My dad is still pretty independent but I've been looking for someone to come in once a week and…read morehelp him clean and give him some socialization. Found this nonprofit agency on Yelp and they will do a home assessment for free so I figured win win. The manager Keahi came over today and what a great service! She was so warm and patient with dad. You pick how often you want them to come and it's only $40 an hour with a two hour minimum. Very affordable for what we are looking for. I am so happy and a small weight has been lifted off my shoulders. We live so far I worry and dad refuses to move in with us.

We didn't realize how much we needed & benefitted from the amazing staff (mahalo Jocelyn & Hedi!!)…read moreuntil we signed up. We used the services to provide weekend care for our mother & to provide our family with much needed respite for the weekdays. We were ecstatic with the one time arrival, level of professionalism & dedication of Hedi. She was a wonderful conversationalist & caregiver for a well-red, well-travelled woman in her last months of life. Please don't hesitate to give the organization a call. They're professional, flexible & compassionate- just what families most need in a critical time.

Terri Nakasone was our point of contact when my mom was transitioning out of hospice care where we…read morewanted to place her into a private care home environment. Through every step of the way, Terri was a great resource in terms of our preferences and coordinating all of the different parts which went on behind the scenes. She came to the rescue again when we needed to make a change to a foster care home. As other reviewers have mentioned, they have very compassionate and caring professionals that go out of their way to help make the process of caregiver placement as painless as possible. Without this valuable resource (including having Terri as our contact), I wouldn't have known where to start. Thank you (Terri and all the great people at Kupuna Care Connection) for this very valuable service.

Talked to a woman about having part time home care. She said she would look into it. Waited couple…read moreweeks, then I called and texted her. I got no reply back. At least, have the courtesy to reply back with any updates. Total time waiting was almost a month.

I'm so happy to have had Fast Help Caregivers as our caregivers for my brother. They were so quick…read more& helpful in a very stressful time with the Rehab center pressuring us to get our own 24 hr service. I'm glad we did, I understand the center is short staff but that doesn't help your love one who needs help just going to the bathroom. Fast help has wonderful & patient workers. I highly recommend them.

I love that my call is answered in just a few rings always. I think that's super important. I've…read morereferred a few friends to this agency and they've always made sure to keep them informed and made sure I'm aware of their processes as well so we can all be on the same page. They are very kind and easy going but most importantly honest. Even if the news isn't good, they make sure to be up front and assist with finding solutions. Always a joy to talk with Sylvia and Jillian.

Congratulations. This facility has the worst parking structure in Hawaii. Stalls are narrow,…read moresubstantially all of the stalls are compact stalls, a lot of drivers park over the line, you have less than a foot to open your car door, and directional signs are too sparse to be useful. When you enter the main parking entrance off the Hospital porte cochere, it says visitor parking is limited to levels 1B, 2B, 3A, and 3B. However, there is no signage indicating what level you are on. So when you drive up to the next level, you find out you are now on level 4A. So you need to turn around and drive down. Even when you walk into the main hospital entrance, there are no directional signs to the office you are looking for. For example, when you enter the main entrance, it has a great directory which has a listing for office 104. After looking for office 104 in the main lobby for 5 minutes and getting frustrated, a cleaner asked me what I was looking for and told me office 104 is outside and 50 feet to the left of the main entrance. The facility itself is in excellent condition. However, the signage needs a complete makeover.

