Recently someone I know had an altercation with a tar parking lot and after stumbling and falling,…read moreshattered their femur. After hours, actually days in the ER and receiving surgery as the doctor put it " to put a metal plate and other hardware in", person was released to rehab. Thankful for the Villas, a rehabilitation center and part of the St.Francis system. Still unable to live independently, patient chose to move over to the adult assisted living center on the same property. From the Villas it was an easy transition to Hale O Meleana by wheelchair through the courtyards. Thankful for the good care person is receiving at Hale O Meleana. Rooms are spacious and individual units with limited kitchen: full size refrigerator, microwave, hotpot... what else does one need? Not much when the delicious meals are provided in the dining room. Coffee and cookies available on self serve basis in the meeting room. Lots of activities for residents. Crafts, games, social events. There is a lovely garden as well as courtyard for those wanting fresh air. Hale O Meleana is a great option for those not ready to transition to long term adult housing which requires down payment (think Craigside, Arcadia, Kahala Nui) but needs temporary assistance. Charges are month to month.

This is an absolutely clean and wonderful facility. You are greeted by a friendly staff upon…read moreentering the facility. We are visitors to this property as certified pet therapy team and visit on Tuesdays. We visit the second floor to the assisted living and then on to the third floor to memory care. And then staff and patients are amazing! They enjoy our visits and our doggies put a smile on the patients face. I had a chance to visit a friend, and the room is huge and clean. I would highly recommend this facility to anyone because the staff is great and the place is clean.

We LOVE The Plaza at Punchbowl! It's been almost one year since Mom, 99 years young and still…read moreactive, moved onto the Assisted Living floor. She sleeps and eats well there with delicious meals and snacks. Her table mates at meals have given her unexpected positive socialization and new companionship. The staff go out of their way to pair her with the right table mates. The staff from the Nursing team to the RCA aides, the activities facilitator @Teresa, the Holoholo bus driver @Daniel, the concierge team with @Tisha - they all know Mom's name and status and are so friendly with her. Whenever I visit with her and take her out, she is happy and enjoys being on the steady meal and activities schedule at The Plaza. It's been so good for her mind and memory. She even gets her hair and nails done there! Such a fun activity for her. And the concierge desk arranges for this and the hair stylist even called me to see what schedule would be best for Mom so she could get her hair and nails done before her birthday. The team we've experienced so far have gone the extra mile from calls at night for special needs, to pulling me aside to tell me funny stories with Mom in activities. These are genuinely caring and professional people she has interacted with. They are not only polite but are fun and seem to enjoy their jobs and the residents. Honestly, we've been pleasantly surprised not knowing what to expect when making the transition from her home of and independent living over 61 years to a facility like this. At first, it seemed a bit sad. But my sister and I realize now that the initial transition was natural because it's an acceptance of her stage in life and being with her peers. Now, I feel so happy to be at The Plaza. The staff know my name and are so friendly with me, too, and very helpful in guiding me on what to do. It's really been a blessing for Mom and our whole family. I think she is getting better care than what she could get in her previous home with an at-home caregiver. More socialization, new brain activities, and a safe space to walk around and go to exercise classes. Mom also LOVES popcorn and movie day. For Mother's Day she had cookies and sandwiches and tea in the afternoon which was perfect desert time for her after our luncheon out. We love the Sagely app that helps me and my sister know what activities she attends. There are photos sometimes and this helps us see her in action. it is awesome to get same-day updates on what she is doing! I think this all comes from the kind and professional leadership of the lead administrator, @Cherie. We thank her every chance we get for making this transition easier. Since Mom is safe and happy, my health as her primary care giver has gotten excellent again! Mom, The Plaza at Punchbowl, my sister and I make a great team! Thank you again @Cherie for going the extra mile and caring for these kupuna as well as the care you show for your team.

If I could do a 2 fold review this would be it. My dad has…read morebeen at the Plaza Punchbowl for 9 years and our Ohana was very happy with him living there. The daily staff, nurses, concierge, head of nursing, physical therapist, aids who assisted him were the best. I always complimented the Plaza Punchbowl when family and friends inquired how he was doing and how we liked the Plaza. The staff was always accommodating and communicated with me. I don't know if there is a direct correlation with the way upper management handled my dads last month at the Plaza and/or when Ray (head of nursing left in December 2019). I always felt a sense of humanity, calmness and a great family unit/atmosphere with Ray during the last 8 years, ......as my dad called Plaza his home. The reason I'm disappointed and writing a negative comment is the way the management staff made us feel after 8 years. No compassion and the exit was cold... No warmth ...no human interaction.!!!!!! Sad Another incident during his last week was: -I.e. handling my dads return from emergency to the Plaza at 1:00 am in the morning. In all the scenarios " im stating how each was handled and how management made you feel". No compassion and warmth.

