I feel horrible writing this review First off, I want to say the store manager is absolutely phenomenal. He stayed late just to regroup my clubs for me. He re glued a broken shaft on my club because I said I had a round tomorrow and went above and beyond. Honestly a tremendous guy. As far as the fitting went..... Eugene is one of the rudest ppl I've ever met. First off, I came with my dad a few months ago. I don't know what gave him the right to speak to my dad so rudely, but it definitely pissed me off. My dad asked for some help picking a club out, and he literally scoffed at him and said "Well, which irons you want? Do you have any idea? I can't help you if you don't know what you want. Take a look around and come to the simulator" My dad doesn't take any shit, he just brought 4 different full iron sets to the sim and tried em. He was so pissed, he didn't even want to buy. He got a feel for what he wanted and bought something from Roger Dunn and never came back here. Fast forward to today (fully forgot about the above interaction until after I started speaking to him) I went to him and I said I want to do an iron club fitting. He asked, "What brand?" I said honestly I don't know. I just want to use what's best for me and told him I've only ever played with senior flex Mizunos (my grandfathers) and would love to try some clubs out and see which one I'm most comfortable with. This dude rolled his eyes, slapped his hand down on the counter and said "Well how can I even help you if I don't know what you want? When you walk in to a car dealership, don't you know what car you want? What brand are you leaning towards? What even brings you here?" Bro... what?? Most people who go to buy a car go test drive the car before they drive it, right? Also, it completely depends on your budget... which it did for me. On top of all this, he didn't even help with the fitting, it was just me alone for 15 mins figuring it out on my own. Didn't provide any feedback, input, or help at all. Ended up getting a Callaway iron set for a steal and had a fantastic interaction with the rest of the staff. Long story short, Eugene is a mean as hell. Hope I never have to talk to him again. read more

Walked in and needed new grip for my driver... surprised with the service. Manny who helped me provided information as well as cost to replace. He was very respectful and kind to say the least. The experience you get from a genuine employee whose intension is to help makes a big difference. Needless to say, with him informing me that it should be done in a few minutes and I can wait for it... made me shop and ended up buying new golf shoes. Manny is definitely an added value to your staff. read more

Was standing in the checkout line and heard the employee ask the guy in front of me if he was an NCGA member. Apparently there's a discount if you're part of the store's rewards program and have an NCGA membership. When it was my turn I asked if I could get the discount as well. I was asked to show my membership via the app, which I did. I asked why nobody ever asked me or brought up the NCGA discount upon my last dozen purchases. He told me that it is detailed in the emails I receive. I'm going to say that PGA Super Store employees are discouraged from asking people if they are part of the rewards program and have an NCGA membership so they don't have to give the discount. GOLF MART here I come...... read more

Man this is a superstore! My buddy needed to grab some random stuff, no idea what since I don't have real estate or hedge funds to discuss with friends, yet! He quickly got the right area with the helpful staff. I meanwhile found very clean bathrooms. Can easily recommend this solid option but of course as a value practioner I'd always check well rated sellers on eBay especially for high end brands. read more

PGA TOUR Superstore - Dublin - Front - Golf Equipment Near Me - Dublin, California

I visited PGA TOUR Superstore on Friday and once again had an outstanding experience. I spoke with Adam (manager) regarding a return exception situation, and he truly went above and beyond to help me. He made the entire process easy and stress-free -- I never once felt like I was an inconvenience, which says a lot about his professionalism and customer-first attitude. After receiving my store credit, Adam mentioned that they had just received the new TM Qi4D drivers for demo and preorder. That was a pleasant surprise and much appreciated. I headed to the demo bay where Eugene and Jacob took great care of me. Both were extremely welcoming, knowledgeable, and patient. There was absolutely no pressure to buy -- just genuine, helpful fitting advice. I ended up pre-ordering the core model, and Jacob also helped me dial in the right LAB putter afterward. This store consistently makes me feel welcomed, and the customer service is always phenomenal. I live in Modesto, about an hour away, and even though there's a Dick's Sporting Goods close to me, I will always choose to drive to this PGA TOUR Superstore in Dublin. Highly recommend. read more

PGA TOUR Superstore - Dublin - Trackman - Golf Equipment Near Me - Dublin, California

Be cautious about getting a full set re-gripped. I had 4 out of 12 clubs misaligned and I had to get them re-done. They fixed the problem right away, but I think it's very careless for a golf shop to do something like that. 1 or 2 clubs seem acceptable, but 4 is a little too much. It makes me feel like the installers didn't care. Some of the other clubs looked slightly off but I just decided to leave it as is or else they would have to redo them all. I also asked if they could save the older grips because they were practically new, and they told me yes. They ended up not saving any. If I knew they couldn't save it I would've went to golf mart. That's 12 perfectly good grips wasted. The whole experience made me question the people working on our clubs. read more