When I visited the building where the doctor's office was located, I was able to see this adjacent…read morefacility. A video about this building was playing in the beautiful lobby with a grand piano. After watching the video for a while, I learned that this is a network that provides education and dispatch for people who live in Hawaii who need home care, as well as financial support to receive their services. In other words, it seems that you will not receive service in this building. I felt a little disappointed. Because I thought it would be nice if I could spend the rest of my life in such a beautiful and peaceful place. There was a Catholic Church on the first floor and it was surrounded by a very majestic atmosphere. The end of life that everyone experiences... I think it would be very blessed to be able to spend that period in Hawaii, but in the end, I felt that how good home care I could receive from a professional would be the difference between good luck and bad luck at the end of my life. I read the catalog in the lobby, but unfortunately I didn't understand the work of this place well. But I think it was good to know that there is such a beautiful place here. 医師のオフィスがある建物を訪れたとき、この隣接する施設を見ることができました。この建物に関するビデオは、グランドピアノが設置された美しいロビーで放映されていました。ビデオをしばらく見た後、これはハワイに住む在宅ケアを必要とする人々の為の、ケアーサービスに従事するワーカーの教育と派遣を提供するネットワークであり、サービスを受けるための財政的支援であることを知りました。言い換えると、この建物ではサービスを受けられない様ですね。私は少しがっかりしました。。。こんなに美しく平和な場所で残りの人生を過ごせたらいいなと思ったからです。1階にはカトリック教会があり、とても荘厳な雰囲気に包まれていました。誰もが経験する人生の終わり...ハワイでその期間を過ごす事が出来るだけでもとても恵まれていると思いますが、結局、専門家からどれだけ良い在宅ケアを受けられるかが、人生の終わりの幸運と不運の分かれ目になる様な気がします。ロビーでカタログを読みましたが、残念ながらこの場所の仕事をよく理解できませんでした。しかし、ここにこんなに美しい場所があることを知る事が出来ただけでも良かったと思います。

Transferred from Kaiser Hospital over to Hale Nani for intense OT and PT. Kevin the transporter/…read more driver was absolutely friendly and helpful (5 stars). He warned me of the bumps on the road and any sudden stops-for my safety and comfort. I checked in and was not very impressed by the surroundings ( its not the Hilton or Ritz). The place had a 1970's-80's outer island motel feel- sort of like a low budget vintage vibe. Rehab wing is on the 3rd floor. 2 star The headboard of the bed was termite eaten, hallway littered with plastic rubbish bins and plastic storage drawers. Just very low budget but functional sort of ghetto feel. The scale they put me on could hold a wheel chair and we got weighed together/ handle of scale was broken and hanging awkwardly. Little things like that need fixing or replacing but is never repaired is questionable. 2 star Every bed had a 14 inch personal tv monitor that was connected to the wall hung on a heavy duty hinged armature- that's great. First night I was there the service was out due to high winds. TIP: Download movies onto your IPAD from NETFLIX or AMAZON Prime. Lucky I was prepared but my poor roommate was bored silly. Internet went down 3 out of the 7 days I was there. 2 star The rooms are not private and shared with 1 other person-fortunately my roommate was considerate and we got along well 5 stars. First day I was having a consultation with PT, a lady suddenly took a big dump in my doorway. WTH, therapist quickly closed the curtain. The whole room smelled of feces and the aid wiped it up. That lady took a shower after finishing her dump and went back next door. My roommate said many different people are using our bathroom but she is not sure why? Aid Michelle said the lady nest door is too big to fit her shower and comes over to use ours. OK 1, 2, or 3x but everyday? I do not know her and its unsanitary. They have a big shower down the hall and why is she showering in my room?2nd day same lady is using my toilet again "ugh, ummm, haw, hoo..." all these grunting noises while she is dropping missiles. Told myself to GTFO and ran away into the "dayroom". Waited for her to finish showering and vacate before I could use my room again. Roommate not so fortunate-bedridden and nowhere to go. 0 stars Near the end of my stay here ,there was a theft that happened to one of the residence. That made me question the safety and privacy of this complex. Was supposed to stay longer but didnt feel 100% safe. Was it a nurses aid or a visitor scoping out everything? Hmmmm...Any security cameras to do an investigation? 1 star My nurse was "JAY" friendly, intelligent, kind, and had a sense of humor. 5 stars Nurses aid "Army", "Romano" and "Ikaika" very compassionate and caring aids. 5 stars Dietician "Lauren" made my stay so much better by tweaking the meal plan options and snacks to meet my needs. 5 stars food 3.5 star Doctor Kramer -kind caring saw him twice during my 7 day stay- 5 stars. The physical /occupational therapist: Kevin, Katie, Kim and John are all 5 stars. Kevin asked me how is everything so far? I said the accommodation is low quality but the people are high quality and I rather have it that way than the other way around. Joined the daily activities schedule everyday to keep from going bonkers: 5am Brush teeth/TV news 7am breakfast 9am OT 11am music circle 12pm lunch 130pm Bingo 230 pm crafting or karaoke 330 PT 5pm dinner 630pm Bingo or Keno 7pm snack shower/brush teeth 8pm off to "beddy by" My ideal daily routine -woke early and slept early PT and OT 3 hours a day for 7 days a week. Yes I can say working hard really did pay off100%. Still could speak and had an opinion without being a Karen- ask nicely say PLEASE and THANK YOU will get you far here. Can see if English is your second language or perhaps you dont even have a voice a person may not have there wishes met or receive less than the best care here. Honorable mention: Coral/Jasmine the activities coordinator made my stay really fun. Working dogs paid us a visit and we had a live performance/ concert in the cafeteria-5 stars Music circle scared me straight. Most of the people who participated were catatonic with their fists in a ball. When I saw that you can be darn sure I worked my hand to do stretches -scared me into working all the OT exercises! Thank You Kevin over at Kaiser Moanalua PT team to referring my case to Hale Nani. Did not know this world existed and that opened my eyes. If your mom, dad or relative is in Hale Nani- please be a voice for them to get them the best care to make them comfortable while they are there. Overall a great eye opening experience!

