My dad is still pretty independent but I've been looking for someone to come in once a week and…read morehelp him clean and give him some socialization. Found this nonprofit agency on Yelp and they will do a home assessment for free so I figured win win. The manager Keahi came over today and what a great service! She was so warm and patient with dad. You pick how often you want them to come and it's only $40 an hour with a two hour minimum. Very affordable for what we are looking for. I am so happy and a small weight has been lifted off my shoulders. We live so far I worry and dad refuses to move in with us.

We didn't realize how much we needed & benefitted from the amazing staff (mahalo Jocelyn & Hedi!!)…read moreuntil we signed up. We used the services to provide weekend care for our mother & to provide our family with much needed respite for the weekdays. We were ecstatic with the one time arrival, level of professionalism & dedication of Hedi. She was a wonderful conversationalist & caregiver for a well-red, well-travelled woman in her last months of life. Please don't hesitate to give the organization a call. They're professional, flexible & compassionate- just what families most need in a critical time.

The caregivers are incredibly experienced, compassionate, flexible, and truly dedicated. They're…read morealso very respectful, which I really appreciate. I'm beyond satisfied with the personal care they provide for my mom - from preparing her meals to helping her bathe, exercise and taking her to doctor's appointments. I couldn't ask for better care. The owner is so thoughtful and ensures we're happy with the caregivers they refer, plus they're available 24/7 whenever we need support. I highly recommend this company if you need caregivers to help care for your loved one!

From the owner: Connecting our beloved kūpuna with skilled and kind caregivers who will treat them like family.read more

Terri Nakasone was our point of contact when my mom was transitioning out of hospice care where we…read morewanted to place her into a private care home environment. Through every step of the way, Terri was a great resource in terms of our preferences and coordinating all of the different parts which went on behind the scenes. She came to the rescue again when we needed to make a change to a foster care home. As other reviewers have mentioned, they have very compassionate and caring professionals that go out of their way to help make the process of caregiver placement as painless as possible. Without this valuable resource (including having Terri as our contact), I wouldn't have known where to start. Thank you (Terri and all the great people at Kupuna Care Connection) for this very valuable service.

Talked to a woman about having part time home care. She said she would look into it. Waited couple…read moreweeks, then I called and texted her. I got no reply back. At least, have the courtesy to reply back with any updates. Total time waiting was almost a month.

I got released from the hospital a couple weeks ago. I was told that a home nurse from Bayada will…read morebe coming by three times a week to check on me. I have a nurse name Meriah, and she is super sweet. Her communication with me and my doctors is awesome. She'll be working with me until I'm fully healed.

They coerced me into giving my mother a 500 mg of sodium after I told them she already had swollen…read morefeet the night before. Her feet started swelling up again and the girl Hannah denied that was the reason for it. They insisted I call EmS to check her for low sodium after I told them she probably had high sodium. They called 911 because I refused and police, fire truck and ambulance arrived. After checking my mother they left. Bayada could have just waited to speak to a physician but instead they called 911. Should be 0 stars.

Really appreciate the fantastic caregivers and administrators at Hawaii Senior Care. We have had…read moretheir services for over 2.5 years. Prior to their 24/7 care, my friend fell 5 times over 6 weeks while in an assisted living facility. Adding the 1:1 caregivers kept him safe, he stopped falling, became happier, felt secure that he had assistance whenever he needed, improved his appetite and his overall outlook and I feel he survived longer as a result of the loving care provided by the HSC caregivers. Staff were excellent, always available via phone when needed and solved any issues quickly. I felt secure in knowing my friend was well taken care of. Mahalo HSC! Yvonne, retired nurse practitioner and attorney

I have been using this agency to care for my aging parents for over a year now. I can honestly say…read morethat everyone that I have come in contact with has been amazing... caregivers and office staff! This is already a stressful time for family members trying to care for aging parents, so having the support from Hawaii Senior Care has been a Godsend! They are extremely accommodating and flexible in their scheduling! And their caregivers are top-notch... very kind and attentive!!!