Only location with a 9 degree Ai Smoke Max D driver since Callaway had to cancel my order due to sold out shaft and driver head. Luckily this location had it on hand and made an order for pickup. Drove 1 hour from SF to get there but my order was ready before hand. Thank you to the online order pick team for fulfilling my order so quickly. Picked up another fairway wood club I was fitted for too, the new Qi35 5wood in a 6s. The cashier was nice and friendly and got me checked out quickly. The store was clean and organized and everything I expected from products to employees. An employee also asked me nicely if I was interested in hitting any demos there was someone available at a bay for me to check it out. Great customer awareness and service. read more

PGA TOUR Superstore - Dublin - Outside of store. - Golf Equipment Near Me - Dublin, California

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Quality/Quantity - My buddy's favorite golf store. I used to frequent the one in Cupertino and East Palo Alto. Always a fun place to visit, try out equipment, etc. If my daughter and I get back into golf, I might join your Players Club. Also now selling tennis and pickleball equipment. Might get back into those sports also; well one at a time, lol. Service - Okay once they finally acknowledged us as we were ready to pay. Lots of other paid services - Studio fittings, putter fittings, repairs, lessons, etc. Players club, see my picture or website. Price - Expensive, but that is the cost for a one shop place. Owner Comment - Congrats on your success since the 1960's and all with your locations. read more

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I've been to the superstore many times and honestly, the team here have always been friendly knowledgeable with me. Twice I've had club fitting sessions with Josiah Rasmussen. What a pro! He's got my driver clicking right now on the fairway these days, his chill personality and high technical expertise cannot be measured. The range of equipment is immense, they even have gently used clubs for those not wanting to spend premium price. They allow you to get in the simulator to try out a club before you purchase it, which is extremely helpful. Fair pricing and also join the club and you get other discounts. read more

PGA TOUR Superstore - Dublin - Studio center - Golf Equipment Near Me - Dublin, California

I feel bad for leaving this review but long story short - Did one lesson with Phil King, my swing somewhat improved but cried in my car after all the mean things he said to me. I'm not a sensitive person, I can take jokes but he said very unkind things. I am not trying to get him in trouble as he probably is a great instructor but this is a heads up to women / girls that may see him on their own. During my lesson, he was getting frustrated with me because I didn't know a lot of the terminology he was using as I'm only a year into golf. Anyway, he asked me, "Do you have your degree?" -- implying i'm dumb. Told me, "You should never have kids" TWICE -- I didn't respond the first time, the second time I asked why? And he didn't explain. Then proceeded to bag on the city I'm living in because it's crime-infested and not as fabulous as his 7,000 acre land in Livermore. He asked me my name, and he looked at me astonished and says "I'm not even gonna get started" Maybe he was joking -- Either way, I left the lesson feeling like shit. At first I thought I was being sensitive to his banter, but I realized he likely would not talk to me like this if my boyfriend was there. Grateful for his tips & dedication to me improving but not thrilled about paying someone to bully me for an hour. read more

Wanted to shout out store manager Jacob for taking care of me in a really unique case. Have to admit I was not the easiest customer to deal with and came in with a very contentious attitude based on what had happened. Jacob was understanding and worked with me on a clean resolution. Thanks again Jacob and appreciate your kind nature in the wake of a frustrated customer. read more

My 25-year-old 5 Wood broke recently so I decided to drive out to Dublin to check out the PGA Superstore. Upon entering I was impressed with how large the store was. Given that I'm not a skilled golfer I mostly browsed the discount and used club section for my replacement. I asked the sales person for his thoughts on 5 Woods vs 3 Hybrids and he had some good advice for me. He set me up on one of the testing stations so I spent about 15 minutes testing out the clubs until I found a comfort level with the 5 Wood. I couldn't hit a hybrid well but after some time the wood felt pretty natural for me. After choosing the club I browsed the extensive golf ball section and bought a box of nice balls. P.S. I'm happy to report that I've been using the 5 Wood at Corica Park and it's been my most consistent (maybe my only consistent) club since. read more

Tried out some clubs today since the store was pretty empty during Super Bowl. It was a great experience! After trying the club that I originally picked, Robert (if I remember correctly) suggested a few other options that might work better for me. I'm a newbie and he was very patient. He gave helpful tips on improving my contact and instantly increase 20 yards. I could tell he was genuinely excited to see me succeed. I'll come back to get my clubs soon. I love coming to this store. Everyone is friendly and welcoming. read more

