Was standing in the checkout line and heard the employee ask the guy in front of me if he was an…read moreNCGA member. Apparently there's a discount if you're part of the store's rewards program and have an NCGA membership. When it was my turn I asked if I could get the discount as well. I was asked to show my membership via the app, which I did. I asked why nobody ever asked me or brought up the NCGA discount upon my last dozen purchases. He told me that it is detailed in the emails I receive. I'm going to say that PGA Super Store employees are discouraged from asking people if they are part of the rewards program and have an NCGA membership so they don't have to give the discount. GOLF MART here I come......

I visited PGA TOUR Superstore on Friday and once again had an outstanding experience…read more I spoke with Adam (manager) regarding a return exception situation, and he truly went above and beyond to help me. He made the entire process easy and stress-free -- I never once felt like I was an inconvenience, which says a lot about his professionalism and customer-first attitude. After receiving my store credit, Adam mentioned that they had just received the new TM Qi4D drivers for demo and preorder. That was a pleasant surprise and much appreciated. I headed to the demo bay where Eugene and Jacob took great care of me. Both were extremely welcoming, knowledgeable, and patient. There was absolutely no pressure to buy -- just genuine, helpful fitting advice. I ended up pre-ordering the core model, and Jacob also helped me dial in the right LAB putter afterward. This store consistently makes me feel welcomed, and the customer service is always phenomenal. I live in Modesto, about an hour away, and even though there's a Dick's Sporting Goods close to me, I will always choose to drive to this PGA TOUR Superstore in Dublin. Highly recommend.

WHAT A INCREDIBLY PROFESSIONAL GROUP OF INDIVIDUALS! THE ENTIRE FACILITY IS EXACTLY WHAT YOU WANT…read moreAND THE QUALITY OF EVERYTHING IS A SOLID "10"! I spent nearly 3 hours doing a full club fitting with Isaac - what a CLASS ACT! Isaac was willing to spend the time with me and was very very patient with "the process". I think that is what struck me most - NO HYPE, NO PRESSURE - just an in-depth analysis of "the numbers"! I even told Isaac that I intended to shop at the other local competitors and try shops like PGA - they were nothing but supportive and professional every step - Isaac even went several steps above and he has texted me and just been really cool about making sure whatever I bought - he was there to help!! I loved the clubs and I am still deciding what I am going to end up buying - AND it is very important to me to acknowledge Isaac and the ENTIRE TEAM at the DUBLIN, CA store location!! Thanks for being AWESOME - it makes a HUGE DIFFERENCE! Keep up the AMAZING WORK and thank you!

went to the Dublin store for a fitting looking to upgrade my 0211's. JP was fantastic at helping me…read morethrough different shaft lengths, weighting and offsets. got me dialed into the Gen7's. Looking forward to getting the new irons and getting into the course.

The golf department is very knowledgeable and helpful. The staff explained sales and were happy to…read moreshow me where merchandise is located. The selection fit my style. The clothes were appropriately priced when comparing to similar stores.

I've been consistently impressed with my experiences at golf Galaxy over the past few years…read more Namely, store manager Adam has been super helpful in getting me through various requests. Thanks again for your attention to detail and kind nature Adam, really appreciate the degree of customer service I've been provided at this location and that mainly boils down to you.

My 2024 resolution was to improve my golf game. I was a 20 handicap. I play an average of 2 rounds…read moreper week. I bought a lesson package and my Coach Andrew Loughrin proceeded to resolve my issues: slice, chunk, no weight transfer, etc. Being a lefty player, many coaches have a hard time providing appropriate instructions but not Andrew. He seamlessly worked the computer swing clips and allowed me to visualize the parts of my swing that needed attention. He provided great drills and encouraged me to practice (LOL). The GolfTec app provides a summary and clips of the session as well. Andrew's instructions finally clicked together, few months into it, I now have a 16 handicap!!!! I just competed for the first time in the NCGA Women Net Amateur at Poppy Hills GC (a 2 days events) and WON FIRST PLACE IN MY FLIGHT!!! https://www.google.com/url?sa=t&source=web&rct=j&opi=89978449&url=https://www.youtube.com/watch%3Fv%3DuZBUWmBCCJU&ved=2ahUKEwjzvMGtjMmMAxWLJzQIHd7iHlcQtwJ6BAgMEAI&usg=AOvVaw1sBDfWFFnQwG0mQCy2tjKK Thank you Andrew!

