Please beware and never send any loved ones to this place!!! We lost our father because he…read moreaspirated when we had told the care staff at Hale Nani to be extra careful on feeding through the feeding tube to prevent aspirating. Instead we were called in the evening that he had passed. Cause of death--aspiration!!! It is a drab and depressing place and unfortunately he was placed there from Queen's since St. Francis was full.

My mother took a tumble recently and Kuakini Hospital had placed her at Hale Nani for her rehab…read more My mother was happy with their care except for the food. The 3rd Floor staff was really nice and super kind to my mother. She enjoyed being around them. My biggest gripe is their office staff. Really super bad communication. I would call and leave messages on their voice mail and they would never return my calls. One day I was so frustrated that when I did finally get to speak to someone in a particular department I had asked why do they not return phone calls when messages are left. I was basically blown off and told I don't know. I was pretty stunned about their shear lack of accountability. They would often tell me that they called but I never answered. I would check my phone and I had zero missed calls from them because they never called. Personally, I can't stand them. It was frustrating. My mother was finally discharged yesterday morning. How I found out was through an email Thursday afternoon at 4:45pm that said "We were not able to get in touch with you but wanted to let you know that your mother will be discharged tomorrow." I was so happy to get her out of there so I would not have to deal with that horrible office staff and grouchy people that open the door. I would give them a big fat 0 stars because of their horrible office staff. My mom said 4 but their food is really a 1. So we went with 3 stars.

Talked to a woman about having part time home care. She said she would look into it. Waited couple…read moreweeks, then I called and texted her. I got no reply back. At least, have the courtesy to reply back with any updates. Total time waiting was almost a month.

KUPUNA CARE ~ There is nobody in Hawaii who cares more…read moreabout their clients than Kupuna Care. Flo is THE BEST and I truly mean that! Her compassion for her clients and their care is beyond words. Flo asks all the right questions about your loved one into detail and then she goes to work. Flo's dedication to her clients and their placement is her top priority. Flo found my mom the perfect facility that met all my mom's needs. Flo did this in record time as we were in need of immediate placement. Flo is very thorough, efficient, knowledgeable, reliable. She treats you like family and follows up on how everything is going and if you have questions or concerns she takes care of that as well, swiftly and efficiently. You want the best of the best ... look no further than KUPUNA CARE and Flo!! I'm forever grateful and thankful for all that Kupuna Care & Flo did for my mom, as my mom is "thriving" in her new facility. Our family and friends are also thankful for Flo and the life she brought back to my mom. Kupuna Care Mahalo for all you have done for my mom and my family and friends and especially the peace of mind you gave to me ( daughter ) and our whole Ohana Flo you are priceless

My dad is still pretty independent but I've been looking for someone to come in once a week and…read morehelp him clean and give him some socialization. Found this nonprofit agency on Yelp and they will do a home assessment for free so I figured win win. The manager Keahi came over today and what a great service! She was so warm and patient with dad. You pick how often you want them to come and it's only $40 an hour with a two hour minimum. Very affordable for what we are looking for. I am so happy and a small weight has been lifted off my shoulders. We live so far I worry and dad refuses to move in with us.

We didn't realize how much we needed & benefitted from the amazing staff (mahalo Jocelyn & Hedi!!)…read moreuntil we signed up. We used the services to provide weekend care for our mother & to provide our family with much needed respite for the weekdays. We were ecstatic with the one time arrival, level of professionalism & dedication of Hedi. She was a wonderful conversationalist & caregiver for a well-red, well-travelled woman in her last months of life. Please don't hesitate to give the organization a call. They're professional, flexible & compassionate- just what families most need in a critical time.

Congratulations. This facility has the worst parking structure in Hawaii. Stalls are narrow,…read moresubstantially all of the stalls are compact stalls, a lot of drivers park over the line, you have less than a foot to open your car door, and directional signs are too sparse to be useful. When you enter the main parking entrance off the Hospital porte cochere, it says visitor parking is limited to levels 1B, 2B, 3A, and 3B. However, there is no signage indicating what level you are on. So when you drive up to the next level, you find out you are now on level 4A. So you need to turn around and drive down. Even when you walk into the main hospital entrance, there are no directional signs to the office you are looking for. For example, when you enter the main entrance, it has a great directory which has a listing for office 104. After looking for office 104 in the main lobby for 5 minutes and getting frustrated, a cleaner asked me what I was looking for and told me office 104 is outside and 50 feet to the left of the main entrance. The facility itself is in excellent condition. However, the signage needs a complete makeover.