Great place. Big selection. Can try out cubs there. Cxxxxxxxxxxxccccbbbbnnmmmmhhgfdjjjhggfvbjnvghhhb

This is are go to store. Used to shop Golfmart for 30 years. Had a really bad experience there and will never return. Went to PGA store in Dublin and the staff couldn't be nicer. Whatever we need ADAM the manager goes above and beyond for us. Never any issues. We know all the staff pretty well as we go in about every other week. Job well done PGA. Terry&Bud read more

***if i could give pga superstore dublin ca. 100 stars it still would not be enough! the entire team at the pga superstore in dublin ca - are awesome! adam is the gm and i cannot say enough incredible things about adam! truly a consummate professional in every sense of the words! adam took care of everything i needed and then some! i am blown away at how well adam treats all of his customers and his employees - as i intentionally observed adam for a few different transactions, and adam was outstanding in each and every interaction! it really shows that adam cares and this really matters to me, my family and friends! that is precisely why i have already referred several golf buddies to the pga superstore! it is no surprise to learn that employees like matthew and joshua emulate the same traits and values as adam! matthew and joshua made me feel like i matter and that is huge! they both took the time to get me fitted properly and to make sure all of my questions were answered! i could have purchased from anywhere - including online! however, once i connected with adam and his team - i knew this was not olny a "purchase" - it is also the start of a long term relationship! yes, i did my due diligence and i shopped around a lot! adam made sure to take care of me and i am so happy with my new clubs (i purchased and entirely new bag with miura as my irons!) i will be shopping at pga superstore for life and it is solely because adam, matthew and joshua made me feel valued - and in this day and age - that is very rare! keep up the outstanding work adam and the pga dublin ca superstore team - you guys are the absolute best! thank you for literally everything! read more

Came in for a return. Super rude. Unhelpful. Including "manager" a couple of stars because the place is large and seems to have a good selection. Edit: Adam YOU were the "manager" helping me. I won't be calling you. You have some work to do. read more

Stopped by the store today to get a new grip and some support with my Rapsodo. Adam was incredibly helpful--he answered all my questions and got my grip installed quickly and professionally. Excellent service all around. I'll definitely be back next weekend for more regrips. read more

This store is fantastic! While I initially visited to purchase a tennis racket for my son (surprisingly difficult to find tennis stores in-person nowadays), we ended up discovering much more. The prices for polos and golf pants are very reasonable, leading to an unexpected $200 clothing purchase. Haha! I recently tested the PGA Tour clothes during a Cancun trip and was impressed with their breathability and comfort. The store has become our go-to destination for smart casual sports attire. The store offers great entertainment (ummm, I mean demo area, haha) while shopping - my son enjoyed the indoor putting green, and they also have an indoor golf simulator range. Pros: - Nice staff - Clean store - Affordable pricing on golf apparel - High-quality, breathable clothing - Indoor putting green and golf simulator - Diverse selection (golf and some tennis equipment) - Easy checkout read more

Amazing customer service! Jake is the best at fitting clubs! Matthew was super helpful and friendly Jacob also went out of his way to help. The whole team went above & beyond to make my experience an awesome one! I highly recommend this store!! read more

My family and I are taking golf lessons with Philip King at the PGA superstore. The four of us agree that Philip King is doing an amazing job! He is patient, smart and kind. So far all of us have improved our game. We will be back next month for more lessons. You are the best Phil! Thank you The Larson family read more

Best experience here ever working with Jacob. Customer service from Jacob is top notch. Polite, knowledgeable, smile on his face. Was apprehensive when i walked in since i needed some golfsmithing done but he handled it as a pro. Left happier than when I walked in. Store is organized and clean. Staff is attentive but doesn't hound you. What else can you ask for? read more

Hands best golf store in the central valley. Products are top notch and staff are great. Always had success with their repair center and the team takes care of you. Highly recommend having any repairs or service done with Aaron read more

What a great store. Super friendly and knowledgeable people working here. I'm just taking up golf and decided to visit the store to see what they offered. Cleo took such good care of me. I'm all signed up for lessons now! What a wonderful way to start the new year. BTW- this store offers a plethora of golf, tennis, pickleball equipment. read more

