Hale Ho Aloha is a wonderful place for your loved one. My husband has been here for 4 months and…read morethe staff ( the administrators, the RNs. LPNs, CNAs, the activities people, the dining room workers, and the housekeepers) are amazing!! Everyone is attentive, caring, kind, resourceful, and ALWAYS positive and upbeat!! Never once was my husband or I ignored. They are there to make the residents as happy and comfortable as possible. My husband had been in two nursing facilities on the mainland after an accident and surgery, so we can attest to the superior quality of Hale Ho Aloha. We couldn't be happier with our choice.

This is the worst place on the island. The care is awful. They just want your money. They don't…read morecare how your loved one is treated. If you want your loved to die sooner this is the place to go!!! giving one star is being generous and that's only because I had to put a star there to post a review

I'm happy to write the first review!…read more DO NOT HIRE THIS BUSINESS! I hired them to help me receive my husband home from the hospital and into home hospice. I relied on them to be there as I had hired them to do. THEY NEVER SHOWED UP!! When I called it took the guy 40 minutes to get back to me and then said the person that was supposed to be there couldn't make it. Then the guy hung up on me! So unprofessional!

I am sorry that Kathy S did not have the same experience that I did with my mother! They always…read moreshowed up on time and I just loved the caregiver they sent who always did her best to provide excellent nursing care! My mother just brightens up every time they come to visit 5 days a week. I never have to worry about her while I am at work. The caregiver calls me twice a day to update me on how she's doing. I can see when I come home that she's happy with being in their care!

I really appreciated the care and compassion for my mom from the entire team. They treated her…read morewith respect and kindness and gave our family peace knowing she was truly cared for. Thank you all for everything!

Palolo Chinese Home (PCH)…read more Responsive and kind staff: Staff members are prompt in responding to resident needs, smile, and show kindness and compassion. Good food and dining experience: the food is taste and nutritious with the flexibility to accommodate dietary restrictions. Chef Aaron Love was former chef at Sheraton Waikīkī hotel. Cleanliness and environment: the facility is clean, comfortable environment. Facilities and rooms that are well-kept. Engaging activities and amenities: A wide variety of activities, such as arts and crafts, physical therapy, and socializing. Family satisfaction: I feel less stressed because i know my grandmother is being cared for. My 102 year old grandmother has had very positive experiences with the adult day care, rehabilitation facility, and long term care facility. Darlene Nakayama (CEO). Cheryl (admissions) Jessica (social worker) Justin (fiscal office) Dr. Tamura (in house) Nurses in harry wong hall PT and OT Maintenance staff Are all AMAZING!

Great facility with good staffing. The majority of the workers are caring and helpful. Sometimes…read morethey are short staffed, however, they still provide a good level of care given the circumstances. The only drawback I see is driving up the winding and steep hills of Sierra Drive and Wilhelmina Rise. You will, however be rewarded with million dollar views that you can take in and appreciate. They have quite a good amount of programs that everyone can participate in. Of all the facilities that were presented to us, we chose Maunalani. Maunalani was the right choice to get my elderly Mom back on her feet again.

If you need to send your loved one for excellent care, send them here. The staff is kind and…read moreattentive and extremely flexible about your family members needs and requirements. The regular menu rotates from week to week but there are other options, depending on the residents dietary requirements and restrictions, that the staff would provide at meal times and in between such as sandwiches pizza, samin etc. There's always a green salad and fresh fruit which is a nice change from hospital style food. Depending on the person's requirements you are also able to bring in outside food, treats, and goodies. The dining room is spectacular. As a non-profit organization they will not milk your insurance company dry before they discharge your friend or family member. The objective of this facility is to rehabilitate people in a healthy, friendly, loving and professional manner. Physical therapy and occupational therapy is offered daily. There are many social activities including religious, games,.exercise music and entertaient, animal interaction and the list goes on. The views are spectacular and the many lanais offer fresh air and sunshine. Our discharge interview was thorough and informational involving many departments of this facility. Big shout out to Karl, Meaghan, Brinh, Manny, "Nikki", Lauren and oh so many others

Looking for a place for Dad with onset of dementia this location was a mid-way point between my…read morebrother's and my home. Went online to schedule an appointment after surfing their website which looked great! Someone contacted me within the day to schedule a date and time. A couple days prior to appt she called to remind me and gave some info on where to park and where to check in. Appointment went smoothly - met with sales manager, Jeffrey Fishman, and he really knows how to explain things, address concerns, follow up on current info, takes the time to make sure all our questions are answered satisfactorily. He has been very patient with us in securing the right space for Dad and checks back with us on any changes we should be aware of. This branch of the Plaza is beautiful, spacious, very clean and I love the wall to recognize military veterans with their pictures and service. The rooms are a nice size, nicely appointed and the shared rooms are spacious with a nice little entry area as a sitting room. Plenty of things for them to do with a shuttle service for excursions and also covered parking for residents. The residents all looked happy and content, the overall vibe was positive from staff and the dining area with the chef's menu was outstanding! We haven't made a decision yet because Dad needs to see the place for himself, but we wanted to write this review because of the way we have been respected during this difficult process of entrusting Dad to others and the kindness of Jeffrey Fishman.