Marcus was great. From the signing up to the instruction. He worked with my skillset (or lack…read morethereof) and didn't try to have me do things my body just won't do. This was my second set of lessons with Marcus. Unfortunately, after only one lesson of the ten I just purchased, I got a call from the Regional Manager telling me Marcus no longer worked for the company. I could only guess he got fired because I just had a lesson with Marcus that very morning and he never said anything. I also had other lessons booked with him in the future. I asked the Regional Manager about a refund and he said that I could get a refund since it was within the 30 day window of purchasing the 10 lesson package. When I was told what my refund would be, in was far less than I expected, since I only took 1 lesson. They said the way they worked their refunds was based on time, not number of lessons. Which is absurd to me. So, if after 29 days, I had not taken any lessons, I would not be refunded all of my initial payment. On the flipside, if I had taken 9 lessons in those 29 days, I would have been refunded the same amount as if I had taken zero lessons. I brought this scenario up to both the manager at the Pleasanton store (who was not friendly or helpful at all) and the Regional Manager (who was more friendly and more helpful) and they both agreed this would be the case. They also told me that there would be no way someone could take that many lessons in that short of time because of the way their scheduling works. I also explained that my first lesson was cancelled by Marcus and therefore I was shorted one lesson in that 29 day period. So, I should be compensated for that. They did not agree and went back the fact that there refund policy is based on time, and not lessons. This is a horrible policy that only benefits the company. So, while the lessons may be beneficial, beware of the company policies. There are tons of great golf instructors out there that will treat you fairly and won't mislead you. Also, please note that the lessons are based on 30 minute lessons, not 60 minutes. It's hard to get anything accomplished in 3o minutes so you end up using two lesson credits if you want an hour lesson. So my 10 30-minute lessons was really 5 60-minute lessons. This makes the cost of the package not worth it, in my opinion.

I great time getting fitted for irons with Mark Olaguer this past weekend. Honestly, the whole…read moreexperience totally blew my expectations out of the water. From the jump, Mark was super knowledgeable and patient, but also just a really fun guy to hang out with while hitting balls. You can tell he's not just "doing his job." He is genuinely obsessed with making sure you walk out with the perfect setup. He broke down all my launch monitor numbers in a way that actually made sense, which turned what could've been an overwhelming data dump into a really cool learning session. Watching him work through different shaft and head combos was impressive. He knew exactly what he was looking for in the data, and once we clicked into the right setup, we both knew it immediately. After he tweaked my lie angle, I started flushing my 6 iron like never before. That moment alone made the entire trip worth it. I'm super grateful for Mark's time and his insane attention to detail. If you're even thinking about getting fitted, just do it, and definitely ask for Mark. I'm counting down the days until my new clubs show up!

Mark at Club Champion was outstanding to work with for my iron and wedge fitting. He was incredibly…read moreknowledgeable, patient, and thorough throughout the entire process. He took the time to explain everything clearly, answer all my questions, and make sure every recommendation was based on what would truly improve my game.

This was the best money I have spent in a long time while on golf. Joe Lau solved a couple of…read moreputting mysteries for me and got me into a putter that works best with my stoke. He did it in less than an hour....I've been trying to figure it out for twenty years. I am going back soon with my irons and I have every confidence he can help me there as well. Spend the money and see what happens; it's a lot cheaper than the trail and error method of buying club after club.

Review #1,035 Posted on 4.21.26…read more I came to grab a quick item on a whim as I was in the same parking lot on Tuesday the 21st. My wife had been asking me for a Fri fit visor as we couldn't find her other one. I must say I was given exceptional customer service from Hali. When I asked her where something was, she pointed me in that direction, but when I showed her the item on the web, she looked it up and noticed it was in the back, then went and grabbed it for me. She for sure helped me out and made my experience a good one. This Dick's is in same parking lot as Target right off 580 freeway in Dublin off Fallon Road.

There was no customer service at all…read more I used the kiosk to request a shoe try-on, but after waiting more than 15 minutes, nothing happened and there was no update at all. I eventually had to ask an employee directly to scan it again and bring the shoes out. Honestly, if the kiosk system does not work properly, I do not understand why it is there in the first place. It only made the experience more frustrating and time-consuming for customers. Please either improve the system or remove it altogether.

Did a lesson with Josh and two small fixes to my swing helped with my slice immensely. He explained…read morethe numbers in a way you can understand. I can take those tips and work on them this spring to continue improving my game. I will definitely be back

Great place! My son keeps asking to visit, and his golf game significantly improved not only…read morebecause of the equipment but also because of the training provided by Larry.