My dad is still pretty independent but I've been looking for someone to come in once a week and…read morehelp him clean and give him some socialization. Found this nonprofit agency on Yelp and they will do a home assessment for free so I figured win win. The manager Keahi came over today and what a great service! She was so warm and patient with dad. You pick how often you want them to come and it's only $40 an hour with a two hour minimum. Very affordable for what we are looking for. I am so happy and a small weight has been lifted off my shoulders. We live so far I worry and dad refuses to move in with us.

We didn't realize how much we needed & benefitted from the amazing staff (mahalo Jocelyn & Hedi!!)…read moreuntil we signed up. We used the services to provide weekend care for our mother & to provide our family with much needed respite for the weekdays. We were ecstatic with the one time arrival, level of professionalism & dedication of Hedi. She was a wonderful conversationalist & caregiver for a well-red, well-travelled woman in her last months of life. Please don't hesitate to give the organization a call. They're professional, flexible & compassionate- just what families most need in a critical time.

We hired attention care plus when my uncle was in the hospital, and have been very pleasantly…read moresurprised by the level of care he's received. The administrators and caregivers have been very responsive and dependable. They check in often, will do FaceTime with us from the hospital room, and put our mind at ease knowing that he is receiving excellent care.

Horrible horrible company. We hired them to care for a family member with cancer as a night time…read moreaid. On the first night the caregiver was caught fast asleep with an elastic blindfold over her eyes while our family member was screaming in pain. We sent her packing on the spot. Upon immediate notification the service: 1. Said that they would talk to the caregiver and send her back the next day And 2. We couldn't cancel the agreement without a penalty. Unbelievable. They backed down after we threatened to get a lawyer involved. Save yourself grief. Do not hire this company. The fact that they would consider NOT firing someone who purposefully put on a blindfold so she could sleep on duty speaks volumes.

Went to Wilson Care for some client information and got a chance to hear about their service…read more Wilson Care helps support persons in need of health care all over our island. The type of care they provide our community.....words can not express. It's such a rewarding career to many and more important life changing for its patient's. As I learned Wilson Care has many employment opportunities and is such a great community contributor. They even sell hard to find quality Personal Protective Equipment to the public at alohamask.com. Need in home care call Wilson Care....

One no show care aide experience. One late care aide arrival (more than 30 minutes late) and one…read moreno call back after having to leave a message on rescheduling another visit. Three strikes and you're out. In all instances I had to initiate the calls to figure out what was going on. This is no way to run a business.

How can you call yourself a caregiving agency when you can't even provide adequate staffing or…read morecompliant certified nurse aides that have the skill set to provide care in the house. They don't even have registered nurses perform an assessment or oversee these "caretakers". There's zero oversight of these employees expected to caregivers for my aging relative. Not only is it waste of time and money to go through this agency-I do not feel safe using this agency. And I don't think others should too.

Had a consultation, home visit, and interview with Karen. This was for in home care for my elderly…read moremother who is a very difficult person to deal with. Karen agreed to show up with a home health assistant to help care for my mom. We agreed on hours, the price, and the time she would come. No one showed up, no phone call, doesn't answer the phone. Unprofessional to say the least. You can't count on this business to do what they agree to.

My mother has been attending Sakura House for over two years now and we have been very happy that…read morewe chose them. They always come out to greet her with a smile in the mornings, then help her out of the car and walk her inside. They give you a binder that they use to communicate her vitals, and how much she ate and drank that day, and any other issues that occurred, which is very helpful. Likewise, I can use the binder to let them know anything to look out for. They have always done their best to accommodate us when I need to bring her for extra days. Everyone is very friendly and they are fluent in English and Japanese. Since mom is a nisei, it was nice to see something click inside her when the staff spoke to her in Japanese! We are very thankful for Sakura House and all the help they have provided.