My husband and I moved into Plaza Waikiki nearly 8 years ago as independent living residents. We…read moreare so glad we picked this particular senior residence! Great staff and great neighbors. Take a tour and see for yourself.

My mother was one of the first residents to move into the Plaza back in October 2015. She was an…read moreindependent resident, then in 2019 she required more care so we had to move her to assisted living where she remained until she passed in Feb 2020. I can't say enough about the Plaza all of the nurses and the staff became part of our extended family. They took the best care of her, and there was never any concerns. She didn't participate in a lot of activities but they all still knew who she was and would come to her room to encourage her to participate. We can't say enough. The Place at Waikiki was a very convenient location as she was close to our home and where I worked. We visited often and I would eat breakfast with her every morning and dinner often. The food was often tasteless which I get as you are cooking for so many with dietary restrictions. The food was not that big of a deal for me because I could always bring her whatever she wanted or she could come home and eat with us. Her not having one meal she didn't like was not a reason for us to complain when everything else was well done. No concerns of overcharging for anything. My sole concern was that she was safe, clean and happy. To our family the Plaza at Waikiki was top notch and we know that the staff loved and cared for her every day. Thank you everyone for a job well done!!!

Looking for a place for Dad with onset of dementia this location was a mid-way point between my…read morebrother's and my home. Went online to schedule an appointment after surfing their website which looked great! Someone contacted me within the day to schedule a date and time. A couple days prior to appt she called to remind me and gave some info on where to park and where to check in. Appointment went smoothly - met with sales manager, Jeffrey Fishman, and he really knows how to explain things, address concerns, follow up on current info, takes the time to make sure all our questions are answered satisfactorily. He has been very patient with us in securing the right space for Dad and checks back with us on any changes we should be aware of. This branch of the Plaza is beautiful, spacious, very clean and I love the wall to recognize military veterans with their pictures and service. The rooms are a nice size, nicely appointed and the shared rooms are spacious with a nice little entry area as a sitting room. Plenty of things for them to do with a shuttle service for excursions and also covered parking for residents. The residents all looked happy and content, the overall vibe was positive from staff and the dining area with the chef's menu was outstanding! We haven't made a decision yet because Dad needs to see the place for himself, but we wanted to write this review because of the way we have been respected during this difficult process of entrusting Dad to others and the kindness of Jeffrey Fishman.

My sister and I went to visit a family friend there and after walking we went through the lobby and…read morewanted to have our picture taken with the three of us. I asked a young lady who was just standing outside of the front desk to take a picture and she looked at me and said she was busy...what, standing around??? So she asked the lady behind the desk who was busy answering the phones and assisting a couple at the front desk and that lady replied she was busy at the moment. The young lady then said she would take our picture...made us feel uncomfortable and not wanted around! We were thinking of maybe staying there in a few more years, but now we may have to think about it.

When I found out one of my dear friends who I used to play mah jong at her house moved into a…read moresenior living community, I knew I wanted to visit her. I called her daughter to confirm she's now at One Kalakaua Senior Living (OK) and was provided with the room number, along with check in procedures when going. Located at the corner of Young St and Kalakaua Ave, OK opened its doors in 1997 where they offer units for people 55 years or older to purchase and live in. They also provide a cafeteria and cleaning services to assist the residents. I was fortunate to have found street parking as my friend and I went on an early weekday evening. There were just a handful of visitor parking where all of the stalls were occupied but one and luckily my friend snagged the last stall in front. Prior to entering, there's an iPad on the wall where all visitors need to register your information. As you enter the doors of OK, the receptionist confirms your registration and then with the information you entered in the iPad, a sticker is printed and you place it on your chest. This was a first time for the both of us so we asked the staff we were visiting our friend and gave the room number where she immediately blurted my friend's full name. Seems like she's well-known here and have many visitors. It's been over 30 years since OK opened and I was quite impressed they keep up with maintenance as I found OK to be modern and well kept. I noticed the tropical floral arrangements and plants, which gave the facility a bright and welcoming ambiance. My friend's unit was a good size for a one bedroom and it was well kept. The unit was in the midst of re-painting. She mentioned the cleaning services offered, where it's convenient and worthy of the fee but didn't say good things about the food. She's a foodie and loves Chinese food. We used to have potlucks where I was responsible of getting the food and a couple of times I cooked at her place. She's got a refined palate for sure. Overall, a very impressive first visit at OK. The residents who I casually bumped into seemed happy and content, just like my friend who is happy to be living here at OK.

One Kalakaua is a beautiful senior living facility. It is located in the heart of town across the…read morestreet from Foodland. It's really a beautiful building which has many activities for seniors, a pool and jacuzzi, library, salon, and fitness room. Residents own their own condos which is different from other senior living options. We came by to visit a friend and were able to dine with them in the dining room on the first floor. The hostess Fely was a bit rude, but after we checked in everyone else in the main dining room was extremely pleasant and accommodating. Dinner started off with a trip to the salad bar which was super fresh. We then had the soup of the day which was the Manhattan clam chowder followed by your entrée of choice, vegetable, starch, drink and dessert. I had the ribeye steak, French fries and spinach. Dessert was Kona coffee ice cream. The food here is quite good! Several steps up from food typically that would be served at a senior assisted living facility. Essentially like restaurant quality!! Really! I was actually pleasantly surprised.. Definitely a really nice place to live for seniors.

