We used this service for my parents and were two for two with caregivers. They were both very…read morewarm, caring and competent. I thought it would take time for us to find caregivers we were comfortable with - but we loved the two ladies that picked up our shifts. I especially appreciated them asking what can they do around the house when my parents were sleeping. Yes, I highly recommend them!

When you call, you have someone on the line responding with scripted AI responses…read more Alex took my information and never even asked the name of my Mom that needs care. The number is a call center. No human interaction. THUMBS DOWN right out the gate. Had me fooled in the beginning but yoy can tell because the response is delayed following answers to their scripted questions. Went through the whole scheduling of an assessment then canceled it because of this.

My dad is still pretty independent but I've been looking for someone to come in once a week and…read morehelp him clean and give him some socialization. Found this nonprofit agency on Yelp and they will do a home assessment for free so I figured win win. The manager Keahi came over today and what a great service! She was so warm and patient with dad. You pick how often you want them to come and it's only $40 an hour with a two hour minimum. Very affordable for what we are looking for. I am so happy and a small weight has been lifted off my shoulders. We live so far I worry and dad refuses to move in with us.

We didn't realize how much we needed & benefitted from the amazing staff (mahalo Jocelyn & Hedi!!)…read moreuntil we signed up. We used the services to provide weekend care for our mother & to provide our family with much needed respite for the weekdays. We were ecstatic with the one time arrival, level of professionalism & dedication of Hedi. She was a wonderful conversationalist & caregiver for a well-red, well-travelled woman in her last months of life. Please don't hesitate to give the organization a call. They're professional, flexible & compassionate- just what families most need in a critical time.

Best of the best service easy to deal with them especially anuka and chris and jacidy sorry if I…read morespell you guys name wrong .they are so nice and polite they will answer your questions so quick

Hi wanted to let you know about MasterCare they really follow up on their clients and make sure the…read morestaff they have will fit the patient they are caring for. I'm kind of hyper with anxiety and on oxygen. I love my dogs. They are service dogs. I can over do it push the envelope get busy forget to take my meds. I like having fun; they match me with someone who calm,loves animals or dogs enjoy her career and very caring and very professional. I was grooming one of her favorite dogs I had I would like try that I have never done that before. She showed and interest in what I'm doing. She there to make my life easier and blessed . I feel so very fortunate to have such a caregiver.

Slow to respond to phone calls and emails. The great thing…read moreabout them is that theyre in-network with Kaiser plans. Wish they had better communication for patient needs.

Paul, was so quick to respone. He laid out a clear plane of action. His staff was able to ,…read morehave home caregivers interview my aunt with 24hrs. I found them so presonable . He was an contact with us helping us to make a well thought out plans for my love one. Paul showed real care,knowledge, and haertflet concern, for my love one and my family.

I have been using this agency to care for my aging parents for over a year now. I can honestly say…read morethat everyone that I have come in contact with has been amazing... caregivers and office staff! This is already a stressful time for family members trying to care for aging parents, so having the support from Hawaii Senior Care has been a Godsend! They are extremely accommodating and flexible in their scheduling! And their caregivers are top-notch... very kind and attentive!!!

Really appreciate the fantastic caregivers and administrators at Hawaii Senior Care. We have had…read moretheir services for over 2.5 years. Prior to their 24/7 care, my friend fell 5 times over 6 weeks while in an assisted living facility. Adding the 1:1 caregivers kept him safe, he stopped falling, became happier, felt secure that he had assistance whenever he needed, improved his appetite and his overall outlook and I feel he survived longer as a result of the loving care provided by the HSC caregivers. Staff were excellent, always available via phone when needed and solved any issues quickly. I felt secure in knowing my friend was well taken care of. Mahalo HSC! Yvonne, retired nurse practitioner and attorney

We will be forever grateful to the wonderful hospice team who cared for my mom and supported our…read morefamily. Lisa, our social worker, and Yumi, the nurse supervisor, listened to our needs and connected us with the perfect nurse case manager, Megan, who was incredibly kind, compassionate, and knowledgeable. Brianna, Mom's healthcare aide, was always so pleasant and skilled, especially in the gentle way she helped her with showers. Dustin, the after-hours nurse, was there when Mom became unwell in the middle of the night and again the evening she passed, treating her with such tenderness, dignity, and respect as he helped us prepare her for transport. And Sr. Marykutty was a constant source of comfort, inspiration, and peace to Mom and our entire family. We cannot thank each of them enough for the exceptional care, kindness, and compassion they showed my mom and all of us.

My husband was diagnosed with stage four cancer in January. Navian hospice came after the news and…read moresupported me for three months until my Randy died. I had no idea how these companies worked and was somewhat uncomfortable at the thought of strangers coming into my house at the worst time of my life. They changed my life. They supported me 100% throughout the end of his life. I don't know how I would've managed without them now. This weekend part of the goodness of their hearts they put on a memorial at Calvary by the sea Lutheran Church. I cannot say enough about this company. They are still supportive and I thank God he blessed for him and I with their goodness and support.

Terri Nakasone was our point of contact when my mom was transitioning out of hospice care where we…read morewanted to place her into a private care home environment. Through every step of the way, Terri was a great resource in terms of our preferences and coordinating all of the different parts which went on behind the scenes. She came to the rescue again when we needed to make a change to a foster care home. As other reviewers have mentioned, they have very compassionate and caring professionals that go out of their way to help make the process of caregiver placement as painless as possible. Without this valuable resource (including having Terri as our contact), I wouldn't have known where to start. Thank you (Terri and all the great people at Kupuna Care Connection) for this very valuable service.

Talked to a woman about having part time home care. She said she would look into it. Waited couple…read moreweeks, then I called and texted her. I got no reply back. At least, have the courtesy to reply back with any updates. Total time waiting was almost a month.

I found Malama Ola via a quick Google Search for hospice agencies for grandpa and was impressed…read morewith their 5 star rating (on Google AND Yelp). After grandpa recovered from a mega life event/ illness, I informed grandpa's inpatient medical team that we'd like hospice care with Malama Ola and they quickly assisted us with coordinating care with them. I am VERY GRATEFUL for everyone at Malama Ola for taking EXCEPTIONAL care of grandpa, myself and my family during our short encounter with them. Everyone was truly wonderful. So many people to be thankful for (please forgive me if I don't remember everyone's names, there were MANY phone calls throughout grandpa's care and transition). But thank you to Marche (our patient advocate), Christian (our admitting nurse), Danny (our spiritual counselor who played his lovely guitar for grandpa), Jay (our social worker), Jorge (our nurse aid), and Brad (our LPN). And everyone and anyone who may have checked in on grandpa but I missed. Truly thankful for each and everyone one of you, and for all you do. The team at Malama Ola actively listens to families wishes and also strongly advocates for patient comfort and quality of life during this time of their life. Highly recommend this agency for your loved ones hospice or palliative care needs.

We recently lost my grandma but prior to her loss we had the privilege of care from Malama Ola. The…read morequality of care and understanding we received was amazing! All the staff members that we encountered down to the delivery and setup drivers were exceptional! They were patient and caring. Taught us everything we wanted to know so we could assist our grandma in times their staff weren't around. Everyone that came to our house we felt like we knew them forever, like we were family. Our family greatly appreciates everything the staff of Malama Ola provided us with. We highly recommend Malama Ola for care giving of your loved family member!