I'm a neighbor to this business and the employees are very polite and friendly. I can't speak for…read moretheir services per say, but the facility is nice and looks well taken care of, is located in a safe/nice area of Honolulu and the center's clients always have a smile and seem to be in great spirits whenever I've seen them leaving around 5 PM, so they must be doing something right. The business seems to have a very family-like feel to it, yet still professional at the same time and is clearly run by people that appear to have huge hearts and love what they do. :-)

Owners are great. Office staff is so courteous and helpful. Only problem I had was they don't have…read moreenough employees to come out to Kopolie, which they need a car to come into Kopolina plus I have dogs and I smoke, but I would smoke outside if it bothered them, but I had to go a lot of days without any help which is not good cause I'm disabled

We had to cancel service with Brightstar, the raised their prices to accommodate our schedules so…read moreit wasn't worth the price.

Best of the best service easy to deal with them especially anuka and chris and jacidy sorry if I…read morespell you guys name wrong .they are so nice and polite they will answer your questions so quick

Hi wanted to let you know about MasterCare they really follow up on their clients and make sure the…read morestaff they have will fit the patient they are caring for. I'm kind of hyper with anxiety and on oxygen. I love my dogs. They are service dogs. I can over do it push the envelope get busy forget to take my meds. I like having fun; they match me with someone who calm,loves animals or dogs enjoy her career and very caring and very professional. I was grooming one of her favorite dogs I had I would like try that I have never done that before. She showed and interest in what I'm doing. She there to make my life easier and blessed . I feel so very fortunate to have such a caregiver.

I was referred through my EAP and they sent a referral Hookele days ago to get more information for…read morehome care for my father. Still no call. My dad is getting discharged next week. Unfortunately with these reviews about lack of or no communication, Im guessing its true. Sad.

Poor response time regarding inquiries:( I called multiple…read moretimes for information on home care for my mother in May. No one answers the phone in their office, so I left a message. It's mid July and I just got my call returned. We were lucky that we found other options.

Care Connection provided fast excellent service when my aunt required qualified, loving and caring…read morecompanionship to help with her daily life. The caregivers are always on time, compassionate and allow my aunt live and to enjoy a quality life without feeling like a burden. She especially enjoys her weekly outings with her lady friends and appreciates tact, care and discretion the caregiver show at all times. As a vibrant elderly lady it is very important to my aunt to still feel and be very independent, even though she requires some assistance now in her daily life. Thank you care connection for the love and care you provide to my aunt, we appreciate it and always recommend your quality services to friends and family. Mahalo!

Care Connection provides reliable and flexible customized in home care. They are absolutely the…read morebest for in home services. Aides and CNA's are all kind and caring!!!

St. Francis Hospice was suggested for my mom by the Palliative Care Department at Kaiser. After…read moremeeting with the case worker, we decided on their services for in home hospice care. The case worker, nurses and those who bathed my mom were excellent. They never rushed her, were always so kind and gentle and she enjoyed their visits and chats. Her nurse (Yun Jin) never made our concerns seem unimportant and always made sure checked our concerns on moms health and condition. They really were calming for me as I felt the nurse was just a call away and would be available if my mom suddenly took a turn for the worse. When I needed surgery, we placed my mom in a private care home and the hospice services followed her. She had a different team, because it was in a different area, but the same great level of care was provided. Because my mom was stable she "Graduated" from hospice and was released to her own doctors. Unfortunately, two months later she passed away. Some things that I had to get used to were: 1) The doctor never visited but was kept well informed via the nurse 2) All blood work, doctor's visits, treatments ended. Eye exams, hearing aid adjustments, ear exams were permitted but very little else as this was comfort care. Any problems were addressed by the nurse. My mom's doctor continued to follow my mom's progress via twice monthly calls with us. It was difficult for our minds to go from a mentality of healing my mom to one of offering her comfort but we did eventually get used to it. After my mom "graduated" from Hospice I realized just how much they had helped my mom and I and what peace and calm they brought to our minds. Impending death of a loved one is difficult and dealing with that day to day realization can be frightening. They helped alleviate that making us feel like we weren't alone on this journey with my mom but we had a great support team standing behind us. Thank you St. Francis Hospice for being such a great team with our family to care for my mom. I would recommend them to anyone needing this kind of care. They are excellent!

Who ever wants to write about a horrible subject such as death. Well the staff at St. Francis is…read morethe best. Carol at the office to Julia the social worker and Peggy the nurse they all were so top notch. They are caring. They return your calls. The are companionate and attentive. If don't use them you aren't helping your loved one. I will never want anyone else to to go through what we did. St Francis helped make it easier to deal with it.