I didn't realize that I used their service before, and was referred by my cousin speaking highly of…read morethem. Funny thing I was directed by yelp to find this place again, and they are amazing . Very friendly , and also honest too! Now days it's hard to find a trusted mechanic. I'm glad I found them again, and highly recommend them for future services

Justin was very helpful to coordinate service for our dad!…read moreWe are expecting great relationship. We have one of thier team members coming today to do a trial. God bless wendy

Hopefully things have changed for the better for patients and their families at this place since…read more2021. It's been a few years since my mom was placed there after her surgery. She used to call me at home, to call the front desk, so that they would go and help her to the bathroom. She would press the call button but nobody would come, therefore, she would have accidents in bed. Keep in mind that my mom was 91 and did NOT have to use diapers, but they put her in diapers. I can only imagine how degrading it was for her during her stay. Another cause of concern was only 30 minute visitations were allowed because of Covid. I totally understand this, but your time starts ticking as soon as you sign in. Their elevators are so slow so our visit was only 5 minutes due to the wait for the elevators. We couldn't even visit with her! So sad and depressing. Needless to say, I took her out of this place so that she could live her final weeks at home. I sure hope visits and care are better now for the patients and families.

Today I went on a tour to Kalakaua Gardens since I am looking to see where I should go to a place…read morethat would take good care of me. The facility was very comfortable and meticulously kept. Rooms were beautiful and a place I hope to call home one day. Food was very good and the residents looked happy and chatted as they shared their meals. Very comfortable and happy place to be. I will surely choose there after the other facilities I have walked through. It will be a nice home for me to make it my last stopping place. The tour representative that walked us through was Mr. Thomas Eustace. He patiently covered all aspects of living there. Very nice well informed gentleman. Mahalo to your time but will soon want to move in.

Amazing home for my mother. The facility is clean, local food (even shrimp tempura for lunch!),…read morestaff are very nice, activities are awesome and a nurse is on premises 24/7! We were worried dropping my mother off on her first day as we didn't tell her she was staying there. The staff greeted us in the parking lot, told her welcome to her new home and took over. After a week, she told me, "If anyone asks, I would recommend this place to anyone! The people are all nice and the food is good!" Residents are treated to namaste, games, singing, quiet times and more. Today I walked into a fabulous show of line dancing and tap dancing by seniors in full costumes! Thank you Manoa Cottage Kaimuki!

My mom recently got accepted to Manoa Cottage Kaimuki. From day one I was very impressed with the…read moreentire staff. Very welcoming! They greeted us outside in the parking lot as my mother was transported from another care facility. Her room was ready with fresh flowered and a welcome sign. Staff was all in her room to welcome mom. So far mom has said good things about the staff and how she enjoys it there. Communication with staff as well is excellent.

Beckwith Hillside I hear is one of the best places in town for adult day care! Love that it's…read morelocated conveniently at the beginning of Manoa valley and owned and operated by a trustworthy local family. Glad there are places like this for our Kupuna. Beckwith Hillside is a special place with great vibes - I know everyone is treated well there with care.

From the owner: Adult Day Care Respite Care…read moreRegistered Nurse Services Personalized care in a small home enviornment

Had an awesome experience from the day I walked in, felt the warmth and aloha from the employees of…read morethe facility the office staff all the way to the CNA's, the care was awesome and the interaction with staff and management was top of the line, if I had to return to a rehabilitation facility I would definitely go back to the villas! Just to keep a bit of privacy I will not mention staff individuals, But I felt as though I was family in here and I spent 10 weeks here for medical and physical therapy! Oh yeah and the food was so ONO. I initially was on the 2nd floor in a shared room and thanks to the floor manager I was transferred to the 5th floor by the end of week! She was the bomb I even spent a lot of my free time on the second floor . The fifth floor staff has so much aloha I felt at ease being in their care! If your family never needs a rehab facility I give it 100 out of 100!! Send them to the villas

Visited a relative there. First, the Google gps routed the car to a close but wrong building! So be…read morecareful, in Hawaii, gps is not to be trusted. Once I got into the building, I noticed a security guard was closely watching us. He was a good guy, though. He would tell me where to park and where to go. Even then we went to the wrong floor because there was no way back out to the lobby from the ground level if you take the elevator from the parking lot! From the building elevator, we could easily find the patients' areas. The rooms were a bit dated but clean. There was a rec area where we may use as visitors lounge to interact with patients and close relatives. Nurses were very attractive and friendly. Fast recovery...