My sister and I went to visit a family friend there and after walking we went through the lobby and…read morewanted to have our picture taken with the three of us. I asked a young lady who was just standing outside of the front desk to take a picture and she looked at me and said she was busy...what, standing around??? So she asked the lady behind the desk who was busy answering the phones and assisting a couple at the front desk and that lady replied she was busy at the moment. The young lady then said she would take our picture...made us feel uncomfortable and not wanted around! We were thinking of maybe staying there in a few more years, but now we may have to think about it.

My mother took a tumble recently and Kuakini Hospital had placed her at Hale Nani for her rehab…read more My mother was happy with their care except for the food. The 3rd Floor staff was really nice and super kind to my mother. She enjoyed being around them. My biggest gripe is their office staff. Really super bad communication. I would call and leave messages on their voice mail and they would never return my calls. One day I was so frustrated that when I did finally get to speak to someone in a particular department I had asked why do they not return phone calls when messages are left. I was basically blown off and told I don't know. I was pretty stunned about their shear lack of accountability. They would often tell me that they called but I never answered. I would check my phone and I had zero missed calls from them because they never called. Personally, I can't stand them. It was frustrating. My mother was finally discharged yesterday morning. How I found out was through an email Thursday afternoon at 4:45pm that said "We were not able to get in touch with you but wanted to let you know that your mother will be discharged tomorrow." I was so happy to get her out of there so I would not have to deal with that horrible office staff and grouchy people that open the door. I would give them a big fat 0 stars because of their horrible office staff. My mom said 4 but their food is really a 1. So we went with 3 stars.

Please beware and never send any loved ones to this place!!! We lost our father because he…read moreaspirated when we had told the care staff at Hale Nani to be extra careful on feeding through the feeding tube to prevent aspirating. Instead we were called in the evening that he had passed. Cause of death--aspiration!!! It is a drab and depressing place and unfortunately he was placed there from Queen's since St. Francis was full.

Owners are great. Office staff is so courteous and helpful. Only problem I had was they don't have…read moreenough employees to come out to Kopolie, which they need a car to come into Kopolina plus I have dogs and I smoke, but I would smoke outside if it bothered them, but I had to go a lot of days without any help which is not good cause I'm disabled

We had to cancel service with Brightstar, the raised their prices to accommodate our schedules so…read moreit wasn't worth the price.

When I found out one of my dear friends who I used to play mah jong at her house moved into a…read moresenior living community, I knew I wanted to visit her. I called her daughter to confirm she's now at One Kalakaua Senior Living (OK) and was provided with the room number, along with check in procedures when going. Located at the corner of Young St and Kalakaua Ave, OK opened its doors in 1997 where they offer units for people 55 years or older to purchase and live in. They also provide a cafeteria and cleaning services to assist the residents. I was fortunate to have found street parking as my friend and I went on an early weekday evening. There were just a handful of visitor parking where all of the stalls were occupied but one and luckily my friend snagged the last stall in front. Prior to entering, there's an iPad on the wall where all visitors need to register your information. As you enter the doors of OK, the receptionist confirms your registration and then with the information you entered in the iPad, a sticker is printed and you place it on your chest. This was a first time for the both of us so we asked the staff we were visiting our friend and gave the room number where she immediately blurted my friend's full name. Seems like she's well-known here and have many visitors. It's been over 30 years since OK opened and I was quite impressed they keep up with maintenance as I found OK to be modern and well kept. I noticed the tropical floral arrangements and plants, which gave the facility a bright and welcoming ambiance. My friend's unit was a good size for a one bedroom and it was well kept. The unit was in the midst of re-painting. She mentioned the cleaning services offered, where it's convenient and worthy of the fee but didn't say good things about the food. She's a foodie and loves Chinese food. We used to have potlucks where I was responsible of getting the food and a couple of times I cooked at her place. She's got a refined palate for sure. Overall, a very impressive first visit at OK. The residents who I casually bumped into seemed happy and content, just like my friend who is happy to be living here at OK.

One Kalakaua is a beautiful senior living facility. It is located in the heart of town across the…read morestreet from Foodland. It's really a beautiful building which has many activities for seniors, a pool and jacuzzi, library, salon, and fitness room. Residents own their own condos which is different from other senior living options. We came by to visit a friend and were able to dine with them in the dining room on the first floor. The hostess Fely was a bit rude, but after we checked in everyone else in the main dining room was extremely pleasant and accommodating. Dinner started off with a trip to the salad bar which was super fresh. We then had the soup of the day which was the Manhattan clam chowder followed by your entrée of choice, vegetable, starch, drink and dessert. I had the ribeye steak, French fries and spinach. Dessert was Kona coffee ice cream. The food here is quite good! Several steps up from food typically that would be served at a senior assisted living facility. Essentially like restaurant quality!! Really! I was actually pleasantly surprised.. Definitely a really nice place to live for seniors.