This store opened a few weeks ago in Dublin. It's right off the Hacienda exit on HWY 580 The only PGA TOUR before this is the one in Palo Alto. Parking is abundant and should have no problem. Once you enter the store, you'll be welcomed with this enormous putting area. On the left side, is a section with varieties of gloves. You'll be amazed at how many kinds of gloves there are on the market. Walking further, you'll see a section of hats. Again, different sizes and brands are displayed. I ended up purchasing a Tiger Woods hat. We came across a section on hitting bays wherein people can get lessons. It has computerized swing speed analysis, ball speed, and launch monitor. If you're buying a new club, they also have several bays where you can try hitting them and check then with their launch monitor. Whether it's a driver, woods, hybrid, and irons, Left or right handed, you'll have an opportunity to check them before purchasing them. The section for golf clubs is separated and you can purchase them individually or as a set. They also have a section of pre-owned drivers, hybrids, and wedges. You just have to check them since we noticed a few that have been used constantly with scratches and blemishes on them. They have a section for golf bags and Sunday bags also. If you want shirts, pants, vests, winter shirts, and other golf accessories, they also have a section for these items. Golf shoes! There are several of them and they carry several sizes. Whether you like spike less or with spike, the choices are enormous. Of course, they also have a section for ladies. Equipment and clothing for women are not a problem in this store. They have several kinds of golf balls and golf grips can be purchased with a fee for installation. At the back of the store, you'll see a section for tennis, both equipment and apparel. They also have a section for those players who play pickleball. They have rackets, balls, and other items for pickleball aficionados. For tennis and pickleball players, this store also caters to them even though it's a PGA Tour Store. I didn't ask but I think they have a section to repair or replace shafts for your golf clubs. Compare to size, this store has the same size as their Palo Alto outlet. The staff and employees are very courteous and assisted us when we used their hitting bay. This place is more convenient to me distance-wise to my home and was glad they opened a store in Dublin. read more

Golf is a very personal, emotional and mentally taxing game. It will enrage you and enliven you at the same time. There's so many things that you have to deal with, with this sport. Which is why its critical to me, when I am looking for help, support and guidance, you find the right people at places like this. I've been in a lot recently, probably too much TBH. Everyone that works there has been helpful, and in particular, Jake (club fitting) and Griffin (everything else) have been amazing to deal with. When my driver had an issue in construction, they helped, when I wanted an exchange, they helped, when I brought my son in (who's just getting going in the sport) they were friendly and supportive. I will always go back to the store for that kind of help and service. read more

Service was amazing never new the experience of having a bay to test and staff that take time to help you find the best fit. Tried over 10 different irons and all setup for me to see what I would actually purchase. This will be my new destination for all future purchases. Left buying t200 set +1in over stiff shafts. read more

Every employee that I have talk to has been very courteous and professional! Always a pleasure to visit that golf store! Thank you PGA Super Store!! read more

Had a great experience at the superstore today thanks to Adam R! He is very friendly with great customer service. PGA superstore is lucky to have him. Thank you Adam! read more

I have been here a few times now. A golfers paradise. They don't miss a beat. Friendly service, full retail as well as a used section, lessons, practice simulators, fittings. They are full service with a lot of options. They offer a few free clinics as well. I'm always impressed by the friendly atmosphere for such a large store. The only fault I can find is that it's not closer to my house. read more

Just purchased new golf clubs and golf shirts, paid for it and we started driving home. I asked my husband if I could look at the receipt. We only had the order confirmation receipt for the clubs but the price doesn't show the sale price. We turned around and went back to the store. The lady that helped us went back and forth to check the price and still doesn't come up with the correct sale price. I told my husband to go with her for her to understand why or maybe go to the guy/salesperson that originally helped us. Finally, we patiently helped solved the issue and got a refund credited $156.56 returned to our credit card. The inconvenience of dealing with a not knowing your product or not knowledgeable salesperson plus no apology with our inconvenience. She just looks at you like you have inconvenience her instead. I rate this customer service as "very poor". Must be a tough day for her. Not a happy person to be selling golf clubs. It must be tough to make someone happy to exchange an inconvenience that a salesperson have caused. Lesson learned, always look at your receipt before leaving the store! Hope she has a better day for the rest of her shift to make other customers happy! read more

PGA TOUR Superstore - Dublin - Golf Equipment Near Me - Dublin, California

The service has always been great. Team members are happy to help out, anticipate needs, take time to stop what they are doing and walk you to whatever it is you are looking for, assist with special orders and follow through with updates, as well as contact again once they arrive to the store. It doesn't matter if it's a $20 item or much higher, the service is great regardless of how small or large the purchase order. Today, Mathew assisted me...thank you. read more