When I visited the building where the doctor's office was located, I was able to see this adjacent…read morefacility. A video about this building was playing in the beautiful lobby with a grand piano. After watching the video for a while, I learned that this is a network that provides education and dispatch for people who live in Hawaii who need home care, as well as financial support to receive their services. In other words, it seems that you will not receive service in this building. I felt a little disappointed. Because I thought it would be nice if I could spend the rest of my life in such a beautiful and peaceful place. There was a Catholic Church on the first floor and it was surrounded by a very majestic atmosphere. The end of life that everyone experiences... I think it would be very blessed to be able to spend that period in Hawaii, but in the end, I felt that how good home care I could receive from a professional would be the difference between good luck and bad luck at the end of my life. I read the catalog in the lobby, but unfortunately I didn't understand the work of this place well. But I think it was good to know that there is such a beautiful place here. 医師のオフィスがある建物を訪れたとき、この隣接する施設を見ることができました。この建物に関するビデオは、グランドピアノが設置された美しいロビーで放映されていました。ビデオをしばらく見た後、これはハワイに住む在宅ケアを必要とする人々の為の、ケアーサービスに従事するワーカーの教育と派遣を提供するネットワークであり、サービスを受けるための財政的支援であることを知りました。言い換えると、この建物ではサービスを受けられない様ですね。私は少しがっかりしました。。。こんなに美しく平和な場所で残りの人生を過ごせたらいいなと思ったからです。1階にはカトリック教会があり、とても荘厳な雰囲気に包まれていました。誰もが経験する人生の終わり...ハワイでその期間を過ごす事が出来るだけでもとても恵まれていると思いますが、結局、専門家からどれだけ良い在宅ケアを受けられるかが、人生の終わりの幸運と不運の分かれ目になる様な気がします。ロビーでカタログを読みましたが、残念ながらこの場所の仕事をよく理解できませんでした。しかし、ここにこんなに美しい場所があることを知る事が出来ただけでも良かったと思います。

Hale Ho Aloha is a wonderful place for your loved one. My husband has been here for 4 months and…read morethe staff ( the administrators, the RNs. LPNs, CNAs, the activities people, the dining room workers, and the housekeepers) are amazing!! Everyone is attentive, caring, kind, resourceful, and ALWAYS positive and upbeat!! Never once was my husband or I ignored. They are there to make the residents as happy and comfortable as possible. My husband had been in two nursing facilities on the mainland after an accident and surgery, so we can attest to the superior quality of Hale Ho Aloha. We couldn't be happier with our choice.

This is the worst place on the island. The care is awful. They just want your money. They don't…read morecare how your loved one is treated. If you want your loved to die sooner this is the place to go!!! giving one star is being generous and that's only because I had to put a star there to post a review

The caregivers are incredibly experienced, compassionate, flexible, and truly dedicated. They're…read morealso very respectful, which I really appreciate. I'm beyond satisfied with the personal care they provide for my mom - from preparing her meals to helping her bathe, exercise and taking her to doctor's appointments. I couldn't ask for better care. The owner is so thoughtful and ensures we're happy with the caregivers they refer, plus they're available 24/7 whenever we need support. I highly recommend this company if you need caregivers to help care for your loved one!

From the owner: Connecting our beloved kūpuna with skilled and kind caregivers who will treat them like family.read more

Great care and phenomenal staff. Great communication. Highly recommend. The caregivers or PA's are…read morevery attentive, great communication and wonderful prep.

From the owner: FaithCare Hawaii Home Care is a personal care services provider in the Island of Oahu.read more

Unfortunately their business practices are hurtful to the community. Services rendered are subpar…read moreand the rates are reasonable; at the end of the day its just who you want to work with to arrange your loved ones care. Will you find integrity and reliability here? Not likely.

Beware of the Management of this company!! I would not recommend any Kupuna or Disabled person to…read moreuse this company. Zero compassion. I asked for her supervisor or the owner's name and was told she speaks to somebody in Arizona and doesn't know?? She argues and threats. Poor representation of what they advertise.