My mother took a tumble recently and Kuakini Hospital had placed her at Hale Nani for her rehab…read more My mother was happy with their care except for the food. The 3rd Floor staff was really nice and super kind to my mother. She enjoyed being around them. My biggest gripe is their office staff. Really super bad communication. I would call and leave messages on their voice mail and they would never return my calls. One day I was so frustrated that when I did finally get to speak to someone in a particular department I had asked why do they not return phone calls when messages are left. I was basically blown off and told I don't know. I was pretty stunned about their shear lack of accountability. They would often tell me that they called but I never answered. I would check my phone and I had zero missed calls from them because they never called. Personally, I can't stand them. It was frustrating. My mother was finally discharged yesterday morning. How I found out was through an email Thursday afternoon at 4:45pm that said "We were not able to get in touch with you but wanted to let you know that your mother will be discharged tomorrow." I was so happy to get her out of there so I would not have to deal with that horrible office staff and grouchy people that open the door. I would give them a big fat 0 stars because of their horrible office staff. My mom said 4 but their food is really a 1. So we went with 3 stars.

Had the pleasure of working with Eli and the staff at Elite Services of Hawaii the past few years…read more Very passionate and professional. Great to see someone who truly cares and offers consultation services , this was all new to me and I learned alot.

From the owner: We "Provide the Highest Quality Care" in our care home. We create care plans to meet individual's…read moreneeds/care including any special care needed on a day to day basis. You have a question about senior care or care homes, we offer consultation for yourself, family or friends. We've been providing senior care for more than 20 years and all our clients and their families trusted us to care for their families!

Owners are great. Office staff is so courteous and helpful. Only problem I had was they don't have…read moreenough employees to come out to Kopolie, which they need a car to come into Kopolina plus I have dogs and I smoke, but I would smoke outside if it bothered them, but I had to go a lot of days without any help which is not good cause I'm disabled

We had to cancel service with Brightstar, the raised their prices to accommodate our schedules so…read moreit wasn't worth the price.

The caregivers are incredibly experienced, compassionate, flexible, and truly dedicated. They're…read morealso very respectful, which I really appreciate. I'm beyond satisfied with the personal care they provide for my mom - from preparing her meals to helping her bathe, exercise and taking her to doctor's appointments. I couldn't ask for better care. The owner is so thoughtful and ensures we're happy with the caregivers they refer, plus they're available 24/7 whenever we need support. I highly recommend this company if you need caregivers to help care for your loved one!

From the owner: Connecting our beloved kūpuna with skilled and kind caregivers who will treat them like family.read more