So excited to go into our new local PGA Superstore with my new golf hat (not from there). I wanted to get a pair of rain pants, but I was out of luck. Typical issue for a petite woman, but I'm not too discouraged...it's a regular issue. It's really nice inside, so come!!! read more

PGA TOUR Superstore - Dublin - So excited! - Golf Equipment Near Me - Dublin, California

We just heard about this store so we drove out to check it out. They definitely have TONS golf options. We'll definitely be back becuase kip's customer service at the simulator area was top notch! He was attentive and we didnt feel rushed. Very rare to get good customer service nowadays! read more

The customer service was top-notch at the PGA Superstore! The store is very clean with a huge selection of golf clothes and products, including sale and pre-owned sections. We only intended to try out a single driver and iron at the demo bay, but the associate was great about offering advice and suggesting different clubs based on (stats from) our swing. Two other associates even gave recommendations based on our price point, and all of them were very friendly yet professional throughout the process. Without their input, we would've just stuck with the first clubs we tried. Thanks to their willingness to help, we came out with a better idea of what was suitable for our skill level and considerations for potential clubs, including the right golf shaft. We were pleasantly surprised but how much we learned from the experience and definitely recommend checking them out! read more

I would like to start this off by saying that Eugene, bald man with a silver goatee needs to work on his customer service. I am not 100% sure on his name, but he isn't welcoming. About a month ago, I regripped an old club I had and wanted to test it out on the practice bay. He made a small joke/insult about the old club and asked if I wanted to test another product out. Every visit, he always had something smart to say. There is a fine line between a good joke and an insult. I thought I might have been being dramatic, but my buddies noticed the same things. My buddy that barely got in to golf, felt the need to stop hitting the ball because he felt as if he was being judged after his first encounter with Eugene. I have a handful of experiences with him, even more if I wanted to include the small comments he had said to other customers. Some of the things he says can be pretty funny & are actually meant to be jokes, but as a "professional" instead of saying insults disguised as jokes, why not educate? There are a lot of beginner golfers who would prefer the help and boost of confidence. Giving the PGA store as a whole 5 stars. The majority of the staff is wonderful. Super friendly and want you to enjoy your experience, especially the people in the front end. The store is stocked with everything you need, even preowned goodies. I continue to come back because almost every workers makes it worth while, thank you to you all. read more

First off I'm super stoked that they opened one right near my house, and I don't have to drive all the way out to Palo Alto. The customer service here is next level, and all of the workers here are amazing. I came in here today to test out the new Titliest TSR3 and TSR2, and the gentleman that helped me was super knowledgeable, and very friendly. Anyone thinking of checking out the Dublin location. Please do so. You won't be disappointed. read more

I've just finished my second visit to the Dublin PGA Superstore in search of a new driver. Both times I've been dealt a royal flush with the very personal and informative assistance of the staff members who worked with me. today it was Jacob, a seasoned pro who only sought to satisfy my needs without pressure. not only did he make some important club suggestion, he also made an observation (at MY request) about my swing. I know my swing well yet his i observation not only made sense but made a positive difference in my next few golf shots. Kudos to Jacob and the whole of this great goll store. read more

On 5/13/23, my son and I went to this Dublin store to get fitted for a set of irons. An associate (Ryann) started to help my son get fitted by providing the Paradym iron and two other brands for comparison. Later during the fitting session the assistant manager (Kip) came into the hitting stall to help us too as Ryann had to help out on a scheduled chipping clinic and later she did come back checking on us to make sure the fitting was going well. Both Ryann and Kip provided excellent customer service and also provided their golf equipment expertise. They both were knowledgeable and very patient with my son who has disability. We ended up purchasing the Paradym irons. We will definitely go back to this PGA Superstore for our golf needs after experiencing such quality service. read more

This place has amazing customer service! My husband bought a very expensive pair of Adidas Golf shoes back in February and every round he played in them, his heels would get torn up so badly he'd be in pain for days after. He hoped with time, they get broken in, and he'd be able to wear them without pain. This never happened. So today, after a very painful round of golf, we decided to go into the store and just see if they'd be willing to exchange them. We really didn't think they would since it had been over a few months since the purchase, but thought it couldn't hurt to just ask. Without any hesitation (but also after seeing his very raw, blistered heels) they immediately offered to exchange them. No questions asked. Every time we have gone into the store, no matter the location, we have always had great customer service experiences. Both Palo Alto and Dublin stores have great employees, well stocked, great deals, knowledgeable golf pros. Definitely one of our favorite places to go for all our golf needs! read more