. I think I'll retire here someday...

My parents live there, everything was excellent until they got a new general mgr. He is not for…read morethe residents, it's sad. They use to be 5 star by far.

We LOVE The Plaza at Punchbowl! It's been almost one year since Mom, 99 years young and still…read moreactive, moved onto the Assisted Living floor. She sleeps and eats well there with delicious meals and snacks. Her table mates at meals have given her unexpected positive socialization and new companionship. The staff go out of their way to pair her with the right table mates. The staff from the Nursing team to the RCA aides, the activities facilitator @Teresa, the Holoholo bus driver @Daniel, the concierge team with @Tisha - they all know Mom's name and status and are so friendly with her. Whenever I visit with her and take her out, she is happy and enjoys being on the steady meal and activities schedule at The Plaza. It's been so good for her mind and memory. She even gets her hair and nails done there! Such a fun activity for her. And the concierge desk arranges for this and the hair stylist even called me to see what schedule would be best for Mom so she could get her hair and nails done before her birthday. The team we've experienced so far have gone the extra mile from calls at night for special needs, to pulling me aside to tell me funny stories with Mom in activities. These are genuinely caring and professional people she has interacted with. They are not only polite but are fun and seem to enjoy their jobs and the residents. Honestly, we've been pleasantly surprised not knowing what to expect when making the transition from her home of and independent living over 61 years to a facility like this. At first, it seemed a bit sad. But my sister and I realize now that the initial transition was natural because it's an acceptance of her stage in life and being with her peers. Now, I feel so happy to be at The Plaza. The staff know my name and are so friendly with me, too, and very helpful in guiding me on what to do. It's really been a blessing for Mom and our whole family. I think she is getting better care than what she could get in her previous home with an at-home caregiver. More socialization, new brain activities, and a safe space to walk around and go to exercise classes. Mom also LOVES popcorn and movie day. For Mother's Day she had cookies and sandwiches and tea in the afternoon which was perfect desert time for her after our luncheon out. We love the Sagely app that helps me and my sister know what activities she attends. There are photos sometimes and this helps us see her in action. it is awesome to get same-day updates on what she is doing! I think this all comes from the kind and professional leadership of the lead administrator, @Cherie. We thank her every chance we get for making this transition easier. Since Mom is safe and happy, my health as her primary care giver has gotten excellent again! Mom, The Plaza at Punchbowl, my sister and I make a great team! Thank you again @Cherie for going the extra mile and caring for these kupuna as well as the care you show for your team.

If I could do a 2 fold review this would be it. My dad has…read morebeen at the Plaza Punchbowl for 9 years and our Ohana was very happy with him living there. The daily staff, nurses, concierge, head of nursing, physical therapist, aids who assisted him were the best. I always complimented the Plaza Punchbowl when family and friends inquired how he was doing and how we liked the Plaza. The staff was always accommodating and communicated with me. I don't know if there is a direct correlation with the way upper management handled my dads last month at the Plaza and/or when Ray (head of nursing left in December 2019). I always felt a sense of humanity, calmness and a great family unit/atmosphere with Ray during the last 8 years, ......as my dad called Plaza his home. The reason I'm disappointed and writing a negative comment is the way the management staff made us feel after 8 years. No compassion and the exit was cold... No warmth ...no human interaction.!!!!!! Sad Another incident during his last week was: -I.e. handling my dads return from emergency to the Plaza at 1:00 am in the morning. In all the scenarios " im stating how each was handled and how management made you feel". No compassion and warmth.

Wonderful, caring, and responsive staff, in a home-like, non-institutional setting in residential…read moreMānoa. The staff and residents feel like family. The various stimulating daily activities, ongoing special events, and friendships forged there have helped my mother, a resident for the past two years, maintain physical and mental health.

Wonderful, caring, and responsive staff, in a home-like, non-institutional setting in residential…read moreMānoa. The staff and residents feel like family. The various stimulating daily activities, ongoing special events, and friendships forged there have helped my mother, a resident for the past two years, maintain physical and mental health.