Transferred from Kaiser Hospital over to Hale Nani for intense OT and PT. Kevin the transporter/…read more driver was absolutely friendly and helpful (5 stars). He warned me of the bumps on the road and any sudden stops-for my safety and comfort. I checked in and was not very impressed by the surroundings ( its not the Hilton or Ritz). The place had a 1970's-80's outer island motel feel- sort of like a low budget vintage vibe. Rehab wing is on the 3rd floor. 2 star The headboard of the bed was termite eaten, hallway littered with plastic rubbish bins and plastic storage drawers. Just very low budget but functional sort of ghetto feel. The scale they put me on could hold a wheel chair and we got weighed together/ handle of scale was broken and hanging awkwardly. Little things like that need fixing or replacing but is never repaired is questionable. 2 star Every bed had a 14 inch personal tv monitor that was connected to the wall hung on a heavy duty hinged armature- that's great. First night I was there the service was out due to high winds. TIP: Download movies onto your IPAD from NETFLIX or AMAZON Prime. Lucky I was prepared but my poor roommate was bored silly. Internet went down 3 out of the 7 days I was there. 2 star The rooms are not private and shared with 1 other person-fortunately my roommate was considerate and we got along well 5 stars. First day I was having a consultation with PT, a lady suddenly took a big dump in my doorway. WTH, therapist quickly closed the curtain. The whole room smelled of feces and the aid wiped it up. That lady took a shower after finishing her dump and went back next door. My roommate said many different people are using our bathroom but she is not sure why? Aid Michelle said the lady nest door is too big to fit her shower and comes over to use ours. OK 1, 2, or 3x but everyday? I do not know her and its unsanitary. They have a big shower down the hall and why is she showering in my room?2nd day same lady is using my toilet again "ugh, ummm, haw, hoo..." all these grunting noises while she is dropping missiles. Told myself to GTFO and ran away into the "dayroom". Waited for her to finish showering and vacate before I could use my room again. Roommate not so fortunate-bedridden and nowhere to go. 0 stars Near the end of my stay here ,there was a theft that happened to one of the residence. That made me question the safety and privacy of this complex. Was supposed to stay longer but didnt feel 100% safe. Was it a nurses aid or a visitor scoping out everything? Hmmmm...Any security cameras to do an investigation? 1 star My nurse was "JAY" friendly, intelligent, kind, and had a sense of humor. 5 stars Nurses aid "Army", "Romano" and "Ikaika" very compassionate and caring aids. 5 stars Dietician "Lauren" made my stay so much better by tweaking the meal plan options and snacks to meet my needs. 5 stars food 3.5 star Doctor Kramer -kind caring saw him twice during my 7 day stay- 5 stars. The physical /occupational therapist: Kevin, Katie, Kim and John are all 5 stars. Kevin asked me how is everything so far? I said the accommodation is low quality but the people are high quality and I rather have it that way than the other way around. Joined the daily activities schedule everyday to keep from going bonkers: 5am Brush teeth/TV news 7am breakfast 9am OT 11am music circle 12pm lunch 130pm Bingo 230 pm crafting or karaoke 330 PT 5pm dinner 630pm Bingo or Keno 7pm snack shower/brush teeth 8pm off to "beddy by" My ideal daily routine -woke early and slept early PT and OT 3 hours a day for 7 days a week. Yes I can say working hard really did pay off100%. Still could speak and had an opinion without being a Karen- ask nicely say PLEASE and THANK YOU will get you far here. Can see if English is your second language or perhaps you dont even have a voice a person may not have there wishes met or receive less than the best care here. Honorable mention: Coral/Jasmine the activities coordinator made my stay really fun. Working dogs paid us a visit and we had a live performance/ concert in the cafeteria-5 stars Music circle scared me straight. Most of the people who participated were catatonic with their fists in a ball. When I saw that you can be darn sure I worked my hand to do stretches -scared me into working all the OT exercises! Thank You Kevin over at Kaiser Moanalua PT team to referring my case to Hale Nani. Did not know this world existed and that opened my eyes. If your mom, dad or relative is in Hale Nani- please be a voice for them to get them the best care to make them comfortable while they are there. Overall a great eye opening experience!

My mother took a tumble recently and Kuakini Hospital had placed her at Hale Nani for her rehab…read more My mother was happy with their care except for the food. The 3rd Floor staff was really nice and super kind to my mother. She enjoyed being around them. My biggest gripe is their office staff. Really super bad communication. I would call and leave messages on their voice mail and they would never return my calls. One day I was so frustrated that when I did finally get to speak to someone in a particular department I had asked why do they not return phone calls when messages are left. I was basically blown off and told I don't know. I was pretty stunned about their shear lack of accountability. They would often tell me that they called but I never answered. I would check my phone and I had zero missed calls from them because they never called. Personally, I can't stand them. It was frustrating. My mother was finally discharged yesterday morning. How I found out was through an email Thursday afternoon at 4:45pm that said "We were not able to get in touch with you but wanted to let you know that your mother will be discharged tomorrow." I was so happy to get her out of there so I would not have to deal with that horrible office staff and grouchy people that open the door. I would give them a big fat 0 stars because of their horrible office staff. My mom said 4 but their food is really a 1. So we went with 3 stars.

I live on Maui and had help from the Maui's branch of Care Options. I was in a desperate situation…read moresince my husband had come home to die and I did not know I needed home health care as well as Hospice. When I called Care Options, the owner, Sue Haylor, came IN PERSON with her team the very same day that I called. They assessed the situation and then worked overtime to try and find someone who could come in the very next day. I had help that day for 4 hours. Sadly, my husband died very quickly and we didn't need further care. I know there are some good home care organizations on Maui, but I'm so grateful to Care Options for coming to my home so quickly after my call.

From the owner: Specialties Quality Choices, Quality Care…read more CARE Options has been doing home care on Oahu for over 25 years and on Maui for over 10 years. We have an excellent reputation as a quality home care and chore service company with a heart. Some of the types of services we provide are: * Feeding/ meal preparation * Bathing /Grooming /Hygiene * Toileting/Incontinence Care * Medication reminders * Transfers and fall prevention * R.O.M. exercises * Transportation for shopping and assisting clients with errands * Chore work - light housekeeping including sweep, mopping, vacuuming and dusting, emptying trash, change of linens, kitchen and bathroom cleaning and laundry. * We do provide some deeper cleaning items within reason.

Employees are exceptionally rude. They booked a team building event in a public setting. Instead of…read morebooking a private experience they requested our family be kicked out of the game so they could have it private. ​

From the owner: Griswold is an award-winning pioneer in the home care industry, with over four decades of…read moreexperience and a storied legacy of compassion and integrity. We believe Care Professionals are the foundation of our success, and people deserve to live where they love as they age. Our commitment to innovation is based on our desire to improve the lives of everyone we touch in the communities we serve. Live Assured is the promise we make to everyone we touch: let Griswold help, so you can live without the weight of worry.